Burger King Deutschland GmbH in Gütersloh

Dirty tables, windows dirty, floor was dirty too. Despite few customers. The food tasted strange, ordered two Sprites, both Sprites different taste?! Toilet was under water.

A new and visually beautiful BK, both the outside area and the fast food restaurant inside. For this also the 2 stars. Then unfortunately it stops. Been there 5 times, even on opening day, and was disappointed every time! I waited extra with the evaluation to give the new BK and thus the staff time to get used to it, but in my opinion there are definitely other problems than disorganized work processes! Quality control during preparation and serving as well as friendliness are non-existent. Always very long waiting times, whether in the DriveThru or in-house. Many of the order terminals are often out of order, but the “manual” checkout still directs you there. Out of 5 visits there was always something wrong with the food, too cold, too hard->old, missing burgers, drinks with ice cream even though ordered without, etc. Today in the DriveThru: “Your order!” no hello, no welcome, no thank you, please pull up. Just stated the amount. When paying, not a word, when giving food, not a word. Order wasn't complete, had to go to the counter again. In addition, there wasn't a single napkin to order (including a double Whopper, which was only packaged halfway properly and was already falling apart. Everyone knows how a burger oozes! Fries cold and hard, Italian chicken hard, so old.) Honestly, a catastrophe I will still choose BK over the competition, but in a different location. For now, no longer here in GT! Experienced system caterers should take the reins until the place runs smoothly! Addendum: try again at the Drive Thru! No warm welcome for 5 minutes, no order taken despite multiple eye contact with my car! That was absolutely the last visit! By the way, I drove to MCD afterwards and got my FAST FOOD as quickly as possible!

Very clean, very friendly, always with a smile on your face Food is fresh

Best burger king from Germany. All the employees are nice.

Great service and really fast, everything Burger King has to offer. Everything super fresh. By the way, the store was extremely full but no one seemed dissatisfied or had to wait long.

Such lovely staff and the food was made very quickly

One star for the nice employee, the second for the cheeseburger. Unfortunately the machine for shake & ice cream was cleaned... at 5.30 p.m.... how did you come up with the idea of ​​cleaning the machine at a time when it was full? Several customers have rightly complained. Yes it needs to be cleaned but you can do it in the morning or at night.

Great service, very nice and delicious food

It's good to go out to eat with children. Children immediately find other children to play with. Easily accessible.

best service and nice employees.

Very nice staff and fast service

Best shop comes over on the weekend baba living creatures walk around saad best man ice cream on neck

Top food, top workers. The horny one with glasses

Very tasty food and very friendly

Eating Baba tastes better in Bielefeld

Citizen King. I sometimes find the music playing in the background to be too loud, which is an advantage because the customer doesn't stay too long and doesn't come back. Sometimes you could think you are in a lounge bar (advantage - disadvantage). Otherwise everything is okay

A very tasty shop with very nice staff.

What's the point of offering a delivery service if you get the message "Delivery address too far away"..... then you can save yourself the delivery service and get the food cheaper instead.

Everything great. Gladly again.

The worst branch in the world..they lie about everything. If you can't meet the orders, why do you receive them..a bunch of losers

I love your food. I always like coming here Good employees.

Sabah is the best employee always friendly and helpful 👋

Nice Service, good food, all in all an great Burger King

great service, delicious food, good atmosphere

Delicious food, great service and polite staff

Staff very friendly and food is very good! Can only recommend

Everything was better than any restaurant, staff polite and friendly, I can only recommend it

Very comfortable, you feel at home, nice staff, everything clean and organized, definitely recommended :)

Best bk in nrw cool music best workers Larsen totally the good worker

Curious, the "food" was a little warmer....😯 Update, warmer and edible...🤔

The first time I ate a pickled burger with a lot of salt... potatoes were undercooked and over salted. They don't keep order at all... I was left hungry and without money...

