Burger King Schnaittach in Schnaittach

Poor Treatment of Staff The food itself was relatively good, for a fast-food restaurant. But the way the (I assume) shift manager treats her colleagues is absolutely awful. Very snotty and loud. Very condescending and bossy. She chases the employees around with her hands. But she just stands there and does nothing. She displays this kind of behavior in front of the guests. It really ruined our appetite. We felt really sorry for the employee. The guests around us were shaking their heads, too. Please take away this woman's "power." Bad management.

Absolutely outrageous. No free restrooms for customers. I've never seen that before.

Sorry, but this is the worst Burger King I've ever been to. Long wait times and dry burgers, definitely not recommended. Plus, the restroom attendant is incredibly rude.

Best Burger King in the world! The only fast food place I know where you feel like you're "disrupting" something when you drive through the drive-thru. You could go there 20 times a year and meet 20 completely new staff 🤣 I don't want to know how many times someone has spit on my burger 🤣🤣🤣 A definite 5-star rating!

Cold fries, cold chili cheese nuggets, lukewarm burgers. Waited forever for a place that wasn't busy. The Coke tasted absolutely disgusting. More like water than anything else, and the broth was warm. Fanta was okay, but not carbonated. Never going there again.

The food used to be really good. It's gone downhill a lot! I won't be going there anymore. The service was lackluster, even when it was late in the day!

Food is very good, but the number of times my orders were taken incorrectly or simply forgotten is insane

Yes, just a typical fast food restaurant, but decent with friendly staff

Unfortunately, I can't rate the food and ambiance because it never happened and probably won't happen again in the future. I'd rather go across the street to Kentucky Fried Chicken. We came off the highway to take a break, and my son really needed to go to the bathroom. Of course, he ran ahead and was stopped by an employee... I was a few meters behind him... I understand that they would stop adults from using the bathroom "for free," and I'm happy to pay the euro... but I don't understand that for a child with an "emergency"... We spoke to other parents in front of the building, and the restroom facilities looked terrible...

40 minutes for one order with 4 customers in an entire restaurant is not normal. This is not fast food.

It's dirty and the staff is slow as if they were walking around with shit in their pants

Today, we took a break as a family at Burger King in Schnaittach – and unfortunately, the visit was a complete disappointment. The entire dining area had an unkempt and dated look. The tables were dirty, and the floors were sticky. Even worse: broken or greasy ordering terminals, and many items were sold out. Coke Zero was also out – only a lukewarm Diet Coke was available as an alternative. The ice cube machine was also broken, so we had to do without this refreshment as well. To top it all off: Using the restroom costs 1 euro – per person and without a voucher. And that's even though we ate in the restaurant. That's truly outrageous and completely unfriendly to customers. Burger King Schnaittach: Once and never again

Charging 1 euro for the toilet, even for children! It's cheeky, and you'll be 'politely' ordered to pay in Russian. It's best to just go to another truck stop. We won't be stopping here again! The service is different.

The fries were pale and not even remotely crispy. The burger buns weren't toasted. That's not great. Then I wanted to order a coffee at the counter. No chance. The restroom costs 1 euro. Why?

Was für ein schlechtes Restaurant. Getränke kann man vergessen. Schmecken nach Wasser. Bei der Bestellung fehlt die Hälfte. Und die Krönung zum Schluss. Es gibt keine kostenlose Toilette zum Restaurant. Hier muss ich und meine Kinder noch 1 € bezahlen, wenn ich hier gegessen habe. Das geht überhaupt nicht. Deshalb halte nicht bei BK in Schnaitach an.

The food was average as always. The atmosphere was awful. The tables looked like they hadn't been wiped down in days. The service was abysmal. A restaurant is incapable of providing a restroom. You have to pay extra for towels and soap. Even the baby changing room isn't accessible. When asked, you get rude, almost cheeky, replies. Even the littlest ones are denied free use of the restroom, despite having eaten a lot. The lady at the restrooms immediately becomes abusive and rude when asked. Good luck to the operator on the next inspection.

