Basierend auf 2.352 Bewertungen gefunden auf 1 Websites
Basierend auf 2.352 Bewertungen gefunden auf 1 Websites
Nº 11 unter 12 unter Schwentinental
Nº 1 von 2 Fast-Food-Restaurant unter Schwentinental
Stellungnahmen
Worst fast food restaurant where one star would be too much that I know. Every now and then it's simply closed because the grill is supposedly broken, cold food, no qualified staff and cold pigs in the restaurant... for more I would fill up three DIN A4 pages can
Michael Prior . 2024-10-10
WEITERE KOMMENTARE IN Google
I was there on 10/9/24 around 5:30 p.m.. no information found at the store or on the internet.. store was obviously closed! No front door was open. However, signs outside were switched on. That's not how you get customers...
Dirk Schoni . 2024-10-09
WEITERE KOMMENTARE IN Google
We were at Mc Drive around 8:30 p.m. and ordered these chili cheese fries, among others. They were "cold" and mixed with cold curlys "disgusting" I actually think there were some leftovers that had been shoveled together. They weren't even warm anymore. We waited for 20 minutes even though there were no customers in front of us or behind us. I'm really shocked. The onion rings were so hard and instead of 6 there were more in them. Should that be an excuse?? Unfortunately, they all went in the trash. Really disgusting. NEVER!! So catastrophic!!!
Nette Netti . 2024-10-07
WEITERE KOMMENTARE IN Google
Super long wait at the drive, food cold. Were here for the first and last time.
Finn Kachel . 2024-10-04
WEITERE KOMMENTARE IN Google
Waited in line at the drive-thru for ages, nothing moved, and then found out they didn't have any ice cream.
Gesa Tautz . 2024-10-04
WEITERE KOMMENTARE IN Google
Wait a long time at the drive in until someone answers. Then the service didn't know what was on the menu (said several times that the tortilla wasn't available as a menu, but it was on the display right in front of us, but in the end it worked). The waiting time was relatively okay. Ordered burger without cheese, it was even verbally confirmed that it came with cheese, of course. Ketchup was forgotten. Everything cold... Receipt printing didn't work. Toilet (ladies) extremely rancid. NO RECOMMENDATION (: Better cook at home.
Per Ole Wilkening . 2024-10-02
WEITERE KOMMENTARE IN Google
Abnormal. The store was completely full (6/7 p.m.), and it's really incomprehensible that there were only three people assigned to it at that time on Friday: a woman and a man in the kitchen and a man at the checkout who was also doing the drive-thru. had to operate (extreme pressure). This made the waiting time extremely long and frustrating for the guests! However, you can't blame the employees! They did their best under the circumstances. I still give an extra star because I received an extra drink as compensation for the long waiting time :). Nevertheless, urgent work should be done on the personnel situation in order to avoid such problems in the future!
OnDuty . 2024-09-27
WEITERE KOMMENTARE IN Google
Unfortunately, unfortunately and never again!!! We are aware that the employees are under immense pressure and that they are not necessarily always able to do something about some of the circumstances in such working relationships! But our last visit there will also have been our last: 1. Toilets incredibly dirty!!! 2. Waited 15 minutes for food! 3. Ordered and paid for reusable cups, but they weren't available and we had to ask for the 2 euros back. 4. Bun of the burger cold. 5. Fries half warm! 6.ENVIRONMENT:Sure, fast food with disposable packaging! Nevertheless, you can save resources! HOW CAN YOU PUSH A STRAW AND THE PLASTIC CUP COVER ON EVERY GUEST'S EYE WHEN ORDING IN A RESTAURANT?! HOW NONSENSE IS THAT AND WHY DON'T YOU THINK THAT IT COULD BE SAVING!? IN ADDITION, THERE SHOULD BE REUSABLE CUPS!! WE HOPE THIS WILL BE CHANGED,(((((((( We will not eat here again and will not recommend this branch! The operators should think about how they can improve the circumstances mentioned above, for example! It can only be partly the fault of the employees if they have to toil in such a stressful working environment!
M. S. . 2024-09-27
WEITERE KOMMENTARE IN Google
Just been there, not recommended
L D . 2024-09-22
WEITERE KOMMENTARE IN Google
I can't believe how busy this Burger King restaurant is. I also wonder why it closes at 7 p.m. in the evening.
Mike Winkler . 2024-09-16
WEITERE KOMMENTARE IN Google
It's always closed, even though it's open until 9 p.m.
