Burger King in Offenburg

Viande et oignons rings de texture molle, comme s'ils avaient été réchauffés au four à micro-ondes... et en plus, les tarifs sont beaucoup plus élevés qu'en France

Good Burger King, was delicious as always

Fast service. Smiling staff. Clean. A large selection of veg options. BK FOREVER

Mr Wende absolutely impossible. I politely asked him if a certain product was still available and he responded in a very unprofessional and rude manner. Even my friends at the place asked what that was about. We are here several times a month. That was the last visit to Burger King.

5 stars for the size, furnishings and cleanliness of the guest room. Unfortunately the staff and food still have to catch up. As an example, the burgers were only warmed up for such a short time that the extra cheese was still cold...

Last time. The order was not complete and then they were rude when a complaint was made. Unfortunately it's been like this several times. Too bad.

Good place even if there is a bit of a wait

Preparation time for a simple order greater than 20 minutes Never seen before!!!

I have been very satisfied since the reopening, after only a few initial difficulties because the entire infrastructure had to be rebuilt and all the staff had to be hired. Now it's almost perfect, especially at the drive-in! Very friendly, accommodating staff who, even when stressed, don't forget to put anything in the bag (unlike before). You can even have funny conversations and leave with a satisfied smile on your face.

Good fast restaurant with often very attractive promotional offers: manga t-shirts, mystery burgers etc.

Very quick service. There are always enough parking options. However, like the competition, prices have risen significantly. It's now almost worth going out to eat in a pub again, as you can get better food for a little more money.

The burgers served are often lukewarm, after consulting a manager in France the cheese is put too cold in the sandwich....and this is common, having been there several times.

I'll save myself a long version - just this: the sound makes the music!! And if I, as a paying customer, receive an incorrect product, I expect a friendly apology and exchange and no discussion. Plus, with these prices now, you can also go to a real restaurant.

Fast, fresh and delicious. It's fast food, exactly what you want. Good and friendly service

The burger was really tasty. BUT, unfortunately the fries were worth a ton!! Not hot, not crispy, not flavorful. BK used to have the very best fries. Today unfortunately take. Too bad!!!

I'm deceived by the fact that the people there always don't pack/forget my onion rings. Be sure to always check your orders!! Paid €4 for nothing!

First time in the drive-thru since reopening. Service great. The Big King XXL has probably been lying there for a while. The bun was already very dry at the edge. There is no carbon dioxide in the Cola.

Everyone is very nice here. You can even order at the counter if, like me, you're not very good with the terminals. Special requests are also taken into account. We really enjoy going to this branch.

No longer recommended after reopening. I won't go into the details now, that would go beyond the scope here. I think everyone who comes from OG and the surrounding area knows.

It's really a joke. Small fries for €3.49... just 23 individual pieces. So that's really usury. wopper was ok

Fast food is always a good emergency solution...

Creepy burger with almost nothing on it. Very dirty tables (yes, we dared and wiped them with a cloth - not recommended), atmosphere of a train station hall. Uh, nope.

Despite the really nice weather, it wasn't possible to eat outside. No umbrellas open and the staff didn't want to open any. The burgers were ok but the fries are still not good. Soft, taste 0. The chili cheese sauce was below all..., pickled jalapenios that were just sour and ruined the whole sauce. No cheese taste, absolutely no spiciness, just sour. Cola tastes like it's been stretched. Not again so quickly, rather go to the MC.

Very clean and the burgers are very tasty.

I don't know what to write. The burgers aren't really good. The sauces aren't really the best either. The renovation was good. The service was really great. Shame about the money. Sorry

Excellent, I go there often, convenient, in my city. When it closed it became a problem.

Fast food. The burgers are bigger than those at McDonalds. But McDonalds has a larger selection. But the fries at Burger King are better.

Absolutely bad service!!! Offer a delivery service, but cancel all online orders after 1 hour waiting time!!! Then simply don’t offer a delivery service! Every kebab shop can do it, except Burger King!

A standard Burger King. Spacious designed dining area. Waiting time too long to say you're going for "fast food". Order wasted. But still competent, nice employees. Ordering burgers without sauce is not recommended takes a long time.

Eternal waiting times, at least at lunchtime. 8 numbers have been in preparation for 15 minutes, nothing happens...

Oh the burger and very small, cashier who doesn't say hello Disappointed.unfortunate.

It’s a fast food restaurant. Not much to write home about.

