Burger King Schnaittach in Schnaittach

The cloth that was used to wipe the tables was probably three months old and so every table smelled like manure And no toilets, you had to pay €1 to use a toilet, outrageous

Wait 30 minutes for the order. The display of which orders are ready does not work. The staff creates 1 menu in 4 minutes. This kills any travel schedule. Terribly poorly run store!

The food was fresh but due to the fact that the kitchen was totally understocked, it took 35 minutes. It's no longer fast food. Using the toilet costs €1 and you don't even get a voucher and then the paper towels aren't even refilled, which is what you should expect for the price.

Food was okay, but not particularly praiseworthy either. The fries were hot, but didn't taste like anything. When Fanta was tapped, only water came out of the machine. The staff made an extremely unmotivated impression, there are no free toilets, which is a disgrace for a restaurant. Unless you're dying of hunger, you should avoid this Burger King

Unfortunately there is a bad atmosphere among the employees and no free toilet.

By far the worst fast food restaurant I have ever experienced. The garbage was already piling up outside, and this continued inside. Everything dirty. The drinks machine to get drinks wasn't cleaned, some of our cola had pieces in it! Toilet 1€ and super dirty! The staff was large in number, but no one could think of cleaning or tidying up.

Got all the atmosphere a gas station burger king could hope for. Service was fine, it's all self order nowadays. Food was fine, standard fast food quality. Was an adequate meal on the road. It is true there are no customer toilets only the gas station toilet that costs a bit of money.

If you want something warm, you should order a cola. To cool off, fries are the right choice. The toilet sergeant cheerfully collects the money, but doesn't clean them. It doesn't have to, because the squat toilets are all covered. I always felt safe in the restaurant because there was a security guard wearing an Armani bomber jacket behind the counter. Unfortunately, he could only work with one hand. The other was safely stored in the engine room. As mentioned in the other reviews, the garbage trucks are always well filled. The maintenance contract for the drinks machine probably expired several years ago or the service employee is in vocational school. You don't know. Unfortunately, due to the sticky floor, I had to lose my shoes. We definitely want to take a look at wasp breeding and the wetland habitat in the summer. We are happy

The waitresses were very unfriendly.

Overall, we always enjoyed taking a break at the Schnaittachtal truck stop. However, everything has slowed down a lot. And then there is only the toilet at the Aral gas station and the voucher is no longer redeemable and now even costs 1 euro. A year later it got even worse and unfortunately we couldn't find another truck stop. Otherwise we would really stay away. The cleanliness and friendliness of the entire facility leave a lot to be desired

The order was incomplete and was only issued completely after request. There are also other points of criticism that led to a 1-star rating. The restaurant does not have its own toilet; Instead, the sanitary facilities of the neighboring gas station are used. Access is via a machine, but the coin slot is taped off. A cleaning worker present refused a little boy access to the toilet and reacted unfriendlyly. The boy returned to his parents crying and ended up having to pay one euro to use the toilet. It was not possible to speak to the cleaner.

Unfortunately, you can only agree with the bad reviews. Under all cannon. Then you line up in the drive. 4 cars in front of me. After ordering, which in itself took a long time, if you think about it, it should be quick. But no problem, there is a little waiting time. After almost 20 minutes, I don't want to pinpoint the minute, I got out of the car and walked past the other 3 cars to the serving window. After no one was there and no one responded, I saw an employee smoking and chilling next to the serving window. When I asked why this wasn't going any further, he said it was busy and they didn't have any burgers that were ready!! I couldn't believe it... I'm not going to smoke and I'd rather help out? What kind of load is that? I'm glad I was able to reverse out of the drive, I was so upset. Never again. You should think about it with such bad reviews from the management of the branch to replace and exchange employees.

The drinks machine finally works again, before there was only stale, warm dishwashing water Unpleasant smells caused by drunk guests and unkempt items Staff Some of the staff are unhelpful and ignorant

The food was lukewarm even though there was nothing going on, the staff stood behind the counter looking bored, the floor and tables were all dirty. Haven't been there for a long time but it will be the last time. Branch manager should do something urgently.

