Burger King Heidenheim in Heidenheim an der Brenz

So far everything has always worked. Nothing was forgotten. The staff has always been friendly so far.

Ordered twice at the drive in, got the wrong thing twice. Both tasted like shit and ended up in the trash can. A joke for the price. Never again

It's too cold here for this time of year...

Almost the entire order arrived incorrectly, fries were missing and the food was cold... for which you pay extra for delivery, absolutely not ok

I ordered over €60 and half was missing, it's really unbelievable and this isn't the first time it's happened.

I ordered food, everything came wrong except the chilli cheese nuggets, wrong fries, wrong tortia burger, I'll never order there again or recommend it to anyone who wants the right thing or warm food

According to expectations. Everything OK. The missing drink was delivered immediately.

Staff very accommodating and friendly. Food is just Burger King.

If you expect Burger King you will get a clean and nice Burger King here

Simple portions, but still okay for what you get in the bag.

All good for a fast food restaurant.

Always happy for years. One of the best Burger King I know. Everything you expect from Burger King + a little more.

Plant based orders burgers in plant based packaging. Bones in it. Patty was meat. Disgusting

Unfriendly, helpless, wordless service. Definitely not a fast food restaurant that justifies another visit.

Waited 15 minutes at the checkout, ordered 2 cheeseburgers, after another 15 minutes I gave my bill with the pickup number to one of 9 other waiting customers and left, Burger King HDH... NEVER AGAIN

Clean Burger King with friendly staff. Food came quickly and fresh.

If I could I would give them minus points, all the extras on the burgers were missing and when I ordered churros towards the end I had to wait 25 minutes for them. Unsympathetic staff when I asked how long it would take, I was only told it would take.

The hot brownie tastes best with ice cream👌

Burgers cold, fries cold, king wings dry as a beetle's ass!! In addition, the wrong drinks were served. The unfriendly staff fits the overall picture. I wouldn't give any stars at all. No recommendation! Customer is not king here but a necessary evil!!

🚨ATTENTION!!! 🚨 I gave it 5 stars!!!! Now one. I've been eating here for years. Particularly Bacon King. I waited 20 minutes. They gave precedence to those who came later. (3 customers who placed the order after me. The meat was not the same it had a strange taste (in fact I digested it after 7 hours and severe nausea). The fries were not what I ordered. My daughter asked for a BBQ tortilla and they gave her one with vegetables. The bbq sauce was bitter (I know b.k. bbq well) and my daughter had to eat my King bacon. We finished eating there was no space to put the trays. While I was eating I saw more people complaining. (MINIMUM 6 7 PEOPLE IN 20MIN). I wonder where was the manager? And if he was there I don't think he cares at all. Because 6 7 people in 20 minutes complaining is not great. You should take example from langenau burger king. Cleanliness, friendliness, speed. Be careful. Smell the meat...

Best BK was there twice today, I dropped my Fanta in the restaurant & the whole floor was full, I wasn't even allowed to clean it up myself & I got a new Fanta, so many classic restaurants can learn a lot from the service, thank you very much to the nice gentleman for the Fanta & the friendly lady for the service.

It's clean here, there's good ventilation and the staff was very friendly. We also liked the loud music, so you didn't hear every conversation from the next table

Ordered via Lieferando. I called 20 minutes after the food was supposed to be there. Apparently it still takes 14 minutes. Okay, we'll wait. After another 60 minutes still no Esden received. 3 hours later the driver calls and says he is there now. I didn't know whether to laugh or cry. In between I kept trying to call the restaurant, but no one answered the phone!!!

We're really happy to be here every now and then guests.

People are rude and hang up when you want to ask something

Hello, we have been waiting for the food with 2 children for 2 hours and nothing has arrived, I called to find out, I was told that the house was not found, the delivery person tried to call me, I did not receive a call and the order was canceled without informing us. If you are not able to deliver please do this service, it hasn't happened once.. I am completely disappointed

Just bad. Double burger, the meat is so thin that you can see through it. 20 euros for the tooth gap. ONCE AND NEVER AGAIN

Let's make it short, scam... we had 3 orders and in all of them something was wrong or additional costs were incurred. For example, at the terminal there is normal ketchup with the fries, 50 cents on the bill. Free article from the app about crowns, 50 cents when paying. Coupons not redeemable or includes other burgers. Staff (shift manager?!) Very, very unfriendly... so you'd better eat somewhere else :)

Everything went very well....I was lucky to find myself among the "waves" of customers....when we arrived, the parking lot was empty.

customers smoke in the garden with children. They should ban it!

