Burger King Linden in Linden

Waiting for half an hour every time even though there are only two cars in the drive in. It doesn't happen anywhere else.

"Katastrophe" wenn man Lust auf was Warmes hat. Es war alles kalt und nach dem Reklamieren bekam man wieder kalte Burger und noch kältere Pommes.

The next Lost Place will be here soon. The property is quite run down, dirty and cold now in the autumn days. The last renovation was a few years ago. The self-service terminals are missing, the cashier's scanner has already been taped several times with tape. I don't want to report about the toilets. The service is also difficult, the staff does their job according to the rules without any friendliness. It's a shame that these essential things are destroying fast food. The quality of the food is consistent with BurgerKing, not bad, but not made with the necessary care either. The warmth also leaves something to be desired. In the end, the food here is just a stopgap to tide you over from quick hunger

Staff half serve you at the checkout and then out of nowhere serve the drive in and take 20 minutes to take the order

It's not possible to be friendly, one person and grandma can't do that Not enough staff

What can you say about writing!?

So such a bad and lousy shop. Waited forever Most of it would then be forgotten. Employee at the checkout collects money and then grabs fries with his money fingers. Burgers were lukewarm. Souchen would be forgotten.. Been here last time... Maybe you should think about training the staff and German courses wouldn't be bad. 9/22/24 4:34 p.m

Long wait, eat cold and half of it is missing. Hygiene is also non-existent. Everything, whether food, money, etc., is touched with bare hands. Not even the lady in the kitchen is wearing gloves or other protection. After this experience I won't be coming back.

Saturday 12:57pm Food ordered for delivery should be delivered within 60 minutes. You couldn't reach anyone at Burger King by phone. Status on website: being prepared. At around 8 p.m. an email came: Something went wrong with your order. We would be happy if you order from us again. Desolate service meets total refusal to work = Burger King Linden. Here even one star is too many!!

I have been visiting this store for years and have regretted it so much. Burger ice cold fries as well. Free stomach ache. It was also very cold overall. I won't spend any more money on this.

There wasn't much going on and we waited forever for the food. And then half cold. Too bad

Eating cold fries too, and friendly service, the bad Burger King, I'd never be hungry again

Unfriendly service, has no idea about the cash register system and the bread was extremely dry. The points from the app could not be redeemed here.

The guy in the drive today was just a disaster. (12:50 p.m. / August 30, 2004) Asked 1000 times whether mayonnaise or ketchup. Said mayonnaise 2x. In the end there was no mayonnaise or ketchup. Which could be forgiven if this hadn't happened every time. Next time megges again. It's also a complete disaster, but there's always mayonnaise there 😉

Nothing was going on but I had to make myself known to be able to order. Special requests were then not taken into account for a burger.

The meat really horrible, inedible and the staff looks like they haven't showered in weeks.

We ordered the food online and wanted it delivered as early as possible. So I called quickly. The gentleman on the phone was very helpful and friendly. The food was then delivered at the perfect time. Everything was there, everything was warm and delicious. There was even a box of churros to try. Mmm very tasty. Thanks!

This shop is impossible. Ordered food, paid by cart, which was also reported. But we had to pay again because it apparently didn't work. We then discussed things and then left very angry. Of course the money was debited and we didn't get any food. And complaints to Burger King are not responded to either! Really outrageous

We took a short break here on the way to Sauerland. Food good, fresh and ready quickly. Sanitary facilities clean. The atmosphere is rather impersonal. System catering. Unfortunately, the staff speaks German poorly.

What a shop! No staff, long waiting time! I'm gone! Never again!!!!!

The floor worked and I didn't do it well. The long chicken had so much mayo on it that it wasn't eatable.

Hier sollte man am besten immer vorbei fahren ,da dieser Bürger King Laden mit den Beschäftigten nicht ihr Geschäft versteht . Drive In und nichts los im Restaurant . trotzdem Wartezeit und am Ende können sie nicht mal eine Bestellung aufnehmen. Sind am Drive In Schalter durchgefahren -nie wieder !

