BURGER KING Deutschland GmbH in Hameln

Really good atmosphere! The workers are very friendly and served flawlessley

We were there on a Saturday around 6 p.m. You had the feeling that the entire staff was overwhelmed. Confusion, hecticness and an irritable mood. Some of our burgers were either cold or had obviously been ready for a while and had just been reheated. The waiting time of over 20 minutes wasn't exactly acceptable for a "fast food restaurant"

The fries are old, hard, dried out and were mixed with new ones. We've never had such bad fries before. One less regular customer…

Well, the speed in a fast food is still up in the air here. Some of the employees are completely overwhelmed. Dishes come out wrong, it takes forever for the order to arrive, etc. But, you have to say, they always remain friendly, no matter how the employees are sometimes harassed. Maybe it's because nothing is left in stockpile and is actually freshly prepared?

Not only that, I waited about 30 minutes to order for one burger!! Moreover, the meat was terribly burnt and the Coke was carbonated and tasteless - a tragedy, I have never eaten anything like that in my life

Totally disappointed... Staff overwhelmed. Order not correct. Waited forever...

Garbage, garbage, garbage... Long waiting times. Eat garbage. Everything dirty

Very long reactions until the food was ready. The term fast food is not appropriate here.

In the past I was very dissatisfied with the branch. However, the overall package has developed very positively. The staff is very friendly and the waiting times are not as long as they used to be. The food has the typical fast food quality. All in all, I'm very satisfied now. Keep it up. 🍔 Update: The branch is incredibly dirty lately. There are paper napkins and packaging waste lying around on the floor. It's particularly crazy outside in the outdoor area. The waiting time was significantly longer this time. Too bad. ☹️

Worst store ever. You wait forever every time. No matter which team. The food that is supposed to be hot is cold and what is supposed to be cold is warm, assuming you even get your full order... Bad!

Absolutely underground! We first stood in the drive for 45 minutes, then we got burgers that seemed to be from yesterday... Also, we didn't get what we ordered. When I spoke to the employee about it, he was friendly, but it was pretty clear to see that he didn't really care!

First you fumble around in your mouth, then you also get a raw burger. If you ask, you'll be told on your first name and told "I'm the shift manager, if you don't like it, you can leave" once and never again.

Been there several times but had to wait longer in several cases...

Way too slow and not the first time I've been there. Food that was too dry is really not normal.

Die Bestellung wird immer unvollständig geliefert, es wird immer "vergessen", etwas hineinzugeben. Zusätzliche Zutaten (z.B. Käse, Speck oder Schnitzel) werden nicht hinzugefügt, obwohl man sie bezahlt hat. Das ist kein Einzelfall, das ist immer so. Ich war schon oft dort und es gibt immer irgendein Problem. Horror 😱 Ich empfehle nicht, ich empfehle nicht, kommt nicht her!!! The order is always delivered incomplete, they always “forget” to add something. Additional ingredients (for example cheese, bacon or cutlet) are not included, although you paid for them. This is not an isolated case, it is always like this. I've been there many times and there's always some problem. Horrible 😱 I don’t recommend it, I don’t recommend it, don’t go here!!!

I'm already satisfied when I notice that something is missing from my order, Mr. Dalafdham takes care of it and everything is fine again. The employees are already trying hard. Everyone very friendly

20 min waiting time in the drive in???

I always eat planted burgers there, and planted chicken also tastes authentic.

The food tasted miserable. There was no carbon dioxide in the Vola and the salesman at the drive-thru insulted me because I was supposedly standing too far away from the window

TODAY'S VISIT WAS A DISASTER!!! The lady with the dark red hair and the tattoos on her neck didn't understand the system of an appropriate service staff, so anyone who treats customers like that shouldn't work in contact with people!!!

Super cool staff! Of course the burgers are also the finest. I can only recommend it!!

Best and nicest Bk boss I have ever experienced. Definitely recommended!!!

Grilled meat is simply incredibly delicious!