I just waited 35 minutes for ONE chicken nugget burger. Never again at BK; McDonald's is way faster. This was my last visit.

By far the worst Burger King I've ever seen. A 20-minute wait, and then I received the completely wrong order.

The store is completely overwhelmed. Two ordering terminals are working. Waiting time is 15 minutes. Another 30 minutes before the food even comes over the counter. Two or three employees would be good for the location.

Was there today, a complete disaster... 25 minute wait for a couple of burgers.

It couldn't be worse, extremely long waiting times and orders not complete.

Actually, minus stars... Absolutely unfriendly and only concerned with their own closing time. They shout at me from across the entire store that it's already closed, even though I entered the store 5 minutes earlier and had already started my order... So definitely not recommended!!!

It's terrible here. The tables are sticky, the staff are listless, and they'll throw your tray away. No free restroom, you have to pay €1, and the next listless employee sits there. And the whole place smells terrible. We'll never come back here.

We've often had the problem of placing a large order at the McDrive. Then, when we got home, we were extremely disappointed because an entire meal or the kids' toys were missing. The cooling system in the vending machine often doesn't work, and the ordering terminals often don't respond the way the customer wants. Every now and then, we still come here because we just feel like it and there's no other option nearby. The staff is usually friendly. However, there are a few people who seem to be uninterested.

Bad conditions. At the entrance doors you tear your clothes apart from torn doorknobs and nobody cares.

So Autohof BK only having a paid and dirty toilet is lazy and greedy. Change that!

Impossible, no way to change the child, no one responsible for anything.

They did almost everything wrong. Totally incompetent! And above all, there were far too few fries in the chili cheese fries.

Bad service, takes too long for fast food and toilets cost €1 is not possible at all

No. Pure rip-off. Toilet is not accessible free of charge. Not even for children. The lady in the toilet only spoke Russian. It was also not possible to simply wash your hands after eating with your hands. I would have liked to give 0 stars.

Toilet use currently costs 1 euro without consumption voucher. Even my little daughter had to pay. impudence.

It is not possible to pay with money at the checkout, drinks taste like colored sparkling water. The place stinks. Toilet dirty and overpriced.

Terrible store. If there are no free toilets for customers, they had to pay one euro. Salad could not be placed with the other order at the terminal. So start again, cancel, left without eating anything. Terrible We are then directly opposite KFC, all Tipi Topi…

BK is now far too expensive for the mini portions. Nuggets lukewarm and tasteless. Fries warm but tasteless.

I can only agree with the bad reviews from my predecessors. It's sad that a company as renowned as Burger King is represented by such a branch. In the interests of the company, the entire crew of the Schnaittach branch and, above all, the management should be replaced!

This is the shabbiest BK in Germany. What was actually a mystery to me was that this shed had not yet been closed by the health department. You get herpes when you walk in. Ugh Deifl.

I can only confirm all the 1 star reviews, I will never eat in this BK again

Here you are still served with a bad mood and incomplete output. Always a pleasure when you as a customer want to be treated like dirt. For nuggets, forget the sauces and leave out the fries entirely for the sake of format. Please check everything that is Togo.

You cannot drink drinks like dishwashing liquid

Can't complain, food was hot and the extras items were added and all was properly packed. Would advise gloves for anyone working with food though. Plenty of tables to sit at. Came in the middle of the night so ambience was quiet. No toilet in the restaurant but there is at the gas station for 1 euro. A 2 min detour from the highway and easy to get back out again.

Very slow, dirty tables and floor, cold food.

I don't even know what everyone has here. Exactly how you imagine a Burger King. The staff does their job well and I got fresh food shortly before closing time. I like going here.