Two customers in the store ordered at the drive-in and waited 5 minutes even though no one had ordered before us. After waiting 5 minutes, the lady was unable to take an order and rudely asked us to drive to the counter. Then we drove past the counter. Never again!!!

The food was fresh and delicious And the employees are respectful

My visit to this Burger King was a complete disappointment. At first I couldn't redeem my voucher because the checkout system supposedly had "problems". Then came the absolute low point: the ice cream machine was broken! I was so looking forward to a milkshake, and then this. When I finally got my burger, it was cold and tasteless. The fries were soggy and the staff seemed annoyed and unfriendly. This store is a disaster! I definitely won't be coming back.

Ha yes, that's how it works, a very long wait until the burgers were ready. Still, they were lukewarm at best. We were disappointed. Next time we'll try the competition on the other side of the intersection.

For a little hunger in between.

Very frightening. The kitchen employee puffed on an e-cigarette several times while working. Unfortunately, the burgers were inedible because the lettuce was already yellow, slimy and partly moldy 🤢 The employee at the checkout seemed to have absolutely no interest in her job and wasn't afraid to really show it. Very unfortunate and harmful to health..

Rubbish, won't open even though it should have been open for 45 minutes

Service slow, taking 10 orders and getting none finished. Waited almost 25 minutes for the food (after normal meal times)

This King is just annoying. Waited 15 minutes, no one at the counter, no service and people from the kitchen don't even look at you. I left the store annoyed again. Never again BK Linden

Extremely bad service!!!! I now stand in the drive-thru for what feels like 15 minutes because only incompetent staff work there. Please put people there who understand you and give you what you ordered!!!

The shop is getting old. There are no ordering terminals and some of the tables are dirty. The employees don't understand what you want. You have to repeat yourself constantly. Orders often take a long time and you have to wait forever for something small. The quality is terrible. I've been to various BK branches and this one is by far the worst.

The shop should be closed Just the way the employees walk around or work there makes you miss eating. Inside, the facility is somehow half developed 😂😂

Doesn't even deserve a star. The employees are unfriendly, almost don't understand what you want, and are sometimes dressed grubby and dirty. One of them constantly rubs and wipes his nose in the front counter area, then goes to the back without washing or disinfecting his hands and then, without putting on gloves, greets the citizens who are clapping together in a very careless and listless manner. Finally, hit it again with the flat of your hand, wrap it up and then throw it into the burger warmer. PURE DISGUST 🤢🤮

Always good for a quick meal...

There are no order terminals. Card payment only possible at one checkout. The process took a long time and seemed chaotic. Apparently a service employee had said that. But its organization didn't really work.

We got in there and it was busy. The employees were completely overwhelmed and hardly spoke any German! Despite King Jr. Menu we should pay for the toy. And when we had our food after half an hour, they were very unfriendly and “threw the toys after us” and our daughter was very sad and shocked! Because with other BK there is always a toy without discussion!

35 minutes. Waited for an order in an almost empty restaurant, employees listless and unmotivated. Food carelessly thrown into a bag. Ambience unkempt and tables dirty. Other BK restaurants show that things really can be done better. I won't be entering this BK again.

By far probably the worst Burger King in all of Germany. After consuming it, 5 out of 5 people had stomach problems and nausea.

Unfortunately there was hardly a clean table. Even though there was hardly anything going on and so many vendors, it took forever. The cheese sauce from the chilli ceese burgers had a bit of a bite and tasted strange. I used to like going there, I don't know what happened there to make it so bad now.

No self-service terminals, but the app can still be used if you find the right employees at the right (only) checkout with what appears to be a very improvised scanner. The first employee we met didn't know what we wanted. Either language difficulties or she wasn't trained properly or both. Then another employee noticed this and took our order very listlessly. At least the food was as usual and the restaurant seemed clean. Unfortunately, the underside of the tray wasn't completely clean.

