Burger King Gersthofen in Gersthofen

Everything was great, everything was king...except for the chicken nuggets...unfortunately it's dry...inside and outside...otherwise everything is ok..Note: The burgers could be a bit warmer...otherwise nothing is closed complain...that's why 4 stars...

The entire meal was cold. The Burger King was empty, so it would have been appropriate to prepare the food fresh. I find it very disrespectful for the kitchen staff to serve something like that to the guest.

The new tortillas are not offered

Unfortunately you can't give -1 star... Food was cold and dry, apparently the sauce was forgotten. The drink was lackluster and inedible. The service was underground... Never again Burgerking Gersthofen...

Nice BK, but unfortunately no computers for ordering at all and only a single issue with one employee! The toilets are relatively large and clean.

Sometimes quite chaotic at peak times. As for the friendliness, apart from who you are served by, it's okay

The quality of the food was incredibly bad. Never again.

Everything would have been OK if the fries hadn't been ice cold. That doesn't mean freshly made.

Following scenario. I ordered a menu with 2 Xtra Long Chili Cheese. When I ordered I said please without jalapenos. (Background / I'm allergic to it) Order received checked and found. The cancellation is on. Ok again to the mc drive. Reported and a small piece of meat was bitten off beforehand as a security feature. Got the burger back after 10 seconds. Whoosh, the same burger, only the jalapenos were removed by hand. So go to the mc drive again. The employee (of Afghan origin) laughed at me when I asked for the shift manager. He also came and I explained the situation. It's also not possible to remove it due to the allergy because unfortunately the juice is still on it. At first I thought ok cool, no problem with the shift manager who immediately asked if I wanted a new one. Waited briefly and received a “new” one. Apparently I saw that the bun was bitten and believe it or not... I only received this same burger on a new bun... I received the bitten meat back along with all the contents (still Algerian). What Wa Suhr does is terrible, regardless of my allergy, and we're checking to see what can be done. You are acting with intent, even though I have pointed this out to you several times!! And no one cares. The branch will never see me again. In this case, customer service is of no use since it is a franchise-run branch.

Very outdated restaurant. The food was okay

The toilets are catastrophic and the service doesn't really care about the guest

What can you say...BK just. The toilets weren't clean. This may be because the BK is next to the highway. Service was great.

Delivery service is a complete disaster. You have to allow up to 1.5 hours for the food to be delivered. You're no longer hungry

Everything is good and it tastes good too.

The vegan Whopper was delicious, unfortunately it took a little long until the order was ready but all in all it was a satisfactory visit.

The double cheeseburger at Burger King was delicious! Juicy meat, melted cheese and the perfect amount of ingredients – highly recommended. Will definitely order him again!

Went there at 9:30 p.m. in the evening. The food was lukewarm and rather mediocre, the tables and seats were dirty and greasy, but the worst of all were the toilets! Flooded floor in the men's toilet, not just splattered, but actually a continuous pool maybe two centimeters high! The toilet itself was totally messed up, the faucet on the sink was so loose that I almost had it in my hand. The women's toilet was also dirty, no toilet paper, no wipes, nothing! This is bottom drawer and when I read the other reviews here, I regret eating anything at all! My wife also complained afterwards that her stomach wasn't feeling well. Honestly, this was the dirtiest and most run-down Burger King branch I've ever come across! Isn't there a regional management that will take a look at this!? Absolutely crazy!

I ordered for delivery and my food never arrived, which is a shame and of course there will be something else, none of them have said anything and no one answers the phone

Once again, the bag doesn't have what you ordered and paid for on the drive. I can only advise everyone to check your orders before you continue your journey. The burger buns smelled and tasted like old flour again.

I've often picked up something there because there was no alternative in GHF and the surrounding area. The food was sometimes ok, sometimes terrible. Service is so mediocre. I was only in the store twice because I usually pick it up from the drive-thru counter. But the furniture is already pretty worn out. Since the McDonalds finally opened in GHF there has hardly been anything going on at the BK. Rightly so. When I get something from the BK it's usually when I'm in Augsburg. There is a much better branch there.

Very expansive, furniture broken and dirty, toilets broken and hardly any light, air conditioning broken, terrace overgrown. Overall condition 5-

Totally outdated, dirty Food lukewarm, cigarette butts lying around in front of the children's slide 1 employee for inside and drive in

Everything fits, service, prices and quality

The burger was lukewarm and I forgot to add the cola 😡

I've liked this Burger King for years...

Sorry, I've left 3 times now because the waitresses are completely overwhelmed with 3 or more customers at the checkout. Apart from that, the ambience inside is totally crazy, there are more than enough pictures of it. Cleanliness, well, I think a whaler would work wonders here. For a long time I liked Burger King better than Mc Do because it was also grilled, but this branch denies everything good.

It wasn't clean, very run down. Coffee machine broken and the double cheese lukewarm. The regional management should take a look again.

