dönerWERK in Kiel

The kebab wasn't bad per se, I'm just wondering where exactly so much oil comes from and leaks out. The meat? Onion? Garlic sauce??? There really shouldn't be anything more.

I ate falafel there which also tasted good, after which I had nausea and stomach problems for two days. Never again 👎🏽

I've always enjoyed eating here, but unfortunately it's becoming more and more common for the food to have a taste/smell of decay. The deliveries arrive cold and some of the toppings have been saved. The only difference between normal and maxxi is that the maxi version almost only contains meat. It's a shame, it's okay with the rough taste/smell. Guess the red cabbage salad.

Food was fine. Unfortunately there is NO TOILET in the restaurant! Total crap

Unfortunately, no order instructions are followed. Paid for extra feta and received nothing. Paprika was missing. Onions not wanted and received. Very bad service. Unavailable by telephone Update: Thanks for the reply. But on November 18th sent an email. This is still unanswered.

I'm really not a person who writes bad reviews, but what I experienced today... Impossible behavior from the employees. My mother & I ate there today and each ordered a menu. My mother ordered her kebab without sauce & salad. But the gentleman chose some kind of sauce. I kindly asked him to leave out the sauce. The man was in a very bad mood and annoyed at having to make a new one. Then he wanted to make salad, which was also not welcome. I'm wondering why I should order at the terminal when it's done the way you want anyway. Then he put normal fries on top instead of the curry fries. I went back and asked for an exchange. I kept getting rude answers even though I just wanted what I ordered. When we arrived at the place, both kebabs and the fries were cold. Not even lukewarm. I then went back and kindly asked to exchange them, €30 for cold kebabs was cheeky. He said it can't be, they were freshly made. He still replaced it with will again. When I finally received two fresh kebabs, I said in a very stroppy and inappropriate tone, "Here you go, but don't burn your tongue, it might be too hot." It's impossible to behave like that. While eating I noticed that the cheese I had ordered was missing and there were cucumbers in it that I hadn't ordered. Even then you can't even manage to top the kebabs correctly. I ate it like that because I was tired of it. No matter how much there is to do, I have never experienced anyone being treated so unkindly anywhere, even though I just demanded what I paid for and tried to show understanding. Definitely not a recommendation for this store, service very subpar. Better go somewhere else

You are simply the hottest and you can simply be relied upon

There are an awful lot of people, gentlemen, at top speed. I recommend

The food tastes very dry and has no taste. The ingredients are kept very limited, so the visit is only for those with a small appetite. The included fries aren't really helpful. It should also be mentioned that the portion is relatively small and there is no seasoning. It is assumed that the dough is not homemade. The service is also very weak as the employees generally seem overwhelmed. The overall picture is not really consistent and the price/performance ratio is not appropriate. I can't recommend a visit.

Super friendly staff and delicious flatbread!!! A MUST on the menu once a week!!! :-)

The food and service on site are very good. Very nice staff and a nice facility. Unfortunately the delivery was a disaster. Unfortunately, there were problems with all of my orders. Unfortunately, the food always arrives too late and cold and, to be honest, it's not worth waiting that long for the price. Once the food didn't come at all, so after a few hours we had to drive down to the city. I hope that will change in the future because I really like the store, the food and the employees and I would find it a shame to change stores again.

I have never tried to eat such extremely bad kebab plates! Fries in old fat, rock hard, kebab meat really disgusting in taste on the plate, in my son's kebab, where there were brown leaves in the salad, and the sauces tasted like vomit. My dog ​​would rather become a vegetarian or shoot himself before he eats such disgusting stuff, phuideible too!

I was here for the first time today and was thrilled, the food was good, great atmosphere, I'd love to come back 😇

Super nice staff and great food 🥰

Pre-ordered food is not even being prepared at the specified pickup time. However, the food is so delicious that I will order here again.

Unfortunately, it's underground as a delivery service. Unavailable by telephone. Paid for extras and received nothing. Wrong delivery. No reaction. It's a real shame that the service is like that.

No english bad service yelled at us

One of the best kebabs I've eaten. 👍🏼 Every time we come to Kiel (once a month) we pick up a kebab plate or a "simple" kebab. Where “simple” is not the right word. The meat is hot and juicy, the salad is fresh and crunchy and the bread is super tasty. Requests will be addressed 100%. I understand the "🌟star" ratings 0. Would give 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 if you could.