Absolutely not recommended. Disastrous service. No customer was in the store when they ordered. If you order 4 menus, 1 ketchup should cost 50 cents extra. After the 4 burgers had been on the shelf for around 10 minutes, they were cold. Burgers were handed over, fries and drinks were missing. The issuer then disappeared. When he asked his colleagues, he came back and asked what was going on. Gave the burger back and asked for the money back. Surprisingly, this went relatively smoothly. However, this was definitely our last visit!

Unclean and old school with no ordering terminals

The food is delicious and fresh Staff nice and respected

I went to Burger King today and unfortunately had a disappointing experience. The store was packed with lots of parents and children, which is generally fine. However, the two employees at the checkout were obviously overwhelmed and couldn't cope with the situation. It wasn't until half an hour later that I got my turn, even though I was next in line and had only ordered a small thing. Unfortunately, I got a stomach ache after eating and had to go to the toilet several times. I also noticed that the employees were not wearing hairnets and no gloves were being used in the kitchen. Hygiene standards were not met, which is very worrying. I hope that Burger King takes these issues seriously and takes the necessary measures to avoid such incidents in the future.

The food is delicious and fresh.

I was just at Burger King and had one of the worst experiences of my life. At the McDrive I was completely ignored. Despite the employees repeatedly honking and speaking to me, I was simply ignored. After what felt like an eternity I was told that there would be no McDrive today because they were apparently too busy. This is absolutely unacceptable and unprofessional. Why is there no sign or notice that the McDrive is out of service? This ignorance and lack of service are an absolute no-go. Burger King, that's not how you treat customers!

I went to Burger King in the evening to get something to eat since it was getting quite late. My friend sent me a screenshot from the app with the QR code that I wanted to use for the order. But at the checkout, my code, which I presented on my cell phone, was only looked at and then the two products that were shown were manually typed into the checkout. When I asked him to simply scan the code, the employee stood his ground and assured me that he could do it that way. I told him that it was just a screenshot but he didn't want to know anything about my QR code. I was visibly annoyed and finally left with both things. It is impossible for a customer's explicit wishes to be simply waved away several times. During my wait I couldn't even sit down without sitting next to leftover food and uncleared trays. That was my last visit, so I prefer to go to other branches that place more value on customer friendliness.

1 star is absolutely too much but unfortunately you have to give one to write something here. There were hardly any customers in the shop, or not so much that all hell broke loose, there was a customer in front of us who probably had to wait half an hour herself, and we behind her too. The staff is absolutely not capable of anything... All the other customers got some of the wrong things then suddenly everything had to be redone and then there was a chat among the employees……. Absolute disaster in the store, garbage is overflowing everywhere, but the main thing is that they have the shisha bar and music under control 👍🏻 Went out of the store after 30 minutes without ordering. 👋🏻

Stunned!!! Ordered 4 menus, a single burger & chicken nuggets and a single burger was right! Fries cold, rolls dry and hard, Coke tasted more like water than cola!!! Really the last!!!!!

Guys, this is the worst BK in Hesse that I have experienced so far! I send my girlfriend a QR code that this employee just has to scan, what does he do?! Instead of scanning it, he orders what he sees above (2 items!) It was ordered for the whole family, my girlfriend quickly gets annoyed and of course goes home with the food for the hollow tooth. All he would have had to do was scan the code or the order number from the app. QUOTE FROM THE EMPLOYEE: I don't need it! SOMETHING INAPPROPRIATE! FINALLY LEARN THE GERMAN LANGUAGE IF YOU ALREADY LIVE IN THIS COUNTRY AND WANT TO WORK WHERE GERMAN ORDERS FOOD! From now on I'll only be going to Butzbach, the shop and the employees just deserve love!

