Burger King in Wiesloch

Incredibly unfriendly employee at the checkout. When we were told that it said "Beef" on the screen instead of "Chicken" as ordered, she reacted extremely bitchy and assumed that we had ordered beef. Chicken was definitely ordered, but instead of simply apologizing and the matter was settled, we continued to argue and claim that we had said something else - the lady had never heard of customer friendliness. The sound is also terrible... And even if we had ordered wrong (which we 100% didn't), then it's completely wrong to speak so disrespectfully to the customers. There is an urgent need to be trained in how to deal with paying customers! Never again!

Great service, great food is made quickly and you are always greeted with a smile but it is usually very crowded and disrespectful young people do deteriorate the ambience

Already a bit run down and no ordering machines etc. Otherwise nice staff

Unfriendly employee at the checkout, the response to questions is bitchy. Every time I check, at least one part is missing.

Unfortunately there are no terminals and therefore long waiting times, the staff is ok, you usually get extra sauces if you ask nicely

Old branch without terminals for ordering. With just one cash register it can take longer. It also smelled very strong, like grill lighter in my opinion. Maybe it's at the gas station next door, I don't know. For me, 2 stars are the measure of all things for this branch. Unfortunately it was the first and last time.

Old branch, no ordering terminals, just a single checkout for 18 people who want to order, like it was on a Sunday. Unfortunately, the staff is overwhelmed and something is often missing. If you are at the drive-in you have to take your time and check everything because fries are often missing. This branch urgently needs to be brought up to date.

Always very nice staff on the intercom but please bring back the onion fries.

You really only have the second star for the younger staff who want to help you... You don't take all the vouchers anymore, you don't encourage promotions and honestly I'd rather go to the Asian restaurant across the street than pay full price for a burger!

Burger King branch that does not yet have self-service machines, it still has to be ordered at the checkout Payment with American Express card not possible

The cleanest fast food restaurant toilet ever!!

The food, location and service were friendly and tasty, you can go here with a clear conscience

We were served by a guy who was in the kitchen since the customer service staff did not speak English. A 10 for that kind boy.

Hi. A great shop. The ladies were very friendly, the store was very clean and there was plenty of parking. Thanks to the team. Best regards

It was quick and the service was nice

Soft drinks all taste very diluted and have hardly any carbonation, burgers are flat and that's how they taste.

There is generally only one cash register on site with long waiting times. What concept is Burger King pursuing with this?

In terms of system catering, every restaurant is pretty similar. You know what you order and what you get. Quite okay for a fast food restaurant

moin citizen was not as he should be. fries too hard. sorry

That was nothing! I ordered a menu for 5.99 and actually only took it because it was available. I was actually just looking forward to the cola. Then I took a big hit in the car and was absolutely amazed at the taste. The cup was half full (probably before I drank) and tasted like stale food. I don't know if the machine ran out at exactly the wrong time or if I got the cup that had been sitting there for 3 days. Absolutely disgusting. Something like that should never happen. Can, but may not. The staff also seemed... stressed? But not because of the low customer frequency but rather because of the job itself. I don't know, I'm really disappointed. Things like that can happen and everyone has a bad day. Maybe I was just the 1 in 10,000 who was in the wrong place at the wrong time. Still: a no-go.

A bit small and no ordering terminals

1. We were at Burger King Wiesloch on August 8th, 2024 at around 5:30 p.m I recently had the pleasure of visiting the Burger King drive-thru in Wiesloch and I was very impressed by the friendliness of the staff. The staff were extremely polite and accommodating, which made the entire visit very pleasant. The order was processed quickly and correctly, and the food was fresh and tasty. Particularly noteworthy is the positive atmosphere created by the friendly staff. I would recommend this location to anyone looking for fast and friendly service. 2. We were at the Burger King Wiesloch on May 8th, 2023 at around 5:30 p.m. the employee at the drive in was very friendly👍👍👍 the fries were really hot and golden brown, that's how you want fries. The salad on the long chicken was perfect. The rest of course the hamburger could have been a bit warmer but it was still ok, no comparison to Burger King Sinsheim

Good and clean Burger King. The vegetarian burgers are always made quickly and fresh! Unfortunately, the ordering service is usually quite slow and overwhelmed. Order terminals would be a solution

Friendliness unknown word for the staff! For months we always get our order wrong!

Only one cash register available, long waiting times, the staff were friendly and did their best, the colleague of Asian descent deserves a raise! Despite the stress, very competent. Unfortunately the burgers and fries were already cold! Rather unsatisfactory in taste! Dem The owner should be deprived of the shop, what a shame!!

You first have to understand the drive-in system

Half of the 9 packs of chicken nuggets only contained 8 nuggets. Complaints were not addressed. However, the service has now improved significantly.

Unbelievable, only 1 cash register left in Burgerking. Huge queues, catastrophe

Almost 4 euros a small mix of burger, potatoes and cola...

Upset stomach after eating there. Never again!

