Call a Pizza in Berlin

0 stars would be more realistic! We waited almost 2 hours for our food. The food arrived lukewarm and completely soggy. Salad and vegetables were rotten and burnt. We are more than disappointed and definitely recommend not ordering there!

I love the pizza from this place. Its my favourite pizza, and I have eaten alot of pizza. It is also an expensive pizza though. For a while I stopped ordering because of the cost, until recently got a letter regarding the VIP club and started ordering again. We havfe ordered 3 times in total but the waiting time is very bad. One time we waited over 90 minutes, second time 90 minutes and today over 2 hours. For a pizza. If I order pizza , I always prefer to eat it the same day, no matter how good the pizza is.

Ordered 2 hours in advance, food arrived over 30 minutes late. We spoke to the driver in a friendly manner and he appeared “emotionless”. Ordered fries, pizza rolls and salad. The French fries were extremely sticky, but unsalted (nice!) and cold, even I could have done a better job with the pizza rolls (that's saying something, they were tasteless and sticky) and the dressing (Cesar) was inedible, so the entire meal came in the trash. What a waste. Disgusting. Never call a pizza again.

You wait at least 1 hour for every order, if not longer! I won't order here anymore! On the phone, when you ask, the answer is always the same: "The driver is leaving soon!" So sorry, either you follow the “rush” because according to the person on the other end of the line there is so much going on, or you then stop accepting orders, there are plenty of other delivery services! And the pizzas aren't what they used to be either!

Absolute impudence. You would have to contact the health department. Waited 2 hours, food if you like to call it that. Absolute impudence. Food more than cold and sticky. Pizza completely burnt. Salad more than rotten. So absolute disaster. We will never order there again You should have called them, got the driver back and taken the trash back with you and asked for your money back. This garbage for 54 euros. This is how you get ripped off!!!

Its already more than 1 hour and still waiting for my order ..Its really shame that for a small order its so late ..Please ahow correct waiting time ..Don't misguide the customer

My first order from this shop took an extremely long time, then I ordered here again today after a while and hoped that it was just an exceptional case last time, but I'm currently waiting at least 1.5 hours for my pizza again. You should expect delivery times of 60-90 minutes here. I have no idea why the store can't deliver like every other pizzeria closer to me. Pizza itself is quite good but the delivery is subpar.

Just after 1.5 hours the pizza arrived. Over-salted. Never again!!!

Waiting over 90 minutes for a pizza should not be acceptable. I wish to have an option to cancel the order since it was too late to eat something. Also, the pizza was salty and did not taste good.

I've been waiting for my pizza for 3 hours. What else can I say? An hour ago I called and asked what was wrong. Apparently the driver is on the way. (Travel time to me is 15 minutes, I don't assume he delivers the pizza on foot) Called again 30 minutes ago. Apparently still on the way. Now we're at 3 hours... that's cheating. There is no way to complain/cancel/get your money back. Nobody, really nobody, waits 3 hours for a pizza and considers that to be a normal delivery time. What more can I say? Never again

I ordered here online, an absolute disaster. Waited over 2 hours for a salad and pizza rolls and with demand in the store. Whatever happened to the food, it should of course come in 5 minutes (that was already 15 minutes ago) and when I asked what do you do with it, I now I waited so long and only ordered a salad and the message comes back: you can also order ice cream, I don't care. This store is an absolute disgrace and underground

Better to pay by cash, so that if the delivering is delayed or if its the wrong pizza that is delivered you can always return it and save the money

2hrs Waited for the food, the "cold" pizza only arrived after I called back. After a complaint call, I was offered to deliver a warm pizza "as an apology"....as an "excuse"....unbelievable! The guy who gave it to me Delivered twice and wasn't able to greet me....So don't call a pizza!!! It wasn't the first time that it took forever to deliver the food. That's how you lose customers and I'm one of them! Update December 28, 2022 Delivery times have now improved somewhat and the pizza also regularly arrives warm!

We ordered there yesterday and really regretted it. I had a simple salad and pizza rolls with it. The rest had different pizzas. Less than 30 minutes later it came out again. My son even had terrible stomach pain upstairs and downstairs (he had salami pizza). Today we still feel it and have a sinking feeling in our stomachs. For my husband it also worked in his stomach. I have no idea what is used there but it can't be fresh.

My friends and I have ordered pizza here several times. And every time the pizza is not prepared to standard. I had a pizza with hollondaise sauce and broccoli. There was no sign of the sauce on the pizza. The pizza was very dry and the crust was also quite hard. There wasn't much of the broccoli on it either... very lean in any case. And paying €12 for a pizza where the standard is not met is cheeky and brazen.