Never had such a bad meal at BK. I have visited the store several times over the past few months. I usually prefer to go to BK rather than MD. But I've never eaten as bad as here at Burger King Linden. The service also leaves nothing to be desired. Orders not understood correctly. Wrong packed. Wrong change given out. Unfriendly and bored. Often meat, cheese or rolls are cold. I now avoid the branch and prefer to drive 5 minutes further into the Schiffenberger Valley. Not only is the food much better here, but the staff is also friendlier. !

The burgers themselves taste good, they are freshly prepared and so you always have to wait a bit (very untypical for a fast food chain) The staff however... If you don't take the products exactly as they are advertised and maybe you don't like something on the burger or something like that, it always becomes difficult because the staff only speaks broken German and doesn't really understand what you mean. Unfortunately, you cannot assume that the burger will be prepared as desired. But you still pay the extra charge. Unfortunately, I also noticed how the staff talked to each other in a derogatory manner about customers and were amused about why they had special requests and why they wouldn't just eat the burger as it is. It's absolutely not possible in the service, there should definitely be better management and more trained staff.

I love this Citizens branch... The employees are more than just great... Always friendly, always quick and polite... One of the best Citizens Kings I've ever been to

Das Essen war kalt, Bedienung eine Katastrophe! Außer 2 Gäste war keiner da, warum muss man so lange warten. Kann ich nicht empfehlen!

20 minute wait for three burgers and fries

Absolutely incompetent employees. The three of us came there and each ordered an ice cream. Two out of three arrived incorrectly. Thanks for nothing.

Orders are generally very slow for a fast food chain. Employees tend to walk twice or three ways without a precise plan. Even if you pre-order online, the food will only be prepared when you show up at the checkout. Visit today, according to the online order, the food was supposedly ready for pickup at 6:25 p.m. In front of me there were 3 customers plus 2 cars in the drive in. After 10 minutes of consistently ignoring the checkout staff, I was the only customer in the checkout area and was shouted at "next request" without making eye contact. At 6:35 p.m. the order was typed in manually to the kitchen. Despite prior ordering and payment. Waiting time from the time the order was placed at 6:10 p.m. until the meal was served was a total of 40 minutes. Walk-in customers who came after me and placed a larger order were served immediately. Urgently needs management that takes action and a reorganization. Service is really unbelievable. Then it's better to give the beat and pour

It's a shame that you can't order digitally here yet. It therefore took a very long time because only one employee was available to take the order. Food itself, like in every Burger King branch.

There are 3 people working in the entire store A lady in the kitchen who has to prepare all the burgers, two people at the front for the customers in the restaurant and at the drive-thru Burger King is again ready for the next scandal to close its branches. If the front of the shop looks like this, what does the kitchen look like? Order food poisoning directly

Bacon King for lunch and problems for the rest of the day. First stomach and later intestinal pain. Running...

Very nice staff, of course there are deficiencies but it's not supposed to be a 5 star restaurant! The fries were cooked just right, well seasoned and still hot. The chicken burger was tasty and warm. In terms of cleanliness, 5/10, unfortunately a bit dirty tables but there were also enough clean ones to occupy. When there is a shortage of skilled workers, you can't do everything :) I completely understand :)

I can't judge the food, but they don't really work here, just waited for over 10 minutes and when asked whether an order is taken here: you should wait even longer... you probably don't want to make any money here!!!!

Unmotivated staff. Staff doesn't understand German well. Eat lukewarm. Toilet without soap and toilet paper

One star is even too much here. Cold burgers, cold fries. Unfriendly and unqualified employees. Nobody seems to speak German fluently here. Has the feel of an initial reception facility. It's a shame that this Burger King has become so incredibly bad, and has been getting steadily worse for years. Never again

Extremely slow, strange characters on the way

When you go through the drive there are almost always things missing from your order and unfortunately you only notice things like that when you get home. The staff are friendly but appear to be understaffed as there are often long waiting times. So far, the food has always been properly prepared as far as I can tell. The BK is close to the motorway and is easy to reach but has poor parking spaces.

very impolite. coupons don't work.

the order was issued incorrectly! . However, we only discovered this while eating it. Our daughter reacted due to intolerance and had stomach cramps and severe diarrhea all evening and night. We will never visit this store again! A small child cannot tell the difference when eating it. Vegetable here was chicken. We also wish those responsible bad diarrhea with stomach cramps.