They simply charge €1 for the toilet. Also for the customers. Dishonorable

Changing table only in the women's toilet and not free of charge

We waited 45 minutes for our food

No TOILETTE! They charge you (1€) like medieval times... Food was as you would expect it. Only positive is the 300KW Charger for EV

Food is OK. There is no way to wash your hands. You can go to the toilet next door for €1. I personally don't think it's adequate for a basic need.

A bestseller terminal openly long waiting time and rude staff

We were there on December 26th. We ordered food to take home. When we got home we noticed that a part was missing, there wasn't exactly "a lot going on" at the moment we were there. Impossible, it happens every time and now that's enough. You can also throw your money out the window.

A few days ago, despite the opening, I waited 10 minutes at the intercom at the drive, no response from the staff. I then drove on to the golden M after Lauf. Cars behind me also backed out of the drive. Not recommended

I haven't eaten such a bad cold and tasteless Double Whopper in a long time. Second disappointment was that toilets in this Citizen King are not free, but for €1. In the next 10-20 years I as a citizen will definitely not come to this King.

Absolutely the worst and underground Burger King I know (and I was traveling a lot). Food cold and wrong (veggie instead of real beef), missing sauces. And it is now too expensive for that. But the biggest shame are the drinks. These have been warm and uncooled for months and there are no ice cubes. Very pleasant, especially in summer. When I read the reviews here, they actually lie, along the lines of “it's been out since this morning”. That's a lie because it's been like this for months. I think massive savings are being made here and the customer is being taken for a fool. Absolutely not possible. @BurgerKingDeutschland: if you're reading this, put an end to it, this branch is massively damaging your reputation.

Absolutely not recommended. The food was okay so far. But that was all. Totally unmotivated staff. You have to pour your own drinks, okay, but you don't even get a holder for five drinks, even though it was seen that I was standing there alone to pick them up. Too bad. Thinking is probably not part of the job description. Don't talk to people either. There is no toilet. You have to pay extra even though it is a restaurant. Unbelievable! Zero service and friendliness. Here the operator should think about the circumstances and train the staff.

I first spent 20€ on a meal and then paid another 1€ for the toilet, which is very cheeky!...

There is no toilet in the restaurant.

The worst Burger King I've ever eaten at. Burger cold, fries cold, got new fries after complaining. These are a little warmer, but without salt. Last but not least, the cola wasn't cold. More mistakes go. I described this to the boss, but no reaction at all. Maybe she doesn't have me under her bobble hat

Food cold as always! Wrong order was packed! Sad

45 minutes and still nothing..,🤬

No recommendation. Stood in the drive for half an hour. No German speaking staff who don't understand what you want. Prices impossible. Not recommended

Everything was ok. Food: Burger King

25 min on cheese and still waiting

Went there for dinner today. Didn't deserve a star, long black hair was wrapped up in the tortillia by the employees, totally disgusting🤢🤮. Hygiene leaves a lot to be desired there. Nobody wears a hat in the kitchen when preparing food. We wanted to make a new one but we lost it.🤮🤮🤮

Was at Burger King Schnaittach again yesterday. There were only a handful of guests there, so I don't understand why they can't clean up the trash. The fries were also ice cold.

Restaurant was good, the downside is the lack of toilets...we gave feedback that it's just not nice with children if you eat and don't have free toilets available. My husband then went out with our daughter and our concerns were loudly gossiped about. This behavior from employees is definitely not acceptable. We will definitely never see this restaurant again.

Waited at the drive window for 10 minutes without anything happening. No excuse, a real service desert!!!! Then waited another 10 minutes for the order. FAST food? Absolutely not. I really hope that the fries aren't as soggy as last time...

Uncomfortable, not particularly clean and the highlight are the toilets! Probably unique in Germany! 1€!! Without the possibility of offsetting. Never stop here again 🛑!

Now it feels like I only pass the drive-in twice a year, but every time something is missing... be it sauces, fries or burgers, when you live 15 km away and you realize that there is no food for a third person, Isn't that so cool and you don't drive back those 15 km at that moment. And yes, you can say that you checked your food order to make sure everything was there, but hey, it's not my job to do that at all.. .

Tables dirty. Food cold and half of it wrong. You won't see us in there anymore!

