BURGER KING Deutschland GmbH in Leer (Ostfriesland)

Unfortunately you have to give one star Yesterday, after a long time, we went back to the various places there I stood there in front of the ordering box for about 15 minutes until the good woman tried to check my order No sooner said than done, paid for and asked to drive a little further to wait for the order That was the next 15 minutes until I had the burgers I ordered The passenger also drove the bag into the parking lot and discovered that it wasn't my order at all Unfortunately it wasn't what I would like to eat either, so straight into the store the bag was taken out of my hand and passed through the window to the customer (I very much doubt whether that was allowed) then I stood at the counter as ordered and stupidly put down and had to wait another 13 minutes until someone tried to give me my order In any case, it's clear to me that there won't be another visit to this store and I'll prefer to go opposite in the future

I waited almost 30 minutes even though there was nothing going on and incompetent staff

I was here two weeks ago – the drive-thru was out of service due to technical problems. Instead of an apology or a suggested solution, I was rudely told to come inside. I just drove away. Today I gave it another chance – the same thing happened again: the drive-thru was apparently broken again, again no apology, no warning, no alternative offered – instead, once again, very unfriendly. So I went in – the staff inside were just as unfriendly, and some of the food was cold. No customer service, no friendliness, no sense of service. I'm definitely never going here again.

Burger King, what can I say? Better than MCs

Very disappointing! I ordered from Burger King today and unfortunately it was an absolute disaster. Several items from my order were missing, including fries and a drink. This is not only annoying, but also disgraceful when you pay for something that you don't get! In addition, the food that arrived was cold and carelessly prepared. The burger looked like it had just been thrown together carelessly. The service on site was also poor - no apologies, no suggested solutions, just indifference. This was definitely my last visit to Burger King. If you're hungry and want a full order, look elsewhere!

We can only report good things. The burgers were fresh and "hot". Just as you would expect. The lady at the drive-in was super sweet and nice. Rarely have I had such good burgers. We are used to different things. Unfortunately. Took a detour. Everyone who complains has never eaten in Frisoythe...

It was busy since our visit was on the weekend. But the service was good.

My cappuccino only had milk in it 😡😡😡

Disaster! Unfortunately, I didn't have much luck with my first experience with the store in Leer. I ordered a burger at the drive in. Well, after biting into it, I lost my appetite. The meat was still frozen on the inside, very unpleasant. I wanted to give the store another chance. Would be disappointed again. Tables were all dirty/greasy. In the entrance there was a smell of urine from the toilets. There was no toilet paper or soap in the women's toilet. I ordered a hot brownie with ice cream, completely burnt and hard as a rock. Very unfortunate...

Actually zero stars. Was there yesterday. Drive in didn't work, technical problems. Well, it can happen. Had to go to the store. I stood there like stupid bread for 8 minutes. Nobody felt responsible for taking my order, everyone was busy doing something. Unfortunately, this negative experience was not the first.

Unfortunately, they are often unfriendly and overwhelmed! Sometimes it's just not open at lunchtime even though it's supposed to be open from 11:00 a.m....

The last shop. It couldn't be more unfriendly, the burgers don't look anywhere near as they should and the prices are like in a restaurant where it even tastes better. I don't know of any store that is as dirty and as lacking in enthusiasm as this one.

The lady at the checkout was very friendly and helpful, even though there were a lot of customers in the restaurant. During my stay, spaces that became available were cleaned immediately. The toilet was also very clean. The food we ordered was prepared quickly, although it wasn't very hot, it was still tasty. Very pleasant atmosphere for a fast food restaurant. I'd love to come back.

I don't understand why this always happens! It takes so long to drive in...

Everything is very good. My children liked it.

Absolutely lousy service, the fourth time I've gotten nothing on the drive there because the staff didn't feel like using the drive. I pointed out that I wouldn't come in to order anything and that from now on I would go to the competition. The answer was expected to be indifferent. This has never happened to me at MC Donalds, I have no idea what they can't do, at least it's very bad then they should put a barrier in front of the drive if their work life balance is maxed out €40 more today for MC Donalds plus the person in front of me also went to MC Donalds

Waited far too long! Unfortunately it doesn't work at all.

I had to ask again if this was exactly my order. I usually like burgers here, but situations like this stop me from coming.

Very dry patties, fries, too much salt, burger not tasty. This is the worst burger I've had there.

Tried it again today after years. If only we had left it alone. It started with the ice cream machine being cleaned during operation at half past 10 and therefore you couldn't get a milkshake or ice cream. Continued with us getting Planted Base Nuggets instead of regular ones. A portion of fries was collected but not packed. If there had been a lot going on, something like this could happen. But there was nothing going on. Not great in terms of taste either.

Even though my German is good, it was difficult for me to place my order. I couldn't make it clear to the lady that I wanted to order 2 different sandwiches. Only when she told me the amount did the coin drop and she had to consult a colleague to correct this. Fortunately, it has not detracted from the quality of your delicious X-tra long chili cheese and the delicious double bacon king.