Waiting 40 minutes for 3 burgers 👌

Impossible branch manager, put our order in the bag incorrectly and incompletely. When we wanted to clarify it on site, the branch manager was indifferent and unfriendly. Our food was cold, he didn't care. Dip was wrong again. Actually minus 3 stars.

Waited 25 minutes for a small menu. The men's room smelled worse than a highway restroom. There is no air conditioning either! Never again!!!

Food is often cold and soggy even though you have to wait in line at the drive. Staff has difficulty understanding orders in German. Then there are two to three questions after each post. When the food is brought to the car, it is served through the window without comment. Not the best Burger King. Unfortunately.

Waited over half an hour for a small order 😒

I have never experienced such outrageousness in my entire life! I paid half a fortune for the large wings and didn't receive any. I called the branch 7 times without anyone answering. When I mentioned this today I had to insist that the shift manager come. She brazenly accused me of doing something like that more often, say her colleagues. When I asked which colleagues had said that and wanted them to tell me themselves, since it was my first time doing something like that, the colleagues mentioned were suddenly no longer there. Accusing a customer of lying about a few euros and supposedly doing something like that more often forced me to decide that this was my last visit to this branch. So often something has been forgotten and not spoken about. If you dare to do this you will be portrayed as a liar and cheat. INSURANCE!!

Totally overwhelmed, staff just chatting with each other instead of taking care of the orders. I waited 20 minutes for a Bic King XXL menu in the store that was way too warm and there were a few others who had to wait in the heat. Unfortunately it doesn't work at all!!

Well, where should you start...on the one hand, you wait significantly longer for your food at BK than at McD, for example, which was often already cold or, as recently, two burgers were missing and not for the first time. Some employees are simply not able to pack a bag completely. However, others are quick and friendly and remember to pack everything up. So light and shade... you have to be lucky that the right employee serves you 🤷‍♂️

We can only recommend it and a visit won't do any harm.

We won't visit this Burger King branch a second time. We waited just over 10 minutes for our order and we only ordered nuggets and churros. Then the people in front of us had their order even made twice. After we got our food, we went out into the outdoor area. As soon as I started eating, I started smoking. Is this a fast food restaurant or a smoking club. You come there to eat and then have to endure the smoke from the people sitting next to you. Why isn't there a smoking ban? You can go to the parking lot after eating and smoke there. Unfortunately, several tables inside and outside were not clean and there was very little going on. It's a shame actually...

If something wasn't always missing, everything would be great.

Underground waiting times! And even after waiting 20 minutes, half is still missing. All this with an order of two menus and a virtually empty restaurant.

The slowest store I've been to! We ordered the junior menu and waited almost 30 minutes and everything we ordered there to eat there, we had to wait 50 minutes. Everything in the play area has been dismantled for children, only the outside area is still there.

I ordered 2 hot brownies and 2 lattes. I had to wait 35 minutes for it. In between, several people were served who came and ordered way after us. Service looks different. The worst Burger King I've ever seen. There is also rubbish everywhere outside. This is the last time they saw me.

Incredibly slow. Waiting more than 20 minutes for two small burgers is simply not possible!

What can you say...a fast food restaurant

Bad…. You don't expect much but it was bad. Fast food has been taken to another level. We waited 15 minutes for the food. The ladies from the course were suddenly gone. I can't recommend it

Impossible the staff at Bürger King you order at the drive in and what's missing are the fries, we called and they tell us it wasn't shown on their checkout tab even though you paid for everything and were told they wanted to deny it, cheeky documents not properly paying attention or listening to the customers

Ambience a bit cool. No more comfortable benches (last visit 2 years ago). Very empty place (Wednesday, 2:40 p.m.). Burger fresh.