Worst King Drive I've ever experienced. They wanted to force a second menu on me even though I didn't order it. I wanted a normal king fusion but got one that wasn't on the menu

The food was Burger King like. The service, well...rather subdued (I think the checkout attendant had her first day there). But it was clean and the ambience was okay.

Food would be served cold, I exchanged it and got it cold again.

Delicious burger, but the fries were lukewarm and not really fresh...

Good multilingual service, unfortunately not as many vegetarian alternatives as in other Burger Kings. Very good for sitting outside.

People like to go here! The restaurant is clean and the staff are always friendly and helpful. What is supposed to be warm is warm, what is supposed to be cold is cold. Extra requests are carried out by the employees without any problems. The floor and tables clean. The food is always prepared relatively quickly. And what I think is best: It always smells like grilled meat outside 🤤. Yes, yes, I know... Definitely worlds better than the competition!

I picked up my burger and it immediately fell apart and you pay €8 for that. the chicken nuggets were burnt and the cheeseburger was cold. I was there last time.

The quality has definitely increased since the reopening. However, the staff works in a completely unstructured manner. Sometimes there are three employees standing around at the counter while only one packs or serves the dishes. It's totally unacceptable that you have to wait up to 90 minutes for your food in a fast food restaurant in the evenings.

The restaurant is bright and clear, the machines and paying by card but also paying in cash are no problem, the price and taste (system catering!!) are great, I ordered an offer, it was quick, my companion ordered additional items, it took longer , so I had to eat. The ambience could have been better, there was paper and chips on the floor, the toilet was okay, but there should be a fresh scent or fan, especially in summer, the cleaning service employee who came was very friendly and cleaned straight away, but still wiped more and don't skimp on fresh scents/cleaning products. Burger King OG good, app is great.

Had to wait a long time at the drive in. We finally drove after more than 10 minutes without eating and went to the MC. I find it almost outrageous with a child in the car. Never go there again.

Waiting 25 minutes for your food, which is also cold and doesn't look appetizing, is a disgrace. Plus there are staff who can't even apologize and some of them just stand there. No one could answer me when I asked how long it would take. A little something for the long wait would have been nice too. Do you want to call yourself a system catering company? I do not think so. If I hadn't been so hungry, I wouldn't have accepted the food and asked for my money back. P.s. I am a restaurant master and business economist for system catering. Date of visit: June 30, 2023, order time: 5:48 p.m

The food is OK as long as you get everything you ordered and paid for. No matter when I go to the drive in, something is always missing. Either a burger, fries or nuggets. Up to three things were missing. Complaining is almost impossible, you can't reach anyone by phone and you won't get an answer to an email. Sad thing like that

I recommend everyone to visit this Burger King on the first Friday of every month. And these Fridays a US Car Club is coming and meeting there. Anyone who owns an American vehicle is welcome to come with it; we look forward to making new friends.

Very good fast food restaurant, I really like it there

If you forget nuggets in the drive for a simple order, maybe the employees should drink less and work more...

Saturday 11:20 p.m. / June 15th, 2024 - I was just at Bürger Kind's drive-thru, I greeted them very nicely with a hello, I get an aggressive answer from the branch manager, I don't say hello to her first, then I did too Based on his tone, he says he feels coerced by every customer. Hello, hello, hello. This young man urgently needs help and definitely a job change!!!! His psyche doesn't seem to be able to bear the daily customers!! Such a cheeky way of dealing with customers and then as a branch manager!!! Absolutely not exemplary, it should be terminated without notice!!! My complaint will continue and I will contact Citizen King Central!! As a customer, I felt compelled and wanted to leave this store as quickly as possible...

Disastrous, ordered takeaway several times but without exception something is missing every time, even if you are the only customer.

Today, Saturday June 8th, 2024, I wanted to get a portion of fries to satisfy my little cravings. Now I ordered these at the smeared, greasy terminal, I noticed this on the door handles when I went in, then selected my fries and decided to pay the €3.99 in cash at the checkout. At the checkout I tried to open the Payback app, where the young cashier snatched the piece of paper out of my hand without even saying hello or good day. Now the Payback app had connection problems and didn't really pay my attention to the BürgerKing employee until he said "€3.99" in a very unfriendly tone. I looked at him and said “Excuse me?” to give them a chance to correct themselves. He stuck to his very rude statement with €3.99 without a request. I then said to him, “€3.99 please” and the following statement was literally slapped on my head. “just give the money” Hello, where are we? Are the employees not trained and made aware of customer friendliness? It's a shame, so I can only recommend everyone not to visit this BK branch. Not to mention hygiene. My hands are still very greasy now. Never Ever!