Respect for the concept. All dishes can be ordered in advance via touchscreen. Then kebab, dürüm and the like are freshly prepared. My Chicken Dürüm was very generously filled, the salad was still fresh even late in the evening, the meat was juicy and the bread was baked well (just wasn't enough for the large filling quantity). Price performance despite the almost 10 euros for the Dürüm is top.

I had a kebab plate of chilli cheese, which was specially made because it wasn't on the menu. I can only recommend this combination. The veal was tender and juicy, the salad was fresh and crunchy and also tasted good. The service was top notch and the staff were friendly and helpful. It's always a pleasure to eat there at least once when we're in Kiel. And we come from COLOGNE, I would like to say thank you again and again.

So my friend and I wanted to eat something, we decided on a salad with a honey mustard sauce on it. Everything tasted good, but we still had stomach pains for two days afterwards. You had the feeling that if you just touched your stomach you would vomit. I definitely wouldn't recommend.

Very tasty and technically pretty cool because you can order your food on a control panel. Clear recommendation.

Cool shop, really friendly service. The food is very good and recommended - thank you

I always enjoy coming there in Kiel. It always tastes delicious, good selection, it's clean, short waiting times and the employees are always friendly. I can only recommend it. 👍🏻👍🏻👍🏻

The kebab was very tasty and highly recommended 👍🏻

I actually wanted to write a nasty review because I was so annoyed with an employee. I reviewed the whole thing again and looked at it objectively. I've been there before and ordered the kebab at the terminal for my autistic son, who just likes his kebab, namely with veal, lettuce and onions. It was very complicated at the terminal and the employees didn't understand it at first and I had to explain everything again at the counter. No problem, everything is good. My child also liked the kebab. That's why today I thought I'd order directly at the counter. There was a lot going on and the staff seemed a bit overwhelmed, so I was able to ignore the fact that my friendly smile wasn't returned. So I placed my order, which required a few questions. Which is totally fine. I waited and watched the delicious food being prepared. Also the preparation of the kebab that was ultimately served to me, with all the sauces!!! I said straight away that I didn't order this kebab. I was told angrily that I had definitely ordered this. Whereupon I said that I ordered from the employee who had just gotten off work. This was immediately questioned, whereupon the employee angrily threw the kebab into the corner. Another employee probably told him in Turkish, but she ordered it that way. The person who said that prepared the kebab I wanted for me. But no apology was made and the expressions continued to speak volumes. I don't know if I'll go there again. I don't have these problems with LeckerLecker or Garips.

Employees completely rude and unfriendly!!!

Very good kebab. Ordering at the terminal enables the best efficiency for large orders. For a quick kebab you can also order in person and pay in cash. Everything is professional and of really good quality with a price of €6.90 for a simple kebab that is just acceptable these days. The furniture could be repaired again, but if it gets even more expensive, I'll be fine.

I never knew how to order kebab at the terminal. There was an extensive offer

Really delicious food. The staff was super friendly. I would only recommend it to everyone!

Really delicious food. Very fresh, everything is good - the bread, the meat and the vegetables. Easy ordering on screen and short waiting time.

Selection via terminal and card payment is top, I would have liked a larger selection of dishes.

Small portion for a relatively high price, Tables are not cleaned Not a bad shop per se, but it seems more like a careless mass-production operation

Always super tasty. Huge selection and very good prices

The store was quite crowded at the 6 p.m. rush hour. Despite all this, the waiting time wasn't very long and the taste was an absolute highlight. Among other things, we had the normal kebab, although the homemade bread was very impressive! Clear recommendation! Ordering terminals enable relaxed ordering without the pressure of making a decision.

I'm from Wiesbaden (near Ffankfurt), I've been eating kebab since I was a child, but this was the best kebab I've eaten so far. It was quick, modern, still within the price range, top, definitely have to come back👍🏻

The food is nice, but quite expensive for its category.

Very, very tasty kebab. The bread is a 10/10 and you can order on the screen.