To cope with the lunch rush, the branch appears to be understaffed or not enough motivated employees, because it takes time to get to the counter while employees in the preparation area don't have topic-related conversations. This should be worked on in a targeted manner in the interests of the customers and the company's image.

Very, very bad Burger King. Toilet for guests 1 euro and that in a restaurant. The cola you pour yourself was warmer than the food!! Paid just under 25 euros for garbage.

Unfortunately, we were there at a time when the trash cans were overflowing. The food was good and you could have whatever drinks you wanted.

Collect €1 for the dirty toilet in a restaurant! Incredible!

My chicken in the burger wasn't cooked through, the waitresses seemed unmotivated and bored, it was dirty, you have to pay an extra euro for toilets. One of the employees cheerfully reached into the french fryer with his bare hands and ate a few fries and otherwise walked back and forth in a bored manner.

Things are just getting worse with the fast food chain.

Everything was fine, clean and freshly prepared. The only negative thing I have to say here is that they don't offer their own free toilets here. You can only use the toilet next door at the gas station for money. There is also no coupon that you can redeem as is sometimes possible elsewhere.

Using the restrooms costs 1€ even for customers. The toilets were the reason we stopped and after here. No go.

The shop is really slow. I won't stop there again. Almost 20 minutes for 2 burgers is very long. There are 3-4 people standing at the counter waiting for something to come out of the kitchen instead of one person helping. There are free toilets at “Kentucky Fried Chicken” opposite. Maybe I should have ordered something there.

Auf 2 primitive Bürger musste ich fast 20 Minuten warten. Es standen 4 Leute an der Kasse und haben gewartet was aus der Küche kommt, statt das einer mit hilft.

Toilet 1€, regardless of whether you eat

Definitely 5 stars for the lady in charge of the shift! Thanks for the help! I had selected a menu from the coupons in the Burger King app. However, the code was not recognized as valid by the terminal. So to the counter. The employee at the counter then told me that the code was no longer valid. When I complained that the app was up to date and that the code was displayed there with a validity of 2.12.24, I received a verbal shrug of the shoulders. The lady in charge of the shift also told me that the code no longer worked. I was pretty angry and expressed it that way. It shouldn't be the case in 2024 that an app is so poorly programmed. After a short while, the shift manager asked me again what exactly my menu request was and found the correct code for me on her terminal. After a short wait I got the menu I wanted. Quality was good. The food was warm. Of course there are diners with better burgers, but compared to the direct competition with the M, I think the Whopper is very tasty

1€ for a toilet without the possibility of having a part taken into account! which is also dirty and the woman is also absolutely rude. You don't even deserve one star for this service

Just a normal Burger King restaurant. However, the fact that using the toilet costs €1 really annoyed us. Regardless of whether it is legally acceptable or not (I cannot judge that), in my opinion it is an impudence towards the customer! Therefore only 1 star!

Life is like in the Middle Ages, nothing works here at all, starting with the terminals. Cash payment in 2024 is as old as the toilets that you can't go to.

Not recommended. Cleanliness was a disaster, even though it was empty. Onion rings old and crispy chicken almost cold. Coffee was OK. There are better BK.

Slowest restaurant ever. You go there because you want to eat quickly and move on. However, this branch wastes your time and the quality is very poor. If you want to go to the toilet, there are three bouncers there and even collect €1 from children.

Worst Burger King I've ever visited. My food was prepared but not shown on the display. Therefore it was cold and tasted rancid. I waited because the store was very busy. Well, this consideration was not rewarded...

Eternal waiting times, overloaded employees, use of the toilet only for a fee

Probably the worst Burger King in Europe, food cold, bacon raw and not exactly clean

Slowest employee in the world. Unmotivated, burgers are piling up and the toilet lady looks angry We waited almost 45 minutes for 2 burgers

You probably haven't quite grasped the concept of SCHNELLrestaurant yet! We waited a very, very long time for our food and of course it wasn't even lukewarm! But the now very long queue was too long for me to complain! The salad for 4.29 is downright a disgrace 😡 Four lettuce leaves with three thin slices of tomatoes and two slices of cucumber... definitely more dressing like lettuce!! The burger tasted really good, but would have been even better hot or maybe warm!