C M . 2024-09-14
WEITERE KOMMENTARE IN Google
(Sep 2024) Things aren't getting any better. Wanted to eat there again. Unfortunately I left without food because the shop was completely closed. It was not possible to find out whether this was just an isolated case. That won't work........ (Oct 2020) after a while I wanted to eat a delicious Wopper again. But at the entrance I was greeted by a sign that said “electronic payment only possible”. Okay, that's the end of this visit. Dear franchisee, despite Corona, cash is still an official means of payment in Germany that you have to accept and it's hard to believe, there are still people who are old school and want to pay with cash. So thanks for nothing. -- 4 years older - 3 stars ------- Things haven't been easy for Burger King since the negative headlines. Unfortunately, in this store you can see that the store is working at the lower limit. Not all cash registers are available anymore. The staff is limited to the feasible minimum. The cash register system is outdated and cannot record Payback points. The cleanliness in the store needs improvement. The furniture has also seen better days. The food is OK. Most of the time you have to wait a moment because the burgers are freshly made. What confused me on one of my last visits was why not all the dishes were on the menu. The vegetarian country burger is not advertised, that would be a way to attract customers.
L abahn . 2024-09-13
WEITERE KOMMENTARE IN Google
I visited the restaurant that had a sign on the door that said “open until 9 p.m.,” but the restaurant was closed. I noticed that there were at least three employees inside. I went to an employee and asked why it was closed. He told me he was going to call the manager so he came screaming and threatening me to leave or he would attack me. The manager tried to jump out the window to attack me, an employee had to restrain him... I would like to do it Do you know if this is the standard of service in your company? What's up? I have a video. I hope for an answer, otherwise I will sue you.
Andreas Feringer Soares . 2024-09-10
WEITERE KOMMENTARE IN Google
Often closed despite opening hours being maintained. Dirty toilets. Food lukewarm, often no ice cream. Salad is more often brown. Very, very long waiting time at the drive even though there is no car in front of you.
Jutta Heucher . 2024-09-09
WEITERE KOMMENTARE IN Google
It really depends on who is on shift there. Unfortunately, I have only met one or two employees who actually spoke German. Unfortunately, very few employees understand German, which often leads to chaos.
destroyer999 . 2024-09-09
WEITERE KOMMENTARE IN Google
Communication with the staff is not possible due to the lack of German knowledge. Unfortunately it is no longer recommended. You should go somewhere else. The staff is absolutely unfriendly and completely veiled and shows open dislike for Germans....
Asgard . 2024-09-09
WEITERE KOMMENTARE IN Google
We were there again for the first time after the bad experiences about 10 years ago because we had the hope that something had changed. It doesn't!! Sad because the problems could be fixed without spending a lot of money. This was our last visit...we live in the area and would be regular customers. Points: - Both fans in the toilets for F/M are defective! There are no alternative towels. - The ladies don't even have trash cans...that says a lot. - Toilets are extremely dirty even though there was nothing going on in the store. - Tables were ALL dirty. As I said, there was nothing going on and the employees had enough time! - Before us there were 2 customers. There has already been a complaint there about incorrect delivery. We were missing the Cola with ice. Nothing serious and was corrected immediately, but when there is so little going on it doesn't indicate any careful work. - Atmosphere is bad. No music or melody, the employees fall asleep while talking, but are friendly. Conclusion: I can only advise you not to buy here. Since the rating is currently 3.4 stars and all reviews are repeated, there seems to be no interest from the owner in offering quality here. This is a shame for Burger King.
Marco . 2024-09-07
WEITERE KOMMENTARE IN Google
Since the new staff was hired here, the store has improved. The service is friendlier and orders are processed faster. You can tell that the team is motivated and better organized. A real plus for the store.
Heat . 2024-09-06
WEITERE KOMMENTARE IN Google
It's a matter of luck whether the store is open. Opening hours are not adhered to, let alone opened at all. The staff is unfriendly, speaks German poorly and is unable to prepare a burger in a timely manner. Unfortunately, you can only avoid this branch.
Steven Augustin . 2024-09-01
WEITERE KOMMENTARE IN Google
It wasn't possible to order on the drive and we were sent away with the advice to order inside or drive back. However, the 3 cars in front of us were all still being served - incomprehensible. The employees seem overwhelmed, stressed and annoyed, if I hadn't already paid I would have gone back - > because you didn't feel welcome there. Waiting time almost 30 minutes!! There was a sign at the front saying no drinks at the moment - that shouldn't be the case either.