Best kebab I've ever eaten, comparatively very cheap, but a lot of meat etc. in the kebab

Very nicely decorated restaurant, something completely different (probably a kebab shop of the future). The food was delicious and the selection was great.

The kebabs were a bit small, but tasted ok. We only ordered 3 doner kebabs, 2 of which were children's kebabs, the seller was probably expecting a larger order and seemed slightly upset. Prices are generally a bit too high.

The portions for the prices are a joke. The only good thing is that you can order there at an order terminal.

Our delivery came on time and hot 👍😍 Staff very nice 😊 Food was super delicious 😋 Highly recommended 😋👍

I was only there once, my kebab was ok but the staff was unusually rude. Wouldn't eat there again now

The food was good. But employees were disrespectful. Because of a few served you get yelled at that it's very expensive and you can't take more than one

Completely overwhelmed and not exactly hygienic staff, the bread is great, the rest was unfortunately overcooked and really not suitable for enjoyment. It tasted like a typical rancid kebab that you buy at four o'clock in the morning at the S-Bahn stop in Marzahn

Best kebab in Kiel. The shop is totally new and you don't feel like you're in a kebab shop. Staff was also super nice.

The food was good, but I was rudely complained about when I got 5 napkins for 2 kebabs or 2 people. That simply ruined the good first impression.

Fresh meat, today's salads, dürüm from the oven. Nice staff; made today by Easy. Insanely delicious. A taste explosion in your mouth. Keep it up... See you next time...when I can't walk past your shop again And the fries are great fresh from the deep fryer and not in the warming container for over 10 minutes like others. You are my favorite when it comes to kebab in Kiel. And the seating atmosphere is also really great...

Was there for the first time today. I had a medium sized kebab plate despite being very hungry and I just managed to finish it. The only small drawback is that the kebab was pre-cut and kept warm, but the meat was warm and tasted good. Can only recommend it

Great food and staff! The best kebab in town, I can only recommend it :)

Wow, this snack chain knows how to stand out from its competitors. The shop is clean, very well maintained, the staff is friendly and uses gloves when preparing it, the food is visually intriguing, and the prices are reasonable. The menu consists of much more than just the usual standard dishes. A big plus point for me personally: ordering terminals with direct payment options by card. Last but not least, the food is also convincing, my chili cheese kebab tasted excellent, but I would have liked it to have been a little spicier. It's a shame that this chain only seems to exist in the north of Germany.

Ice cream cold kebab Not recommended

Top service top food all around 10/10.

Don't order a kebab plate! I feel completely sick and I'm about to catch the bus😭

Doner meat was only made of fat and very small amount. The fries were good. No friendly service. Not recommended in my opinion.

Best kebab I've ever eaten! The bread comes fresh out of the oven and tastes incredibly good! The bread alone is worth the price! I once had a kebab box and once a children's kebab... The kebab box is well filled and the children's kebab is extremely inexpensive because it is very filling! And the highlight are the topping options. There are fried onions, a selection of otherwise unusual sauces and, for example, jalapeños. Best store in the world!

I have never eaten such an inferior kebab! Unfriendly contact when criticizing! Wasted money! Never again !

Unfriendly employees and poor customer service!!! Meat consisted only of fat and was very cold. Instead of chicken they said I should just use falafels because there was no chicken left and when I asked for my money back they simply said it wasn't possible!

Chicken was just fat! And very poor quality. Unfriendly employees

We've tried almost all of the dishes and it's all very tasty and the prices are right! 👍🏼

Unfortunately more than disappointing. Today, Monday afternoon, I had to wait 1.5 hours for my order (Dürüm menu). The driver still got a tip from me, more than 10%, but said no thanks. You work with your private wallet and change from your dirty trouser pocket. The Dürüm burst open as soon as it was opened and smelled and tasted sour. However, the fries were surprisingly good. Then I'll stick with the kebab triangle.

I ordered a kebab box with fries and normal kebab without cucumber for about €20, then I received a kebab with fries mixed like a salad and a kebab with CUCUMBER and the two were sold somewhere else as children's food. concluded with this snack .Taste: 0

Doner kebab: quite ok, but nothing special; Price: too expensive; Ketchup / mayo for the fries €0.40 extra: outrageous. Probably not again.

