Basierend auf 1.087 Bewertungen gefunden auf 2 Websites
Basierend auf 1.087 Bewertungen gefunden auf 2 Websites
Nº 48 unter 61 unter Meißen
Nº 20 von 25 Restaurant unter Meißen
Stellungnahmen
THANKS! We had a superlative stay at the Hotel Burgkeller: champagne when checking in, very spacious room and very clean, quiet and individually styled with small accents from the porcelain factory. In general, the hotel's long history was preserved and emphasized during the general renovation. Everywhere you could discover accents of history. Very friendly service. Unexpectedly and not ordered: a gift in the form of a fruit cake stand in the room in the afternoon! Every extra request for the rich breakfast was fulfilled very quickly and in a friendly manner. If our journey ever takes us back to Meißen, then we will definitely return to this hotel, which lives up to its four stars.
Patricia Vellard . 2025-01-07
WEITERE KOMMENTARE IN Google
Beautiful hotel with a special flair right next to the cathedral with a view over the roofs of Meißen. Guests are warmly welcomed here and the service is excellent in all areas. All food and drinks were a culinary delight. The wellness area leaves nothing to be desired. We would love to come back.
Babett K . 2025-01-06
WEITERE KOMMENTARE IN Google
My husband and I have been coming to Meißen for the wine festival for years. A visit to the castle cellar at the top of the Albrechtsburg, its terrace, the beer garden and restaurant has become a must for us. Now we spent a night in the castle cellar as a couple - time for two after all the Christmas hustle and bustle. We were greeted very friendly and attentively at check-in. We were even able to move into the room early. We didn't expect that at all. The room was spacious, with a nice view of the courtyard. It was clean and the bed was comfortable. In the evening we had a delicious dinner with the best view and a very friendly waiter. Our delicious champagne breakfast in the sunshine and the best view of the city rounded off our stay. It was very nice. We didn't lack anything. We thank you very much and will definitely come back. Kind regards, Kay and Jeanette R.
Jeanette R . 2025-01-03
WEITERE KOMMENTARE IN Google
We had booked the New Year's Eve package with New Year's Eve gala and were very satisfied. We stayed in the Kersting House. The room was more than spacious. The house has charm and is very lovingly designed, even if you have to find the way first. In the evening the chef treated us to a high-quality 4-course menu that left nothing to be desired in terms of quality. The breakfast was also very good, even if it was a bit tight at times. The New Year's Eve gala was very successful and we really enjoyed it. And the midnight kitchen party was a blast. The friendliness of the employees is particularly noteworthy. We were very satisfied with the service. We felt very comfortable and will definitely come back.
Steffi Mac Nelly . 2025-01-02
WEITERE KOMMENTARE IN Google
We had a beautiful room with a view of Meissen in the Kestinghaus for 1 night. The beer garden is always beautiful and you can also eat delicious food. The staff was very friendly throughout. We would be delighted to be your guests again.
Mario Glaubitz . 2025-01-01
WEITERE KOMMENTARE IN Google
We stayed at the Kerstinghaus for 3 nights. Above all: the hotel and the huge room were a dream! The structure of the hotel is influenced by the Middle Ages and therefore has a special charm. Each floor had its own Christmas tree. The view over Meissen is bombastic. But the view of the cathedral and the Albrechtsburg (which we had) was also gigantic. It was very quiet and idyllic. The hotel was - despite its height and the winding medieval streets - also very easy to reach by car. The breakfast is small but tasty and sufficient for our taste. The scrambled eggs were great and a highlight was the homemade cake and chocolate made in-house. Pancakes, freshly squeezed orange juice and bananas would have been nice, but not a must. The fabulous view over Meißen and the current local newspaper make the breakfast unique. The staff was very friendly and made a lot of effort to accommodate every wish, despite the many guests. Since the hotel was very busy, it is worth reserving a table in advance in the restaurants (especially in the Böttgerstube) if you want to dine here in the evening. The same applies to the massage offer. Unfortunately, we couldn't try out the latter because we were too late with our request; the offer was already fully booked for the same and the following day. You should also be careful when ordering the salad bowl. Although it is offered as vegetarian on the menu and we specifically did not order an addition when asked whether we wanted an addition such as falafel, the bowl was then served with chicken breast (for an additional 9 euros (!)). When we asked, the young waitress told us that she had consulted with the boss and that the bowl would not be delivered without any addition, but automatically with at least the cheapest addition, here the chicken breast. The waitress would be new and would not have known this before. But you could pack the salad for us free of charge if we didn't want it now, because packing it would cost extra. Since we are very surprised by this event, one point will be deducted from the overall rating.
Thomas Kainz . 2024-12-31
WEITERE KOMMENTARE IN Google
The view was fantastic! Breakfast and service left nothing to be desired. The only small drawback was the bouquet of flowers we ordered. For whatever reason, this smelled very unpleasant. Bad for a romantic hotel room.
Sebastian Seeliger . 2024-12-30
WEITERE KOMMENTARE IN Google
We spent Christmas with the family in the Burgkeller Meißen. 5 adults divided into 3 rooms, a "Christmas package" at a really proud price: overnight stay including breakfast, coffee/cake voucher in the afternoon, 4-course menu in the evening: 1. LOCATION great with a beautiful view of the really picturesque old town, restrictions on parking spaces (parking garage with friendly prices down in town, use of the elevator for 1 (!) € is like an impudence with a journey of just 17 seconds 2.Room very clean and spacious, toiletries in the bathroom are ridiculous for the price and star category, no slippers available. You can get over it, but in a 4* hotel I don't want to be pressured into thinking about foregoing room cleaning over Christmas. We ourselves work in an industry that has to work on holidays and weekends... I can't tell the patients in the emergency room: it's Christmas, please understand that I also want to go home... keep my eyes open you choose your profession 3. Service was mediocre, two ladies and gentlemen from the service team tried hard, but overall there were far too few staff for too many restaurant guests. The in-house arrangement guests (only 13 in number) seemed to be more of a disruptive factor. Even at Christmas (!), carelessly laid out, hardly any decorations, 5 adults squeezed into a 4-man table (paper napkins). Not adequate for a restaurant (even if, according to the company's own statements, it focuses on external restaurant visitors) that claims to serve fine cuisine would like to correspond * On the first evening you were asked to arrive no later than 20 to disappear from the restaurant so that the staff can go home...so that you can then notice that the tables in the row of windows will be given away again to external restaurant guests after 8 p.m. Coffee and cake arrangement in the afternoon was really laughable. Everyone would only be entitled to one piece of cake (but it is not mentioned on the voucher), not set in the afternoon, not even a paper napkin for the place setting, selection of cakes can only be viewed on request and very manageable, coffee mediocre 4. Food in the evening was technically fine. However, the menu was only presented once in advance in the afternoon, so it was not possible to rebook individual courses if you didn't like it or had allergies 5.Breakfast is absolutely not appropriate for a 4* hotel. Minimum requirements for the category at best met, but careless, no special quality (bread was definitely old from December 24th to 26th, wrinkled cucumber slices), overall too little selection, slow and unfriendly staff here too, refills, clearing tables always took forever, bowls with Nuts, for example, were not refilled from one day to the next, etc. Conclusion: For a mere €3000 in a 4* hotel, the price-performance ratio is simply not right. As a house guest you were more of a disruptive factor, the main focus is on the external restaurant guests ( Which was made clear several times by the restaurant manager Sauer during a complaint discussion). So you can't recommend this location in any way. In terms of service and quality, unfortunately not just in terms of arrangements and hotel overnight stays. This hotel definitely doesn't have regular guests. And they probably don't value that either...what a shame. This is not done with passion