Unfortunately, a total failure. The delivery service is underground. The waiting time was 42 minutes, but it took 1 hour 46 minutes, and unfortunately the burger was completely soggy.

Under any criticism... every time you take the food you have to check it... because the staff forgets a portion of potatoes, a Hamburger. The best is when you take the food home and realize that it's not what you paid for... Katastrophe

First of all we received the food very quickly. It was just typical Burger King food. However, it was a bit sloppy and quickly put together. The ambience on site itself was good and also pleasantly air-conditioned. If the owner reads my review, I would recommend giving the preparation process a little longer.

Parking available and inside (spaces) clean.

Classic Burger King. There are better ones and there are worse ones. This one is one of the better ones. Yummy. Has the new order terminals.

There were onion rings with the app for 0.99 cents. I paid 3.49 when I asked and was told the price was no longer valid. That's more than 3 times as much without telling me. I don't think it's good.

The branch doesn't seem well maintained and no care is taken to ensure that guests park properly. Recommend the drive-in.

The burgers I was served had an ice-cold and mushy texture, prompting me to take them apart and examine them more closely. Upon closer inspection, I first noticed that the rolls were dry and not toasted. The lettuce also appeared limp and faded in color, with an unappetizing shade of brown that indicated spoilage. This disappointing experience is probably due to the fact that employees here change jobs more often than they change their underwear. This means that inexperienced people without sufficient knowledge of German have to get into management positions. There don't seem to be any employees with years of experience who could take the helm in critical situations, but given the pitiful pay, that's hardly surprising.

I just ordered onion rings, paid for them, didn't receive a call and there's no one there - a huge impudence

I ordered with mehemb. Straw, dips, mayo and burger were missing. It's probably not that difficult to put things into a bag after making a list.

You order and nothing happens on Lieferando. I waited over an hour and a half... I've never waited that long. The vestibules have given the time when it will arrive 🙄

Food was almost inedible, the order was incomplete and the staff wasn't really friendly either. Better avoid...

I ordered from BurgerKing via Lieferando, but instead of the menu I had paid for, only a burger was delivered to me with no side dishes or anything else. When I tried to call, no one answered the phone within half an hour and three quarters of an hour to be able to correct this error Never order from BurgerKing via Lieferando again The rest of the order was now delivered and there was also a donut as compensation

A Burger King like all the others. Usual quality. New bright facility. With USB charging ports. Clever.

Ordered at 7:42pm and it's 9:35pm but it's still not here. Even when I call, no one answers.

It's actually practical that there is a Burger King in Hildenhein, but unfortunately we noticed a lot of negative things: -So first of all we had to wait 20 minutes for 2 menus (at least there was nice music while we waited) -Then there were offers that were not given at machines and were only valid upon request -When we asked about the offer, the US Federal Reserve acted like a fool and said it was because of the deposit -5 orders were made before us, but they were ordered later -The last point is the price-performance ratio... We spent 34 euros for 2 small menus, 1 coffee and 6 chicken nuggets, where we only spent 20 euros at the competitor McDonald's Conclusion: It took a very long time for 2 small orders, offers were only valid upon request, staff were not nice and sometimes other orders of the same size were made first even though you ordered earlier and the price-performance ratio is really bad!!! No recommendation!!!

A nice, well-kept Burger King with great parking.

We ate from the menu. Some meat is pork. If you do not eat pork, you should say so in advance. They will make the choice that suits you. The service was fast and the waiting time was very short. It was a delicious snack for us. It was very good in terms of cleanliness. Toilets were very hygienic. The staff gave a friendly welcome

So the woman was very nice and served me great, filip great service 10 stars

The most disgusting thing I've ever been served. I was persuaded to order via delivery service. After an hour of waiting - even though it was during the week and after 10 p.m. - nuggets and fries arrived, which were completely soggy and tasted old. Delivered by an unsympathetic person in private clothes who stinks of fags and holds the tattered bag in front of my face like a barf bag... Never, never again!!

Unfortunately the new design doesn't help! If you get a cold burger for the umpteenth time, then you have to let the staff talk to you stupidly. That was my last visit to this branch!

In a burger shop where the burgers are freshly prepared and you get them cold, you can happily forgo our money.

I always order take away and get the wrong order.. Always nuggets burgers or schnitzel burgers. And when I'm home I see that there are cheese burgers in there. Today for the third time!!!