Unfortunately bad... Service sucks Fries sticky, reheated several times Burger not tasty The only good thing is the straw

I've been there 4-5 times, I don't know why but unfortunately it doesn't taste as good as other BK restaurants. Today the fries had a strange aftertaste and the burger tasted different than usual.

Extremely friendly and delicious staff

Nice workers. €5 credit please!

Bk best food Long chicken tastes the most.

Food 10/10 Service 10/10 Cleanliness 10/10

The Burger King is really modern. The food tastes good, but the hamburgers are often a bit dry. The service is always there for you, but I don't find it extremely good now. He is satisfying. You can eat well here, but the food has become a little more expensive.

It's less than 5 minutes by car from the BK to our house, but the food was still almost cold. Although freshly prepared. In addition, the burgers were carelessly mashed together and dry. Had to help with our own sauces at home. Then it will just be another BK that is further away, but where you get something edible for the money.

I've never really gotten everything I've ordered. But today they shot the bird. There was chili cheese in the children's menu instead of nuggets. Explain to a child who's looking forward to the nuggets that he doesn't get any. Just sad.

Great service, everything was great and very tasty food

Good burgers, great service Everything perfect

Expensive and not satisfactory..

Best Bürgerking Germany, very good service and delicious food

Always dirty inside, no matter where you want to sit down! The employee stands there with his arms crossed and doesn't do anything except grab the girls! And ordering online was a complete disaster, waiting 1.5 hours for 2 burgers late in the evening during the week. Apparently they are full. They are never so full at that time in the middle of a weekday and if they are, 1.5 hours for 2 burgers is just not possible! And when the driver comes he doesn't even get out but instead honks or calls. It's a shame for the bad rating because the employees there don't get anything done!

Anti-social, we drove in, ordered menus, noticed at home that we didn't have enough Coke and fries, so that's not possible, and we paid a lot Once never again

food tastes wonderful and very tasty

Delicious food, love coming here. Great employees, very nice service.

Very tasty food, fast service and Laila is the employee of the month

Great service, my order came very quickly and the employees are very nice too!

Very nice staff. And delicious food, of course

Very great, tasty and nice staff 10/10

Best burgers and poses in Germany!

I come here once a week, be it Mc Drive or in the restaurant and the colleagues are very nice and the food is always very fresh.

Very nice staff and delicious food

Good food and nice service, always happy to come here

After more than two hours the food was delivered. Fries were already cold and two cheeseburgers were not delivered enough. Nobody could be reached by phone.

A very nice and personable delivery driver today.

Very nice people and the service is A1.

Mega love this food, super nice service, absolutely great

Best Burger King in Germany, nice service, good food, everything was clean

Nice staff, great service. Always satisfied.

Everything goes super quickly and always reliable staff 👍🏻

Delicious food and very good service from Ms. Laila

Laila is very nice and very tasty food

Very nice staff Everything clean and hygienic

Big, clean and it's quick. The only thing that's strange is the access because you can't get in from the main street, you have to go into the side street and then immediately left across another area.

The Burger King is quite good for a quick bite to eat. However, I didn't enjoy staying there. The staff is not particularly friendly or customer oriented. There is neither smiling nor communication. The burger I got was only lukewarm and was neither nicely prepared nor well packaged. Unfortunately it didn't taste good at all. I was very disappointed that I had to wait over 10 minutes. The restaurant is very new and modern. The surrounding parking areas are also only a few years old. Very good from the outside, but the implementation inside is less so. This should be improved. Until then, I'd rather go eat somewhere else.

Optimal, food tasted very good and I received my food quickly.

We had a pleasant stay today, ordering was easy and the food was served fresh and warm. Made the children happy again (with the choice of food) 😅 and the friendly staff gave the children the Golden Crown 😉

Hawaii pizza didn't have enough pineapple on it for me. I found the pizza too dry. My friend had gyros with fries and coleslaw which was delicious. Next time I'll probably get gyros too. Otherwise the service was nice.

Staff very friendly, food was served warm and fresh.

