Burger Brothers Neheim in Arnsberg

Highly recommended, very delicious!!!

Thanks for the ban!!! Customer service is clearly not a priority here. It's like their motto is: "It can always get worse, as you'll soon see." My partner and I wanted to go out for some delicious burgers. We both ordered a large burger with fries and a drink as a meal deal. Everything was fine until we paid. But unfortunately, we hadn't mentioned beforehand that we had a 2025 discount voucher booklet, and as expected, they refused to give us the discount (2 for 1), claiming the voucher was no longer valid. Since we ate on November 30th and the voucher was valid until December 1st, the staff had to come up with something else and told us we should have mentioned it earlier. When we apologized, they were adamant! Then, in front of other guests, they accused us of being fraudsters (claiming the voucher booklet had expired and it was only a €2 discount)! Which, of course, isn't true. Each dish cost €19.30, and we still had to pay the full €38.60. Our order hadn't even been entered into the till; it was just handwritten on a piece of paper. They weren't accommodating at all. On the contrary, the two employees even berated us rudely and showed us in the booklet that we were obligated to announce it beforehand. Meanwhile, the other guests joined in, telling us not to make such a fuss over €2 and not to get upset. When I finally paid the full €38.60 and tried to explain the mistake to the other guests, we were practically thrown out, and they even shouted after us that we were banned from the premises. Who would want to eat there again if they get harassed and denounced in front of other guests over a minor technicality? Certainly not us!!! P.S.: Regarding the owner's statement. Owner: I was also told that you grabbed one of my employees rather roughly when it came to who owned which coupon book. Us: Yes. My partner took OUR coupon book back because the employees wanted to confiscate it for the alleged offense! It is OUR coupon book, and the supposed confiscation can be defended!

The food tastes delicious and fresh, the atmosphere is nice and the staff is friendly 👌🏼

We ate there with our two children on a short trip and were very satisfied. The burgers and fries were fresh and of very good quality. We highly recommend it. The staff were also courteous and friendly. If we're in the area again, we'll definitely go back.

Burgers were good, but had to be eaten without cutlery...which is probably normal.

The burgers are divine! Worth the rather small price. Unfortunately, there are no plates or cutlery, so you need a big mouth to eat. The self-service is okay, but unfortunately the door was open the whole time, so I had to keep my jacket on. The quaint interior would have been cozy otherwise.

Ate there today and although I/we are not typical burger fans, we are very satisfied.

Friendly, fresh and delicious 😋

Super tasty burgers, very chic restaurant. A bit pricey, hence one star deducted.

The food was very bad; look at how greasy it is. And the worst part is, there are no restrooms in the entire store, and no one even points you to other restrooms.

The burger joint didn't impress me. You can get much better burgers elsewhere for the same price. The table was sticky, and overall, the place didn't seem clean. Even with a voucher, I found the price too high for four rather mediocre meals.

It was really delicious. The staff were great.

Very tasty and friendly staff ❤️

The price/performance ratio is simply not right here, and the seating is uncomfortable. I've been there three times already, and they didn't even serve chicken or Greek sauce...that shouldn't be there. Nothing special.

I was there for the first time today and I really enjoyed it. I'm absolutely thrilled; the burger was delicious, and the rest of the food was perfect, too. I'll be back.

I went there with my family today. Even though there was only one other family in the restaurant, we had to wait 45 minutes for our food. This restaurant also has no restrooms, making it unsuitable for families, so I can't rule out another visit with children. The taste was okay, not particularly outstanding. I don't think we'll be visiting this place again.

- Friendly staff: 4 - Order was prepared promptly: 4 - No restrooms: 1 - Value for money: 1 If you want a quick snack and then clear the table yourself, this is the place to go. There's no restroom here. The taste of the snack is okay for fast food, but what leaves me speechless is the price for what's offered: prices like those in a cozy restaurant with service and a pleasant atmosphere, and the service like that of a self-service snack bar.

Always recommendable. The friendly staff and good food are also available. The price-performance ratio is fair for what you get.