Stephanie Teichert . 2024-12-29
WEITERE KOMMENTARE IN Google
Restaurant satisfactory, hotel unsatisfactory A Christmas package with four nights over the holidays was booked; Breakfast buffet, coffee and cake in the afternoon and a 4-course menu in the evening for a very reasonable price. Friendly welcome at reception, personalized welcome brochure, nice and clean room – overall good first impression. As part of the welcome mulled wine on the viewing terrace, there was a friendly speech from the head of gastronomy to the arrangement guests (13 people in total, us with a group of 5 + 4 couples) with information for the next few days: on December 24th . It would be nice if we came to dinner relatively early so that dinner would be over around 8 p.m. and the staff could finish work around 9 p.m. (understandable, nice for the staff), on the morning of December 25th. You would be asked to finish breakfast by 10:00 a.m., as there would be a Christmas brunch for 200 people starting at 11:00 a.m. The performance of the staff could clearly be improved across the board, there was simply not enough staff on all shifts to provide a service appropriate to the price and the category. One employee confirmed the situation in a personal conversation (“what should I do if no one is there is"). We nevertheless rejected the question of whether we wanted to relieve the staff in view of the holidays and forego daily room cleaning. Coffee and cake in the arrangement were limited to just 1 piece of cake and 1 drink per person, and the selection of cakes per day was limited to 3-4 types (+ dry stollen). The dinner on December 24th Despite being there on time, it lasted almost three hours from 6 p.m., which was partly due to the low staffing level. The next table was served much more quickly - probably because that same table was reoccupied by restaurant guests from 8:00 p.m. - so much for consideration for the staff, these guests were definitely not ready at 9:00 p.m Breakfast on December 25th For the hotel guests it was a chore for the overwhelmed staff, the main focus was clearly the brunch, from 10:00 a.m. you were definitely persona non grata. Conclusion - the hotel guests were clearly second class guests, the restaurant operation for “walking customers” was the main priority, this was confirmed by the head of the restaurant in a conversation. The extent, selection and quality of the breakfast buffet was poor for a 4-star hotel, service was poor, guests' requests for filter coffee required 30 minutes of patience, and some components of the buffet were often not refilled for half an hour. If the cake actually came from the “in-house pastry shop” you should think about purchasing it. The evening's 4-course menu was overall solid, some courses were really good, but then again there were clear sensory errors Constructive criticism: The accommodation of hotel guests should at least be questioned during such holidays; perhaps it makes sense to just concentrate on restaurant operations. The operation of the pastry shop - if it actually exists - should also be questioned in view of the quality. Reorganization of the breakfast buffet, a lot of space remains unused in the guest room, the area currently used is hardly enough despite the small size of the buffet. Increasing staff, sharpening training. The menu sequence could be made available to hotel guests in the morning, so arrangements regarding allergies etc. would be possible. P. S. I'm looking forward to the instructive/cheeky answer from the management team, who will explain to me that you have to work economically, etc. But 4 stars also and especially depend on the service and the atmosphere. This hotel certainly doesn't attract regular guests. P.P.S. 22€ for a day ticket for the sauna area (NOT the spa) for hotel guests is not “economical” but rather outrageous (even if package guests were excluded)
Kay Beckmann . 2024-12-29
WEITERE KOMMENTARE IN Google
We went bowling as a family and then had dinner. The ambience is great, but unfortunately that's it, the upscale, outrageous prices on the menu are not in any price-performance ratio. The food was lukewarm, poorly seasoned and we didn't get what we ordered in terms of food and drinks. Tables weren't cleared, there were always different serving staff, no permanent waiters for the tables, no wonder things went haywire. The waiters walked past us with empty hands instead of taking a few empty glasses or bottles with them. A salad for €22.50 with not a piece of cucumber or tomato is not justified. There were over 10 of us and we all agreed that we wouldn't eat here again!! The only good thing was the friendliness of the waiters (apparently all apprentices). It's a real shame...
Katja Anders . 2024-12-27
WEITERE KOMMENTARE IN Google
We had a very nice evening at the bowling alley. The service is very good and it tasted good too. Addendum December 2024: Goods were for the Christmas buffet and price and performance don't match at all. 54 EUR per person for what is offered is not appropriate, expectations are quite high. The staff can't keep up, they only refill sporadically and at times there were no more plates, which is a real shame.
otello80 . 2024-12-25
WEITERE KOMMENTARE IN Google
Very great hotel. Super friendly staff. We would love to come back 👍🏻
Thorsten Brehm . 2024-12-18
WEITERE KOMMENTARE IN Google
We went to the Christmas market in Meißen with friends and spent one night in the hotel. Everything was great here, from the hotel staff to the room and breakfast 👍. We'll definitely be back.
Simone Voigt . 2024-12-09
WEITERE KOMMENTARE IN Google
We have been to your hotel several times and will come again. It was nice to see how the friendly service staff (trainees) are introduced to a higher level. It's all too understandable that not everything works right away, but smiles win and that's nice to experience. As always, Frohstück is very extensive and a perfect start to the day and the reception is a reason to be happy :-) Keep it up, fits perfectly with the mentality of the people of Meißen...
Simone Dorn . 2024-11-21
WEITERE KOMMENTARE IN Google
We booked one night at short notice and were completely satisfied. The room is very spacious and comfortable with a great view of Meißen and the Elbe. Delicious breakfast with very attentive service. The friendliness and professionalism of all the staff must be highlighted! We were very satisfied and will plan a longer stay next year. Thank you and merci!
Apollonia S . 2024-11-04
WEITERE KOMMENTARE IN Google
Very good: service, location and definitely visit the great bar. Cozy atmosphere, musical accompaniment and great cocktails.
Kat Rin . 2024-11-03
WEITERE KOMMENTARE IN Google
We were guests in the beer garden this afternoon. Service friendly and quick. Prices very high. I've never experienced tap water for €1.50 either. Coffee like water, mulled wine OK, cake very tasty.
Sandy . 2024-11-02
WEITERE KOMMENTARE IN Google
Perfect choice for a short city trip. Very nicely located with the best views and a good starting point for sightseeing. Delicious breakfast and very nice staff ☀️
Peggy G. . 2024-10-28
WEITERE KOMMENTARE IN Google
Very nice route with a view of Meißen. Very sunny and popular. The prices are correspondingly very high. You pay €6.90 for drinking chocolate.
M. Salehi . 2024-10-25
WEITERE KOMMENTARE IN Google
I've never had such small pieces of cake before. A piece so small that it couldn't even stand anymore. And at full price. Service friendly, view fantastic. Don't come back.