Mareike Wellendorf . 2024-08-31
WEITERE KOMMENTARE IN Google
Just because of the convenient location, I was happy to take something to eat here. With all the friendly staff - Since Corona, people have felt like a disruptive factor there. Ordering yourself on the keyboard and working your way through a program that leads you to the expensive products is not my thing. Even if you order at the drive-thru, only the expensive ones are really legible and highlighted on the boards, the simple burgers are hidden in the barely legible and small print area. Today I've been back for two years- However, please refrain from doing so again in the future. Cash payments are now possible again, But you can only order via the screens. There were four people at the table in the shop and six were waiting. And waited. There was nothing going on behind the counter; two employees, who only had a minimal command of German, were trying to work. Anyone who neither respects their employees enough to pay them in a way that shows motivation nor their customers with a human touch Service handled should be a mail order business from China and not here in the catering industry
Hnz . 2024-08-31
WEITERE KOMMENTARE IN Google
Completely incompetent staff, no reaction at the drive-in, then drove to the window and ordered there, the wrong burger was picked up, which meant it didn't taste good and for two burgers over €17 at Burgerking is completely overpriced, although the actual order would have only cost just under €10 . Had to wait over 15 minutes for the burgers. impudence. Drinks machine didn't work either
Emely Rühle . 2024-08-30
WEITERE KOMMENTARE IN Google
Very very bad service. Cleared up 1 hour before and locked us in. And then we had to walk to the parking lot via MC Drive
Blau Gelb Blau weiß . 2024-08-28
WEITERE KOMMENTARE IN Google
Typical Burger King. It has to happen every now and then. It was clean.
Nuvolari 1984 . 2024-08-28
WEITERE KOMMENTARE IN Google
Both here and at the branch in Kiel you are constantly standing in front of a locked door. How can this be done without information on Google or in the app
Jasper Bohlmann . 2024-08-28
WEITERE KOMMENTARE IN Google
My husband and I aren't necessarily fast food fans. Thanks to our daughter (17), we have been to McDonald's a few times. When we were shopping alone, we bravely decided to try Burger King because it seemed more tempting to us. Well. Our experience at McDonalds: - Order at the terminal stating the table number, pay at the terminal. Sitting down at the table (clean), waiting for the order to be delivered, delivery, delicious. Everyone, including “auxiliary staff,” greets you in a friendly manner. After 25 minutes we are through with 4 people - fast food. Conclusion: efficient, clean, friendly, relaxed Our experience at Burger King: - Order and pay at the counter - Choice of table, unfortunately only dirty tables were available - At the table you have to listen carefully to the counter the whole time to see if the staff is calling out your order - Waited 35 minutes at the table until some of the 4 burgers were ready - it became apparent that the return stations were completely full - 2 burgers were ready 5 minutes later - After 45 minutes we had the 4 burgers - that doesn't sound like fast food Conclusion: unclean, unfriendly (it's really stressful to wait 45 minutes for a quiet voice at the counter far away to say your order number, it's stupid if as a customer you have to wait 10 minutes at the counter for the forgotten burger to be delivered ), no modern ordering process. My husband and I would never set foot in a Burger King again. This is mainly due to the fact that far too few staff are obviously employed. Because it felt like the 3 people were so busy that no one had time to wipe the tables or anything like that... Too bad. But for us it was an absolute negative experience.
Katrin . 2024-08-24
WEITERE KOMMENTARE IN Google
Firstly, the machine didn't work. 2. My order was brought to the table incorrectly. 3. The food wasn't cooked through. Bad bad service!
Charlize Vermeulen . 2024-08-24
WEITERE KOMMENTARE IN Google
Would love to be able to rate the food, service and ambience. The only problem is that I can't do this because the shop already closes at 7 p.m. (If not sooner) Although it says on the internet until 9pm and on the door until 8pm. Only gives one star for a parking space to turn around to drive home.
Js 97 . 2024-08-23
WEITERE KOMMENTARE IN Google
Nothing going on, but no table really clean. The waitress at the counter has gloves on but handles the money with them. The service hardly speaks any German, communication is difficult.
Jannic . 2024-08-22
WEITERE KOMMENTARE IN Google
Two employees at lunchtime for receiving, preparing and serving. Took forever. The poor employees.