Top 1!! It takes longer, but that's right!! It's worth the wait! 1st place in terms of taste! Keep it up...

sorry but never again.. first you don't have the products offered on the homepage/app, then you get your food lukewarm and then you still have indigestion. one star is already too many 😅

The staff couldn't be more unfriendly. You wait over half an hour for “fast food”, then you say something and only get complained about. Finally, the saying from the “dear employee”: “Next time you can be friendlier.”

It's gotten a lot better, but still check your order, you know 😁

A lot of things were sold out. Even the fries. I hadn't imagined it like that. This simply cannot happen.

Every now and then I like the burgers here better than the competition. However, this is the second time in this branch that they have only been served lukewarm. The Cola is also non-carbonated again. It's hard to judge the staff when you use the contactless system. However, the location here is completely wrong. It is only possible to lead from one direction of travel. The descent also only goes in the same direction as where you came from. We won't eat here again again.

As a real Burger King fan, I have to say that this is by far the worst branch.

Very tasty! I always eat the Bacon King. sublime!

I waited 20 minutes for my food in the drive in staff very unfriendly and didn't get what I ordered. If you don't want this job or have no idea about it, you should probably look for something else

Worst Burger King experience ever. Can't even leave a review through their website. Food was ready quickly. Tasted bland half of order for children's menu was forgotten. Tortilla that I ordered was like a burger wrapped in half a tortilla and really super small for the price I paid. I'll never go there again.

I have never waited so long, 15 minutes, for my food in my life. And there wasn't much going on. But friendly the staff was defensive. Have to laugh myself. It's been a long time since I sold myself there, the statement was that McDrive was defective. Hahahahahahah

I stood at the checkout for about 15-20 minutes (paying in cash) until I asked what it looked like if I could pay because my colleagues were almost finished eating and I still couldn't pay ... I finally got paid in a “VERY RUDE” manner. That was the last time I was there!

Unfriendly and you have to wait half an hour for your food. Never again. There is no customer service here

What a slow loading. ...unfriendly. . impudence

The people were nice, but the food wasn't fresh and the feeling wasn't there.

Unfortunately, something is always forgotten when ordering!! It's a real shame and to the regret of the customers

Very clean restaurant with an attentive and friendly team. The burgers are well prepared and taste fresh. What struck me as particularly positive is that the tables and the area are wiped down regularly - hygiene is taken seriously here. I'd love to come back

You have to wait a really long time

You have to wait too long for the food

Food tastes good, service sometimes leaves something to be desired. Slightly longer waiting times

I just wanted to order two nugget burgers “quickly”. The waiting time should be 20-25 minutes. Then I left. The meaning of “fast food” is completely missed here. It's not the first time I should have waited forever. Orders are often packed incorrectly and/or people wait far too long. It's a shame - the range of veggie alternatives is great! The “driveway situation” and road connection is also more bad than good.

Disappointing experience at Burger King I recently had a very unpleasant experience at a branch. The employee at the counter couldn't understand German, which made communication extremely difficult. Unfortunately, this also meant that I ended up paying the wrong amount, double what my meal actually cost. Unfortunately, customer service was not helpful in this situation and did not solve the problem. Very disappointing - something like this shouldn't happen!

The opening times are not observed. Disaster. I think the employees do what they want there. Burger King otherwise great! But the store just sucks!

The wood is not made true to nature

Cheese snacks were old and lukewarm. My Big King XXL was okish. My friend ordered a burger without cheese and still got cheese. We went somewhere else to get a sandwich for her. Could really be much better. Shame.

Very friendly service and good service

Everything was great....fresh fries and above all HOT!!! Gladly again

Let's eat quickly and freshly prepared... the shop is clean... I have nothing to complain about... top

The service is super nice, the food is always warm and very tasty for a fast food restaurant. In my opinion the best! ❤️❤️❤️

Super nice shift today at 3:30 p.m. Warm delicious food in a welcoming environment :)

Waiting for a long time and order not complete

The food was very tasty and the service was sexy

These were by far the worst toilets ever! Toilet seat half torn off, pee on the floor and it smelled. Not again!

EC payment often doesn't work, otherwise the plant burgers are very good.

I was missing a burger. The order is rarely correct. It's a shame, even though there's nothing going on...

Burger king is the best restaurant in Leer. Specially the services and behaviour of there staff. All the staff are very polite and friendly. Most important thing there food are super delicious 😋 Love to visit Burger King again. I strongly recommend you.

Very tasty food, nice staff, and above all the new tortillas are very successful...

Wrong order again. If you don't check it yourself, it's probably your own fault. 4/5 orders were incorrect. It's not worth going back either. Thanks for nothing!

I'm actually not one to write a lot of reviews. 1. King meal Kids ordered it was only a hamburger, fries, toys, the soak was missing and the fruit was missing, of course only noticed at home, the hamburgers had no sauce, employees barely understand German.

Cold food and tasted like crapp

The burgers at Burger King are always tastier than those at McDonalds. Tasty Grill taste. And big! Orders are ready quickly and staff are helpful.

Very nice fast food restaurant. Nice staff, fresh food!!!

