BURGER KING Deutschland GmbH in Leer (Ostfriesland)

I have never waited so long, 15 minutes, for my food in my life. And there wasn't much going on. But friendly the staff was defensive. Have to laugh myself. It's been a long time since I sold myself there, the statement was that McDrive was defective. Hahahahahahah

I stood at the checkout for about 15-20 minutes (paying in cash) until I asked what it looked like if I could pay because my colleagues were almost finished eating and I still couldn't pay ... I finally got paid in a “VERY RUDE” manner. That was the last time I was there!

Unfriendly and you have to wait half an hour for your food. Never again. There is no customer service here

The people were nice, but the food wasn't fresh and the feeling wasn't there.

What a slow loading. ...unfriendly. . impudence

Unfortunately, something is always forgotten when ordering!! It's a real shame and to the regret of the customers

Very clean restaurant with an attentive and friendly team. The burgers are well prepared and taste fresh. What struck me as particularly positive is that the tables and the area are wiped down regularly - hygiene is taken seriously here. I'd love to come back

You have to wait a really long time

You have to wait too long for the food

Food tastes good, service sometimes leaves something to be desired. Slightly longer waiting times

I just wanted to order two nugget burgers “quickly”. The waiting time should be 20-25 minutes. Then I left. The meaning of “fast food” is completely missed here. It's not the first time I should have waited forever. Orders are often packed incorrectly and/or people wait far too long. It's a shame - the range of veggie alternatives is great! The “driveway situation” and road connection is also more bad than good.

Disappointing experience at Burger King I recently had a very unpleasant experience at a branch. The employee at the counter couldn't understand German, which made communication extremely difficult. Unfortunately, this also meant that I ended up paying the wrong amount, double what my meal actually cost. Unfortunately, customer service was not helpful in this situation and did not solve the problem. Very disappointing - something like this shouldn't happen!

The opening times are not observed. Disaster. I think the employees do what they want there. Burger King otherwise great! But the store just sucks!

The wood is not made true to nature

Cheese snacks were old and lukewarm. My Big King XXL was okish. My friend ordered a burger without cheese and still got cheese. We went somewhere else to get a sandwich for her. Could really be much better. Shame.

Very friendly service and good service

Everything was great....fresh fries and above all HOT!!! Gladly again

Let's eat quickly and freshly prepared... the shop is clean... I have nothing to complain about... top

The service is super nice, the food is always warm and very tasty for a fast food restaurant. In my opinion the best! ❤️❤️❤️

Waiting for a long time and order not complete

Super nice shift today at 3:30 p.m. Warm delicious food in a welcoming environment :)

The food was very tasty and the service was sexy

EC payment often doesn't work, otherwise the plant burgers are very good.

These were by far the worst toilets ever! Toilet seat half torn off, pee on the floor and it smelled. Not again!

I was missing a burger. The order is rarely correct. It's a shame, even though there's nothing going on...

Burger king is the best restaurant in Leer. Specially the services and behaviour of there staff. All the staff are very polite and friendly. Most important thing there food are super delicious 😋 Love to visit Burger King again. I strongly recommend you.

Very tasty food, nice staff, and above all the new tortillas are very successful...

Wrong order again. If you don't check it yourself, it's probably your own fault. 4/5 orders were incorrect. It's not worth going back either. Thanks for nothing!

I'm actually not one to write a lot of reviews. 1. King meal Kids ordered it was only a hamburger, fries, toys, the soak was missing and the fruit was missing, of course only noticed at home, the hamburgers had no sauce, employees barely understand German.

Cold food and tasted like crapp

The burgers at Burger King are always tastier than those at McDonalds. Tasty Grill taste. And big! Orders are ready quickly and staff are helpful.

Very nice fast food restaurant. Nice staff, fresh food!!!

Good place for lunch with friendly staff

Delicious food and short waiting times.

The staff here are always very friendly and are always happy to help if you have any problems. The food is freshly made and tastes delicious. You can eat well here.

Food tastes perfect, service is extremely friendly! Ms. A. in particular stands out for her friendliness and her service awareness!

The burger is always good when we have eaten there. Plenty of sauce in the burger, plan based nuggets and onion rings are always crispy and delicious.

Was at Burger King for the first time in my life and it was absolutely bad. Would it be better to go to McDonald's?

It was enchantingly beautiful! 🤭 This quiet and stylish design of the restaurant captivates me every time. In addition to the delicious burgers, this restaurant also offers numerous other magical dishes. Optionally also without the slaughter of harmless animals. I don't think I've ever been more impressed with a fast food joint. WOW! 😍

Unfortunately only 4 people ate. There was no grain in the cola.

Very quiet, helped quickly and friendly, wopper was made while waiting. So a good view into the kitchen. Wheelchair friendly.