I can only agree with the bad reviews. The one star for the service was only given because 0 stars are not possible. Rarely have I seen such unmotivated staff as here, no hello, not a word, nothing. Food is placed on the counter: without a word, without a number. Rarely seen such unsympathetic staff!!!!!!!! I immediately missed the burger. It's a shame, because it was otherwise quite tasty.

Toilet without a token, despite a high bill and poor quality food. The toilets were also dirty. No wonder, since the toilet attendant just sat on her chair and checked people at the entrance.

Greatest BK. How many times have we crashed here?

Toilet for 1 euro (without “credit”) not clean, wash hands with cold water and no towel paper. Against this impudence, SaniFair really seems “fair”

The cloth that was used to wipe the tables was probably three months old and so every table smelled like manure And no toilets, you had to pay €1 to use a toilet, outrageous

Wait 30 minutes for the order. The display of which orders are ready does not work. The staff creates 1 menu in 4 minutes. This kills any travel schedule. Terribly poorly run store!

The food was fresh but due to the fact that the kitchen was totally understocked, it took 35 minutes. It's no longer fast food. Using the toilet costs €1 and you don't even get a voucher and then the paper towels aren't even refilled, which is what you should expect for the price.

Food was okay, but not particularly praiseworthy either. The fries were hot, but didn't taste like anything. When Fanta was tapped, only water came out of the machine. The staff made an extremely unmotivated impression, there are no free toilets, which is a disgrace for a restaurant. Unless you're dying of hunger, you should avoid this Burger King

Unfortunately there is a bad atmosphere among the employees and no free toilet.

By far the worst fast food restaurant I have ever experienced. The garbage was already piling up outside, and this continued inside. Everything dirty. The drinks machine to get drinks wasn't cleaned, some of our cola had pieces in it! Toilet 1€ and super dirty! The staff was large in number, but no one could think of cleaning or tidying up.

Got all the atmosphere a gas station burger king could hope for. Service was fine, it's all self order nowadays. Food was fine, standard fast food quality. Was an adequate meal on the road. It is true there are no customer toilets only the gas station toilet that costs a bit of money.

If you want something warm, you should order a cola. To cool off, fries are the right choice. The toilet sergeant cheerfully collects the money, but doesn't clean them. It doesn't have to, because the squat toilets are all covered. I always felt safe in the restaurant because there was a security guard wearing an Armani bomber jacket behind the counter. Unfortunately, he could only work with one hand. The other was safely stored in the engine room. As mentioned in the other reviews, the garbage trucks are always well filled. The maintenance contract for the drinks machine probably expired several years ago or the service employee is in vocational school. You don't know. Unfortunately, due to the sticky floor, I had to lose my shoes. We definitely want to take a look at wasp breeding and the wetland habitat in the summer. We are happy

The waitresses were very unfriendly.

Overall, we always enjoyed taking a break at the Schnaittachtal truck stop. However, everything has slowed down a lot. And then there is only the toilet at the Aral gas station and the voucher is no longer redeemable and now even costs 1 euro. A year later it got even worse and unfortunately we couldn't find another truck stop. Otherwise we would really stay away. The cleanliness and friendliness of the entire facility leave a lot to be desired

The order was incomplete and was only issued completely after request. There are also other points of criticism that led to a 1-star rating. The restaurant does not have its own toilet; Instead, the sanitary facilities of the neighboring gas station are used. Access is via a machine, but the coin slot is taped off. A cleaning worker present refused a little boy access to the toilet and reacted unfriendlyly. The boy returned to his parents crying and ended up having to pay one euro to use the toilet. It was not possible to speak to the cleaner.

Unfortunately, you can only agree with the bad reviews. Under all cannon. Then you line up in the drive. 4 cars in front of me. After ordering, which in itself took a long time, if you think about it, it should be quick. But no problem, there is a little waiting time. After almost 20 minutes, I don't want to pinpoint the minute, I got out of the car and walked past the other 3 cars to the serving window. After no one was there and no one responded, I saw an employee smoking and chilling next to the serving window. When I asked why this wasn't going any further, he said it was busy and they didn't have any burgers that were ready!! I couldn't believe it... I'm not going to smoke and I'd rather help out? What kind of load is that? I'm glad I was able to reverse out of the drive, I was so upset. Never again. You should think about it with such bad reviews from the management of the branch to replace and exchange employees.