Marco . 2024-10-24
WEITERE KOMMENTARE IN Google
В городе немного ресторанов. Больше простые кафе. Здесь именно ресторан. Хорошее обслуживание. Красивый вид, хотя вечером через стекло моло что видно. Вся еда была вкусной. Federweißer был самый вкусный в городе.
Martova . 2024-10-23
WEITERE KOMMENTARE IN TripAdvisor
We had a great room with a view over the old town of Meissen. The room was spotlessly clean and very nicely decorated. With a glass of champagne upon arrival, we went to the Böttgerstube restaurant and had a very good meal. The breakfast also offers everything (local and fresh) your heart desires. The location of the hotel is also great. All in all, the whole stay was very, very nice. Thanks to the hotel team for this achievement.
diana . 2024-10-23
WEITERE KOMMENTARE IN Google
It was great with you again! Thank you very much!
ISA protect GmbH . 2024-10-20
WEITERE KOMMENTARE IN Google
Great hotel in an exposed location
MIGUEL Lammers . 2024-10-17
WEITERE KOMMENTARE IN Google
Unfortunately, the room we had was pretty old. The buffet was great! The food was delicious, and very fresh.
Stefan Woters . 2024-10-12
WEITERE KOMMENTARE IN Google
We stayed in the Kerstinghaus for 6 nights. We were completely satisfied with the room. The room and bathroom are generously sized. The breakfast buffet is sufficient and extensive, but could use some variety. Dinner was a show. We had a 4 course meal. Great in terms of taste and presentation. What stood out was the friendliness and helpfulness in all areas (kitchen, service, reception, housekeeping and cosmetics). We have already booked another holiday in this house for next year.
Heribert Manneck . 2024-10-10
WEITERE KOMMENTARE IN Google
We had a three-day stay and were accommodated in the Kerstinghaus. Overall we felt very comfortable. Breakfast and dinner were very good and the staff were very attentive. The spacious bathroom was also very pleasant. It's a shame that there was no Bible to be found in the room.
Uwe Mueller . 2024-10-07
WEITERE KOMMENTARE IN Google
Unfortunately not good service or attractive rooms The only opinion of the employee (HR manager?) that counts here is that the actions taken are strictly economical. The guest's satisfaction is irrelevant: no concern for the customer or willingness to compromise. After a complaint about very noisy rooms and that guests felt like they were standing in the room when they walked past and talked, the only argument was that it was an old building and that's just the way it is. Nevertheless, the room specifications promised a soundproof room. We have different ideas about soundproofing. Even when I pointed out that this way of dealing with the guest would result in a negative review, the employee did not give any intervention in favor of the guest. His comment then: Freedom of expression applies in Germany and I should be very happy to express it. It was also explained that our complaint was not relevant to business operations, as that is how they run their business and they did not need to respond to our complaint. I would have liked a little more understanding, but here the guest is more of a disruptive factor that has to be tolerated willy-nilly. Judging by the other reviews, I can also expect a response that will dismiss my complaint as unimportant and my subjective opinion as disrespectful. But it's also important that you feel recognized and understood as a guest... Especially since in a previous response from the operator to a negative review (from Angelika Hauska), this was written: "[that as guests] you can discuss any "problems" with the room or breakfast with our reception staff at any time. We always find a solution, a satisfied guest is really important to us." It's a shame that we weren't able to experience this promise, or the operator's maxim now lies somewhere else. We are disappointed that the harsh treatment of guests is apparently not uncommon in this hotel. It would be desirable for the future that this behavior is stopped in the company and that the focus is on treating the guest satisfactorily. My conclusion: If you want good service and a restful sleep, you should avoid this hotel. The price/performance ratio is not right here at all. Addendum to the operator's answer: Dear Mr. Sandro Sauer, First of all, thank you for introducing yourself to us on this journey... To 1.: I assume that your own price without the maximum 10% fees that Booking deducts still doesn't represent good value for money. To 2.: Since soundproofing was one of the room specifications on Booking, we could have expected this, contrary to your claim. Maybe you should adjust this before someone else falls for it. To 3.: I find the insinuation that I blackmailed you very daring. I pointed out to you that the tone you seem to be using with your guests would now result in a negative review. I only made this statement after you made it very clear to me that I would not expect any help or service from you.
Isa . 2024-10-05
WEITERE KOMMENTARE IN Google
The Romantik Hotel Burgkeller recommends having lunch after exploring the Cathedral Museum. The dishes are very appetizing and delicately prepared.😍😍😍😍😍😍😍 The best dishes are cod with delicious side dishes! After eating the dishes, it's worth having a cup of espresso!👌👌👌👌👌👌👌👌👌 A cup of espresso always includes a glass of water!☝️☝️☝️☝️☝️☝️☝️☝️☝️☝️ Otherwise the staff is very well organized , friendly and competent! 😊😊😊😊😊😊😊😊 It is highly recommended!!!😎😎😎😎😎😎😎😎
Jörg Lehmann . 2024-10-05
WEITERE KOMMENTARE IN Google
We stayed at the Kerstinghaus for 3 nights in a tastefully furnished, spacious room with a view of the city of Meißen. Our arrangement included a breakfast buffet, coffee and a 4-course menu in the evening. This was very lovingly and tasty prepared. The service staff, especially reception, were very friendly and competent. We felt very comfortable in this historic, listed building.
Rudi Bohne . 2024-10-05
WEITERE KOMMENTARE IN Google
The room is large and spacious, there is plenty of space in the bathroom, including the shower. The room was clean, the air conditioning worked. The beds had mattresses that were too soft for our liking. A glass of champagne is nice at the reception. We were accommodated in the Kerstinghaus annex. The connection between the two houses is a catastrophe. No directions whatsoever. So out the door and across the forecourt to the other door. Luckily the weather was nice. What is not possible at all given the price and star claim is the breakfast offering including staff. Unfriendly service ladies, buffet squeezed into the corner, hardly any space to help yourself as soon as three or more people want breakfast. The selection is at a very low level and cheap mass-produced goods (cheese, sausage, yoghurt, egg salad). It's a shame, I thought I had booked quality but was proven wrong. Meissen gladly again - Romantik Hotel Burgkeller never again.
Klaus Gruber . 2024-09-01
WEITERE KOMMENTARE IN Google
We were walking in Meissen on a very hot day and came to Burgkeller. The service was outstanding, the food was delicious and the restaurant patio had a wonderful view of the Elbe. We had stumbled upon a gem.
SFDANR . 2024-08-13
WEITERE KOMMENTARE IN TripAdvisor
We stayed in your hotel for two nights last week, we really enjoyed it because the room was very clean and the friendly staff (which you have to look for today) Was totally relaxed. We would be happy to recommend your hotel. Best regards
Gudrun Zagornik . 2024-08-10
WEITERE KOMMENTARE IN Google
Wonderful hotel in a prominent location right next to the Albrechtsburg. The rooms are spacious and tasteful, the view over the roofs of Meißen is unique.