I don't actually eat here anymore, but now some family members wanted something from Burger King. This shop cannot be beaten in terms of incompetence and slowness. We actually waited in line at the drive-thru for 45 minutes. I had placed an order for 5 people. There were two bags and I tried to check if everything was there. I also asked again that they would like to check everything. When we got home we discovered that a cheeseburger, a chicken six and all the sauces were missing. You wait forever, pay a lot of money and don't get everything. But that happens almost every time. In addition, the employees hardly speak any German and hardly understand any German. In addition, you constantly press the button or light barrier outside to suggest that everything is working. Really bad.

There are nicer Burger Kings. Something getting old. The ordering system is not customer friendly.

It baffles me how someone manages to mess up almost every order. Please read the orders carefully. Been there a total of 3 times and each time something was missing or ingredients were forgotten. When it comes to delivery services, you can only expect less.

This has nothing to do with fast food. Waiting 20 minutes for your food is too much in my opinion. And every time. Entered this store one last time. Time is too precious to me. Never again!!!!! Only bad

You wait there easily for 20-30 minutes even though there were only 1-2 people ahead of me. The staff hardly speaks any German, which makes communication difficult if you want to complain about something. The food is always incomplete and sometimes old and already cold. The tables are dirty and not cleaned regularly. Unfortunately today we had to see how the head of the final was coughing at the back while preparing the burger, which was super disgusting. There is no staff at the checkout either, not anywhere but there..

Very, very long waiting times - especially Friday rush hour traffic, most weekends at lunchtime and in the evening. Despite the stress, the employees are very friendly

It's definitely become too expensive. Price and goods no longer have a meaningful relationship to one another.

This is definitely not FAST food. I visit this Burger King branch 1-2 times a week due to long journeys. When purchasing, you should allow 20-30 minutes. There seems to be an organizational problem here, as the burgers are usually already waiting and obviously for the customer. It's almost impossible to hand over the tray because the cart is always full. There is nothing wrong with the kitchen as everything tasted great so far. I recommend the management to keep an eye on the employees more often, as the workflow is absolutely not right.

Food was OK, waiting time was a bit long (15 minutes from ordering), outdoor area was ok. Despite everything, the service staff was very friendly. Hence now 4 stars.

What a juice shop I and my colleague waited 2 hours and 30 minutes for three burgers

Waiting times too long What a juice shop

Receipt roll in the ordering terminal at the end, 30min waiting time (fast food).....number screen failed.....woman with the softest voice beeps the numbers to herself while the place slowly escalates, I won't be coming back "ciao"

Disastrous service! Employees are overwhelmed and unfriendly. Unable to carry out the order and drinks are non-carbonated and no ice cubes even though you ordered them. It used to be better.

Waited over 2 hours for food. Sorry, but if I order at 8:46 p.m. (busy time), I don't want to eat at 11 p.m. After Lieferando said “should arrive soon” for the first time at 9:45 p.m., we tried to call for the first time at 10:00 p.m. After 7! On calls where no one ever answered the call, but the other party always hung up automatically after too long of a call, we stopped taking the food and then ordered it from Dominos. They deliver within 30 minutes.

Crazy, fast food is being completely redefined here. Wait 20 minutes for his sticky burger. In the drive-in.

Super delicious, super delicious Mario Geb the best employee

Simply delicious and the food was at the right temperature

It took a very, very long time! Items from the order were missing and issued incorrectly. But the employees were nice and the food was ok.

Unfortunately, something is always missing at the drive in. Very annoying.

Waiting time is at least 30 minutes, none of them can speak German properly and they are also very unfriendly

Waited half an hour for the food and dirty tables!

Given the wrong food for the third time. Very unfriendly and no one there has ever heard of Corona. Almost all employees wear masks below their noses or not at all.

The food is good as always. But the new ordering system is a disaster, no matter which store. It takes too long and it's messy. We waited 25 minutes today. The order of the orders is made as you wish. The prices go up and up and the service gets worse and worse. Not to mention the overflowing tray trolleys. Oh yes and the tables aren't wiped down either, overall it seems as if the fewer staff don't have time for that. Eating here was fun once upon a time. A pity

Is good food you can eat sometimes

It's been very chaotic here lately, you have to wait forever for your order and something is always forgotten, even at the drive-thru.