Very tasty food. Everything is freshly prepared. Large portions. The sauces are great. For a fast food restaurant it is quite quiet. Modern design. Unfortunately, the service is not always good. We ordered and paid for 2 kebab plates. After a short wait, only one was brought to the table. We didn't get the second one until 10 minutes later.

Very good scenery, pleasant music volume (good taste of the music) The kebab box was very tasty, everything that was supposed to be in it was in it and what wasn't, wasn't! Perfect portion 😉 ⭐⭐⭐⭐⭐

We never go there. I went there for a spontaneous meal with my daughter, where we ordered we saw that an employee was cleaning the extractor hood with a floor mop. We are almost at the end!!!!!!!!!!!!!!!!!!!!!!!! He didn't just do that once!!!!!!!!!!!! . For the rest, the food was cold, the meat was horrible and the fries were limp!!!!!!! We will NEVER do this to ourselves AGAIN.

Doner meat was well seasoned and bread was freshly baked. Salad was also fresh and crispy. Unfortunately they don't have a real kebab sauce, just Tatziki, which doesn't quite hit the spot. By the way, there are no napkins that you can use yourself; you always have to stand in line and ask at the checkout.

Saw chili cheese kebab for the first time. Meat, salad and sauce were ok. The bread wasn't quite my taste. All in all, more kebab shops should offer chili cheese sauce!

The food was too delicious. Congratulations with great respect

Very disrespectful, lying and above all stingy employees. We were given a portion of leftovers that was far too small and when we asked about it, we remained silent. Never again !!!! Even one star is too many!!!

Be careful, plastic wrap in your food!! I ordered a normal kebab on a Saturday afternoon. This was also very tasty, despite the long wait. The first problem that arose was that I had originally ordered chicken. When I was called after 15 minutes, I was told that I could only get veal. The fact that this was because the chicken would probably only be ready in 30 minutes was only explained to me in a very unfriendly manner after repeated questions. Several of the ingredients ordered were also missing. After I had already eaten almost all of my kebab, the real problem arose. There was a relatively large piece of plastic wrap in my food. After I went to the counter to politely complain, I was told in an angry tone that I should just have a drink. After I asked what could be done about this situation (for example a refund or new food), I was asked why I had eaten so much (the foil was only far down) and that I was accused of the foil being intentional gets into the food. Of course I don't have that. At this point I have already had 4 men yell at me, saying this can happen. However, foil in food cannot and must not happen. As already mentioned, I was nicknamed, yelled at and treated very disrespectfully. As a young woman, I was glad that I wasn't alone in this restaurant. Finally, a new kebab was made for me, with a piece cut off to make it smaller. It also took a lot less effort to prepare. Unfortunately, I can only advise against this restaurant due to the obvious lack of hygiene (food on the kitchen floor, the foil in the food) and the unfriendly, threatening manner of the staff. The food is delicious, but I don't think it's worth a piece of foil that I don't know where it was.

Great food, everything fresh and super tasty

The staff is super friendly (like you, like you), the prices are completely okay and the food tastes really good. A ladleful of sauce often comes with too much rather than too little on the kebab. Perfect for a quick snack on hand or a cozy sit-in after work

Döner average, service nice, tables outside dirty, floor full of cigarette butts.

Super tasty food and value for money

The döner was very tasty and it was convenient to order from the self-service

Unfortunately not as good as it used to be. My kebab bread was black and way too hard and some of the ingredients were missing from the order.

This was a very good kebab! Meat was very tasteful. As a non-german speaker it was a bit hard to both place an order and understand what was going on because there is a very fast pace. But the service was super fast and efficient and the different fillings and possible combinations were a joy to choose from. Would definitely have another one and try a different combo.

We actually just wanted to quickly order a kebab and were initially overwhelmed by the many ordering options. Ultimately we came to an agreement. The portions were generous so that a doner kebab with fries was almost too much for one person. We were all well fed and we were provided with aluminum foil for the leftovers.

Unfortunately, I didn't place an order because I stood in the store for 15 minutes and wasn't noticed or served.