The store refuses to give out my pizza and also refuses to return my loyalty points that I used to pay for my pizza. Update: The owner reacted to my bad review as anti-trans* and deadnamed me. (Payment method is still on Deadname so he was able to find out)

I can't rate the food as I didn't get any of it. After arriving 45 minutes later than stated, my order arrived. Unfortunately the driver didn't have any change with him. He left with the pizzas.

No order tracking, delivery time just 2 hours. If you don't get it or something else, then stop accepting orders via your HP or give an update on the status. If I hadn't called, I think it would have been another 2 hours + X. Food was still delicious

Fast delivery. Pizzas were hot and tasty. The price is already higher. Good guys 👍

Tip for you: The opening times at Lieferando are different. They're supposed to be open at 10 a.m., so I thought I'd wait 2 hours, even though it was one after the store opened, which is acceptable. The pizza arrived lukewarm, but it was fine because I have kids and who wants to burn their mouth waiting for their food to cool down? The pizza was tasty and looked good.

Ordered Pizza Schmackofatz (jumbo with sucuk). Arrived after about 40 minutes. It was hot but 5 tiny pieces of sucuk on a 32 cm pizza is a bit cheeky (the pieces weren't even whole pieces but quartered)

Everything is correct except for the prices, which are becoming increasingly cheeky. It tastes good, the driver is friendly, and usually fast too :)!

Wait 1.5 hours and then something like that incredibly disappointed at least the delivery person was nice

UNFORTUNATELY I have ordered here several times. Waiting time is ALWAYS at least 2 hours. Once I had to wait 5 hours. Food always arrives COLD. It doesn't taste good anymore I don't know why I make the same mistakes every time and order here? NEVER AGAIN.

Waited almost two hours. For the umpteenth time. I feel sorry for the driver. Poor guy when he gets jumped. But the poor delivery quality is simply unacceptable. Never again and stay away from an order, dear people!!!!!!!!

Worst service compared to other branches.

Chicken wings black as briquettes. A pity

An item was missing when ordering. If I asked over the phone, I would be promised a subsequent delivery. Nothing arrived.

Two hours of waiting for lukewarm pizzas is too long, even on a Sunday evening. The competitor is not only faster, but I can also see the current status (preparation, oven, delivery) and am asked to rate it after delivery.

Ordered at 9:00 p.m. and delivered at 11:07 p.m. My review was normally longer, but since it was deleted I'll just write the delivery time as a review.

Not recommendable! Lukewarm pizzas reached us 1 hour after ordering. No warming box, just the usual cardboard. Pizzas both almost burnt and dry. Broccoli on the tonno is no longer fresh, almost charred. We can only agree with the bad reviews, this franchise has failed and cannot be recommended. Were used to much better from other branches and were very disappointed here. Therefore: two customers less for CaP. For everyone else: leave it!!!

Oh man :/ I've been ordering from you quite regularly for at least 10 years (once a month) until January 2024 I really had nothing to complain about. Really! Then in January the “hammer” was a 2 hour wait for a burger and 2 beers. Finally the order came. According to the driver (who was extremely annoyed and rude), a beer had been dropped. Ok, I only paid for the delivered goods + €3 tip. It's ok, there's delivery service. Extremely unfriendly and annoyed employee. The next morning I saw crumpled receipts and other trash in front of my door. It doesn't work at all! I was always so happy. Today I ordered from you again for the first time due to illness. Pizza was subpar, driver was rude. Despite the tip. Such a shame! I might try it again. Thank you for reading.

Delivery time 40 minutes, friendly delivery person, pizza was hot, but a bit burnt

It's unbelievable that this shop still exists - ordering took a good 2 hours. Then the order is not delivered as ordered! You choose extras that you pay for but don't get, so it's money wasted. You don't need to discuss things with people on the phone either. There's no point and you don't have any insight either! I will never order from this store again and will not recommend it to anyone. The management of Call a Pizza should maybe change the management at some point, maybe things will go well. I just find it absurd that something like this is done. But this can also scare and scare away customers.

Sorry but, terrible service plus delivery! The last THREE deliveries took a) over 1 hour. I also had to make phone calls every time. b) were always delivered to the wrong address (hotel) first.... Which has a completely different house number. c) Pizza was cold. There was NEVER an apology or anything like that. . I'm a VIP customer... But that doesn't make any difference! The fact that I specifically note in the customer profile/order profile "I do NOT live in the hotel"... unfortunately does not result in any desirable changes to the ordering/delivery process. That's why I'm going to waste the VIP points I've collected and then delete my account and never order from Call a Pizza again!