Tessa Willers . 2024-08-09
WEITERE KOMMENTARE IN Google
Very spontaneous overnight stay with dinner in the beautiful beer garden at sunset with the best view of Meissen's old town. Our room in the Kerstinghaus left nothing to be desired and we felt very welcome by all the staff. We would definitely come by again!
Benjamin Müller . 2024-08-08
WEITERE KOMMENTARE IN Google
Were only in the restaurant (terrace). Advertises the beautiful view over Meißen. Yes, for the first row of tables. Otherwise lower beer garden category. Portions are small, the taste is below average but too expensive. The seat cushions and tablecloth were not dirty, but dirty. No napkins. The DJ wanted to be funny, but he just annoyed everyone. Pure tourist rip-off, if you want to eat well, then go to the Ratskeller on the market.
Walter Völker . 2024-08-07
WEITERE KOMMENTARE IN Google
Last week we stayed for two nights in this beautiful hotel in this beautiful location in a really great city. The old town of Meißen is so beautiful and when you are at the top and can look out over the old town while eating. Priceless!!! We had our child and a large dog with us and were given a room with parquet floors and a balcony. The extra bed was good and there was still enough space in the room. The room was spacious, very clean and tidy. The bathroom is a bit old. However, clean and tidy. I would particularly like to highlight the staff, be it the ladies at the reception, the waiters in the restaurant or the friendly breakfast fairy... They were all very nice and really well organized. In our opinion, there are a few things that could be improved at breakfast, for example cream cheese. There is still room for improvement 😀 It was a very nice short vacation and we would love to come back. Kind regards from the Schmidt family
Anne Schmidt . 2024-08-05
WEITERE KOMMENTARE IN Google
Surprisingly really great! The room in the residence was great, the only thing missing was the rain shower! Great terrace for dinner and breakfast!
Ramona . 2024-08-05
WEITERE KOMMENTARE IN Google
Rooms and hotel very clean. Unfortunately, the services I booked were not taken into account. -Rooms with panoramic views - sweet seduction When asked, the answer came: We are 3 employees at the reception. That can happen sometimes. I see it differently!
Hardi Gehrmann . 2024-07-31
WEITERE KOMMENTARE IN Google
A nice hotel with very nice rooms and a nice wellness area. Unfortunately, the service at breakfast only works off the guests and does not exude good energy.
René Schütter . 2024-07-30
WEITERE KOMMENTARE IN Google
A wonderful, friendly hotel in the beautiful town of Meissen. We would have enjoyed ourselves even longer. Dinner and breakfast at the hotel were also really good. Suitable for the whole family.
Noora Flemming . 2024-07-30
WEITERE KOMMENTARE IN Google
A dream of a hotel! Incredibly romantic, very clean and very friendly staff! The restaurant was also very magical and friendly, I can recommend it with the best of conscience!
Petra Rückert . 2024-07-21
WEITERE KOMMENTARE IN Google
A few weeks ago I visited the restaurant in the "Burgkeller" - more precisely: I took a seat on the terrace. First the positive: The view was wonderful! Soon the waiter arrived, who took my order without a hint of a smile or friendliness and later served me my drink and the solyanka. Then he wasn't seen for a long time - so long that I was about to go to the restaurant to pay because I wanted to continue hiking. Then he came - again without any hint of friendliness - and presented me with the bill on his smartphone. I asked for a printout of the invoice. I got that too - after he first went back to the restaurant. But - and I have never experienced this in the simplest restaurant: on the bill there were obvious remains of the solyanka I had eaten! Otherwise I always tip very generously - after my visit I was a little annoyed with myself that I had tipped much more sparingly. Castle cellar - NEVER AGAIN!
Sabine Heinrich . 2024-07-18
WEITERE KOMMENTARE IN Google
very friendly service, great cuisine, great location
AB . 2024-07-14
WEITERE KOMMENTARE IN Google
We felt very comfortable and well received in your house. Both the communication with Mr. Sauer and The reception was always pleasant and to our complete satisfaction. In the Burggrafenstube, your employee Luan showed full commitment and served our guests efficiently and very friendly. Big praise to him. Overall, we are very happy that we were able to spend a sociable and at the same time intimate evening with our family on the occasion of our marriage. We will definitely come to visit you again, definitely for the first wedding anniversary.
Sandra Sadowski . 2024-07-14
WEITERE KOMMENTARE IN Google
Great food, best location! Right next to the castle and the cathedral! Restaurant with the best view in Meissen. Bridal suite has climate!
Nils Ravenhorst . 2024-07-13
WEITERE KOMMENTARE IN Google
Eat good. Nice view from terrace. 🙋♂️🇵🇱😁
Kajetan Lupa . 2024-07-09
WEITERE KOMMENTARE IN Google
Really great hotel, which I can recommend 100%. The food was excellent, the gym is tiny, but it doesn't matter. What you need to know is that you have to park your car downstairs in the parking garage. You can only pay there with small change or via the app. Then take the elevator up to the hotel for 1 euro. Cars are probably not allowed to be parked in front of the hotel, only for loading and unloading.
Janine Wojtek . 2024-07-07
WEITERE KOMMENTARE IN Google
As a couple we stayed from June 4th to 8th. Spent a few generally pleasant days at the Hotel Burgkeller. Room number 54 was spacious and had a nice view. However, the furnishings are visibly old and the bathroom lacks storage space. The entire staff was friendly and the dinner - small menu - was good. However, we have never experienced such a carelessly and minimalistically arranged breakfast buffet. 2! Types of cheese and the cold cuts platter weren't much more extensive. There is still room for improvement.
Ingrid Leo . 2024-06-09
WEITERE KOMMENTARE IN Google
A relaxed, soothing and picturesque place for our weekend with friends. High standards, elegant rooms, everything clean and well maintained, super friendly upon greeting. The breakfast selection and friendliness of the service could be adjusted to the rest. Thank you very much!
Martin Franz . 2024-06-09
WEITERE KOMMENTARE IN Google
I can only recommend the hotel. No wish is left unfulfilled here. Unfortunately, you have to pay to park in a parking garage. With the elevator going down the mountain, it's not rocket science either.
Brunhilde Büse . 2024-05-25
WEITERE KOMMENTARE IN Google
A girlfriends trip in a relaxed atmosphere, beautiful surroundings and very courteous staff. Worth mentioning is the world-class waiter Mr. Sauer. A man who does his job with passion. Unfortunately, the actually tasty food is provided with “additions” that don’t have to be there. We'd love to come back!
Silke Jans . 2024-05-11
WEITERE KOMMENTARE IN Google
We had a really nice wedding reception here. Thank you for the great hospitality and big compliments to the kitchen.
