BURGER KING in Bernau bei Berlin

Had dinner here last night - great as always! - were thrilled - the team was extremely nice - you felt comfortable - great

I had a kebab plate. It was plentiful, but the meat was already very cool. Lots of vegetables, fries were crispy. Price, performance was okay

Great tasting and cleaner loading

The staff deserves special mention there. Very friendly, very helpful.

The staff are very friendly and the food there tastes very good

It's delicious and the people who work here are cool

Extremely nice and courteous staff, big praise to the team! Food is delicious, 5 🤩 stars!

Went to Burger King again after a long time because there was a scandal there a few years ago. At that time I also had a fly in my burger haha. This time it was really extremely tasty! My burger was a 10/10, but the price is steep, I paid €15 in the small menu. However, I haven't eaten a better burger in a long time. The rest was also very good. With 4 open orders, we waited about 15 minutes for food.

We couldn't find what we were looking for.

I've tested it 3 times now despite the bad rating. I'm completely satisfied, everything was delicious, everything was clean so nothing to complain about.👍top

The shop is much better now and it definitely tastes better, the food was hot and very tasty

I was there on Friday, d. October 11, 2024, eat there. A younger man served me. He was incredibly friendly, considerate, accommodating and really constantly tried to make sure I was happy... I've only ever met annoyed waitresses in fast food restaurants... the young man was even so attentive that he gave me a shout out when I met him I sat my "takeaway bag" at the table and ate it and asked if he should keep the food warm that I didn't want on site. I expected zero service from the King and was completely positively surprised. Top employees there

Well, eating takes a little longer So really longer No staff?

Food is often cold and incomplete, the ice cream machine has been broken for months (no ice cream, no milkshakes), toilets are broken and unkempt

Very friendly and courteous staff. The food was warm and delicious :)

Clean and quiet. Very, very nice service. Toilets were also clean.

You should check your order to make sure it is complete.

The order was incorrect, so they said everything was okay until someone else looked at it. Toilets not okay

Food was cold and tasted like nothing, never again yuck

Super super lovely team, very friendly, it was really fun to eat there!! Above all, I have never seen how clean the toilets were in such a fast food chain, so it was really great

I am always amazed by my visit to Burger King. The burgers are super tasty and taste freshly prepared. Service is always quick and friendly and I've never had to wait long, even at peak times. The branches are clean and offer a pleasant atmosphere. The good price-performance ratio is also a big plus. For me, Burger King remains the first choice when it comes to fast, delicious burgers! Always my pleasure!

The food there is really delicious and I can only recommend it The staff is super friendly, they are always friendly and polite towards customers. I can't complain

It's a very nice shop and the staff are very nice

Nice staff. Food also came after a short time. Everything fine :-)

It's really delicious Whopper I like it Best service in the area

Get immediately insulted when asked a normal question Eat not so good MCs better

It's very relaxing to eat here. The food is very tasty 😋. The service is also great.

I don't know why, but we have the feeling that Burger King has deteriorated a lot in terms of taste and also in terms of service, there was no rush and we had the feeling of waiting forever for our order. Too bad

Restaurant is completely okay! Food was good and the staff were nice. Are we glad that there is even a BK in Bernau.

You wait a long time for your food and drink... ice cream was very runny...

Was there again and everything is great! Gladly again and the employees are very nice.

The young gentleman at the checkout named Dominik is super friendly and has a great charisma

Unfriendly employees, orders are not given correctly, sauces are missing. Reluctantly again.

Unfortunately the tables are not clean.

Due to the construction site, it can't be found with any navigation system in the world, but Burgerking can't do anything good about that. Despite the fact that the house was empty, we waited quite a long time and maybe there were no staff available like everywhere else. When I had my food on the tray and wanted to sit down, the nasty surprise came: the first chair I pulled from the table was completely full of cola, and the second one too. I chose a new seat but the bench there was completely smeared, I don't even want to know what it was. So unfortunately we continued to find a table that was probably wiped down for the last time at Easter. I always thought Burger King was great, but the store didn't work at all.

Nice staff, food as always at Burger King. The store, including the toilets, was neat and clean, something that can't be said about all Burger King branches

Very nice employees. Great food. Clean toilets and everything clean. Even the WiFi is good.

Now better than the competition. Feel free to come here. Burgers are delicious.

The burgers were fresh and very tasty. Juicy meat and crunchy vegetables. Shortcoming. The tables and toilets could be cleaned more often.

Very very nice tasty and good service

It's a smaller branch that doesn't have the entire range, that's the only thing that's a shame. otherwise there is nothing to complain about.

Couple of my friends and I recently dined here at BK and I must say we really enjoyed it. The burgers and fries were very tasty and warm. The lettuce in the burger was fresh and crunchy, something you're used to in most fast food restaurants. The staff was very friendly and we were able to have a good chat with the friendly colleague at the checkout while we waited. This was probably because there were few customers there at the time because it was close to closing time.