Waiting over 2 hours for a simple order? I order a pizza and a burger with an extra patty together with my girlfriend. It might take a little longer at the end of the day, but that's okay - the food actually arrived after "only" 45 minutes. But then I realized that the second patty was missing, for which I had to pay extra. This can sometimes happen in times of stress (but even then it should NOT!). After the first phone call I was told I would get a new burger straight away. Since I still didn't have a new burger after an hour, I called again and was asked if I had already eaten the other burger... of course I didn't because it wasn't the burger I ordered and I wasn't hungry for one afterwards I also said what I told the gentleman on the phone, but his reaction was that it didn't matter, I got one for free, it would be nice if it was the burger I ordered! Since the driver had supposedly been on the road for 20 minutes, the burger would arrive soon... I think... 1.5 hours!!! I was waiting for my real burger! And since I was only a subsequent delivery and is no longer in the system, you can't give me any money back... I'm extremely disappointed and will definitely not order there again.

So actually we were always at peace but today we waited for over an hour and then unfortunately the burger was cold and the pizzas too, which was a shame because it was usually always hot. I don't know why you have to wait over an hour during the week, but maybe they go via Paris, Rome, Erkner or something like that...you should improve...

Catastrophe! We waited two hours for our food, which we ordered for a total of €64. When the longed-for meal finally arrived, we unfortunately discovered that it was completely cold and one dish was the wrong one. If we asked over the phone and asked to refund our money, we would be told that the driver would pick up the food again. When asked how we would get our money back, the answer was very vague. We basically only got the information on the phone and also from the driver here on site. It wasn't their job, the office did it. I'm curious to see how we plan to get our purchase price back in the end. The icing on the cake was the gentleman on the phone when, on the second call, he accused me of being a typical southerner. He had insulted him in the first phone call. In this way you can also try to get out of the affair. The whole thing is completely wrong from start to finish. We should have looked at the recessions here on Google beforehand. That would definitely have stopped us from ordering here with a score of 2.2. A mistake that won't happen again. Completely overpriced, completely unfriendly and the food is of poor quality. School grade 6

Ein Mal dauerte es sehr lange bis zur Lieferung, aber das kann im Stress schon mal passieren. Ansonsten Top Qualität und sehr leckeres Essen

Die Lieferzeit war für einen Sonntag mit 45 Minuten ok- kennt man aus Friedrichshain aber sonst auch deutlich schneller. Ich hatte eine Vegane Pizza mit viel Gemüse und die Pizza hat nach nichts geschmeckt und war ziemlich labbrig. Sie kam heiß an aber der Geschmack und auch die Konsistenz lassen zu wünschen übrig. Da kann auch der Dipp nicht mehr viel retten…

Habe eine sehr leckere Pizza bekommen. Allerdings war es heute nun die dritte in Folge, bei der die (extra bezahlte) Soße nicht mitgeliefert wurde. Diese werde immer "vergessen". Daher leider nur 3 Sterne für die leckere Pizza

Schmeckt meist immer lecker Nur ab und an ist von einigen Bestellungen weniger drauf als gedacht Sonst sind die Lieferanten auch sehr nett und freundlich

Ein sehr simpler Ort mitten in Friedrichshain, der Pizzas v.a. zum Mitnehmen oder zum Ausliefern anbietet. Einen Platz, um dort vor Ort zu essen, gibt es nicht wirklich. Tagsüber kann man momentan 20%-Rabatt für Selbstabholer:innen bekommen. Die Pizzas schmecken gut, sind aber viel "kleiner" geworden im Vergleich zu alten guten Zeiten.

einer der besten lieferservice berlins und leckeres Essen top weiter so

Habe auf einem Feiertag eine Pizza Diabolo bestellt. Dabei habe mich von den schlechten Bewertungen vorher zum Glück nicht abschrecken lassen. Die Pizza kam warm nach 45 Minuten an und war sehr schmackhaft. Ich würde ohne Bedenken hier wieder bestellen.

Sonntag bestellt und nach 1,5 h angerufen und nachfragt, wo die Pizza bleibt. Kein Entgegenkommen vom Lieferanten (kein Rabatt) „ist halt Sonntag“. Nach 1h und 50 min die Pizza erhalten. Trotz 2er Kommentare (direkt zur Pizza & einmal zur gesamten Bestellung) wurde die Pizza nicht geschnitten. Pizza schmeckte zwar, aber es waren Eierschalen drauf.

Ich finde Calla Pizza sehr gut sehr schnelle Lieferung und essen sehr lecker 🤤 Gut 👍 Gut 😋🔝💯👌

Schnelle Lieferung. Heiße und sehr leckere Pizzen und Burger. Kann die schlechten Bewertungen nicht nachvollziehen. Sehr gut und sehr lecker 👍

Delicious pizza and really recommend to have a classic bread too.Thats make a real taste of my day .

