Burg Döner in Hamburg

Unfortunately, only mass processing in the sense of poor service and endless stinginess. It wasn't even possible to get the kebab sauce on a plate or somehow separately for free, even though I ate there. A 1 euro extra!!! , even though it actually comes with sauce and it wasn't even clear to the seller that I was going to eat it. Because he only asked me afterwards if I wanted it to take away. Then pretty dismissive behavior on top of that. You simply don't get anything more for your money at Burgdöner Burgstrasse, because my kebab had hardly any meat and only a little salad... And the meat is no longer cut fresh, it is kept warm for a long time before being cut!!!

Very friendly, very tasty and a great price

The kebab was delivered as ordered, the other thing was simply ignored, the kebab itself is not my thing, if the fat is already floating down, nothing special in terms of taste.

If possible, I would even give 0 stars. The employees in this store are among the unfriendly in all of Hamburg. Customers are loudly attacked and there is no willingness to have a constructive conversation - even if there are misunderstandings. The food left me with a significant stomach ache, and the ambience leaves a lot to be desired. Cleanliness doesn't seem to be a priority here: there was a dusty plastic flower with a spider web on the table. Once and never again!

Don't say hello or goodbye. They growl when you order and don't even look at you

Super quick, rich and delicious even at 3 a.m.! Always happy to get off work late!!!

Super delicious food and lovely team. You rarely see so much hospitality and such lovely, nice people. We would love to come back! For a kebab or a drink 😉 Thanks to the great team

The Lahmacun for €6 was really very tasty. Everything was super fresh and the chicken was very juicy. Even after almost 15 minutes of transport, it was still super warm. The service was also super friendly and couldn't be beat. I don't understand the many negative reviews.

It feels like the employees are there every day and always give their best food, great service, great taste and great price-performance ratio, here I would like to say THANK YOU for all the good years that I have been eating with you!

Very good staff, very nice service AND very large portions. It tastes very juicy AND good. Top price

He made kebab sauce the wrong way around and mixed up chicken with veal.

BURG DÖNER at the Burgstraße subway station is totally okay. I took a mini Börek and a coffee, all together it cost less than 4 euros and I thought that was great. The people who work here are very nice and friendly, the food is delicious and tastes like kebab should taste.

Doner kebab is cheap, quick to make and tasty too. The uncle with the glasses is the best man! 😀😀😂

Good döner boxes, delicious cocktail sauce, the staff is not always friendly

I've eaten there many times but unfortunately the service is always very bad!

food was cold the staff was even more cold than food, never go back!!!!! Be careful people, don't let yourself be taken for a ride

Big portions, cheap price than almost every other place, amazing service my fav Döner place in hh

Big portions, cheap price than almost every other place, amazing service my fav Döner place in hh

All I can say is very unfriendly

Tasteless oily meat. Unfriendly and unkempt staff. In plain English: Disgusting store.

Hello During my visit to Hamburg, I ate there on blue haze. There was kebab and falafeldürüm. Both were very fresh and delicious. The chicken in particular had the right amount of seasoning and was very tender. There were 4 different sauces that rounded off the taste. thank you for the good food

Rude, you get snapped at and don't get what you actually wanted...

Was just there. I ordered a kebab plate and then got a drink from the fridge. When I arrived, I turned around and the plate was ready... Very good, but I just used chicken instead of veal and the fries dominated the plate! Meat on top just for decoration...

This kebab shop used to be good... Update: June 24th, 2024 I was here again after almost 7 months and got a kebab. I'll NEVER COME AGAIN 🤢

A well-rehearsed team with really delicious food for years. "U-Bahn" atmosphere with committed and friendly employees. Several tables, also to linger. Good kebab?- Burgstrasse!

I was there for lunch today and ate a kebab plate. Döner plate costs €8.90 but I wanted more. Very small portion. The countrymen are treated very politely. I wasn't even told goodbye. That was the last time today

Of course you won't find the best shop you've ever been to in the train station, but you can get something to eat at any time. 😂 When asked, I always get ketchup as a sauce for my falafel dürüm to make it vegan. 🫶🏻

So I eat here often and I have to say that based on the taste you can say that the quality of the meat is not the best but you can't expect this at a subway station. If you're honest, the service is a bit rude. There is no greeting, most of the time people don't even look at you and for smaller amounts of change you have to ask so that you can get your money back😂 in summary you can say it's great kebab but the service can be optimized a bit.

Super clean. Very good service. And of course delicious. Opening hours 0:00 - 24:00 Where is there something like that......

Very unfriendly and condescending behavior from the gentlemen behind the counter. You have to be careful not to get ripped off. The payment amount was added up in my head beforehand and the amount mentioned was much higher. After I pointed this out, things got even ruder. Never again!! The quality of the food has also deteriorated a lot.

Very rude, no respect. Extra requests are not taken seriously. (Despite the tip). Sad but that is unfortunately the reality.

potential gastrointestinal infection triggered the day after.

The employees are extremely rude, they don't know how to talk to customers, they use profanity when customers are around, he is not here again. I wouldn't even pass by to eat in front of him.