Dirk Skorna . 2024-05-06
WEITERE KOMMENTARE IN Google
Great location and beautiful hotel for special moments or an unforgettable trip to Meißen! 2 nights with good breakfast, the best view and nice staff; Requests or questions were answered quickly and well! A massage is recommended and, when the weather is nice, you can also sit in the outdoor area and enjoy a glass of wine or something similar; We recommend! Even the parking issue is well resolved...if there isn't an event upstairs, it runs smoothly. Interesting design in the hotel. ,
Astrid Thalwitzer (Asthali) . 2024-05-05
WEITERE KOMMENTARE IN Google
Great location, high above Meissen, right next to the cathedral and Albrechtsburg. breakfast with a view! very nice staff, nice rooms.
andreas richert . 2024-05-04
WEITERE KOMMENTARE IN Google
A beautiful beer garden with a wonderful view over Meißen. A friendly waiter, a great menu, slightly high prices, but justified for the quality/performance and the ambience. The food and drinks were all very tasty. Gladly again👌🏼👍🏼😊
Josephine K. . 2024-05-01
WEITERE KOMMENTARE IN Google
Spent one night here and were more than satisfied. Super nice and well-equipped room with a view of the cathedral square, high-quality breakfast buffet with a beautiful view from the terrace, incredibly friendly staff...we'll be back!
S K . 2024-05-01
WEITERE KOMMENTARE IN Google
We were guests at the Romantik Hotel Burgkeller Meissen for a weekend and were thrilled. The staff were without exception friendly and accommodating, the hotel and rooms are tastefully designed, you always discover something new. The breakfast was varied and the view over Meissen is simply magnificent. We used the parking garage (5€/day) as recommended and the elevator takes you directly to the hotel entrance in just a few moments. We would like to thank you very much…
Nine Z . 2024-05-01
WEITERE KOMMENTARE IN Google
As a participant in further training, I was able to stay overnight in a comfortable room at the Romantik Hotel Burgkeller. The location is simply fantastic and offers a wonderful atmosphere to relax and feel good. The staff is extremely friendly and accommodating, which made the stay even more pleasant. The breakfast was varied and left nothing to be desired. The seminar room in which our further training took place is bright and flooded with light, which creates an inspiring working atmosphere. The chairs are comfortable and the attentive drinks and snack service during breaks always kept us fresh and energized. I would particularly like to highlight the hotel's beautiful beer garden, which invites you to linger and enjoy. All in all, an all-round successful stay that I can only warmly recommend to everyone. I'm already looking forward to my next visit
Bianca Balgar . 2024-04-17
WEITERE KOMMENTARE IN Google
Fantastic view over the roofs of Meißen. Perfect service and a generous breakfast offering.
Schnecke . 2024-04-14
WEITERE KOMMENTARE IN Google
Very cheap, elegant and friendly, located in the center of Meißen, not far from the Elbe. You can visit everywhere
Qui Hermann . 2024-04-09
WEITERE KOMMENTARE IN Google
Dear hosts, it was simply a perfect weekend, the food and service are impressive. Everyone is always very attentive and super friendly. We were really surprised, you don't have that often these days. The location is also beautiful - above the rooftops of Meißen We'll definitely be back
Marlies Seliger . 2024-04-08
WEITERE KOMMENTARE IN Google
We were in this house for the second time and felt very comfortable. The location is perfect for making great trips to Dresden and the surrounding area from Meißen. Our 4 course menus were excellent every evening. Big compliments to the kitchen. Unfortunately, the sauna would be closed at 8 p.m., so you had to rush after dinner to be able to enjoy this beautiful ambience for at least another hour in the evening. Otherwise we felt very comfortable and would be happy to come back at any time.
Kirstin Drubig . 2024-04-02
WEITERE KOMMENTARE IN Google
We were there for one night and were really looking forward to it. Next to the cathedral, that was a nice location for us. It wasn't disturbing, but very beautiful. The view from the restaurant is really great. The breakfast times were also good for late risers. The service was also good. We were greeted with a glass of champagne, or optionally juice or water. For us it was a glass of champagne to toast. It was great. I also took a little souvenir with me. We definitely want to go there again. And then we look at much more than just the porcelain museum. I can only recommend the hotel, we had the comfort room with a shower and a bathtub. We didn't go into the whirlpool as it was too cold for that. The beds were very comfortable, not too hard and not too soft, the mattresses felt new. The staff was always friendly and happy to help, we felt like we were in good hands. The dinner was also good, a bit expensive, but we treated ourselves to it. My future husband and I will definitely come back and maybe even on our honeymoon this year. One thing was even unplanned. I liked the pillows so much that I called and asked what they were called and which company they came from. The next day I got a call with the information. Like I said, very helpful and accommodating. As a guest you feel very taken care of. I really can't say anything negative and I think that's a very good thing. See you next time. 👋🏻
Elisa D. . 2024-03-28
WEITERE KOMMENTARE IN Google
This super nice hotel is located in the middle of Meißen in the historic city center. It's a 3-minute walk to the first sights. The rooms in the 2nd house are modern and contemporary. In the first house the rooms are a bit older, for example there is no air conditioning or a modern bathroom. But with great attention to detail. The staff is always friendly and helpful. You get valuable information about events in Meißen and the surrounding area. I can only recommend it to everyone!
Nadine Berlin . 2024-03-24
WEITERE KOMMENTARE IN Google
Wir haben den Burgkeller besucht, um hier zu Mittag zu essen. Ein sehr schönes Ambiente, ein tolles historisches Gebäude und sehr leckere Speisen auf der Speisekarte. Wir haben ausgezeichnet gegessen, uns hervorragend erholt und den Ausblick auf die Altstadt von Meißen genossen. Die Mitarbeiter waren sehr höflich und aufmerksam, wir können das Restaurant nur weiterempfehlen.
Ulf Guenther . 2024-02-06
WEITERE KOMMENTARE IN Google
Sehr gutes Hotel,toller Service, Zimmer top Zustand,unsere Erwartungen erfüllt,kleine Anmerkung- 25 Euro für den Hund nicht nachvollziehbar -haben wir in den ganzen Jahren noch nie erlebt,dann hätte man doch wenigstens Napf hinstellen können oder auch ein Pfötchentuch .Zum Glück haben wir so etwas immer dabei.Sonst aber alles ok.
M . 2024-02-05
WEITERE KOMMENTARE IN Google
Was hat mir gefallen? Die Umgebung um das Hotel, wenn man davon absieht, dass man auf dem historischen Vorplatz mit einer Art von Techno Light Musik beschallt wird, dass man sich fühlt wie auf der Loveparade. Auf Rückfrage nach der Musik, wurde mitgeteilt, der Koch hat sich die ausgesucht und aufgelegt. Was hat mir weniger gut gefallen? Schimmelsporen und Hausstaubmilben - ich musste nach 5 Minuten das Zimmer verlassen und Asthmaspray nehmen. Als Lösung wurde eine deutlich aufpreispflichtiges "Allergiezimmer" angeboten, was dem Problem leider nicht abhilft, wenn man schon in der Notlage ist, dass man Medikamente braucht, um überhaupt dort sein zu können. Das Haus selbst ist ziemlich heruntergekommen und wenn man auf Aktbilder mit farbigen Damen steht und sich an solcher Kunst mit Techno Beschallung erfreut, ist man dort gut aufgehoben. Das Personal ist wie das Haus, mehr muss man dazu nicht mehr sagen. Wenn man eine berechtigte Kritik anbringt, wird man als Querulant und super aggressiv abgestempelt. Auf die Aufforderung, dass man die Reklamation auf der Rechnung vermerken sollte, da wir reklamieren werden bei Check24, weigerte man sich standhaft dies zu tun. Die wussten schon warum :-), denn wenn wir keine Reklamation nachweisen können, gibts auch kein Geld zurück. So ist das. Also haben Sie das Geld behalten, und zwar vollständig - wir werden zum Anwalt gehen müssen, wenn wir eine Erstattung wollen, wir sind abgereist ohne Übernachtung nach 15 Minuten, da ich gesundheitliche Probleme bekommen habe. Fazit: Geld behalten, Kunde als Querulant abgestempelt. Check24, das Buchungsportal stellt sich auf den Standpunkt, nichts sehen, nichts hören, nichts wissen. Vertragspartner wäre das Hotel, obwohl wir über #Check24 gebucht haben. Somit wissen wir, wir buchen weder über Check24 noch können wir dieses Etablissement empfehlen.