It's just extremely hot in the restaurant, no air conditioning, or never turned on, otherwise everything is as you would expect from a burger king

Typical Burger King store... Little frequency in contrast to the competitor on the other side of the street

Everything was just great, I would be happy to recommend it again

Food is burnt and dry. Been there twice now and it's always the same. The staff is nice, that's why two stars. Definitely don't go there again.

I was there for the first time since it opened. Until now I've always eaten at the competition across the street. From now on only here! Incredible variety for people who don't always want everything with meat. Plus the advantage that individual burgers are affordable even without a menu. The restaurant looks very hip, modern and clean. Significantly smaller than the golden M, but more comfortable and, above all, quieter!! At M I get tinnitus if I stand too close to the loudly beeping kitchen, but here it was completely different. We tried our way through the menu and reordered several times. The burgers weren't slapped together, were hot and fresh. Fries and churros were also very tasty. Everything was on the tray and neatly placed on it. It's nice that there is still an eye for such subtleties in the fast food sector. The two ladies in service were also very friendly. In summary: * Large selection * Fresh preparation * Clean and quiet guest room * friendly staff * P/L ratio better than M

The terminals for ordering are very inconvenient. The food was cold. The soap in the toilets was empty. A hand dryer? You can save yourself quite a few such virus distributions.

Great staff and very clean restaurant. Thanks for a short break with delicious food

Nice service and good parking space and delicious food

For a burger chain, we got very tasty and hot food. Everything was clean including the toilets.

Super tasty, great service and the staff are very friendly! 🙏🏽

Dirty store really!!! We go there on Tuesday evening at 10:30 p.m. & they tell us there's no more beef... only chicken... I've never experienced anything like that... Just no more meat... Terrible... ideally no stars at all !!!

Ordering and paying via the terminal was very easy. The order was ready for pickup after a short wait and the table we sat at was very clean. The food was warm and delicious.

Very good branch 👍🏽 Super nice employees 😺

Coming from NRW, this BK is a blessing. Well air conditioned, clean, very friendly, fast and decent burgers.

Burger King in Leer Stadtring right at the intersection. You can only drive in from the main road and out only to the right onto the city ring road. If you don't want to go in that direction, we park at McDonald's or Action and walk over. The Burger King is modern and everything is clean. We also forgot something when ordering, but as soon as we said it, they brought it in and apologized politely.

Delicious, cozy, simply great! But bring kingsmart back

+ nice staff - no King Smart + fast service

Food as always, everything very clean and new and not much going on on a Friday afternoon

... Three guests, we are waiting for food. There was nothing going on at the drive in. I ordered 2 menus. 1x normal 1 x vegan... Meat was put in the vegan menu and when we got home it was discovered that there was meat in both of them. The call to the store turned into a gauntlet. Thank you for nothing. Was my first and last time. Then it's better to go over to the other side to the big M

Everything fresh, super friendly

Very bad store, long waiting times, overwhelmed employees and cold poorly prepared food. My Cheesy Bacon Lover Double was only with a dry slice of cheese, without sauce, bacon or the other two slices of cheese. I was looking forward to the burger and got something tattered. There were also only small fries instead of large ones as stated in the app, and the mayo was missing. We were also given a 0.4L Cola instead of a 0.5L Sprite. It's better to go to McDonald's because it's way better in Leer. If Burger King is only in Friesoythe, Leer is an absolutely incompetent restaurant. Burger King empty? NEVER AGAIN!

Bought burgers to take away again yesterday. Was served very quickly and friendly. Burgers were still warm and tasty 10 minutes later when we got home. Gladly again

The competitor on the other side is more recommendable

You can go there, but you don't have to. It was my first time there and that's enough.

The best Burger King around here, food is always delicious and staff is always nice and understanding. Also very clean for a fast food chain :)

Nice and quiet, not so loud and it's delicious too

The music was a bit too loud for us. Otherwise we had a pleasant time. The young waitress was very friendly.

I could write so much that won't change the fact that the food is as unhealthy as it is in all burgers. However, a very attractive service person with oversized glasses that also suit her. Burger King definitely fills you up and doesn't have that stressful atmosphere

Was there on 2 consecutive days, food and everything was fine, but unfortunately parts of the order were forgotten on both visits. But it was subsequently submitted/improved after the notification. I'll probably go back more often because the selection is already very good.

The way stores are. Impersonal and cold. It was clean. Eat warm. What can you say? Everything OK.

Everything hasn't worked out the way it should.... It's a shame about this branch....

Actually doesn't deserve a star at all. If you want something to eat here, you should plan on waiting for a very long time. Fast food is definitely something different, slow food is almost better. More than disappointing and nerve racking. The staff seems more than overwhelmed. There is an urgent need for further training here. If you're hungry, you should go somewhere else!!!!!!!