I scanned my Payback card. It is not possible to see on the receipt whether the card number has been recorded. None of the service staff could help me.

As always, the food is fresh and delicious, and I'm always pleasantly surprised. Friendly drivers. Thanks

Waited 40 minutes, no system in order order; the staff was totally understaffed and overwhelmed and the food was also cold!!! And no one is responsible for cleaning the tables and floors!

Very competent employee (Adnan). Super Service

We had to wait forever - sad for a fast food restaurant!

Once again we picked up something at the drive-in counter after training! When we got home we realized that a lot was missing! Sorry, but there wasn't much going on in the restaurant or drive-in either time. You can expect that the bags will be completely packed and you won't have to make phone calls afterwards and ultimately have to drive there again. Quality is something else...

Very good, super satisfied! A colleague was very quick and did everything right!

We waited for food for 50 minutes 🤯😨

The employees are very friendly. I especially noticed Adnan positively.

Just incompetent, that's all you can say.

Absolute impudence. It has nothing to do with fast food anymore. 30 minutes wait for 4 burgers

23 minutes waiting time for 1 menu.

Very nice staff and tastes very good

Very bad food, I really don't recommend it

I have one word: juice shop. Never been there without something from the order being forgotten or something broken in the store. Now I tried to order and a €10 burger simply wasn't delivered and you can't reach anyone by phone. 10€ for the bin. Never again. I only go to Mecces in Hameln...

I've never waited so long for a burger. Table was dirty and sticky from recent dissatisfied guests. Thanks

It takes a long time...it has nothing to do with fast food, the staff is unfriendly and it's dirty too. Food is okay

A disaster, eating often takes more than 20 minutes. I'm currently waiting 35 minutes for my food, I was just talking to someone whose order was processed incorrectly three times. I would like to finally have competent staff for this branch!

Very tasty food and the staff are great. Great for sitting and chatting. Gladly again.

super friendly staff!!! Better than McDoof and it's always great to come with friends💯Offers are always perfect.

Very very very long waiting time. Process or staffing not so great. Nothing fast food

Everything was great, great service

Every time half the order is missing including a stomach ache after eating Update 3 months later. Had food poisoning a few hours after eating, was my first meal. Never go to this Burger King again

Completely overcrowded, unfriendly staff and the food took far too long to arrive. The term “fast food” is completely inappropriate here. This has little to do with “almost”.

Eat: Basically the food is quite good, it always looks fresh and always tastes quite good. Service: Unfortunately, fast food takes on a whole new meaning here. If you have to wait over 30 minutes for 2 menus and a King Jr, then it's more like slow food Ambiance: Unfortunately, guests do not leave their seats tidy and there is no staff to check the tables and clean them if necessary. Conclusion: Burger King actually has the potential to take over McDonald's edge, but unfortunately it's hindering itself. Can be done, does not have to be.

Hardly anything going on and it takes ages to get your food. Staff seems stressed and unfriendly.

Never again ! Waited 20 minutes for food. You can't order sweet/sour sauce with fries. Forgot several things that were ordered. Last but not least, the ice cream with so little Oreo. Nothing attracts me to this store anymore!!!

I waited an hour for my takeaway food why only 3 burgers and 2 drinks

So I don't know what definition of FASTFOOD there is at Burger King, but in the Hameln branch it's absolutely not fast!!! All of the employees' shoes could be resoled, as work is going on slowly there. I would be happy if something changed soon.

Takes a long time, very expensive

Die bruder immer schon warm,ich empfehle crispy chickrn

Zu wenig Personal, Letztes mal 40 Minuten auf essen gewartet. Hätte ja verstanden wenn es ein normales Restaurant wäre, aber es ist ein Schnell Restaurant genau SCHNELL.

Dreckige Tische und Bänke. Wartezeit über 25 Minuten trotz leerem Restaurant