Heike Th. . 2024-02-04
WEITERE KOMMENTARE IN Google
Hatte meiner Frau zum Geburtstag ein Romantikwochenende im Burgkeller geschenkt. Es war dort einfach traumhaft. Tolles Zimmer, toller Blick über Meißen mit Sonnenaufgang, super Frühstück, Spa Bereich ganz alleine genutzt , 3 verschiedene Saunen, alles sehr sauber, nette Empfangsdame ,abends 4 Gänge Menü . Wir waren begeistert
Holger Koge . 2024-02-01
WEITERE KOMMENTARE IN Google
Wir waren im Restaurant zum Essen und es war vorzüglich! Sehr freundliches Personal und ein wunderbarer Blick über die Stadt. Wir kommen gern wieder.
Heike R. . 2024-01-21
WEITERE KOMMENTARE IN Google
Wir sind super zufrieden mit allem 1 Kritik hätten wir , ein paar Mitarbeiter lächeln kaum würde gut ankommen … ansonsten sind wir mit allem sehr zufrieden . Wir kommen wieder
Elis.72 Ab_ . 2024-01-21
WEITERE KOMMENTARE IN Google
Der Wahnsinn. Sehr gutes Haus und nettes Personal. Mittlerweile ist dieses Haus mein Stammhotel geworden. Die Küche hervorragend, das Personal überragend und das Gesamtpaket über alles erhaben. Danke für die schöne Zeit mit Euch.
Torsten Krause . 2024-01-20
WEITERE KOMMENTARE IN Google
Heute war ich zum Unternehmerfrühstück eingeladen. Der Inhaber ist sehr authentisch und hat uns eindrucksvoll seinen Weg, gemeinsam mit seinen Angestellten, hin zum erfolgreichen Unternehmen, präsentiert! Auch das Frühstück war auf hohem Niveau! Weiter so 👍🏻
Rene Ritz . 2024-01-19
WEITERE KOMMENTARE IN Google
Exklusives und historisches Ambiente,das Essen war exzellent. Dazu wunderbares Personal,durchweg zuvorkommend und freundlich. Wir bedanken uns für die schöne Feier und die Gastlichkeit,die immer zu sehen und zu spüren war.
Silke Mieth . 2024-01-09
WEITERE KOMMENTARE IN Google
Sehr schönes kleines und gemütliches Hotel in perfekter Lage mit Blick über die Altstadt.
Jörg Karnowsky . 2024-01-07
WEITERE KOMMENTARE IN Google
Service war schlecht gelaunt über die Feiertage und ließ dies an den Gästen aus. Keine Weihnachtliche Atmosphäre außer der Deko und die Menues wurden nicht serviert , sie wurden schnellstmöglich platziert um den Feierabend mit der Familie zu suchen. Die Gäste waren egal, Hauptsache sie machen dem Personal keine Arbeit...das wurde schon bei der Begrüßung durch eine Fachkraft übermittelt...denn sie werden verstehen, an Weihnachten wollen alle nach Hause. Nur dann sollte man die Tür auch verschlossen lassen über solche Tage. Obwohl das Gebäude und die Einrichtung der Hammer waren, waren wir mitSicherheit das letzte Mal zu Besuch, da locken auch keine Arrangements mehr!
Thiemo Holzwarth . 2023-12-31
WEITERE KOMMENTARE IN Google
Vielen Dank für einen rundum perfekten Kurzaufenthalt! Küche, Service, Zimmer waren frei jeden Makels. Die Lage ist perfekt und Meißen jederzeit einen Besuch wert. Tolles Team, macht weiter so!
Maik Michaelis . 2023-12-30
WEITERE KOMMENTARE IN Google
Ich würde gern etwas Nettes schreiben, aber ehrlich gesagt war der Aufenthalt hier eine herbe Enttäuschung! Muffiges Ambiente. Altbackenes Interieur. Personal etwas zu angetan vom 4-Sterne-Status der Unterkunft. Wir hatten zu dritt 1 DZ+1EZ gebucht (#14 + 21 - leider auf 2 verschiedenen Etagen - als Familie irgendwie unschön) und wollten aus Zi 21 am liebsten rückwärts wieder raus...gut, dass wir hauptsächlich außerhalb des Hotels zu tun hatten - Wohlfühlstimmung kam leider zu keinem Zeitpunkt auf. Das Frühstück war allerdings sehr lecker. Nur wurde vom Hotelteam zunächst sehr unfreundlich eine Phantasie-"Sitzplatzregelung" kommuniziert - nur 1/3 der Tische war überhaupt von Gästen besetzt und das Eindecken (~3 Tassen, 3 Löffel und Messer) des von uns favorisierten Tisches (hintere Ecke, damit unser Hund niemandem im Weg liegt) wurde erst einmal ohne Not abgelehnt... Alles sehr schade, wenn man die vorweihnachtlichen Preise bedenkt, und sich beim Vergleichen von Zi-Foto und - Realität irgendwie verschaukelt fühlt... Wir kommen auf keinen Fall wieder und können das Hotel leider nicht weiter empfehlen. Trotzdem alles Gute. PS: die Lage ist im Übrigen top - in nur 5 min die Treppe runter ist man sofort down town Meißen. Allerdings ist parken vor Ort (am Hotel) nur zum Aus- und Einpacken erlaubt...
Ein Google Nutzer . 2023-12-28
WEITERE KOMMENTARE IN Google
Beim Einchecken wurden wir sehr herzlich mit einem Glas Sekt und zwei Pralinen begrüßt. Wir hatten die Hochzeitssuite gebucht und waren damit sehr zufrieden. Das Zimmer war sehr sauber und ist neuwertig eingerichtet. Während unseres Aufenthaltes hatten wir eine Spa-Anwendung gebucht und wurden auch hier hervorragend von Frau Vogel beraten und betreut. Ein herzliches Dankeschön noch einmal dafür. Des Weiteren ein ganz lieben Dank auch an das Küchenteam, die auf meine vegane Ernährung beim Weihnachtsmenü sowie beim Frühstück eingegangen sind. Da haben viele Hotels noch Nachholbedarf. Eine kleine Anmerkung: Beim sehr jungen Servicepersonal in der Gastronomie fehlte uns oft Empathie und Aufmerksamkeit. Diese haben wir von der netten Kellnerin im Panoramarestaurant erhalten. Für diesen tollen Service bedanken wir uns auch noch einmal recht herzlich. Alles in allem war es ein sehr schöner Aufenthalt und wir haben uns sehr wohl gefühlt. Es ist eine absolute Empfehlung und wir kommen sehr gerne wieder.