Good place for lunch with friendly staff

The staff here are always very friendly and are always happy to help if you have any problems. The food is freshly made and tastes delicious. You can eat well here.

Delicious food and short waiting times.

Food tastes perfect, service is extremely friendly! Ms. A. in particular stands out for her friendliness and her service awareness!

The burger is always good when we have eaten there. Plenty of sauce in the burger, plan based nuggets and onion rings are always crispy and delicious.

Was at Burger King for the first time in my life and it was absolutely bad. Would it be better to go to McDonald's?

It was enchantingly beautiful! 🤭 This quiet and stylish design of the restaurant captivates me every time. In addition to the delicious burgers, this restaurant also offers numerous other magical dishes. Optionally also without the slaughter of harmless animals. I don't think I've ever been more impressed with a fast food joint. WOW! 😍

Unfortunately only 4 people ate. There was no grain in the cola.

Very quiet, helped quickly and friendly, wopper was made while waiting. So a good view into the kitchen. Wheelchair friendly.

It's just extremely hot in the restaurant, no air conditioning, or never turned on, otherwise everything is as you would expect from a burger king

Typical Burger King store... Little frequency in contrast to the competitor on the other side of the street

Everything was just great, I would be happy to recommend it again

I was there for the first time since it opened. Until now I've always eaten at the competition across the street. From now on only here! Incredible variety for people who don't always want everything with meat. Plus the advantage that individual burgers are affordable even without a menu. The restaurant looks very hip, modern and clean. Significantly smaller than the golden M, but more comfortable and, above all, quieter!! At M I get tinnitus if I stand too close to the loudly beeping kitchen, but here it was completely different. We tried our way through the menu and reordered several times. The burgers weren't slapped together, were hot and fresh. Fries and churros were also very tasty. Everything was on the tray and neatly placed on it. It's nice that there is still an eye for such subtleties in the fast food sector. The two ladies in service were also very friendly. In summary: * Large selection * Fresh preparation * Clean and quiet guest room * friendly staff * P/L ratio better than M

Food is burnt and dry. Been there twice now and it's always the same. The staff is nice, that's why two stars. Definitely don't go there again.

The terminals for ordering are very inconvenient. The food was cold. The soap in the toilets was empty. A hand dryer? You can save yourself quite a few such virus distributions.

For a burger chain, we got very tasty and hot food. Everything was clean including the toilets.

Great staff and very clean restaurant. Thanks for a short break with delicious food

Nice service and good parking space and delicious food

Super tasty, great service and the staff are very friendly! 🙏🏽

Dirty store really!!! We go there on Tuesday evening at 10:30 p.m. & they tell us there's no more beef... only chicken... I've never experienced anything like that... Just no more meat... Terrible... ideally no stars at all !!!

Ordering and paying via the terminal was very easy. The order was ready for pickup after a short wait and the table we sat at was very clean. The food was warm and delicious.

Very good branch 👍🏽 Super nice employees 😺

Coming from NRW, this BK is a blessing. Well air conditioned, clean, very friendly, fast and decent burgers.

Burger King in Leer Stadtring right at the intersection. You can only drive in from the main road and out only to the right onto the city ring road. If you don't want to go in that direction, we park at McDonald's or Action and walk over. The Burger King is modern and everything is clean. We also forgot something when ordering, but as soon as we said it, they brought it in and apologized politely.

+ nice staff - no King Smart + fast service

Delicious, cozy, simply great! But bring kingsmart back

Food as always, everything very clean and new and not much going on on a Friday afternoon

... Three guests, we are waiting for food. There was nothing going on at the drive in. I ordered 2 menus. 1x normal 1 x vegan... Meat was put in the vegan menu and when we got home it was discovered that there was meat in both of them. The call to the store turned into a gauntlet. Thank you for nothing. Was my first and last time. Then it's better to go over to the other side to the big M

Everything fresh, super friendly

Very bad store, long waiting times, overwhelmed employees and cold poorly prepared food. My Cheesy Bacon Lover Double was only with a dry slice of cheese, without sauce, bacon or the other two slices of cheese. I was looking forward to the burger and got something tattered. There were also only small fries instead of large ones as stated in the app, and the mayo was missing. We were also given a 0.4L Cola instead of a 0.5L Sprite. It's better to go to McDonald's because it's way better in Leer. If Burger King is only in Friesoythe, Leer is an absolutely incompetent restaurant. Burger King empty? NEVER AGAIN!

Bought burgers to take away again yesterday. Was served very quickly and friendly. Burgers were still warm and tasty 10 minutes later when we got home. Gladly again

The competitor on the other side is more recommendable

You can go there, but you don't have to. It was my first time there and that's enough.

The best Burger King around here, food is always delicious and staff is always nice and understanding. Also very clean for a fast food chain :)

Nice and quiet, not so loud and it's delicious too

I could write so much that won't change the fact that the food is as unhealthy as it is in all burgers. However, a very attractive service person with oversized glasses that also suit her. Burger King definitely fills you up and doesn't have that stressful atmosphere

The music was a bit too loud for us. Otherwise we had a pleasant time. The young waitress was very friendly.