06/21/24 I ordered a menu Cihiknaghet burgers were in there for a long time 🤮 so disgusting 🤢 never again You have to be hygienically controlled. That's not possible.🤢🤢🤢🤮🤮🤮🤮🤮

So far OK. Only the tables and the residual waste should be paid more attention to.

I'll write it in bullet points now, since otherwise it would be a novel: - Employees overwhelmed - Dirty and very old. SEE PICTURE OF COUCH. - Fries were ice cold - Curly Friese wasn't ready. They said it would be brought to me later... I should sit down and eat. Well, as expected, my curly fries were forgotten.

I ordered a Veggie Bacon King. The patty was vegetarian, but it had real bacon on it 🤣 . Something like that simply shouldn't happen. There are also allergy sufferers. But it was exchanged immediately without any problems.

It's always been good so far. I think it's delicious 😋

Fries cold and soggy, burger patty raw

Even though there were only two of us, the whole shop was filthy, they wanted to sell us fries that had been "hanging/lying" there for ages and were already so full of oil and totally hard. Never been to such a bad fast restaurant. I'd rather not eat anything and drive to a Burger King.

Classic..What can you say.. Simple 😋

I've been there several times, like today, and wanted to order something else. However, the restaurant is already closed at 10:40 p.m. Although the opening hours are until midnight. You will be served quickly when it is open. However, you have to be lucky that it is. This is the third time this has happened in the evening in the last three weeks. That's why only one star for service.

So a little more decency from the employee at the checkout would be an advantage.

Service is not that good, things are often forgotten when ordering and it takes a relatively long time at the drive-in

Unfortunately it wasn't clean and the benches were broken. It's a shame

On April 7th, 2024 at 10:00 p.m. the employee at the checkout shows no interest in the customers, then she goes into the kitchen, looks through the chicken fillets in the warm position with her fingers and then licks her fingers... super appetizing!!! Before that, she plays around on her cell phone like all her other colleagues. Where is the hygiene? This needs to be controlled. The whopper was made with the meat from the cheeseburger instead of the “normal” meat.

Absolutely unfriendly staff. Sometimes people work there in private clothing. The store as a whole doesn't seem clean. In the future I will avoid the store and prefer to go to the nearest Burger King.

We were served in <1 minute, the gentleman was also friendly, the food was there in <2 minutes and everything was fresh and crunchy. I had to check three times to make sure I was actually at Burger King, wow! Thanks

Very clean and well maintained Staff also very friendly Very quick service

The only Burger King I currently know that offers chicken wings.

What kind of laughingstocks are you? You close at 12:00 a.m. and your doors close at 11:10 p.m.

Finally personal customer contact again. Very pleasant.

Unfortunately there are no electronic ordering panels, so long waiting times. The usual configurations are also not possible. Drive-in, good parking situation. Toilets very clean. Too few staff during peak times. Quality of food as in other branches. Small terrace, card payment possible.

The staff wasn't necessarily very bright-minded. They had to repeat everything 10 times, but that's nothing new either. Food was typical Burger King meat fresh fries a bit old Cola was also good

Total failure, incomplete, too late and extremely unfriendly

I ordered online today at 3:03 p.m. and waited until 10/16 and the order just didn't come and I canceled the order. That's a hell of a lot and soooo bad service from the Burger King branch. That's really bottomless and cheeky. Normally no one should eat there anymore, let alone I would like to give zero stars to order online, but unfortunately that's not possible. People read the negative reviews through the voices of everyone who will never see me in the branch again or will never order online again

Burgers taste like nothing. This is not the case in other branches! However, the service person was very friendly...the only good thing.

Food was cold and rancid. The burger tasted like it was from yesterday. I will avoid this branch in the future. Cleanliness is also questionable. Likewise, the ambience looks pretty worn out.

I ordered it there via Lieferando. My food arrived cold, late and incomplete. What's the point? It doesn't work at all. They cannot be reached by telephone. I tried several times but in vain. The main thing is that you pay a lot of money and things are forgotten!!?

Bought Grad Cola for almost 4 euros, which tastes like water. Stupid prix systems. What's the point for the price? Was the shift manager inattentive? Greetings, Malte

I've known this place for many years, avoided it for a long time and now gave it another chance. Hardly anything has changed. The food was often cold and the ice cream machine was often apparently broken. Now the menu is displayed on monitors. You hardly have a chance to look at the individual dishes because the display is constantly changing and the focus is on the menus. Apparently this is intended to artificially increase sales. The staff was actually always short and you always had the feeling that you were interrupting something.

Luckily there are no machines. Friendly staff at the checkout, food was ready quickly and was good.

Eyelashes in chilichees citizens

Ich wollte BK wieder eine Chance geben und hab dort gegessen. Ende vom Lied waren Salmonellen. BK sieht mich nie wieder

Im Gegensatz zu anderen Fastfoodlokalen fühlte ich mich hier nicht freundlich bedient, sondern abgefertigt. Die Einrichtung macht einen abgenutzten Eindruck.