Vivian Scherbarth . 2024-08-22
WEITERE KOMMENTARE IN Google
Absolutely not recommended. There weren't even any fries left. The items were freshly prepared and tasty, but when you don't even get fries, that's sad. The toilets are an absolute disaster. There was toilet paper all over the floor and the toilets looked like they were cleaned very irregularly and sloppily. Deposits from I know how long ago. Looked very unappetizing. We don't go there anymore.
Pea Seifert . 2024-08-21
WEITERE KOMMENTARE IN Google
Really nice design, the food was super tasty and it was generally better than expected
Red Ruby45 . 2024-08-21
WEITERE KOMMENTARE IN Google
At the drive in you stand for hours before you are served. Things don't get any faster in the store itself. People seem to be overwhelmed with everything here. It's better to drive a few meters further to the competition. The store is just bad
Timo Hansen . 2024-08-20
WEITERE KOMMENTARE IN Google
Wasn't that plump... If you place an order via PC... it suddenly crashes. At the counter, with great difficulty, we explained to the nice employee what we wanted...unfortunately he understood very little, but then it worked! The surprise after paying, the nice employee only then informed us that there were no fries at the moment... why only now and not during the ordering process???? Money back.....not possible 🤨 just a voucher. We then accepted the free offer of 2x 6 nuggets. Plus point...cold burgers were exchanged for hot ones without any problems. The cleanliness is really bad.....Our 8 year old said about the condition of the toilet, then I'd love to pee in the bush. I feel sick here in the toilet. The general impression of cleanliness...negative. The nice employee had gloves on, but he didn't even change them between taking out the garbage, checking out the cash register and preparing the food on the trays.
Roland Gardt . 2024-08-20
WEITERE KOMMENTARE IN Google
The vegan burgers are surprisingly good. Chili Cheese Nugget and the Whooper were delicious. It's a shame that the drinks are more expensive than the burgers. So unfortunately we didn't have anything to drink. But the rest was good.
Ro . 2024-08-18
WEITERE KOMMENTARE IN Google
absolutely bad!!! Only 3 employees and for this reason you have to wait 20-30 minutes for your little menu... they simply switch off the devices when they only have 10 orders... unbelievable
daniyal.l43 . 2024-08-17
WEITERE KOMMENTARE IN Google
Preparation takes forever in this store, regardless of whether you're standing in the drive through or ordering at the checkout, the quality of the food is acceptable but you can really tell that the customer is definitely not the first or second priority here. I'm sorry to say something like that because I'm very aware of the circumstances under which people work there, but things aren't nearly as smooth at this branch as at other Burger King branches or similar stores
CreBlaBo . 2024-08-16
WEITERE KOMMENTARE IN Google
The worst burger place on the planet. It's never been a good branch, but it's been a complete disaster for some time. The people on In my opinion, drive-ins should at least be able to understand German to some extent in order for an order to work, but even that is no longer guaranteed. After my last visit, which was definitely my last, I had bad stomach problems for three days, I'm not saying it was necessarily because of the food, but well... The shed needs to be torn down.
Herr Fresh . 2024-08-15
WEITERE KOMMENTARE IN Google
Toilets are bottomless and smell like urine and dirty
Justin Gerling . 2024-08-14
WEITERE KOMMENTARE IN Google
Unfortunately the food was cold and you couldn't enjoy the burgers and they were dry. I don't even need to talk about the toilets, I haven't seen such a dirty toilet in a long time. The staff is overwhelmed but still friendly. Too bad
Amelie Polakowski . 2024-08-14
WEITERE KOMMENTARE IN Google
It really sucks. 2 Burger Kings in Kiel. The first one isn't even open and the second one is just closing when I arrive (1 hour early). So Burger King is dead for me. Who will pay me the gas for driving across Kiel? No one. Last snot chain. Now go to Mecces.
Blackson . 2024-08-14
WEITERE KOMMENTARE IN Google
We just drove here from the Kronshagen branch because it closed early in Kronshagen. Now the doors were closed in our faces with over an hour to go. Actually a zero-star service because you can travel all over Kiel for free.
Marvin Koch . 2024-08-14
WEITERE KOMMENTARE IN Google
Not open at 11am, No toilet paper and unclean. It's better not to eat anything, you don't want to be a bother.