Typical Burger King - eat as you would expect. The employees are nice. Unfortunately, there are no machines to order from yet. Could use an upgrade...

Update 6 years later: Meanwhile the most incompetent service staff at the drive-in I have ever seen. So far I've always had good, quick food. Don't be dissatisfied yet.

30 minutes for 5 burgers, congratulations on being my official slowest and most annoying restaurant. I'm more annoyed than before. So honestly, it can't be that difficult to understand coupons, the bad thing is, apparently I would have said big fanta

For me the most beautiful place in the world A piece of home

It is indescribable how high quality the food is at this Burger King. Best employees

Quickly picked up a King of the Month in Drive. Everything was fresh and hot, the waiting time was acceptable.

Convenient on-site parking, strategic point for business deals, excellent menu (the traditional sandwiches that made the chain famous are still available). But I find it intolerable that in Europe the menu is written in Turkish and not in Italian. This chain has serious political problems with forced Islamization in Europe. Are you Turkish ? No problem. But if you are in Europe you speak one of the European languages. In-depth investigations will be carried out by the Chamber of Commerce on the names and surnames of the top management of the Burger King chain in Germany to understand what collusion they have with radical Islam in Europe.

Very friendly and accommodating! Very clean, pleasant atmosphere

Eating there has now become a luxury

Beautiful king! Nice staff, tasty food. Gladly again.

Currently I've been to the BIG King a little more often than usual. Certain burgers just taste fantastic. Not everything but some things. Which is probably also because I now enjoy the few rations leisurely while watching a film on the couch, this burger menu plus an extra Whopper. 🍟🍗🍔🍺 2 fat Dbl.D.Whoppers can also be enough instead of a buffet for 3 and suddenly the third person cancels. (Usually when I'm supposed to bring something with me) Well, that's it. You don't necessarily have to stuff yourself until you burst, just wait until you're hungry. I would advise everyone to just travel a little longer. It doesn't have to be sport, the main thing is that you're out and about and have what you need to drink with you. After all, you can go to Burger King almost any time.👍🏻 P.S. BIG King always works.

Alles gut. Fast service. Clean. Friendly staff.

Very good, very nice staff. More staff would be an advantage

there is no terminal for self-ordering, only one cash desk, they serve for a long time. dirty, compared to other branches

Small restaurant inside. But otherwise really good

Just ordered 3 Long Chicken with cheese and 1 Whopper with cheese. At home there were only 2 Long Chicken and 1 Whopper in the bag. Of course all long chicken without cheese. Incompetent bunch in Wiesloch!

I had a great experience at Burger King today, and I owe that largely to Ms. Feride's outstanding quality of service. She was extremely courteous and kind, and her commitment to customer satisfaction made my visit special. Thank you, Ms. Feride and the entire Burger King team, for perfect customer service!”

Clean, nice staff, menu unfortunately very poorly prepared

Unfortunately, I had a very unfriendly employee. Since there wasn't that much product advertising on promotions, she reacted annoyed to my questions and there was no thank you or goodbye after I finished shopping.

If you are left standing there forever, no pig is there. If the customer was chatting or discussing with the man, you would have preferred to wave through or at least be able to take an order and prepare it, then look stupid when you don't feel like it anymore and drive through the drive-thru. Service at the drive in was catastrophic, except for a slightly older blonde lady. You probably scared them away with the bad service.

Unfortunately there is nothing gluten free. It would be the fries if the chicken nuggets weren't fried in the fat. The main thing is that we all have something for vegans.

What happened? The Whopper was reasonably warm today and the extra cheese didn't even melt. At a price of €7.49 as a solo burger, that's an imposition that I will no longer follow from today. Very unfortunate. Four years ago: The staff is friendly and quick. During peak times, however, in addition to the long waiting time (which I'm happy to accept for a fresh burger!), you notice that the staffing level is thin. On the day of our visit there was apparently no time to clean the visitor tables and the floor.

Ate flame wings there. Then politely told the waitress that all the tables were dirty and that the ambience was not pleasant. Afterwards the male service staff said goodbye with “and bye”. Something like that doesn't work at all. You'll never see me there again.

Very disappointed, I ordered something and I received something else.

The employee with long brown braided hair is very unfriendly and shouts at you at the counter!!!!! 02/12/24 at 11 p.m There is no hello and goodbye, customer friendliness does not exist here

Fast, thoughtful and friendly service. The burger I wanted was out, so a quick alternative was suggested and found👍 Wopper was very tasty, fries were fresh and hot, and especially no old fat!! Unfortunately only 4 ⭐️ because the Wopper was with onions and I actually ordered one without. It's a shame, despite everything it's a good Burger King😃👍

Der nette Mann an der Kasse, hat richtig Spaß bei seiner Arbeit 👍👍👍bitte weiter so, so fühlt man sich auch als Kunde wohl!

Die Mitarbeiter sind immer freundlich, Essen schmeckt immer frisch, einen kleinen Abzug da der Drive In manchmal echt lange dauert

Ist halt ein Burger King wie jeder Essen kommt meistens warm ab und zu nur noch lauwarm.