I waited half an hour at 9 p.m. until I got my chili cheese fries at the drive-thru. When I stood at the counter I was greeted with a “wait a second” after 5 minutes. After another 5 minutes, I wanted to back out again. But that didn't work because a line had already formed behind me. I couldn't go in front either because several customers, just like me, were waiting for their food. After another 10 minutes we finally continued. The customer in front of me was finally able to pay. I was hoping that things would finally move forward. In vain... After a total of half an hour, I finally received my chili cheese fries. Unfortunately, when I arrived home, I discovered that the only criterion I had was not met. I wanted my fries without jalapenos because I just wanted the cheese sauce. It was after work and I just wanted fries. The drive-in will now be avoided.

What a shop. Words fail me! Yes, we have a shortage of skilled workers. But there are people who can definitely find a job without customer contact. Don't let everyone checkout. Very long waiting times. Very impolite. Mixed up. That was probably the last time in Linden and at Schlossburger. There is also life without Burger King. Hahaha, it's like Amazon. You have to give at least one star. Maybe we should introduce minus stars. Then you give at least honest stars.

It can't be that you give a tip of over 20% and then the good people just forget to deliver a burger and food and don't have any change with them, so seriously that's not possible and no one answers the phone either, so good service wouldn't be great who this will work in the future And as you can see in the reviews, this is probably a standard for them, so it's really bad if you want to eat together and you have to do something else to make things annoying

Really very easy order placed via Lieferando. It was about 6 burgers. We only received 4 but paid for 6. Nobody answers the phone. It's bad that you have to force the driver to wait because you can no longer be sure whether the people who work there can count.

Longest drive in wait I've ever experienced! Been waiting for 15 minutes(!!!) It’s about a “fast food restaurant” and then the fries are cold….! Let alone the rest of the food.

Left without food because the service staff wasn't even able to take an order properly. The cashier simply charged a euro more. When we pointed out to him that the price wasn't right, the employee simply didn't comment at all and went to the back. He came back and asked to pay the wrong price again without any further response. Then the “manager” came and simply left without a word. So we left then.

Drecksladen didn't accept my coupon for €5 for 20 nuggets

Ordered online via Lieferando. Delivery time supposedly 35 minutes, after 2 hours the food is still not there. Nobody can be reached by phone in the store... I can't rate the food because I didn't get any...

By far the worst BK in the area. Employees are incredibly overwhelmed. Fries are completely unsalted and burgers are prepared half-heartedly

I haven't eaten so badly in a long time. - Staff overwhelmed and unfriendly - Coupons cannot be redeemed. For 6 nuggets for €5, the sauce is missing despite the calculation. - Fries were fresh but unseasoned - Dirty. There are enough alternatives in Linden. Would prefer anything.

Don't take orders, apparently not interested in selling anything.

The fries were unseasoned and tasted bland, which took away any flavor from the dish. Additionally, the service was extremely slow, resulting in an unpleasant wait. Additionally, no coupons were accepted.

Outdated and cold food has been there twice now, sorry not again

One of the worst BK's. Better go to McDonald's

Terrible. Running in and out without gloves. The stronger one fiddles with his lout and comes out of the kitchen. Never again

The employees were definitely overwhelmed with their work. I stood for almost 20 minutes just to get fries. The milkshake I ordered (strawberry) was just a vanilla shake. Additionally, the Sprite I ordered would be passed off as water. So overall I'm just disappointed.

Unfortunately, my experience at Burger King in Linden was marked by an unusually long wait. Still, the staff was friendly, but efficiency could be improved.

By far the slowest loading in the world, here you not only wait half an hour, you also have to check it carefully. The staff prefers to keep their eyes on the SmartWatch instead of working. If you say something you will be told to wait! The receipt was not issued despite asking. But why ????