The burger was okay, but nothing special. It didn't match the advertising photos either. I'd rate the price/performance ratio as adequate. The atmosphere was okay, but very warm due to the grill. The service experience was disappointing due to some misunderstandings, even though these turned out to be correct later.

The burger was bad for the price. The bacon was tough and rubbery. Most of the items were out of stock. Unfortunately, I can't recommend it anymore...

All I can think of is “DAMN that’s DELICIOUS”

10/10, super delicious food, will definitely come back

Very cool, very tasty, service very nice, simply recommendable

Was super tasty and quick to prepare

Very tasty. Highly recommended.

Yeah, it didn't really bother me that much.

Reasonably priced... nice atmosphere... unfortunately no toilets available

Completely happy and satisfied.

Very tasty food and good prices

Tasty citizens and good offer. Friendly and flexible staff if you want to change something when ordering

I was pleasantly surprised, it was 10/10 for me, and the fries ✨✨ were chef kiss! I will definitely come back.

Once again great. The burgers are super fresh and super tasty! An absolute recommendation. We absolutely love coming

There were three of us there on a Saturday evening. Everyone ordered 2 burgers and were more than satisfied. Both the bread and the salad in the burger were very fresh. Double patty in Big Bro -> was very juicy. The taste is also great. The detour to Neheim was definitely worth it! 1 star deduction because unfortunately there is no toilet on site. Otherwise it would have been 5 stars. If you want to eat a really good burger, you definitely have to go there.

Really delicious! I also think the price is fair.

The best burger I've eaten in my entire life! Such a juicy and crunchy treat! I loved him!🩷

Delicious burgers and good service

Simply perfect and delicious! The fries and burgers are great! I recommend visiting Burger Brothers!!

Super tasty and authentic... I can only recommend it! The brioche buns were a dream, the Angus beef patty was tender and not fried for too long, the selection of sauces was great... I just can't complain about anything! I'm not allowed to eat pork meat and BB has Angus beef bacon!!! Everything great!

A bad burger place compared to others. The attempt to differentiate itself from BurgerKing, MC Donalds and Co. was not successful. The burgers are average. Unfortunately the prices are not. Other burger restaurants can do this much better. The ambience is careless and poorly maintained. If you look at the details, it's really not great. The rubbish lying around on the steel beams in the ceiling area alone is a no-go! The tables are not wiped at all or only poorly. Our table was greasy and there were still crumbs on it from the previous person. Just not nice. The neighboring table was not cleaned after guests there left the table. Cleanliness doesn't seem to be that important. I can only advise against a visit. Then it's better to go to McDonald's or another restaurant. Here you just throw your money out the window. Plus there is no toilet!

The food was ok, the burgers lacked a kick, everything was pretty standard. The patties looked like they were frozen goods. I can hardly rate the service because there is no classic service. The ambience seems rather cool and a bit thrown together. Unfortunately the restaurant does not have any toilets.

Nice shop with good food. Service very friendly. I can recommend.

The food was really very good. The chicken was more than convincing. It was just a little fresh

Delicious food 😋 Delicious food Leckeres Essen

Ideal for trendy young people who like burgers, etc.! I only had fries, they were good. The neighboring table had various burgers and seemed very happy. Recommended 👍🥰

Always no chicken. Waiting times of over 1 hour are not possible. Therefore not recommended!

Very good and juicy burger. The vegetarian version is also incredibly good 👍

I like the burgers! Fresh and delicious real beef flavor and delicious buns to choose from. Fries are great, wedges and sweet potato sticks should also be tried. Poutine helps with a little hunger 😁

The burgers were tasty but a little small. I don't find the place very comfortable. The staff was very quick and friendly but seemed very rushed.

Very cozy and great service and very tasty

Full stars. Super friendly and courteous staff. Food wonderfully tasty and beautifully prepared. Gladly, very gladly again.

Delicious burgers in the city. Price performance is completely okay. Would eat here again if I were in town...