Thomas Kriegbaum . 2024-08-13
WEITERE KOMMENTARE IN Google
I once really fancied a Citizen King... Haven't had one for a long time but what's on the table is, from a culinary point of view, a rape of food. Unfortunately I have to give a star in order to post... But it's buried in the 5th basement... The Wopper roll fell into a state of shock and there was really only a corner of a lettuce leaf next to a lonely and abandoned onion ring... It's unbelievable how you manage to do something like that. I still had onion rings that were probably fried again to warm them up... crispy is something else 🙄 The cola with ice was warmer than the fries 😳 My conclusion is NEVER AGAIN IN REISDORF TO THE BURGER KING... It's a shame what happened to the store... It's a shame 😞 He won't survive for long...
Martin Boese . 2024-08-13
WEITERE KOMMENTARE IN Google
So we were only at the other bk towards Eckernförde. According to the Bk app it was open. When we got there after 20 minutes of driving, it was closed. We arrived at this bk at around 7:20 p.m. There was already a notice outside that said it was open from 9 a.m. to 9:30 p.m. I couldn't order correctly at the terminal. Because only one out of 4 pieces worked. Then I'll be there to serve you. First of all totally unfriendly and totally annoyed. True to the motto “Customer threatens to order”. Yes OK. get food. Everything was limp (onion rings not cross) and almost cold (double wopper). All customers after us were kicked out because the store supposedly closed at 7:30 p.m. No explanation etc. We were allowed to eat it, but it was stupid when you had children with you who wanted ice cream... that was still available at McDonalds... Toilets totally disgusting. It feels like it hasn't been cleaned in months. I was previously in Denmark. Super clean.
Markus Richter . 2024-08-12
WEITERE KOMMENTARE IN Google
Store even though it should be open? 0 stars!
janine Tdt . 2024-08-10
WEITERE KOMMENTARE IN Google
The staff is bored. We had to wait a long time for the food even though there were a total of 4 tables in the restaurant. The machine did not work where you can order, but this only became clear when we got to the "payment" part. We spoke to the employee and he replied, "You know." You have to order from him. Before that, he watched us try because he was standing at the counter and no one had ordered in the meantime. The food wasn't very good either. The burger is dry, the fries are overcooked.
Katalin Murányi-Farsang . 2024-08-10
WEITERE KOMMENTARE IN Google
At around 7.30 p.m., after >= 5 minutes of waiting, the third car was informed that it was now closed.
Heidi Böttcher . 2024-08-10
WEITERE KOMMENTARE IN Google
Temporary update: Opening hours...Yet again I got told that because of personnel problems they're only opened until 19:30 for this and next week (which would be up to and including 18.08.2024 if we take their word for it). Previous review: They should really put their hours on google maps themselves because even on the door it says 21:00. After I came there were 2 other cars with people that thought it was opened. The 2.5 stars are a lie. Probably review bombed. I go here more often, and my review is here: Rather consistent quality, pleasant to eat inside of, they don't forget items quite as often as other comparable chains in this area, but you should still check your bag after the purchase. I didn't have big problems getting missing items directly after a purchase, although I must admit most of the time when something was missing, I realized it too late. Update January 2023: They haven't effed up an order for a very long time! Very nice. Still tastes a lot bigger than McDonald's, food comes fairly fast. Staff isn't more motivated than in other places Update September 2023: They just changed all of the interior and it feels less private now and less atmospheric, and it's harder to see the order numbers, all in all a big downgrade
Kip . 2024-08-08
WEITERE KOMMENTARE IN Google
The ordering machines cannot accept a children's menu, then the entire order is gone and it has to be ordered again. The people behind the counter are overwhelmed. Something was missing and there were three times more fries than ordered.
Hans Peter Peters . 2024-08-07
WEITERE KOMMENTARE IN Google
The very last shop, restaurant dirty not to mention the toilets, fat old and the food cold. Pooh
Peter Gutmann . 2024-08-07
WEITERE KOMMENTARE IN Google
Unfortunately the staff's German is very poor and unfortunately very slow. 15 minutes for 2 cheeseburgers is too long.
Christoph Krüger . 2024-08-06
WEITERE KOMMENTARE IN Google
Close earlier than the opening times posted on the door. So it's back to the golden M
Flo K . 2024-08-04
WEITERE KOMMENTARE IN Google
Everything tasted acceptable, the terminals don't work properly and I was charged the wrong price. The app is stuck and a sauce was missing. Overall not recommended, the competitor is twice as good.
Peter WER . 2024-07-30
WEITERE KOMMENTARE IN Google
Unclear opening times, no current information on the internet, sometimes extreme waiting times (for fast food) both in the restaurant and at the drive-in. Closed on weekends?