The drinks machine finally works again, before there was only stale, warm dishwashing water Unpleasant smells caused by drunk guests and unkempt items Staff Some of the staff are unhelpful and ignorant

The food was lukewarm even though there was nothing going on, the staff stood behind the counter looking bored, the floor and tables were all dirty. Haven't been there for a long time but it will be the last time. Branch manager should do something urgently.

They simply charge €1 for the toilet. Also for the customers. Dishonorable

Changing table only in the women's toilet and not free of charge

We waited 45 minutes for our food

No TOILETTE! They charge you (1€) like medieval times... Food was as you would expect it. Only positive is the 300KW Charger for EV

A bestseller terminal openly long waiting time and rude staff

Food is OK. There is no way to wash your hands. You can go to the toilet next door for €1. I personally don't think it's adequate for a basic need.

We were there on December 26th. We ordered food to take home. When we got home we noticed that a part was missing, there wasn't exactly "a lot going on" at the moment we were there. Impossible, it happens every time and now that's enough. You can also throw your money out the window.

A few days ago, despite the opening, I waited 10 minutes at the intercom at the drive, no response from the staff. I then drove on to the golden M after Lauf. Cars behind me also backed out of the drive. Not recommended

I haven't eaten such a bad cold and tasteless Double Whopper in a long time. Second disappointment was that toilets in this Citizen King are not free, but for €1. In the next 10-20 years I as a citizen will definitely not come to this King.

Absolutely the worst and underground Burger King I know (and I was traveling a lot). Food cold and wrong (veggie instead of real beef), missing sauces. And it is now too expensive for that. But the biggest shame are the drinks. These have been warm and uncooled for months and there are no ice cubes. Very pleasant, especially in summer. When I read the reviews here, they actually lie, along the lines of “it's been out since this morning”. That's a lie because it's been like this for months. I think massive savings are being made here and the customer is being taken for a fool. Absolutely not possible. @BurgerKingDeutschland: if you're reading this, put an end to it, this branch is massively damaging your reputation.

Absolutely not recommended. The food was okay so far. But that was all. Totally unmotivated staff. You have to pour your own drinks, okay, but you don't even get a holder for five drinks, even though it was seen that I was standing there alone to pick them up. Too bad. Thinking is probably not part of the job description. Don't talk to people either. There is no toilet. You have to pay extra even though it is a restaurant. Unbelievable! Zero service and friendliness. Here the operator should think about the circumstances and train the staff.

I first spent 20€ on a meal and then paid another 1€ for the toilet, which is very cheeky!...

There is no toilet in the restaurant.

The worst Burger King I've ever eaten at. Burger cold, fries cold, got new fries after complaining. These are a little warmer, but without salt. Last but not least, the cola wasn't cold. More mistakes go. I described this to the boss, but no reaction at all. Maybe she doesn't have me under her bobble hat

Food cold as always! Wrong order was packed! Sad

45 minutes and still nothing..,🤬

No recommendation. Stood in the drive for half an hour. No German speaking staff who don't understand what you want. Prices impossible. Not recommended

Everything was ok. Food: Burger King

25 min on cheese and still waiting

Went there for dinner today. Didn't deserve a star, long black hair was wrapped up in the tortillia by the employees, totally disgusting🤢🤮. Hygiene leaves a lot to be desired there. Nobody wears a hat in the kitchen when preparing food. We wanted to make a new one but we lost it.🤮🤮🤮

Was at Burger King Schnaittach again yesterday. There were only a handful of guests there, so I don't understand why they can't clean up the trash. The fries were also ice cold.