Everything was delicious, unfortunately no toilet 😔

Very good price performance. Very tasty burger and crispy fries with the Joppie sauce very good. Always happy 👍.

Four of us just had dinner there. It was our first visit. It was awesome! Everything freshly sliced, fried and fried. The waiting time was good for the really fresh burgers, not too long. The extremely nice young man gave us excellent advice when ordering. My husband wanted an additional ingredient, he said that the taste would be similar to another. He recommended a sauce to me and he was right, everything fits perfectly! He couldn't be surpassed in his friendliness, that's what you want! The burgers were super tasty, to the point and left you wanting more! Thanks for the good food, we'll definitely be back!!!

The fries and the burger were delicious, the service was very nice. Price-performance ratio was okay.

We had dinner there relatively late in the evening. The fries were really delicious and the fries also tasted good and seemed to be made from very fresh ingredients. The service was also very friendly. The only negative point would be that although the shop was quite empty, we had to wait a bit long for the food. However, it was still within limits. Otherwise also recommended for vegetarians. We would come back.

Great service 👍🏼 very tasty burgers 😋 recommended 😊

Super chic shop, delicious burgers and friendly service, I can recommend it

The food on site was very top and Nacho Burger can only be recommended! Very good staff and great atmosphere!👍🏼 Only recommended!

Mega delicious, Litle Bro Burger, Italy Wrap and Poutine. The herbs in the wrap - great! The sauces on the burger and poutine are great

Burgers that are worth it. Everything prepared fresh and quickly. It was super tasty. Will definitely eat there again.

Friendly and super tasty. Even though it was busy, everything was well organized.

Excellent burgers, too bad we ran out of salads so I can't rate them. Strangely enough I couldn't pay with my ING card, hence the 3 stars for service, luckily enough cash in my pocket. It's funny that they had Joopi sauce, which we know in the Netherlands as Joppie sauce.

Highly Recommended!! Very tasty food and friendly service👍🏼

It was our first time at Burger Brothers. The food was simply great and the fries were the best I have ever eaten. We'll definitely come back.

The burgers were okay but not special, the fries were really good. Surprisingly long waiting time (the restaurant wasn't very full!), the atmosphere and music in the restaurant was good, friendliness was still clear. Personally, I think the prices are a bit high, but still within reason.

Very tasty and everything is Halal

Nice and hard-working employees, the cleanliness of the seating unfortunately left a lot to be desired, but they wiped the table themselves - problem solved, the staff was probably short of capacity. Food was hot and normal McDonald's quality.

Food was very good. We just had to wait a long time. But we were told that beforehand.

Food ordered was not delivered after calling and we agreed to get fresh food for an additional 10 euros The food was just warmed up and we ended up leaving

If you want to eat a very tasty burger quickly and rustically, you're in good hands here.

The burgers are really tasty, fries too, nice staff.

The shop and the food are good. Unfortunately, the street is very busy and sitting outside is not that nice because of the noise and exhaust fumes

Fast and friendly service, nice atmosphere, absolutely brilliant fries! Burger and salad also very tasty. Highly Recommended

Delicious burger with good value for money. Unfortunately there are no toilets here

Delicious food, fast service, very clean

We were here for the first time a week ago and can definitely recommend the burgers and fries! We enjoyed it! The self-service for drinks in the refrigerators is well organized and the seating is comfortable. Unfortunately the black bean burger was sold out so we couldn't try it. Instead we ordered a veggie burger and a crispy chicken burger. We were particularly impressed with the fries that came with it! The only surprising thing is that there is no toilet. When I asked, I wasn't given any alternative toilets nearby. I found that a bit strange because we ate in the store and I expect toilets on site or at least a cooperation with another store next door whose toilets you can then use.

Been there for the first time. The burger and the fries tasted really, really tasty 😊 unfortunately it was a bit cold in the shop but the food was great 👍 will definitely be back

Fresh ingredients, delicious food 👌🏻

Very tasty 'fresh' burgers. Unfortunately there is no toilet or possibility to wash your hands.