It's easy to forget things in the drive-thru because you're just messing around... then I haven't received everything I ordered in 2 out of 5 orders... Unfortunately, the quality also varies a lot

Burger King passt sich an 👍🏼😃 Nicht nur das Wetter ist eiskalt, sondern auch die Burger von Burger King 🥶 Unglaublich; eiskalter Cheeseburger!!!...der eine Stern ist für die sehr heißen und frischen Pommes. Aber das war sicher nur glückssache. Ich möchte gar nicht wissen wie lange der Burger schon dort rum gelegen ist vermutlich von heute morgen. Ich habe ihn nach Erhalt sofort ausgepackt und verzehrt bzw wollte ich. Nicht das jetzt das Veto kommt das bei dieser kalten außentemperatur ein Burger natürlich auch viel schneller kälter wird. Zieht nicht, kein Burger wird innerhalb von 10 Sekunden eiskalt

Das hat mit gutem Essen nix mehr zutun. Kalte Burger Letschige Pommes und teilweise dreckiges Restaurant. Nach zig Jahren wollte ich euch eine 2 Chance geben aber ich bereute es. Weder MC Donalds oder Burger King werde ich wieder besuchen.

Sehr sehr unfreundliche Mitarbeiter war nach der Arbeit Mc Drive einfach 30€ weg für nichts!! Pommes war nicht frisch, Nuggets waren verbrannt…..Und wollt mich beschweren die Mitarbeiterin am Telefon hat knallhart aufgelegt…Unverschämt

Die pommes waren fett triefend, genauso wie jeder einzelne burger. Wenn die Folie in der mein burger eingepackt wurde so voll mit Fett ist dass ich ihn schon durch die Verpackung erkenne ist das kein gutes Zeichen. Die Panade des crispy chickens war alles außer knusprig, als hätte man das Stück Hähnchen in lau warmes fett für 2 Minuten geworfen

Hunde auch bei leerem Lokal und wenn man freundlich fragt auch nicht erlaubt vielen Dank für die Gastfreundschaft 30 € Umsatz fehlen und ich komme nicht wieder.

Kein Klopapier und kein seife im spender, das geht gar nicht. Den Bürger war lau warm der Käse nicht mal annähernd geschmolzen. Gestern erneut probiert, Klopapier und seife vorhanden dafür lag Dreck auf der nachbartisch 4 personen in der Küche um 1 Kunde zu bedienen dann würde erst ürgendwann sauber gemacht...

Langsame Bedienung und die Hälfte vergessen und dadurch doppelt bezahlt 😕

Jedes Mal,wenn ich bei Burger King Bestellungen aufgebe,kommt das Essen zwischen lauwarm und kalt an und immer fehlt entweder ein Burger sowie heute wieder der Fall,ein Getränk oder mal die Pommes Ich bin richtig enttäuscht

Systemgastronomie in der freundliche Mitarbeiter arbeiten.

alsooo how do i start… - das erste was ich tat als ich den burger king betritt war aufs klo zu gehen. die toiletten sind wirklich sehr sauber und bequem. die anderen bks sind in den meisten fällen sehr dirty. danke. - man konnte easy bestellen bei den bestellterminals!! das macht es für leute mit social anxiety wirklich einfach. auch danke dafür. - das schild „home whopper of the“ hat mich bisschen aus der bahn gebracht aber nicht schlimm ich hab die kurve noch bekommen -Der Bacon war leider nichtmal ANSATZWEISE gebraten er wurde ohne liebe auf den Burger gelegt. -Das ambiente wirkte beruhigend auf mein gemüt und hat das Essenserlebnis positiv beeinflusst. -Ich hab keine Krone bekommen

Immer mal wieder fehlen Sachen der Bestellung

Premium Burger waren nicht beschriftet und in identischen Boxen, konnten nicht identifizieren welcher Burger nun wo drin war, Burger zwar gut, jedoch in anderen BK's wesentlich besser. Zwiebelringe richtig heiss und frisch gewesen, das war super. Personal etwas langsam und keinerlei Interaktion bei Abholung am Schalter. Hätte theoretisch noch 3 Tablets mitnehmen können, hätte wohl keinen interessiert. Also ausbaufähig im Vergleich zu anderen BK's.

Ich kann nichts negatives sagen, weder über den Lieferdienst noch über das "Restaurant".