Pleasant time and good products the staff is very good

It was a normal visit to Burger King

Delicious as always. Big King XXL is always good. Definitely fills you up (at least for a while 😜) Chilli Cheese Fries with extra jalapeño and extra cheese sauce. The hammer. Afterwards you almost can't walk anymore 😂. Every now and then you can go overboard. It has to happen sometimes. PS: Last time the fries drowned in the cheese sauce 😜😂

All employees are friendly. Food could be warmer.

Large and well-connected Burger King. Service and performance very good. Unfortunately, when I visited, not everywhere was clean and tidy in the customer area.

Really good for a truck stop Burger King. The service and ambience were like a Burger King.

Good place to spend some leisure time

Unfortunately, you rarely get what you order. The last few times I had to go to the staff again and again because I either had the wrong food or something was missing. Today the employee at the counter looked at me disgustingly and winked. In my opinion, that really doesn't have to be the case.

Service was rude and straws were missing a few times, which is why I gave it 2 stars

Never again!!!!! Today we had to wait over 20 minutes for 2 menus and a kids menu. Many who came after us got their food beforehand. Then we got our food half was missing the burgers were cold. Now we're sitting at home and all three of us have stomachs and intestines.

Very fast and friendly service. Everything very clean

Exceptionally clean, great staff. The restaurant makes a very well-kept impression, the food tastes good, I'll be back again

Perfect, thank you never again We waited 30 minutes for 3 menus, employees were then unfriendly because we asked how long it would take, then half were still missing, burgers were cold and inedible. At night we all still had stomach bugs. It couldn't be better!!! HAMMER

Long wait, you can't call it food. The coffee is OK.

Out of necessity, since there was nothing else to choose from, I had to get something to eat and drink here. But I'll never do that again.

It's better than the MCs in Villingen

Actually enough parking spaces but usually overcrowded before public holidays. The place is clean and the food comes quickly

Large and modern restaurant, delicious burgers and fast, friendly service.

ALORS QUAND JE COMPARE LE BK DE GEISPOLSHEIM A CELUI D'OFFENBOURG IL N'Y A PAS PHOTO. LA PROPRETE DE CE LIEU EST EXEMPLAIRE. LES TOILETTES SONT NICKEL. LE NETTOYAGE IS TOP A GEISPOLSHEIM IS A VRAIE PORCHERIE. TOILETS INFECTS,SALE. LA BOUFFE EST FROIDE ET LES LE PERSONNEL EST FROID ET PAS SYMPA DU TOUT. OFFENBOURG DEPUIS QUE JAI ETE LÀ-BAS JE NE VAIS PLUS QUE CHEZ EUX. MALGRE LES QUELQUES KILOMETRES. ET LE + CEST LES PRIX LARGEMENT INFERIEURS A CEUX D'EN FRANCE. ALORS BRAVO BURGER KING CAR VOUS ETES AU TOP TOUT COMME CELUI DU LUXEMBOURG JUSTE APRES LA FRONTIERE BELGE SUR L'AIRE DE CAPELEN. JE RECOMMANDE BK OFFENBOURG SO WHEN I COMPARE THE BK IN GEISPOLSHEIM WITH THE ONE IN OFFENBURG, THERE IS NO PHOTO. THE CLEANLINESS OF THIS PLACE IS EXEMPLARY. THE TOILETS ARE SPARKLING. THE CLEANING IS GREAT. IN GEISPOLSHEIM IT IS LIKE A PIG STY. THE TOILETS ARE DIRTY AND DIRTY. THE FOOD IS COLD AND THE STAFF IS COLD AND NOT FRIENDLY AT ALL. OFFENBURG SINCE I WAS THERE, I ONLY GO TO THEM. DESPITE THE FEW MILES. AND THE BEST THING IS THAT THE PRICES ARE WELL LOWER THOSE IN FRANCE. I AM VERY SATISFIED WITH THE SERVICE AND THE QUALITY OF THE PRODUCTS I RECEIVE THERE. I AM VERY SATISFIED WITH THE QUALITY OF THE PRODUCTS I RECEIVED THERE. I RECOMMEND BK OFFENBURG

The highlight: outstandingly courteous staff during our visit on April 13, 2024 at 1:30 p.m. @Management level: Great staff that deserves high praise (or a raise)! Burger warm, fries warm and ready super quickly. The entire restaurant is extremely well maintained and clean.