Bemühtes Personal, jedoch unorganisiert und langsam (machen einen Überforderten eindruck). Eis wird oft als erstes gerichtet, warum dieses bis zum fertig richten schmilzt. Burger + Pommes sind meist frisch. Leider gibt es keine Gabel zu Chili Cheese Fries. Mit den Fingern essen ist in dem Fall nicht so toll🙄. Klo ist ziemlich runtergekommen. Bei den Damen geht der Handlufttrockner nicht und Tücher gibt es nicht. Wasserhahn ist verrostet und läßt sich schwer auslösen.

Freundliches Personal und geht auch schnell wenn mal etwas voller ist.

Ich gehe immer wieder mal zum Mittagessen dorthin. Zwischen 11:30 und 12 Uhr ist nicht viel los, man wird schnell und sehr freundlich bedient und das Essen ist frisch zubereitet und heiß. Wenn ein Artikel etwas länger braucht bekommt man ihn an den Platz gebracht. Besonders gefällt mir die große Auswahl an vegetarischen/veganen Alternativen. Auch die Parksituation ist entspannt.

Essen war super der Laden war sehr sauber .

War heute dass 4.mal dort aber es dauert einfach zulange bis jemand drankommt. Die Mitarbeiter versuchen ihr bestes wenn es länger dauert ist es leider so. An sich die Toiletten sind sehr sauber und gepflegt.

Typisch Burger King, nicht allzu sauber, aber essen war heiss, also alles okay, würde wieder kommen

Also, es ist ein Burgerking und da gibt es natürlich einen gewissen Standard. Unsere Burger waren frisch zubereitet, auch die Pommes sehr lecker. Ein aus gesprochen nettes Personal, freundliche, unhektische Atmosphäre. Deswegen ein besonderes Lob.

Für mich der beste BK in der Region. Freundliche Mitarbeiter, Burger gefühlt frischer als bei anderen BK. Ich vergleiche bei meiner Bewertung BK mit anderen BK's nicht mit qualitativ natürlich besseren Burgern.

Freundliches personal. Preis Leistung ok.

Essen wie immer bei Burger King aber ein sehr großes Lob an die Mitarbeiterin sehr freundlich und nett dort

4 Sterne alleine wegen dem unfassbar netten Mitarbeiter (blonder Vollbart) der uns heute Abend bedient hat. Er ist jedes Mal mit so viel Spaß und Freundlichkeit am Drive-in Schalter und kann einem echt den Tag verschönern. Danke an dich!

Da gibt es nicht viel zu sagen einfaches fast-food irgendwie essbar

Ein sehr kleiner und alter Bürger King. Sollte mal renoviert und modernisiert werden

Guter Service Freundliche Mitarbeiter

Ab und an gehen auch wir uns ein schnelles Essen holen. Allerdings waren wir immer nur im Drive in und ich kann daher auch nur das bewerten. Da es hier etwas enger ist im Vergleich zu anderen Filialen hat man das Gefühl, dass man länger warten muss. Im Schnitt ist dies aber nicht der Fall. Ich habe allerdings oft das Gefühl, dass sie sehr unterbesetzt sind und dennoch sehr viel leisten! Das Essen kommt heiß in die Tüte und das Trinken gekühlt. Eine falsche oder fehlende Bestellung habe ich noch nie erhalten. Einen unmotivierten Mitarbeiter hatte ich auch noch nie. Egal wie viel los war, es gab immer Zeit für ein Lächeln und nette Worte.

Immer wieder lecker und frisch 🫶

Freundliche Mitarbeiter haben die Burger ordentlich und schmackhaft zubereitet.

Üblicher Burger King. Service Kräfte öfter unfreundlich, Essen schmeckt wie bei jedem anderen Burger King auch.

Hatte nur einen schnellen chillicheese.. der war ok und es ging auch flott. Von daher doch ok!

Waren am Wochenende da. Viele Tische dreckig aber auch zu Schulden derer die nicht den Platz sauber hinterlassen können. Manche verlassen ihren Sitzplatz wie ein Schweinestall. Service war freundlich aber sehr langsam. Das Essen war auch mittelmäßig aber was will man vom Fastfood erwarten.

Sehr nettes Personal, das Essen wurde schnell zubereitet. Wir kommen bestimmt wieder.

Zu wenig Mitarbeiter da. Musste lange warten obwohl nicht viel Betrieb war. Essen war auch nicht überzeugend, das Fleisch war schon halb verbrannt. Würde lieber die 5 Minuten zum Goldenen M weiterfahren, da schmeckt es deutlich besser.

Sind immer in der Filiale in Wiesloch und wir lieben es😊Die Mitarbeit sind sehr nett und zuvorkommend.Am meisten Die Feride sie ist steht's bemüht das immer alles passt und ist sehr freundlich

Always great food and fast service.

Mega freundlich und blitzschnell👌🏻😃😎❤️