Very good service, and very clean

Saad and Laila are great employees and their service is really fast, best employee in Katalony

I come here to eat almost every week and it is always delicious and the waitresses are very friendly, especially Laila

Service and ambience impeccable, always happy to eat here! Best man Katalony

The staff here are very nice and all great, especially Laila and Katalony. I come here often and am always satisfied.

very clean restaurant also tastes very good

Top performance! I would like to thank Mr. Zumberi very much for his friendly demeanor!

Most beautiful and cleanest restaurant

Absolute shame what the employees do there. Not in the mood for her life and not in the mood for working. EVERY TIME the order is wrong. EVERY TIME they make such a fuss and when you have questions/complaints you are attacked by them as if I were the stupid one or even laughed at. They just lie to make their lives easier 👍 Apparently you can't even change orders anymore, receipts are deliberately not given so that you can't do anything afterwards 👍 You wait for ages even though I often just saw the employees standing around. You can't care about my rating because I'm just one of many, but the employees don't work at all! I always have to go to the juice shop because it's close by and colleagues send me there from work, but I just know every time it's going to be catastrophic. You want to save time because it's nearby and then you have to spend 10 minutes in the drive for 2 hamburgers??? Just ridiculous. The store itself can't do anything about it but the employees urgently need to be trained on how to damn deal with customers or people! I have worked with patients and customers in my life and can say from experience that this is not okay.

I'm not a friend of the German authorities. But I HOPE and will also arrange for the health department to visit THIS store. Such stores destroy Burger King's reputation.... NOT even received a correct order. Burger without e.g. Onion, fries without mayo...Small fries swapped for large ones and charged for, and and and... SIMPLY CHECKS EVERY ORDER....maybe the employees understand ZERO.....

PURE DISASTER!!! I ordered chilli cheeseburger but got cheeseburger. I ordered chilli cheese nuggets but got normal nuggets. Fries were probably put back in the oil 5 times. Disgusting store!!!

Kind of looks like an industrial Burger King. The prices have become really expensive and the tables are all dirty

I eat here every week, but I've never had service here as bad as yesterday!!!!!!

I was visiting a friend in Gütersloh and went to this location at night because it had great late hours, I enjoyed the party music at night, and the food was amazing, a great burger king. I ate here 4 times, next year when I visit Gütersloh again I'll have to visit. This one is great

The food is quite good, although it is becoming more and more expensive. The facility is quite good for that

Very good service, Sabah looks very good and of course the staff too. The woman Laila is very likeable. The food is prepared very quickly and tastes very tasty.

Very tasty food and nice staff.

Great service, very nice service, good atmosphere

The food was very tasty Good service Would come again and again Good vibes here.😊

Best Burger King in NRW. Great staff and everything delicious. Laila is the best employee.

Food tastes like it comes from a 5 star restaurant and very good service

I am absolutely thrilled with the service! Laila in particular is the best employee - always friendly, helpful and professional. She patiently answered all of my questions and helped me immediately with every issue. Thank you for the great support, Laila! Absolutely recommended!

Simply great! The service is great and the willingness to help is excellent

The burgers here look and taste good. There is a star deduction because sometimes something is forgotten when ordering, such as sauces or a drink. This happens, which is why we generally check our orders for completeness

Can't even get the simplest order on the chain! Lately, Danish King has also been leaving out ingredients!! I can also order hamburgers right away!!!

The burgers have become expensive. Anyone who likes it is in good hands there.

A chicken burger was without bacon, even though it said so, and the strawberry milkshake was without chocolate sauce, as ordered. When it came to the shake it was said that they had never heard of it or that it wasn't common for there to be sauce in the strawberry shake. Then why can you choose this in the menu?! From the citizen, one slice of bacon was taken from me, instead of 3 as is usual, and this was not put on a new one, but on the old one, half raw! The one at the checkout was young with long black hair and she was also very cheeky.

The staff is friendly. Nothing to complain about. Super!