Waited at the drive window for 10 minutes without anything happening. No excuse, a real service desert!!!! Then waited another 10 minutes for the order. FAST food? Absolutely not. I really hope that the fries aren't as soggy as last time...

Restaurant was good, the downside is the lack of toilets...we gave feedback that it's just not nice with children if you eat and don't have free toilets available. My husband then went out with our daughter and our concerns were loudly gossiped about. This behavior from employees is definitely not acceptable. We will definitely never see this restaurant again.

Now it feels like I only pass the drive-in twice a year, but every time something is missing... be it sauces, fries or burgers, when you live 15 km away and you realize that there is no food for a third person, Isn't that so cool and you don't drive back those 15 km at that moment. And yes, you can say that you checked your food order to make sure everything was there, but hey, it's not my job to do that at all.. .

Uncomfortable, not particularly clean and the highlight are the toilets! Probably unique in Germany! 1€!! Without the possibility of offsetting. Never stop here again 🛑!

Tables dirty. Food cold and half of it wrong. You won't see us in there anymore!

To cope with the lunch rush, the branch appears to be understaffed or not enough motivated employees, because it takes time to get to the counter while employees in the preparation area don't have topic-related conversations. This should be worked on in a targeted manner in the interests of the customers and the company's image.

Very, very bad Burger King. Toilet for guests 1 euro and that in a restaurant. The cola you pour yourself was warmer than the food!! Paid just under 25 euros for garbage.

Unfortunately, we were there at a time when the trash cans were overflowing. The food was good and you could have whatever drinks you wanted.

Collect €1 for the dirty toilet in a restaurant! Incredible!

My chicken in the burger wasn't cooked through, the waitresses seemed unmotivated and bored, it was dirty, you have to pay an extra euro for toilets. One of the employees cheerfully reached into the french fryer with his bare hands and ate a few fries and otherwise walked back and forth in a bored manner.

Things are just getting worse with the fast food chain.

Everything was fine, clean and freshly prepared. The only negative thing I have to say here is that they don't offer their own free toilets here. You can only use the toilet next door at the gas station for money. There is also no coupon that you can redeem as is sometimes possible elsewhere.

Using the restrooms costs 1€ even for customers. The toilets were the reason we stopped and after here. No go.

The shop is really slow. I won't stop there again. Almost 20 minutes for 2 burgers is very long. There are 3-4 people standing at the counter waiting for something to come out of the kitchen instead of one person helping. There are free toilets at “Kentucky Fried Chicken” opposite. Maybe I should have ordered something there.

Auf 2 primitive Bürger musste ich fast 20 Minuten warten. Es standen 4 Leute an der Kasse und haben gewartet was aus der Küche kommt, statt das einer mit hilft.

Toilet 1€, regardless of whether you eat

Definitely 5 stars for the lady in charge of the shift! Thanks for the help! I had selected a menu from the coupons in the Burger King app. However, the code was not recognized as valid by the terminal. So to the counter. The employee at the counter then told me that the code was no longer valid. When I complained that the app was up to date and that the code was displayed there with a validity of 2.12.24, I received a verbal shrug of the shoulders. The lady in charge of the shift also told me that the code no longer worked. I was pretty angry and expressed it that way. It shouldn't be the case in 2024 that an app is so poorly programmed. After a short while, the shift manager asked me again what exactly my menu request was and found the correct code for me on her terminal. After a short wait I got the menu I wanted. Quality was good. The food was warm. Of course there are diners with better burgers, but compared to the direct competition with the M, I think the Whopper is very tasty

1€ for a toilet without the possibility of having a part taken into account! which is also dirty and the woman is also absolutely rude. You don't even deserve one star for this service

Just a normal Burger King restaurant. However, the fact that using the toilet costs €1 really annoyed us. Regardless of whether it is legally acceptable or not (I cannot judge that), in my opinion it is an impudence towards the customer! Therefore only 1 star!