This Burger King has absolutely nothing to do with King and more to do with closing the store. Drive in closed Checkout closed Self-service checkouts 3 available One defective Plus an employee who doesn't know how the rolls are toasted is taught during the shift by a "manager" in a red Adidas tracksuit. The store is full but no staff and half of the technology is broken. It's better to lock the door until everything is as it should be

Disgusting smell of dirty grill - both in the shop and in front of it. The toilet is not clean and the lady at the toilet is extremely unfriendly. Never again!

..if boss would see that😅uuuunderground Not recommended!!!

As a guest, charging €1 to use the toilet is really audacious.

Food was OK. But I think it's a shame to have to pay money to go to the toilet after I've eaten in a restaurant. Something like that just doesn't work.

I can only underline the other reviews: Very long waiting time even though there wasn't much going on. Terrible background noise from humming and whistling devices. The toilet costs €1 without a voucher. There is single-layer toilet paper made from recycled cardboard boxes and tree trunks like when I was in elementary school shortly after the fall of the Berlin Wall. I didn't know you could still buy something like that...

I've never had such a bad meal in a fast food restaurant!! Drinks all warm, burgers cold, french fries sauce inedible, the floor smells like there's a wet dog sitting under the table (there was actually a yapping dog in the restaurant, but I can't imagine it smelled that bad). In addition, I've had it since A few hours after eating there were severe gastrointestinal complaints, is that a coincidence?

Even if this branch is a franchising company, I would take care of the branch as a corporate chain. You could tell that the employee was Monday and that his motivation was very low. When we first took a sip of our draft cola, we noticed that the drink was warm. When I complained, all I heard was, "Yes, it's been like that since this morning," and it was 3:25 p.m. The fries were cold. Is that the right balance? 🤬 At some point, if the chain's German management realizes that it's too late if they keep looking, Burger King's reputation will be ruined.

We were totally shocked 🙈, We go to a Burger King often and actually really enjoy it, but we have never experienced/seen anything like this in our lives! We've never been to a Burger King that was so dirty, the floor stuck to everything so you couldn't walk properly, the food was old and limp (I had baked onion rings... EVIL!), the aluminum chairs in the outdoor area Almost all of them were bent, defective and sometimes extremely dangerous! The tables were so dirty that we didn't dare put our hands on them, let alone put our food on them! Even after asking twice, no one came to wipe the tables, only after the third time did an employee come, completely bored and listless, and wiped exactly our table and another one. The rest remained as it was... The staff was so disinterested, rude, slow and absolutely NOT customer oriented or business oriented at all! And that in 2024 is really very sad. We have never experienced anything like this before and we really hope that something changes here. Reading the reviews makes us wonder what's going on here, it's like a LEADERLESS business! Our sad tip: Continue one descent 🙏🏼

I thought restaurants were required to provide toilets. But I had to pay €1 just to wash my hands. that feels wrong. In addition, even though you already pay 1€ to use the toilet, the cleaning lady is still sitting there begging for money, but I don't care whether these toilets are clean, this practice of swindling money in this way is not appropriate and should be done The EU will take aim at the overpriced mobile phone contracts and various charging cables for cell phones if we can't manage with our great institutions that companies like Serways continue to make money from...

All order terminals defective Toilet 1 euro but ceiling light broken Better somewhere else

The worst Burger King I know. And now I also have a warm Coke Auto. What bad service, what a long wait.

On the terrace people who came with 3 picnic baskets did not eat anything from BK, but occupied tables and chairs. Even parents with children were denied free chairs. When asked about it, the staff were not interested - even though there was nothing to be done at the counter at that moment. Staring into his cell phone was more important to the young man. Two shelf trolleys overflowing. No chance of getting rid of another tray. Cleanliness 👎🏻. And 1,- for toilet use by BK customers is cheeky! Conclusion: Never again!

No toilet. You seriously have to pay €1. Absolutely cheeky. Drinks are also warm.

This Burger King store is not recommended at all. It's incredibly hot inside, no working air conditioning. Everything very dirty. The tables are obviously rarely cleaned and rubbish is piled up in front of the rubbish bins. But what really isn't possible, especially in these hot temperatures: - without exaggerating - lukewarm, non-carbonated broth comes out of the drinks machine. There are no ice cubes. It's an absolute disgrace that something like this is being sold to customers. This store should not exist in this form. The reviews say it all.