Burgers and fries are always good.

Arabic snack It has nothing to do with cleanliness or hygiene Only advised against, especially for children, older sounds

Free Coke boys if you give 5 stars

Friendly staff, great food and I always enjoy being here 😍

Unfortunately we had takeaway food. Fries and ketchup were completely missing. Chilli citizens tasted old. Citizen King is getting worse. Employees a bit overwhelmed.

Employees are great and reliable. Generally the impression of the restaurant is quite good, I can recommend it.

It was supposed to be open until 9 p.m. and they closed at 8:40 p.m. The two employees also showed that they no longer wanted to serve me.

I just drove past so I can't judge

It takes forever to get your food because somehow there are only 3 people working in the evening and they can't finish it in less than 10 minutes

Good location in the shopping center, plenty of parking spaces and connections to public transport. Dishes are fresh, staff is friendly. Everything okay.

Best and friendliest Burger King I know. Clean and quick service

It always tastes delicious there, and the staff is really nice! A really good BK! Sometimes it takes a while, but in my opinion that shows that the food is freshly prepared there.

Always happy to have clean toilets, and the store too. To recommend.

Waited over half an hour for the order and the table was dirty, a shame

If you're hungry, there's definitely something to satisfy your stomach here. The employees try hard. But in terms of ambience and service, there is still a bit of room for improvement. Sometimes you get the feeling that the employees are doing their job here, according to plan. Otherwise quite ok.

Very good food and is really tasty!

Small and dirty... Burger was cold, fries limp...

Order on site. Service was friendly. Service was good. Food was freshly prepared and special requests were taken into account. Toilets clean.

I haven't been going there since Wallraff! I always used to wonder about the food

In 2014, “Team Wallraff” reporter Alexander went undercover at Burger King for the first time. Now the journalist is once again investigating evidence of serious hygiene deficiencies in the Bernau branch near Berlin.

best experience and best service i had in a while

Great food and quick to prepare

Unfortunately I only have to give one star, if it's up to me they should also get minus stars, that's how bad it is! You order something and you get the wrong order, and in other branches I got the food hot and not cold! Unfortunately you can't talk to the branch manager because they don't see it. So grade 6-

Almost 30 minutes of waiting time for food even though there were only 3 customers in front of us, burgers and fries were cold, I've never come across such a bad Burger King. All customers were dissatisfied from what we noticed. Really sad.

The food is bad and the staff are few good. The atmosphere is just like it is at BK.

Mega nice, very attentive and very good service!!!!

BK Bernau (near Berlin) Today, March 14th, 2024 / 2:07 p.m “Freshly prepared and cold burgers”? I actually thought that at least the meat should be warm. Not even the cheese has melted in the slightest. Menu for 16€!!! And then cold! I was there last time. There is a bratwurst stand around the corner. The sausage costs €3, but is cheaper and certainly warmer than BK. There is also no receipt because the device is supposedly defective. My conclusion: one of the worst BK restaurants I know. Finally close the thing - hardly anyone goes there anyway. This restaurant's reputation quickly precedes itself. I don't recommend anyone to "stop" there - unless you are disappointed.

Last night I wanted to eat here with my family, but we weren't accepted! It was better to take care of the customers in the car at the door. When they didn't pay any attention to us, I asked how long it would take. there was only the answer. You have to be patient. We were the only ones at the checkout. Next time we'd rather drive a little further and eat at McDonald's Very rude to treat customers like that

They forgot to put me chicke nuggets. Dear Burger Kind team, if you value your service, please contact me and bring me chicken nuggets. It was ordered for the kid. This is disappointing.

Very tidy and visually inviting branch. Super prepared burgers and fries. Overall very nice 👌🏻

Delicious and warm food I will still repeat

The restaurant was adequately filled and the new technology was very pleasant, but many tables were not clean. We had to wait 10 minutes for our food but otherwise very nice staff. The burgers were really very fresh and well topped. So overall the restaurant has recovered well from before and it tasted great

Great coupons, delicious burgers at good prices. The self-service on the screen works perfectly. There is also free WiFi. Usually there is a parking space right in front of the door. The grilled burgers are really tasty. McDonald's simply can't keep up. So always happy 😃

Ordered one Cheeseburger, shop was empty only 2 other guests and I had to wait 15min for my Burger and got it only when I complaint. Burger was almost cold as well. Never again!

Best service ever, which is not common in Burger King restaurants. The ambience is so beautiful that it can be easily improved. The food tastes extremely delicious.

Everything is good, speed and cleanliness

The breakfast at the checkout is the greatest man of honor, he gave me my lost AirPod back the next day and the food has also improved 100% compared to before❤️

The food is prepared without gloves and you don't get what you order. Example: I ordered 2 nugget burgers and got 2 cheeseburgers. An absolute mess.