Dana Rex . 2023-12-26
WEITERE KOMMENTARE IN Google
Sehr schönes Zimmer, mit toller Aussicht über die Altstadt zu einem fairen Preis. Netter aufmerksamer Service und weil kurz vor Weihnachten, gab es sogar "den echten" Stollen beim Frühstück und ein Tütchen Plätzchen für den Heimweg.
Matthias L. . 2023-12-25
WEITERE KOMMENTARE IN Google
Am besten war der Frühstücksraum und das Frühstück. Wirklich alles dabei und der Ausblick bei dicken Schneeflocken war toll. Personal war freundlich, Zimmer und Bad waren top.
Robert Peche . 2023-12-23
WEITERE KOMMENTARE IN Google
Die Lage des Romantik Hotel Burgkeller ist wirklich toll. Die Hotelzimmer waren einfach eingerichtet und hatten wenig Komfort. Der Frühstücksraum hat einen phantastischen Blick. Der Service war in Ordnung.
Ein Googlenutzer . 2023-12-17
WEITERE KOMMENTARE IN Google
Besuch anlässlich einer Geburtstagsfeier. Sehr leckeres Essen in schönem Ambiente. Sehr nettes und aufmerksames Personal.
Gert Hettmann . 2023-12-13
WEITERE KOMMENTARE IN Google
Wir haben das Angebot "Adventswochenende" genutzt und waren sehr zufrieden. Die Lage des Hotels ist perfekt, das Deluxe-Zimmer im Kersting-Haus wie auch der Spa-Bereich waren deluxe. Besonders die Mitarbeiterin im Spa war derart höflich und kompetent, dass es wirklich eine Erholung war. Das Frühstück war ausgewogen und die 4-Gänge-Menüs am Abend unschlagbar. Alles in allem - sehr zu empfehlen.
Romy B. . 2023-12-12
WEITERE KOMMENTARE IN Google
Die Lage des Hotels oben am Dom ist klasse, die große Terrasse mit Blick über Meissen sehr schön, der Frühstücksraum mit gleicher Aussicht auch nett. Das Zimmer im Kerstinhof nebenan (miteinander verbunden) sehr geschmackvoll eingerichtet (mit Meissen-Mobiliar) und auch recht groß, Blick auf den Dom, trotzdem relativ ruhig abends, Bad mit Fenster, alles einwandfrei, schön. Zum Parkplatz unterhalb des Bergs gibt es einen Aufzug, etwas umständlich, aber besser als hochfahren, denn der Weg berg hoch mit VW Bus ist etwas abenteuerlich. Das Abendessen auf der Terrasse war gut, beim Frühstück ist noch Luft nach oben (Eier fast kalt, Teewasser ganz kalt, Krümel vom Vorgänger noch sichtbar), am Buffett war alles da, was es braucht für ein gutes Frühstück, aber in dem kleinen Raum kommt leicht Gedränge auf. Die Mitarbeiter waren freundlich, Zimmertausch in die obere Etage wurde möglich gemacht.
141margreth . 2023-10-17
WEITERE KOMMENTARE IN TripAdvisor
Auf der Terrasse hatten wir einen wunderschönen Ausblick, aber leider am Tisch fehlte das Licht, da die Lampe einfach aus war. Es hat niemand interessiert, wir haben selber im Dunkel das Kabel und die Steckdose gesucht und gefunden. Zum Glück besitzen alle heutzutage Handy. Die Lage des Restaurants über den Dächern von Meißen ist einzigartig. Was das Essen betrifft, habe ich noch nie Rindertatar zurückgegeben, außer gestern, denn es bestand leider zu 60% aus Sehnen statt zu 100% aus Fleisch. Die Pommes waren jedoch ausgezeichnet. Die Bedienung erfüllte ihre Aufgaben, hatte aber leider nicht die Gäste im Blick. Schade, denn im November letzten Jahres waren wir mit der Chaine hier und haben eine völlig andere Küche und anderen Service erlebt.
Oksana K . 2023-09-06
WEITERE KOMMENTARE IN TripAdvisor
sehr schöne Terrasse, und schönes Restaurant. leider total verwirrend geführt. Zwei Homepage, mit verschiedene Preise, Grosse Tafel mit andere Preise als in Restaurant....... Also nur abzocke. Schade. Zu vermeiden oder Stundenlang suchen welche Preis ist am besten.....
eric R . 2023-07-25
WEITERE KOMMENTARE IN TripAdvisor
Ein wundervolles Hotel, ein zuvorkommendes Serviceteam und von Beginn, also vom herzlichen Empfang an, ein schöner Aufenthalt in einem gepflegten, sauberen, innovativen und besonderen Ambiente (in der Residenz Kersting). Das Frühstück übertraf unsere Erwartungen und die Küche lädt zum Probieren und Essen ein. Wir kommen bestimmt bald wieder. Vielen Dank an das gesamte Team.
Michael M . 2023-06-21
WEITERE KOMMENTARE IN TripAdvisor
Toller Blick über Meißen aber gastronomisch eher ein Ausfall,da Essen (Schweinshaxen) nur zum 2. oder 3. Mal im Konvektomat aufgewärmt und dadurch trocken ohne Ende,schade. Bier schmeckt aber 5.90 wie vielleicht auf der Zugspitze.
Feriendorf H . 2023-06-11
WEITERE KOMMENTARE IN TripAdvisor
Die Feier hat uns gut gefallen. Unser Kellner war flink und höflich. Das Menü war ausgezeichnet. Was gar nicht in Ordnung war, war der Mitternachtssnack. Vor der Küche stand eine ewig lange Schlange. Wir sind nicht zum Essen gekommen, da unser Taxi 1.30 Uhr fuhr. Das müsste anders organisiert werden
61siglindek . 2023-01-11
WEITERE KOMMENTARE IN TripAdvisor
Silvester feiern im 4*Ambiente nach der langen Pause – was kann da schon schief gehen. Eigentlich wollte ich farbenfroh und hell gekleidet den Jahreswechsel begehen, was mich zu gedeckter Farben greifen ließ,…? Dem Oberkellner fiel noch vor dem offiziellen Start des Abend ein Glas Rotwein vom Tablett und es hat mich leider erwischt. Außer eine Entschuldigung und auf meine Nachfrage, was jetzt wird, kam „ wir übernehmen selbstverständlich die Reinigung“. Mir wurde weder ein Tuch für die akute Reinigung angeboten, noch wurde ich anders unterstützt, um den Abend zu retten. Ich hatte nur Glück, dass in dem Muster meiner Bluse der Rotwein nicht besonders aufgefallen ist. Selbst das Gläschen Sekt gegen den ersten Schrecken, habe ich nicht angeboten bekommen. Erst auf Nachfrage beim Geschäftsführer, wurde es serviert. Mir ist bewusst, dass immer mal wieder Missgeschicke passieren können. Die Frage ist aber, wie gehen ich mit diesen um und wie kümmere ich mich um den Gast, den es betroffen hat. Man hat ja selten Ersatzgarderobe mit oder kann mal schnell sich umziehen fahren. In diesem Sinne – auf eine kundenfreundliches neues Jahr. Es kann nur besser werden.