Maximilian Bail . 2024-07-27
WEITERE KOMMENTARE IN Google
The food was good and everything was in the bag. The service was ok, but you had the feeling that the employees confused themselves as the crowd increased. Visually a typical BK. Nothing special, but everything clean and functional.
Bastian Horn . 2024-07-27
WEITERE KOMMENTARE IN Google
Employees seemed to be having fun with their cell phones (Tuesdays 11 a.m.)...customers are just a nuisance🤦
Sven F. . 2024-07-19
WEITERE KOMMENTARE IN Google
Outrageous!!! It wasn't even full, but the employees had more private conversations than the customers!! Mega slow! Customer friendliness is zero... The food was cold!! Never again and I don't recommend it. And it's not cleaned.
REBAR SAEED . 2024-07-15
WEITERE KOMMENTARE IN Google
Now for the 5th time in front of a closed door, despite the usual opening times... once again there is a note on the door and not identical to the online opening times. Caves bad, actually minus stars. What's wrong? In that case, I would recommend closing the shop, as it is never open anyway. And when it's open, there's no ice cream to order and hasn't been for months. For me and my family it was an absolute no go and now history for good. Save me the time of just standing in front of a locked door, with new pieces of paper on the door if necessary. It's a shame, the store used to run really well when it was new...now it's run better. You don't win customers that way
Birte . 2024-07-15
WEITERE KOMMENTARE IN Google
It was good, but the employees seemed a bit overwhelmed
Thomas P. . 2024-07-11
WEITERE KOMMENTARE IN Google
There is almost nothing here, things are quicker in the restaurant!
Rasmus Kehrbinger . 2024-07-04
WEITERE KOMMENTARE IN Google
Here too there is a note on the door, opening times do not match the app, Google also has different times and then there is a note on the window with different times. Can't even the manager move his four letters and adjust it everywhere. But if you look at the reviews, I'm actually glad that the door was closed.
Marc Bendfeldt . 2024-06-28
WEITERE KOMMENTARE IN Google
When we go shopping in Raisdorf, we might go to Burger King. (You can hardly afford it anymore. Same with the big M). But this time I was very disappointing. Very little staff (I think there were only 3 employees there), so it all took a long time. The burger 🍔 wasn't very hot anymore. The fries were great, I have the impression they changed the type. Because I didn't really like the fries at BK. It was a shame that the outdoor area was closed when the weather was good. When asked if they could open it, the answer was no. Very unfortunate. We were a bit disappointed.
Yessica Meyer-Burghardt . 2024-06-26
WEITERE KOMMENTARE IN Google
The WORST Burger King I ever eat in… I paid 25€ for a plate of TRASH!! If Burger King Lets this kind of rubbish pass, this was my last visit to them 🤮🤮🤮
bArt . 2024-06-25
WEITERE KOMMENTARE IN Google
Dirty, especially the parking lot and toilets, staff always seems very awkward here, perhaps due to frequent changes and, well, frequent changes of staff also says a lot. This makes you think a lot about whether it is really plant-based.
Bastos . 2024-06-25
WEITERE KOMMENTARE IN Google
Unfortunately only open until 7 p.m. been there several times in vain and then drove to the competition.
W W . 2024-06-24
WEITERE KOMMENTARE IN Google
very friendly staff and everything has become faster, so keep it up :)
Mustafa Kammoun . 2024-06-21
WEITERE KOMMENTARE IN Google
We waited about 25 minutes for 4 burgers and onion rings and there wasn't that much going on
Steven . 2024-06-21
WEITERE KOMMENTARE IN Google
Disastrous work is being done. It has nothing to do with fast food if you have to wait longer for your food than in a normal restaurant
Baris Güngör . 2024-06-21
WEITERE KOMMENTARE IN Google
It is always closed even during the stated opening hours. Due to staff problems, this has been going on for over 2 months now and when they are open you don't get what you order.
Jean-Pierre Thörner . 2024-06-15
WEITERE KOMMENTARE IN Google
Burger King - Never open, never again! I am extremely disappointed with Burger King. Over the past few weeks, I've tried to visit the branch near me several times, but each time it was closed. No matter whether it was morning, afternoon or evening, the doors were always locked. There is no indication or announcement as to why or when the branch might reopen. This is extremely frustrating, especially when you're looking forward to a quick snack and make the extra journey. The lack of communication and reliability is unacceptable. You will definitely lose your customers this way. I will spend my time and money elsewhere in the future. Burger King completely disappointed me!