Forgetting things several times. Forgetting expensive burgers and especially chicken wings. The money is simply gone. Something like that shouldn't happen. Something like that has to include an apology in the form of a drink or something similar. Far too few employees. The management team should urgently deal with their management . Worst Burger King in the area

The food is delicious and most of the staff I've interacted with are very nice and kind. Tho I will say one of the corner walls has termites in it and you can hear them scratching at the wood.

Typical chain restaurant… Usually little visited here. Deduction for the 5 minute wait for a milkshake despite the restaurant being empty, and for the fact that you can't order via the app!

I've been on the drive in front of the ordering terminal for 20 minutes and haven't even been asked about my order...

Very clean restaurant, great friendly staff and super delicious food!!!!!

This was my third and last visit to Burger King in Leer. I know the staff can't do anything about guidelines, so no negative criticism of the nice people there. However, price/performance is no longer really in harmony. Had a Whopper menu (large) with fries and coke. So far so good. The transport to my home took less than 5 minutes, I live less than 1000 meters away as the crow flies. Burger ice cold, not even any residual heat. The "big" fries are a real joke in terms of quantity, totally floppy and also cold. catastrophe What has improved, in contrast to my first two visits, was the speed at which I was able to receive my food. While it took over 30 minutes each on the first two visits, it was now barely more than 5 minutes (the store was almost deserted on the first two visits, just like this time) But the quality of the goods was really bad. Sorry Burger King, this really needs to be improved.

Maybe it's because of Mr. Gerdes and the rest of the team... I definitely have the feeling that a lot has changed and improved with the orders and the food on site. I haven't had anything to complain about lately. 👍 Keep it up. Why can't I use the mobile app for your branch to order? This should have to be regulated somehow. The competition has been doing this for years.

Naughty and everything wrong never again 🚨

The Burger King was very dirty! The food was OK Burgerking! But unfortunately not again when it comes to hygiene!

We ate in your restaurant today, March 4, 2024 at 1:00 p.m. The food was quick and hot instead of warm like in the other restaurants. Fries were hot and with a light, pleasant salt layer. Burgers were very tasty but unfortunately I didn't get everything on.😅 The employee who served the drive and looked after the guests in the guest room was very motivated, friendly and accommodating. I would be happy to come back as a guest 👍👍👍 *I have a small comment about the bench in the guest room, as please pay attention often to whether a guest touches the bench with their fat fingers and leaves a feeling. But otherwise everything was clean

Things are improving. At first they couldn't process orders properly...it was a drama.

Very clean! Very nice employees. Top!!!

I might understaff the kitchen even more. July 13, 2022, 7:45 p.m.: Ordered a burger with a double patty, only got one. September 20, 2022, 8:33 p.m.: Ordered King Fusion with waffle, received no waffle. December 25th, 2022, 7:19 p.m.: Ordered a burger with a double patty, only got one.

Very good burger, top service. one of the best burgers I've eaten ☺️☺️

Best fast food restaurant in East Frisia. The staff is super friendly and always make an effort to treat every customer appropriately, no matter how stressful they are. Every time a friendly and warm atmosphere. The food tastes very tasty and the eating area is always clean. You're doing a great job!

Nice staff and it's very clean and the food is hot and fresh, other branches can follow an example

Great place, better than McDonald's. Great management team, especially this blonde bearded guy. Food was very great and only had to wait 5 minutes, but they brought it to me. And great music, but it's a shame there's no rap.

Super friendly staff. Orders are processed quickly. Personally, I like the design of the guest room. :)

Everything went fine. I will come back.

As always we had to wait a long time, but this time it was impossible. Waited 10 minutes in the drive until he took the order, then it was finally time, ordered paid and then put it on the corner. The car behind us brought the food after 15 minutes and we were still waiting. After 20 minutes I went in and got my money back. That was the last time for us. Over to McDonald's, 3 minutes later we had our food.

Today it went quickly and without any problems. Staff friendly, products fresh. It was cleaned quickly.

Looks very premium. Looks elegant and delicious and tastes like in a 10 star restaurant.

I ordered the Smart Menu, it was definitely worth it

Having to wait too long (20 minutes). The food is fresh and good. Cleanliness of the ladies toilet👎.

Ordered at the station, waited over 30 minutes and the food came without mayo and ketchup and half of the citizens were cold.. A very kind apology came just before we went out and the child was happy about a surprise ice cream

The difference between Germany and the Netherlands is clearly noticeable. The service is much better.

Was just there. Great staff, especially the shift leader gave us a particularly warm welcome. Food was very enjoyable, nothing to complain about. Top top top!