Delicious! Doner kebab for €6.99

A warm “Hello” to the döner-WERK team Kiel🙋🏻‍♂️ I was with you yesterday (July 4th, 2024). I've eaten a lot of kebabs but your kebab is sensational!!! I'm not in Kiel that often, but once a month a kebab at Eich is a must☝️😉 Amazon wants to become the most customer-friendly company in the world and, if you keep it up, YOU will become the BEST DÖNER restaurant in the world! Especially the super nice man with the cap is a fine guy who knows his craft and works so quickly and well! I had a great conversation with him yesterday! Thanks for that! I would also like to thank the entire dönerWerk Kiel team for the absolutely delicious food! You're great and I'll be back soon!!! Many greetings from Schleswig mark

Very nicely decorated shop. The food was quick and the portions were very large! Price is relatively expensive, probably because the portions are such large. The staff is friendly and helpful. It was a pleasure :)

Very good food, I would even say that the food is amazing, so much so that you can't eat it all quickly and neatly

In principle, the shop makes a good impression, but for 13€ a medium menu in the form of a Dürüm that is thinner than a 6-year-old's wrist and then a cheap pomme without ketchup or something like that is not justified.

Meat very good. Fresh vegetables. Bread too compact. Missing a fluffiness. But still one of the better kebabs in Kiel

Ordered a kebab plate for 18.99 with extra kebab meat and twister fries, order arrived after 1.5 hours (can happen when there is a lot going on, everything is fine) but what is not possible is that when there is a lot going on, quality and quantity are saved, I open the bowl and see 2 thirds of salad, 1 third of kebab meat and, no lie, a handful of fries on the meat.. really completely disappointing.. Paid €20 for not being full.

Evaluation: Unfortunately I have to share my experience with the kebab shop, especially about the unfriendly service from a gentleman with glasses. When my meal was made incorrectly, the other colleagues reacted immediately and prepared a new one for me. But the gentleman with the glasses was so rude and unsympathetic in his manner that it spoiled my appetite. I was so put off by his unfriendly attitude that I decided never to enter that store again. It's a shame that an employee with such a negative attitude tarnishes the image of the entire store. People who were standing in line even left the restaurant because of the unsympathetic manner. The guests actually agreed with us as they were also disgusted by the manner. It's a shame that there are still places these days that treat guests with disabilities negatively.

Ordered at the terminal shortly before closing time (of course not the best option), but then paid by EC, but then they just wanted to throw us out without eating or without any money back. Only after threatening the police, we were prepared a completely bad kebab that really wouldn't have been worth the €3.50 back then, especially not for €7... absolute filth! At least not with the staff!

They actively wanted to rob me!! We ordered at the terminal in the evening. All OK. At the counter we were told that the store was closed, but they wouldn't give us any product or our money back. We would be too late. It was only when the situation escalated loudly and we wanted to call the police that we were asked to prepare the kebab we had already ordered and paid for. Spoiler: the bread was soggy, the meat wasn't crispy and the side dishes were thrown on carelessly. Rarely have I been treated so badly.

Super tasty, super quick, simply great

Doner itself is ok but less sauce would be appropriate, I want to eat the doner and not drink it.

We ordered for 4 people and paid via paybal. After 1 hour the message came that the delivery was canceled. When we asked over the phone, no one could tell us where our food had gone. The gentleman, who didn't speak much German, couldn't tell us who took delivery or where our food was currently located. Apparently everyone there is given their food order and no further information is asked. Supplier phone number unknown. That was the last time we ordered something from Dönerwerk. We also had a bad experience before, which resulted in a subsequent delivery. Never again Oh, now we'll have to deal with paybal first, because we couldn't be given any information about that either. What a hassle that totally ruined a lovely evening for us.

Excellent, exceptionally friendly service, very good quality of food, completely satisfied!

First the positive. The meat isn't that bad. But very unfriendly service and very unkempt. Fries still cheese white and barely cooked through. Overall, not a worthwhile store.

For a kebab shop, it is very well maintained and has a very nice interior. Food was great. Only recommended

Pretty unfriendly people working there. Very hectic and stressful to eat there. By the way, the toilet is a place of horror There was also doner meat in the salad.

Completely unfriendly people there. I also had sick poop afterwards and going to the toilet was a complete nightmare. Ps I wouldn't go there if you didn't want to get completely yelled at.

Great flavor. I know it's weird that I only eat the meat, but it's so good.