Devran Demir . 2024-06-15
WEITERE KOMMENTARE IN Google
Worse store. Nobody here has any idea, opening times are pure luck and the shop is otherwise very neglected.
Mike Meyer . 2024-06-13
WEITERE KOMMENTARE IN Google
The restaurant has become much better, the food was warm and tasty and the shop was clean. I recommend it
Lolaf . 2024-06-10
WEITERE KOMMENTARE IN Google
Express service and delicious food
Hatem Kammoun . 2024-06-10
WEITERE KOMMENTARE IN Google
The store looks much better than it did a few weeks ago. I was very positively surprised. The manager in particular was very accommodating. I accidentally ordered the wrong thing and received the vegetarian burger I wanted for free.
Ophelia Grass . 2024-06-09
WEITERE KOMMENTARE IN Google
Notice on the door that it is only open Monday to Friday.
Paul Schmidt . 2024-06-09
WEITERE KOMMENTARE IN Google
I visited Burger King 3 days ago and was very impressed with the quality of the food and the excellent service. The burgers were juicy and perfectly cooked, and the fries were crispy and fresh. I particularly liked that the orders were processed quickly and efficiently, despite the many guests in the restaurant. The staff was very friendly and helpful. They made sure we had everything we needed and served us with a smile. The atmosphere was pleasant and clean, which made the entire experience even more enjoyable. Kudos to the Burger King team for their great work. I will definitely come back and recommend this place to anyone looking for a tasty and quick meal!
Anas Reslan . 2024-06-09
WEITERE KOMMENTARE IN Google
We keep trying to see if it gets better. Unfortunately not. The ordering process alone is only on the display and you only pay with a card. The staff barely understands German and asking about the ingredients is hopeless. The burgers lukewarm. Very unfortunate.
Svea “Svea” ANDERSON . 2024-06-02
WEITERE KOMMENTARE IN Google
Unfortunately the shop closed in front of us at 6:00 p.m. because there were no employees available.
Chris . 2024-05-29
WEITERE KOMMENTARE IN Google
Never open during the stated opening hours
Arjenspi Arjenspi . 2024-05-26
WEITERE KOMMENTARE IN Google
I was there a few weeks ago. They gave me warm fanta 😔. Plus service wasn't good either 😔😔
cherry kingston obiri . 2024-05-21
WEITERE KOMMENTARE IN Google
Burger King branches in Germany, especially in the north, should be subject to serious inspection by the health department. It seems that the quality of the products is not up to the standard one would expect from an internationally known fast food chain. Another point of concern is the lack of cleanliness in these branches. Equally important is the language barrier that many of the employees have. While it is admirable that people who do not speak the language perfectly still work, it is essential that basic knowledge is present to ensure smooth operations and adequate customer service. This is not only a question of efficiency, but also of safety and hygiene. A thorough inspection and appropriate action could help raise standards and restore customer trust in the brand. Maintaining strict hygiene standards and training employees are essential to maintaining Burger King's reputation and quality.
KICKOMIMO GAMING . 2024-05-21
WEITERE KOMMENTARE IN Google
We were in this fast food restaurant on May 2nd, 2024, but Burger King in Schwentinental has not changed to the advantage since our last visit in December 2023. The toilets are not really clean and some are broken. We were given drinks from a PET bottle and not what we had ordered because it was no longer available, and the staff themselves seemed overwhelmed at times. The dining room wasn't really clean either, the tables weren't wiped down and there was leftover food everywhere on the floor. The food itself was, as always, good. We will make a point of visiting this branch in the future.
Ralph Neddermeyer . 2024-05-20
WEITERE KOMMENTARE IN Google
When I arrived at 3:45 p.m., I and other waiting guests were initially told that the opening would be delayed by just a few minutes. However, these “few minutes” were repeatedly extended. The staff came out sporadically and assured us that it would start in another 10 minutes. This repeated several times and resulted in me waiting for over an hour without the situation improving or alternative solutions being offered to us. The lack of communication and transparency from store employees was disappointing. Instead of being realistically informed about the extent of the technical problems, we were repeatedly put off, which led to great frustration. In the end, like many others, I continued driving without eating anything.
Efkan . 2024-05-18
WEITERE KOMMENTARE IN Google
Even after it reopened, the store was still absolutely disgusting... No customers but terribly dirty had to clean the bench and table themselves. It feels like half of the products are not available and there is no air conditioning despite the outside temperature being 27°. You should continue to avoid this branch!!! I only gave it the star because I couldn't write the reviews.