Toilets not clean, floor stuck, nuggets not fried and burgers pretty dry update from 2024 nothing has really changed except for Day, the staff is very unfriendly, no one really understands you and some of the food was cold. That was the last visit there, definitely not recommended!!!

Good food keeps me coming back.

Ich war 5 mal hier und jedes Mal wurde die Bestellung vermasselt. Respekt, 5 von 5 mal, das schafft nicht jeder!

Sehr nette Mitarbeiter essen sehr lecker und frisch kommt alle vorbei.

Unfassbare 30 Minuten Wartezeit, nie mehr !

Von der Burger King Filiale die Finger lassen SEHR SCHLECHT VON VORNE BIS HINTEN EINFACH NUR KATASTROPHAL

Ich bin am Samstag Abend, 06.01.24 in die Filiale rein gegangen und habe zwei plant-based Burger zum mitnehmen bestellt, wovon ein Burger letztendlich Fleisch drauf drauf hatte. Der Typ vom Service hat nach Fertigstellung der Küche schon gemerkt, dass es kein plant Burger war und ihn zurück gegeben. Nach weniger als 1 Min erhielt ich meine Bestellung. Der Burger wurde einfach nur umgepackt. Ich bin maximal ärgerlich darüber, dass die Herren versucht haben, mich für dumm zu verkaufen. Selbstverständlich schmeckt, sieht und riecht man den Unterschied!

Gerade eben Essen geholt: Betstellt habe ich einen Veggie King Deluxe, bekommen einen normalen Veggie King. Bei der Bestellung habe ich extra gefragt, ob "Deluxe" auch verstanden wurde. Darauf bekam ich nur die Antwort, wüsste es nicht, da man nicht in die Küche arbeite. Die plant based Nuggets waren teils trocken und verbrannt, außerdem hat die Soße gefehlt. Bei zwei bestellten Menüs bekamen wir zudem nur eine Portion Pommes. Kassenbon bekamen wir auch keinen. Alles in allem ein Reinfall.

Update 1.1.2024 Hier hat sich sehr viel zum Besseren verändert. Ich bin sehr überrascht! Natürlich ist BK in Linden weiterhin ein Fast Food Restaurant und man hat eine ungefähre Vorstellung, was einen erwartet. Aber heute war es hier so angenehm, dass wir sehr viel länger verweilten, als ursprünglich angenommen. Es war gemütlich und eine entspannte Atmosphäre. Zum einen war es angenehm warm geheizt. Und es war sauber. Die Mitarbeiter waren sehr freundlich und unsere Bestellungen gingen sehr fix über die Ladentheke. Vielen Dank dafür! Wir kommen wieder gerne hier her. Irgendwie muss man hier oft sehr lang warten. Aber das muss man bei Burger King gefühlt in jeder Filiale. Wirkt immer alles sehr unorganisiert. Der Begriff "Fast Food" wird hier nicht umgesetzt. Die Mitarbeiter wirken nicht sehr enthusiastisch. Allerdings kann ich das auch nachvollziehen - jedenfalls vermute ich, dass die Arbeit dort kein Zuckerschlecken ist und man sicherlich nicht fürstlich entlohnt wird. Die Räumlichkeit ist kalt und ungemütlich. Man mag sich gar nicht länger als nötig dort aufhalten. Auch die Sauberkeit lässt zu wünschen übrig. Es gab Zeiten, da war das bei Burger King ganz anders.

1.es gibt nur noch vegane Pommessauce. Das wird einige wenige freuen, für mich ein"No Go" 2. kein Toilettenpapier auf der Damentoilette, obwohl genug Personal anwesend war.

Sage und schreibe 30 minuten auf das Essen gewartet, trotz das wir die einzige bestellung aufgegeben haben. Müll wurde überall stehen gelassen und Service war auch relativ unfreundlich

Sauber und ordentlich, Preis ist in Ordnung.