Klappt gut, schnell und preiswert und ist schmackhaft.

Wir haben Freitag Abend um kurz nach 19uhr bestellt und 30min später waren unsere Pizzen da 👍 heiß, knusprig und lecker kann ich nur sagen

Über Lieferando bestellt mit 2 Stunden Lieferzeit. Hab angerufen und gebeten schneller zu liefern. Hat geklappt. Danke dafür!

Bestelle da immer mansch mal kommt das Essen erst nach 2stunden aber es ist immer warm und frisch

Always timely, always fresh & warm, always friendly

Die Lieferung ging schnell, der Lieferant war freundlich und alles in allem war es super. Eine starke Verbesserung zu früher

Pizza kam schnell und hat auch gut geschmeckt. Kann ich daher weiterempfehlen.

Eigentlich liebe ich eure Pizza und vorallem euer Pesto! Leider wartet man jedoch sooo lange auf die Pizza, dass wir in der letzten Zeit lieber woanders bestellen um nicht an nem "Hungertod" zu sterben.. 😔 Werde mich in Verständnis üben..

Ich habe dort bestimmt schon 30 mal bestellt, war immer sehr zufrieden. Manchmal war die Lieferzeit extrem lang aber meistens gings ganz schnell.

Mittelmäßige Pizza leicht kalt angekommen sehr stark gewürzt habe jetzt extremen Durchfall und blähungen 🥸

I don't understand the bad reviews. It's always really tasty :)

Not your classical pizza, for sure, though I really enjoy it

Ich kann einige Rezensionen nicht ganz nachvollziehen. Die längeren Lieferzeiten habt ihr hervorragend in den Griff bekommen. Und völlig unabhängig davon ist eure Pizza einfach immer wieder köstlich, Top und weiter so...

Schnell geliefert, aber Magenkrebs inklusive, oder was? Da bestellt man nach Jahren mal wieder und dann kommt solch ein verbranntes Etwas! Der Schinken auf der einen, das Fleisch und zum Teil die muffigen Spinathäufchen auf der anderen Pizza. Der essbare Rest war lecker, dass ihr die Pizzen aber aufgrund von was auch immer nicht schneiden könnt, nehme ich euch allerdings nicht ab. Wahrscheinlich habt ihr einfach keine Zeit. PS: Der Fahrer dürfte gern etwas freundlicher schauen.

einfach haram schließt doch einfach euren drecksladen ya - 6 Monate später : signifikante Verbesserung in Bereichen: Pünktlichkeit und Qualität

Sehr sehr gut 🤝 Als ich die Pizza bestellt habe ist sie schnell gekommen. Die Pizza war sehr lecker.Der käse ist auf der Zunge zerflossen. Die Wärme war perfekt,nicht zu viel nicht zu wenig Fett. Alles war sehr gut

Sehr sehr gute Pizza!Der Geschmack ist einfach zu gut der Käse zerfließt auf der Zunge die beste Pizza der Welt!!!

Kann mich überhaupt nicht beschweren 😊

Expect estimated delivery time + 30 minutes at least under the week and delays of up to 2 1/2 hours on the weekends on almost any occasion. I order here every couple days and the delivery times are really really bad. Also they never fit the estimated times provided on Lieferando. But I gotta say their pizzas are top notch. Even most basic stuff margeritta or salami is very good. Only the crust sometimes is a bit meh :)

Wir haben bei Call a Pizza Essen für 160 Euro bestellt und gefragt, ob wir 2 Flaschen Wein bekommen können. Da wurde uns mitgeteilt, dass dies nur der Chef entscheiden kann, der aber nicht da ist. Nach ca. 5 Minuten mussten wir wegen einer Änderung noch einmal anrufen und hatten einen anderen Mitarbeiter am Telefon. Wieder unsere Frage nach den Wein. Der meinte, dass wir den Chef am Telefon hatten und er das nicht entscheiden kann. Kunden verarschen geht mal gar nicht!!! Das Essen war ok - aber dieser Service war einfach nur mies

ich gebe diese Bewertung weil das Essen einfach nicht schmeckt. Die Nudeln die ich schon zweimal bestellt habe waren verkocht und die Carbonara total versalzen. Tut mir leid aber wer hier bestellt ist selber schuld.

Ich habe online Pasta Bolognese für mein Kind bestellt und einen Burger für mich ! Der cap burger war ok leider die Pasta schlecht ! Also Saures hackfleisch und Sauce alles gestunken ! Geht garnicht .

La livraison est un peu lente pour une commande en milieu de semaine, plus de 50 min. La pâte manquait légèrement de cuisson. Les 2 pizzas étaient cependant très bonnes.