City-Grill in Wesseling

The food is very good, and you can tell it's high quality, not your typical fast food. Unfortunately, we've had two deliveries so far that took an extremely long time. Both times, it took 1.5 hours, even though we live just down the street. So, unfortunately, this was the last order.

I absolutely cannot recommend it. For the first two days, I had roommates—more precisely, bedbugs in the mattress. Then I was given a room two rooms away from the previous one, without any check to see if the bugs had spread to the other rooms. Not to mention an apology or anything of the sort. The owner simply remained silent. And then there was the fact that for three weeks I was probably the only one with broken radiators, and the cold air from the stairwell blew down to my ankles, even though I occasionally heard other hotel guests complaining about the cold and the broken heating in the stairwell. I had to sleep in a sweater and sweatpants… Even my supervisor's intervention was useless. What's particularly disgusting is that after almost two weeks, I was finally asked for fresh towels and bed linens. And the worst part: nothing was done about it—no trash was taken out, no vacuuming. The drains were clogged in most of the rooms. Within minutes, the water was ankle-deep. And the drain stank, the whole room smelled unpleasant, and I had to buy my own toilet paper… And this is supposed to be a “hotel”? The owner simply apologized over the phone when he learned about the bedbug infestation in my room and asked me not to leave a bad review on Google. I thought to myself, everyone's only human and these things happen, but after two weeks of inaction, the person got nothing out of it except humiliation. The entire hotel should have remained closed until the bedbugs were eradicated. I regret not informing the health department. • -€58 for anti-itch cream. Disgusting and painful.

Delicious food, friendly service, and a lovely restaurant. I highly recommend it.

Very bad.

The food was good. The service was friendly.