Cool shop, simple, nice and tasty 😋

Tasty castles, lots of side dishes to choose from

Best meal ever! Super nice people! Drinks variety. Simply great! We'd love to come back! Best BBQ Sauce Ever!

Modern burger shop with solid citizens at a fair price. This, combined with the friendly and competent staff, makes the store a recommendation for everyone.

Super nice staff who get your food ready quickly. Unusual, cozy atmosphere where you can enjoy your delicious burger in a relaxed manner.

Very good food quality, cleanliness and above all delicious food, recommended. 👌

The food was okay, you don't go to a star restaurant there, the fries were great, burgers average, wrap okay, finger food box a bit greasy but tasty, interesting selection of drinks. The service was very friendly and personable. Sitting was only possible with a jacket, rather cold and uncomfortable. If there is a second attempt, it will be in the summer. 😎

The wholemeal bun of the vegetarian burger is cold and crumbly, the patty is a pile of mush with lots of sauce. The Filet Bites consist mainly of dripping breading and wafer-thin (presumably) chicken meat. If you want to wash your hands after so much sauce and frying fat or if you need to go to the toilet, there are no toilets!! The price for all of this is completely excessive. Once and never again.

Rundum gelungen. Schönes Ambiente. Die Burger sind saftig und absolut lecker. Die Pommes ein Genuss. Freundlicher Service. Alles sehr sauber. Kann ich jedem empfehlen der in der Nähe ist bei Burger Brothers Station zu machen.

Sehr lecker dort! Burger und Beilagen sehr lecker!! Bedienung sehr nett. Nur etwas kalt innen, zum sitzen bisschen lala

Eher kalt und zugig. Aber freundliches Personal und leckeres Essen! Ambiente ist auch modern und einladent gestaltet.

Essen und Mitarbeiter top. Dass es kein WC gibt, hatte ich vorher gelesen daher für mich kein Grund Sterne abzuziehen. Besteck wurde uns angeboten. Wir kommen gern mal wieder nach dem Kino!

Hammer Laden. Unglaublich gutes Essen und sehr nette Mitarbeiter. Gerne bald wieder 🤗

Das Essen ist wie die dort gespielte Musik grandios

Vielen Dank, ich wünsche dir alles Gute💯

Keine Visa Zahlung möglich Tische waren dreckig Haben für einen Kids Menü 40 Minuten gewartet Die Chicken Wings waren verbrannt Keine Milchshakes vorhanden

Ich habe ein Crispy Chicken Menu gekauft und das war sehr lecker die Sauce und der Burger sind perfekt ,die Pommes auch. Als Dip habe ich Kechup genommen und er ist nicht lecker, etwas säuerlich. Im Allem ist der Bürgerladen zu empfehlen.

Mega lecker die Burger und die Pommes sind der Hammer. Kann ich nur weiterempfehlen.

Heute waren wir in Neheim bei Burger Brothers. Was soll ich sagen, die Burger waren okay, mehr allerdings auch nicht. Richtig lecker waren allerdings die Pommes und die Mayo. Die Mayo allerdings war oben auch schon ganz leicht verfärbt da man sie wohl schon vorbereitet irgendwo stehen hat. Echt schade, dass es hier kein Besteck gibt. Klar kann man Burger auch mit der Hand essen, aber Besteck wäre schon cool. Was gar nicht geht, wenn man irgendwo sitzt, isst und trinkt und dann gibt es dort keine Toilette. Also das kenne ich so nicht. Ist das überhaupt erlaubt? Geht jedenfalls gar nicht. Pommes holen wir dort vielleicht nochmal, Burger können andere Besser.

Leider hatte ich ein falsches Brötchen zum Burger bekommen, reklamiert, richtiges erhalten und Leider war das dann kalt. Auch haben mir die Pommes nicht so gut geschmeckt, nicht genug gewürzt... meine Freundin hatte auch einen leicht kalten Burger, aber ihr schmeckten die Pommes. Kostenlose Parkplätze findet man hier leider auch nicht und im Laden gibt's auch keine Gästetoilette.