Tom14081509 . 2023-01-01
WEITERE KOMMENTARE IN TripAdvisor
Wir haben die Gelegenheit genutzt um uns zwischen Albrechtsburg und Dom zu stärken. Vom Kindergericht, über den Burger, das Curry und den Rinderbraten waren wir von dem Essen sehr angetan. Es hat alles sehr gut geschmeckt. Der Service war flink und freundlich. Die Preise sind absolut okay. Ein toller Blick über die Stadt rundete den Besuch ab.
matthiasa863 . 2022-02-27
WEITERE KOMMENTARE IN TripAdvisor
Wir lieben den Ausblick über die Dächer der Stadt. Dazu gibt es immer sehr leckeres Essen. Sehr zu empfehlen ist auch das Schokoladen und Tortenbuffet, das nur zu bestimmten Terminen stattfindet und man sollte sich vorher Tickets besorgen.
dianaf559 . 2020-11-01
WEITERE KOMMENTARE IN TripAdvisor
Wir hatten Burger vegetarisch, Burger Standard und Haxe, dazu dunkles Bier .... alles wirklich sehr lecker und sehr gut. Der Service freundlich, schnell und kompetent. Wir saßen auf der Terasse und hatten einen fantastischen Blick über Meißen.
Brad W . 2020-09-30
WEITERE KOMMENTARE IN TripAdvisor
Nach dem doch zeitaufwendigen Besuch im Schloß hatten wir uns für den Burgkeller, aber nicht auf der Außenterrasse, entschieden. Innen war alles auf Corona-Regeln bezüglich der Sitzordnung eingestellt und auch die Kellnerin machte keine Ausnahme. Die Bestellung wurde aufgenommen, Getränke kamen sofort und die Wartezeit auf das Essen betrug keine halbe Stunde und es schmeckte gut. Es stimmt, dass die Preise hier nicht wie bei MacDonald sind, dafür habe ich aber auch größere Portionen, an denen ein guter Esser schon gut zu knabbern hat.
Ulrich H . 2020-09-25
WEITERE KOMMENTARE IN TripAdvisor
Wir waren am 23.09.2020 zu Besuch in Meißen und haben uns die Albrechtsburg angeschaut. Abends sind wir dann hier im Burgkeller eingekehrt. Na ca. 20 Min. haben wir das Lokal wieder verlassen da wir bis dahin nur die Karte bekommen haben. Das Lokal war leer. (Sehr viele Sitzplätze frei).
jsJ8063JD . 2020-09-23
WEITERE KOMMENTARE IN TripAdvisor
Nahe dem Dom liegt der Burgkeller. Man kann drinnen und draußen sitzen. Man hat einen tollen Blick über Meißen. Die Speisekarte bietet ein ausreichendes Spektrum an Speisen. Das Essen ist gut. Der Service auch. Leider sind die Preise tendenziell hoch. Die Preise liegen in einem Niveau, bei dem es in anderen Restaurants z.B. einen Gruß aus der Küche, oder zumindest Brot mit Aufstrich vorneweg gibt. Zweiteres steht hier auf der Karte und hat einen Preis.
Jürgen H . 2020-08-26
WEITERE KOMMENTARE IN TripAdvisor
Familienausflug zu viert nach Meissen. Kurz vor 13 Uhr, sonnig, wunderbarer Blick von der Terrasse über die Stadt. Dummerweise hatten wir alle Hunger! Es liefen relativ viele Bedienungen rum, die aber - bis auf einen einzigen Kellner - die Sache nicht im Griff hatten. Leider saßen wir nicht in seinem Bereich. Unsere Bedienung selber war sehr freundlich, wie Ihre Kolleg/innen aber unorganisiert und langsam. Und die Anzahl der Gäste war überschaubar! Bis wir die Karte hatten vergingen fast 10 min. Bis wir bestellen konnten 20 min. Die Getränke kamen nach 30 und das Essen nach 45 min. Der Sauerbraten (2 5mm dicke Scheiben Fleisch und 2 kleine Klöße) war wie Schuhsohle und zu wenig - und das für fast 20€. Die kleine Portion davon war wirklich klein (1Scheibe,1Kloß) nur 16€! Die Burger/Pommes für die Jungs schienen ok zu sein, aber von der anderen Tischseite betrachtet geht da definitiv mehr. Am Ende haben wir für zu kleine Portionen nicht schmackhaften Essens und die lange Wartezeit fast 85€ bezahlen dürfen. In Summe vollends enttäuschend. Die Lage hätte so viel mehr Potential!
SteffelR27 . 2020-08-18
WEITERE KOMMENTARE IN TripAdvisor
Tolle Aussicht, tolle Location. Leider war der Service unfreundlich und inkompetent. Falsches Essen gebracht, Essen verwechselt, kein entgegenkommen durch die Unannehmlichkeiten. Das Essen ist sehr teuer und die Qualität hält nicht mit dem Preis mit. Es ist daher völlig überteuert. Insgesamt also enttäuschend.
holgerk292 . 2020-08-06
WEITERE KOMMENTARE IN TripAdvisor
Siamo stati a pranzo nel dehor dell’hotel. Servizio un po’ approssimativo, vino al calice non buono. Ok la birra, ma...
896gordong . 2020-08-02
WEITERE KOMMENTARE IN TripAdvisor
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Once and never again! My husband and I were at the Elbtalschmiede on Sunday, September 22nd, 2024 and were very disappointed! The staff barely understood us, seemed completely overloaded, the food was totally overpriced for the taste, the hamburger was burnt, the fries were bland and dry, the potatoes were black and we waited for over an hour... we'll accept the wait if it tastes good and is fresh is prepared... but far from it! Nobody sees us there anymore - what a shame! Ambience good - but that's it!
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We, 7 people, had a reservation for Saturday and were faced with a locked door. Since we don't come from Meißen, we didn't know that the restaurant was closed. We would have expected a rejection from the staff, especially since we reserved by email. Disappointing. The Ratskeller in Meißen surprised us even more positively. We had a great evening here. Clear recommendation!!!
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The accommodation is very clean and tidy, the location is really nice, right on the Elbe. Unfortunately, we were there exactly at the time of the impending flood, so it was a bit scary. There are two reasons for the deduction. We asked several times whether it would be possible to arrive an hour earlier. We didn't get an answer. When the outside temperature was 12 degrees and it was constantly raining, we asked whether it would be possible to turn on the heating or whether we could have a fan heater. So that we can get our things dry and get some heat in the bathroom for showering. Unfortunately, the service here wasn't exactly solution-oriented, to put it diplomatically. Actually a great inn, the hospitality is lacking.
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Beautiful and cozy restaurant with very nice and attentive service. Central location not far from the Elbe and the cathedral. Can highly recommend, good menu, tasty food