Food is great... Unfortunately strange and arrogant people

In terms of staff and handling, it's probably one of the worst BK restaurants far and wide. Of the 4 drive-in times, there were long waiting times with moderate crowds and 3 times things were forgotten or packed incorrectly.

The burgers were hot and good. The order was placed quickly and nothing was missing. This is otherwise rare at Burger King. The only point deducted were the not-so-clean tables.

Beautiful rooms, various tables, seats and chairs to choose from 👌👍🫡

Sometimes you wait 40 minutes for your food and then some things that you paid for are still missing. Avoid the store.

Takes forever. I left after waiting 30 minutes.

Fries were great, the burger lacked seasoning

After more than 2 years of closure finally. It reopened. I love German king burgers, they are so much better than in France.

The friendliest service employee that has ever served me in a fast food restaurant. Thank you for that

Clean restaurant, staff polite and courteous, fast serving. Normal Burgerking offer with a huge parking lot.

After a long time, back to the Drive Inn. Waited 15 minutes and got something wrong at home. 🤔

Just a Burger King. Whoever likes it. I'm more like team kebab.

We were there for the first time and certainly not the last. Restaurant is very modern, staff friendly and polite. We waited a while to eat, but everything was fresh and hot. Highly recommended.

Very good. The place got better after reopening. It was cleaner, more organized and friendly. It's worth buying the snack with coupons that end up being very attractive in price. The service was quick in delivery and it was very well served. Congratulations to the team.

Good service, many terminals, usual BK quality! Plant-based selection is simply TOP

So I have to say that this was the first time I've been inside since the renovation and I was surprised at how much it has changed. I actually never wanted to go to them again after the Burger King scandal. I hope it stays the same as it is now. I can recommend it.

Everything was clean and quick. The service was friendly and the food was served warm.

Total chaos, lots of employees running back and forth uncoordinated. Our order still hadn't been processed after 30 minutes, so it probably got lost. OK, it can happen. In terms of taste it was also a disaster. Never again!!!

Modernisierte Filiale, schnelle Ausgabe des Essens und gute Qualität. Habe leider schon sehr negative Erfahrungen bei Burger King gemacht, aber hier ist alles in Ordnung!

A hot blondie with ice cream would be given to me in a burger box. There was nothing left of the ice cream, how is that supposed to work?🙈I complained. Ms. Lopes at the drive-in was very rude and also cheeky and boastful: "Nobody else would have complained!" Luckily the money was returned.

Essen war sehr trocken. Für das Geld.

War mit meinem Vater essen gegangen double wropper probiert echt feines Fleisch geschmacklich Sehr großes Lob von mir

Seit dem Umbau sehr schön ,auch endlich mit Automaten zum selbst bestellen und sehr viel sitz Möglichkeiten alles in allem sehr schön geworden.

App zum bestellen funktioniert nicht

Leider kann man keine Minus Sterne geben!!! Kalte Lederpommes, lauwarme labbrige Burger. Chicken die man lieber in die Tonne kloppt..was ist aus Burger King geworden? Nie wieder

Zum Glück gibt es wieder ein Burger King in Offenburg!!!

Das Personal ist sehr nett. Die Speisen sind frisch zubereitet und schmecken gut. An einigen Tischen sind USB Buchsen vorhanden. Gut zum Aufladen auf der Durchreise.

Sehr schöner, neuer Laden. Alles top und sauber. Personal könnte etwas freundlicher schauen, sind trotzdem nett und kompetent.

Ich bin sehr enttäuscht von diesem Burger King. Ich wollte mit meinem Baby dort essen, aber sie hatten keine Mikrowelle, um das Essen für ihn aufzuwärmen. Das ist doch ein schlechter Service! Ich musste das Restaurant verlassen, ohne etwas zu bestellen. Ich werde nicht mehr dorthin zurückkehren. Ich rate Ihnen, einen anderen Ort zu finden, wenn Sie mit kleinen Kindern essen wollen.

Hatten eine sehr große Bestellung mit 2x 20er PB Nuggets, beide wurden vergessen. 20€ einfach geklaut. Dann hatten wir mehrere PB Long Chicken und ALLE waren mit echtem Hühnchen, statt dem PB Patty. Ihr Hunde, echt.