Kathrin Ibscher . 2024-05-15
WEITERE KOMMENTARE IN Google
Staff overwhelmed, everything is constantly sold out. You have to wait 20 minutes for fries and then they are still cold and soggy.
Paperfly . 2024-05-14
WEITERE KOMMENTARE IN Google
Always a failure. Bad service. The worst fast food shop in Kiel. The food is okay, but you have to queue up in the morning so that you can get something to eat on time in the evening. Worst bk I've ever been to. Unfortunately. Please make sure it works again.
Yunus T. . 2024-05-13
WEITERE KOMMENTARE IN Google
If I could, I wouldn't give it any stars. The restaurant was closed last night without any information. We were at Burger King about a year ago. We drove into the drive and waited for about 30 minutes (unfortunately we couldn't drive out because there were people waiting behind us). When we finally got served, we discovered that two employees were trying to keep the whole place running. Really sinful and impossible!
Ieva Juister . 2024-05-12
WEITERE KOMMENTARE IN Google
Toilets closed and women's toilets dirty. Technology was broken so we had to wait a long time. Food packed incorrectly. Staff overwhelmed. Were there with children who were looking forward to the playground, but eating outside was not possible, the slide was dismantled. There is hardly any choice for toys in the children's menu. Fries resembled potato chips. The patties on the burger were hard and dry
A G . 2024-05-11
WEITERE KOMMENTARE IN Google
Stomach ache, where is the veterinary office, it can't be
Lex Komp . 2024-05-11
WEITERE KOMMENTARE IN Google
Today was just terrible. The terminals didn't work, if you wanted to order at the front you had to wait 5 - 10 minutes. So move to the side, those behind us could suddenly order directly. We drove again and otherwise always had good experiences..
TheWolf Jane . 2024-05-10
WEITERE KOMMENTARE IN Google
I had real bacon put on my plant-based burger. I've never seen such a dirty store. Employees should probably be trained better... unbelievable!
swantje kyselka . 2024-05-08
WEITERE KOMMENTARE IN Google
The ambience wasn't nice. Tables dirty and toilets inaccessible. No soap and no toilet paper were available. The food was returned because it came cold. The employees argued/discussed behind the counter. Unfortunately not recommended at all.
Anna-Lena Gehrmann . 2024-05-07
WEITERE KOMMENTARE IN Google
Burger wasn't fresh and the burger patty was burnt, The shop was dirty even though there weren't many customers and the waiting time was very long
Lisa Blond . 2024-05-06
WEITERE KOMMENTARE IN Google
Ordered a chili burger, got a normal cheeseburger, ordered a Whopper Jr. without a pickle, which was quickly popped out at the counter, and the burger was cold rather than warm. Unfortunately, Burger King is no longer what it used to be...
Dennis Mihlan . 2024-05-06
WEITERE KOMMENTARE IN Google
Wanted today May 5th. 24 after 5 months again with Butger King. Last time we waited over an hour for the food and it was cold. TODAY you stand in front of a closed door, no note, no information! Although today should be normal. Impossible, that's not customer friendliness!!!!!
Christina Woellm . 2024-05-05
WEITERE KOMMENTARE IN Google
Without any indication. Everything dark
nopp vader . 2024-05-05
WEITERE KOMMENTARE IN Google
Sunday 1:30 p.m. - Closed without any indication why.
Christian Hildenbrand . 2024-05-05
WEITERE KOMMENTARE IN Google
Sorry, but it is not good. I froze my ass off here. It was also very untidy and chaotic. The order took forever to finally arrive. At least the taste is still quite tasty.
Brickstar 97 . 2024-05-05
WEITERE KOMMENTARE IN Google
The restaurant is definitely by far the most disgusting restaurant! Men's toilet was broken, had to use the disabled toilet. Everything dirty dirty. The food we received after 15 minutes was cold. Devinzin not enough employees in the business. I usually prefer Burger King but unfortunately this blew me away and I will never visit again.
Der_Enginator . 2024-05-02
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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2627 Stellungnahmen
There wasn't much going on, but we still had to wait forever for our food. The net potatoes, which were the last to be cooked, seem to have been ready for a while. Tasted totally stale. Table numbers were not replenished at the terminals. Table service would probably overwhelm them. Unfortunately, we were no longer able to clear away the tray as both tray drop-off points were already overflowing with rubbish. One Fanta had small crumbs of dirt inside. But it was replaced without any problems.