Naja, einer der schlechtesten BK die ich kenne Toilette naja vorhanden, aber Sauber ist was anderes

Fast Food für den schnellen Hunger. Burger gut. Schneller Sevice. Für zwischendurch o.K.

Sehr freundliche Mitarbeiter und nette Mädels 😉

Recht gute Filiale freundliches Personal und sauber gehe gerne hin. Weiter so

All BK ate the same. Stop asking me to review them.

Sehr kühler Innenraum, Beleuchtung defekt, wir saßen im halbdunkel in dicker Jacke am Tisch. das Essen war lauwarm, nur eine Kasse geöffnet, unvollständige Essensausgabe und am Ende konnten wir unsere Tabletts nicht abräumen, da alle Tablettwägen überfüllt gewesen sind. Ich gehe nur 2x pro Jahr zum Fastfood essen. Heute erinnerte ich auch wieder warum.

Intercom at the drive in was choppy and it was therefore difficult order. Else all was fine

Alles bestens. Essen so wie immer

War leider geschlossen, aber habe hier schon Mal sehr gut gegessen. Hoffentlich bald wieder auf

Burger King, Wer hier hingeht weiß was er will. Wer abgedrehten veganen Hipster Gedöns will sollte wo anders hin gehen. Meist schnelle Bedingungen egal ob am Tresen oder am Drive.

Nicht gerade der sauberste Burger King...

Pommes kalt.... Burger war ggf schon länger fertig und ich musste 2 mal sagen dass ich die Bestellung "to go" möchte

Is halt ein Burger King. Nix besonderes das den von anderen hervorheben würde.

Gibt nichts zu beklagen. Mitarbeiter sehr freundlich, essen schmeckt wie es soll.

Burger sind wie überall so klein geworden. der big kuing vor allem. Personal sehr nett

Alles okay, normaler Burger King halt. Leider noch keine SB Terminals. Parkplatz könnte auch besser gepflegt sein. Grünanlagen.

Alles top, der Junge man an der Kasse war so nett spitze wirklich

Auf den Burgern ist nahezu keine Soße

Unser nugget burger die Nuggets waren so hart und trocken wenn wir es nicht eilig gehabt hätten,hatte ich es zurück gebracht

Sehr wenig los gewesen. Trotzdem längere Wartezeit bis überhaupt jemand kam. Essen war jedoch frisch gemacht und heiß. Behinderten Toilette gut zugänglich und sauber.

alles bestens, wir kommen immer gerne zu euch

Das Essen dort wird immer schlechter man bekommt kaltes Essen und Pommes die nichtmal durch sind

Es tut mir wirklich leid, aber ich habe mich nicht wohl gefühlt. Es steht nur ein Mann an der Theke, der zwar freundlich ist aber sichtlich überfordert ist. In der Küche hinten ist niemand zu sehen. Die Filiale ist nicht gerade einladend. Unsauber, obwohl erst geöffnet wurde. Abgenutzte Möbel. Auch das Angebot ist nicht so ansprechend.

Das Essen schmeckt ziemlich üblich wie es halt bei einem BK so ist. Leider mangelt es bei dieser BK-Filiale an Sauberkeit. Es sind wenige Tische sauber, sodass die Auswahl ziemlich begrenzt ist. Die Möbel sind in einem desolaten Zustand und einige Lichter flackern schon seit längerem. Insgesamt ist es ein bedrückendes Erlebnis hier zu essen. Das Personal wirkt ziemlich gelangweilt. Ich kriege nicht das Gefühl, willkommen zu sein. Zwar kann ich keine Feststellungen zu den Zuständen hinter den Kulissen machen, allerdings gibt mir die aktuellste Reportage von RTL sehr nachzudenken. Ich werde in Zukunft diese und auch andere Filialen von Burger King meiden.

Sehr schnelle Zubereitung und schmackhaft Pommes immer frisch!

Alles top. Essen war schnell fertig. Bedienung nett.

Unbedingt kontrollieren was beim drive-in in der tüte ist! Ich habe heute das 3. Mal nicht das bekommen was ich bestellt und bezahlt habe.

Die Mitarbeiter haben keine Freude an ihrem Job, er herrscht ein bedrückendes Klima und man fühlt sich nicht willkommen. Leider waren alle Tische draußen nicht gewischt. Auch insgesamt war es nicht sauber. Wir wurden von einem netten jungen Mann bedient, der sich aber sichtlich nicht wohl fühlte. Essen wurde schnell zubereitet und war lecker.

Freundliches Personal, Service nur vier Sterne, da von 2 Kassen nur eine Besetzung war, aber genügend Gäste. Sauberes Restaurant... Waren aus Empfehlung dort hin gefahren..

Schon öfter hier Boxen stop eingelegt