Sehr schmutzig, Cola warm auch auf Nachfrage kein Eis, Personal desinteressert, Klo kostet 1 Euro ohne Gutschein. Also ganz mies geführt

A disaster... absolutely not recommended...

I've been to a few branches of this chain, but this one doesn't work at all. No well-done meat, drinks warm without carbonation, ice cube machine def., 31.8. with 3 people on site, 30 degrees, air conditioning not working... When asked by the staff, shrug their shoulders I am at a loss for words .

Disgusting. Fanta ordered, only water came out of the machine. Waiting for an employee, someone came around the corner and, as he walked past, he took fries out of the sieve with his fingers to eat them himself. Problem explained, he came back with something that looked like Fanta, but didn't taste like it. At second glance, there were lots of little black crumbs floating inside. Disgusting.

The burgers were lukewarm and the cola was at room temperature. Since the ice cube machine didn't work either, it wasn't really a dream. If the rooms are not even air-conditioned and the outside temperature reaches 30⁰C in midsummer, if not even cracks, it is a catastrophe. Sweating while eating is absolutely not nice. It wasn't possible to eat outside either because the wasps there were getting on your biscuits. The fact that the overall rating wasn't just one star was because I saw that the employees were sweating just as much as I was while eating and that in the end they couldn't do anything about the wasps outside. In this respect it is more of a criticism of the restaurant management.

I'm shocked 😮, I've never been in such a dirty shop, the floor is sticky so you can't walk properly anymore. Drinks machine was totally dirty, you don't want to drink anything. Staff stands bored behind the counter. I cannot recommend this Burger King.

Unfortunately I had to leave my shoes there. I couldn't get it off the sticky floor after standing in one place for 15 seconds.

While some employees are standing outside smoking, the outside area looks like a workshop. Everything dirty and chaotic. Why is there a shift leader who coordinates the team and monitors everything?

In my opinion, the €1 toilet price is asking far too much. Additionally, the staff clearly lacked knowledge of the dishes on offer. However, the warm cola without ice cubes and without carbonic acid, which tasted like water, beat everything. Savings are being made at every corner and that is simply cheeky. Furthermore, the complaints of several people were not addressed.

Tables dirty, floor sticky, return trolley packed, drinks warm and non-carbonated, ice cubes were empty and toilets cost €1 with a cheeky sign saying that you have to pay if you decide to use the toilets and that you shouldn't complain afterwards. The women's sink was broken and the men's urinals were all covered and out of order! The food was okay and came relatively quickly.

No toilet, In a restaurant where you can eat and drink, not offering a toilet is unbelievable.

Toilet €1?? No ice for drinks at 35 degrees? Crazy, never here again!!

No free customer toilet. Absolute disgrace...

Unfortunately very negative experience! We stopped on the way through and were very disappointed and even frightened. Overfilled food return and dirt in my cup. Staff leaves a lot to be desired.

Doesn't live up to BK's standards - Warm drinks - a burger we ordered was missing - Absolute no-go toilet, not free for consumption guests, costs 1 (!) Euro and is not even clean. Even children pay. Never again...

It is impossible for restaurant guests to have to pay 1 euro for the toilet. Even small children. A nonsense for a family of 5. Better to keep driving. Stars were given because you can't give 0 stars.

As a customer you still have to pay €1 for the toilets. The floor is also sticky.

No Gluten free burger buns and they are very slow, 40+ minutes waiting for our order...

On our way out we visited a Citizen King and returned to him. This one was a break from the habit. Burgers and fries didn't taste good. Cola warm. Toilet 1 euro. A bit steep if you just want or have to wash your hands. Tables not clean.

By far the worst Burger King for me. Extremely long waiting time, unfriendly staff and warm drinks, non-carbonated Coca Cola in the heat of 30 degrees, no ice cubes and no chilled drink. Actually 0 stars!!!

Having to pay for the toilets at a Burger King without getting credit. I don't even buy anything in the drive-thru here anymore.

You have to wait 40+ minutes regardless of whether there are few or many people eating well and you can drink as much as you want. But the toilets cost money.

Maybe hire more than one person to pack bags and it's best not to have all the interns work at once.