We came in here with a large group of children. The employees were nice and friendly, despite the higher volume and the larger order at short notice :-)

Tja, da wollte ich den ohnehin schlecht bewerteten BK hier in unserer Umgebung eine neue Chance geben, und da stehe ich vor verschlossenen Türen. 19.12.2023, um 10:15Uhr. Der Laden ist zu. Obwohl am Ausgang erkennbar ist, dass der Laden offen sein sollte. Die verkürzten Öffnungszeiten gelten ja erst ab Weihnachten, zumindest laut Aushang. Macht bitte korrekte Angaben mit aktuellen Öffnungszeiten. Ansonsten bleibe ich bei meiner bisherigen Bewertung: Mies! Kalte Burger, lange Bedienungszeiten und unmotiviertes Personal. Wie gesagt: wer Langeweile hat kommt hier entweder hin um sich ewig nicht bedienen zu lassen, oder um vor der Tür herum zu Lungern. Macht Burger King endlich wieder zu einer ernsthaften Konkurrenz zu McDonald's hier in Bernau.

Danke für die kalten Burger immer wieder ein Genuss in Bernau.

Die ganze Bahnhofspassage sehr unsauber,regnet rein Tueren und Rolltreppen gehen nicht.Alles beschmiert in den Grünanlagen Müll. SEHR UNORDENTLICH und dass kurz vor dem 1.Advent

Jeder andere Burger King ist besser und Hygienischer

Dieses BK erhält von mir für den Service 5 Sterne, aufgrund von Max! Das Essen war ok, die Pommes waren kalt und die Burgen sahen nicht sehr ansprechend aus.

Das Geschäft war schmutzig die Pommes 🍟 versalzen.

Wer schnell was essen möchte ist hier falsch... die Wartezeit ist enorm ohne das viel los ist. Zur kälteren Jahreszeit sitzt man trotzdem lieber mit Jacke weil es ziemlich kühl ist. Das Essen kann man essen ist aber Qualitativ echt nicht zu empfehlen.

Essen wahr Lecker aber leider nicht mal lauwarm leider aber ansonsten so weit nett 😄👍🙋

Top BK. Burger waren bisher immer top. Keine Unterschiede zu anderen Filialen. Personal ist auch voll in Ordnung. Natürlich kommen die manchmal an ihre Grenzen wenn die Schlange bis zum Eingang geht. Da müssen aber eher die Kunden Empathie zeigen.

Also ich verstehe die negative Kommentare nicht,bin sehr zufrieden die Arbeiter sind mega nett zu einem, und man muss auch mal Dank aus sprechen was sie leisten,und wie viele Kunden jeden Tag kommen.👍 werde wenn ich wieder Urlaub mache dort hin❤️macht weiter so.

Das Essen schmeckt man bekommt es schnell und man kann es sich auch vor Ort bequem machen

Es ist sehr guter Service und das Essen ist in 5-10 Minuten da von mir gibt es 5 Sterne ich kann es nur empfehlen

Alles in allem war es im grünen Bereich. Geschmacklich haut es einen aber weiterhin nicht wirklich vom Hocker aber für schnell mal so am Sonntagabend reicht es

Es ist so lecker hier und die Mitarbeiter sind richtig nett

Es ist so lecker und die Mitarbeiter sind richtig nett

Nach den ganzen negativen Bewertungen haben wir uns überlegt ob wir wirklich einen Zwischenstop in diesem Burger King einlegen sollten. Doch unsere Erfahrungen war anders als Erwartet! Als wir das Local betraten stellten wir fest, dass es sehr sauber war. Das Personal war sehr aufmerksam und freundlich und haben auch meinen Sonderwunsch beachtet 😊 Teilweise haben sie den Gästen auch das Essen an den Tisch gebracht. Als ein Gast mit seinem Hund vorbei kam wurde selbst dem Hund Wasser angeboten. Die Toiletten waren auch sauber und ordentlich. Wir waren 3 Personen und haben alle den gleichen Positiven Eindruck gehabt. ☺️

Herr Reimann (S0T) ist der beste Mann überhaupt!!! Super freundlichen und einfach mega nett! Das Essen ist halt BurgerKing, aber es ist sauber und alles top. Man kann auch mal ein bisschen quatschen und das Essen braucht nicht lang. Hab auch ausversehen mal was veggi bestellt und das hat auch wirklich nicht nach Fleisch geschmeckt. Macht weiter so!

Alles gut. Aber die Schlagermusik nervt.

Essen war ich nicht nur aufs Klo . Spülung auf dem Sitzbecken mangelhaft. WC Papierhalter locker und fällt beim benutzen runter .