Schlechteste Burger 🍔 die ich jemals gegessen habe

Nach dem Umbau des Burger Kings ist das Ambiente sehr trist. Service ist okay, aber auf meine Fragen habe ich nicht mal richtige Antworten erhalten, eher unverständliche Blicke. Das Essen hatte uns letztes mal überhaupt nicht mehr geschmeckt, zuvor war es gut. Pommes versalzen, Saucen vergessen, Pommes Sauce schmeckte nach Fett mit Gewürzen, Hamburger geschmacklich nicht gut. Sorry, aber das geht doch besser! Wir werden wieder vorbeikommen, aber es gibt definitiv nun Verbesserungspotential.

Ich denke jeder kennt die Qualität der Speisen in Fast Food Restaurants was Optik und Frische betrifft. Aber ich muss sagen das sich die Angestellten in diesem Burger King noch Mühe geben, die Burger einigermaßen appetitlich an den Tisch zu bringen. Ambiente ist Burger King typisch ok. Hervorzuheben wäre der wirklich schnelle Lieferservice, der bisher noch kein einziges fehlendes oder falsches Produkt gebracht hat. Alles in allem unter den Burger King Filialen eine der wenigen Guten.

Bestellung geht schnell und einfach via Touch Terminal. Lediglich für Personen ohne technisches Verständnis könnte es etwas kompliziert sein. Das Personal ist jedoch hilfsbereit und unterstützt wenn nötig bei der Bestellung. Das Essen ist schnell abholbereit und schmeckt gut. Vor allem der Long Chicken und Crispy Chicken sind lecker. Die Pommes jedoch könnten etwas knuspriger sein meiner Meinung nach.

Mitarbeiter können kaum deutsch, was wohl dazu führt, dass keiner versteht was bestellt wird. In 95% der Fälle, ist ein Burger falsch oder nicht dabei, wenn man mehrere bestellt. Ambiente ist dafür sehr modern und cool.

Sehr gut und das Personal ist sehr nett

Schnell zubereitete Bürger, nettes Personal.

Sehr lecker und nettes Personal 🙂✌

Friss alapanyag ,finom étel, kedves kiszolgálás❤️

Mich ärgert es so sehr das seit Jahren immer die Eismaschine kaputt geht.

Viele Bestell Terminals. Hat sogar einen Liefer-Service

Отличный сервис! Выдали бесплатный бургер и большой стакан Cola! Еда очень вкусная, а атмосфера вполне приятная!!

Entspannte Atmosphäre und leckere plant based Nuggets😋

Meinem persönlichen Geschmack nach hat BK in den letzten Jahren abgebaut. Burger Patties und Buns sind trockener, allgemein weniger Geschmack (außerdem liegt Salz und Pfeffer nicht mehr aus). Liegt aber nicht unbedingt an dem Restaurant in Heidenheim, als an der Kette an sich.

Absolut leckeres und schnelles Essen von höflichen und zuvorkommenden Mitabreitern! Sehr empfehlenswert!

nicht mein Geschmack, wir waren meinem Enkel zuliebe da

Mir gefällt das vielfältige vegetarische Angebot 👍 Allerdings wirkt das Personal sehr desinteressiert...

Ich war seit längerem mal wieder in dieser Filiale und habe Whopper gegessen. Der war so gut, daß ich ein paar Tage später noch mal dort war. Wieder gut! Das erlebt man leider nicht nicht in jeder Filiale. Aber auch sehr guter Service, weil es auch noch sehr schnell ging. Und sauber war es auch noch. Unglaublich 😁😍

Eis und einen Kaffee gegessen, Das Eis war gut das Ambiente ehr nicht so, solange die Truppe passt, bzw die Bedienung ist alles gut !

Sehr gut und Mitarbeiter sehr freundlich und alles sehr sauber .

Super lecker und mega freundlich! Haben zum ersten Mal online bestellt und unser Essen kam deutlich früher als der Timer angezeigt hat noch perfekt warm bei uns an. Die Whopper selbst sahen aus wie aus dem Bilderbuch und so toll haben sie auch geschmeckt, die Nuggets sind hier ohnehin unschlagbar! Bei einem Whopper fehlte leider ein bestelltes extra Patty, aber nach einem kurzen Anruf bei einer wirklich freundlichen, lieben & kompetenten Mitarbeiterin der Filiale habe ich innerhalb kürzester Zeit Ersatz bekommen. Fahrer waren beide super nett! Edit: Größen der Burger, Nuggets & Pommes waren absolut angemessen & wir sind alle super satt geworden! Mega gerne wieder 💚

Sauber und zügig. Wie FAST Food sein soll.