Very rude service and the food or meat tastes very much like stale fat. The kebab is inedible!

Delicious. I can really recommend it

Stay away from the nasty kebab shop, everything is destroyed and employees are aggressive

Really unfriendly was there a few times on different days and always unfriendly half of it is forgotten and expensive prices are made as it says on the board, really unfriendly employees definitely not worth missing

The person in fear tried to order me. I gave him €10 and less than 10 seconds later he asked: "Where is the money"? It was only when the boss came and checked the camera footage that I received my kebab. Which is a joke. No apology, no reprimand of the employee: nothing. It just seems to be the order of the day here, and older people in particular would probably give in and give in and pay again. It's not about €10, it's about the fact that this store just seems to deduct it without any apology etc. This seems normal and commonplace. Can only warn!

The most disgusting thing I have ever eaten in my life. I had diarrhea 1 day later. The kebab man came back from smoking and made my kebab without washing his hands. I know I should have drawn the line at that point, but I had already paid for the time and thought to myself, "Well, it can't be that bad." I thought wrong... I hope that this kebab shop will either fundamentally change its structure or close down. You are poisoning people!

I'm really annoyed... falafel in bread with salad... I find 5 fries in it... ok... what the heck... but then? 1 piece of meat, chicken I assume,... that's not possible... under no circumstances eat here... hygiene doesn't seem to matter here... I was able to throw away the 5.30 part... who knows what else you'll find inside... I'll drive by again next week and get the 5.30 again... I'll report back 🤗 I was refunded my money and apologized

Got a cold Pom-Doner box in the evening. Cold, dry meat and stale fries were cleaned up. Exactly the same with Lahmacun. Service unfriendly. Are you serious? Something has been going really wrong for you lately...the ratings are getting worse and worse. Too bad. Hopefully your boss will read a few reviews here and finally take action so that you don't go bankrupt soon.

I got a pommdöner this evening around 10:15 p.m. Well, what can I say? Was it the time? The entire box was completely cold. This was probably because the veal was already cut in the meat bowl and had become so cold and dry that the edges of the pieces of meat were already hard. There were cold stale fries on top. Very bad combo. The entire box was an absolute failure. As I said, it may have been the time. But the seller knows exactly what he has mixed together. So he had no qualms about handing this box over the counter like that. According to the motto: 'The main thing is to get rid of the stale goods. Otherwise I would have had to throw it away. 'I'm actually not the type to complain, but I had no choice here because it was so underground. Conclusion of the campaign: Well, the seller was too greedy and has now lost a customer.

Very, very tasty kebab. Even at half past ten in the evening you can still get a fresh and delicious kebab.

Food tastes good. Price is fair.

The relatively low price is positive, but you only get a mediocre, medium-sized kebab - so it's fair.

For years I have been a customer early in the morning and bought all sorts of things there. I wanted to use the toilet despite being told that I urgently had to. I was refused this - very unfriendly and disinterested, no problem, another customer lost, perhaps the staff should be trained better

Rarely have I experienced such unfriendly service. I'd rather pay €4 more for food. You are the last of them

The behavior of the staff is really underground, the food was completely cold, we paid extra for sheep's cheese and didn't have any in the kebab. We'd rather go somewhere else where customers and the money paid are valued - never again!

Falafel doner ice cold and since only a dollop of sauce is drizzled on top, it's also dry as cat fur. Important for vegetarians: Falafel is prepared in the same bowl as the meat! Then 6 employees squeeze behind the counter and talk loudly among themselves, so that you have to say your order three times before it is understood. Apparently only designed for walk-in customers. It's a shame, it used to be really good there.

Good, cheap but unfriendly staff.

Best doner far and wide. Relatively cheap, always friendly and organized around the clock

The kebab plate always tastes good. The salad even has arugula and automatically feta cheese

I had a very bad experience when I ate there, eating is ok but one of the staff was very rude to me and kicked me out in a rude manner because I sat there a bit too long, I was already wearing clothes I was given food and drink so I could stay seated, but shouting at me loudly in front of other guests is embarrassing and you don't do that, it hurt me a bit

Good kebab box at a good price!

Price performance unbeatable, highly recommended!

I've never experienced anything like that, rudeness is very important there and Margen gets cramps 15 minutes after eating and I don't need to mention anything else. Definitely should be closed

Döneri çok lezzetli çok güzel soslar var ve salata sürekli taze ve tasarruf etmiyorlar bol kepçe dolduruyorlar hemde ucuz ama öğle servis de kasada kabaca konuşan hiç sevmedim ama. Akşam servis çok nazik kibarlar ve genç arkadaşin ilgisini çok beğendim mutlu etti beni teşekkürler..🙏👏

Absolut respekloser Verkäufer. Der Service ist unterste Schublade. Das zeigt echt schon, welches Bildungsniveau er hat. Total von oben herab gegenüber Kundin wie mich. So gibt man nicht gerne Trinkgeld und verliert ihr eine Kundin. NIE WIEDER kaufe ich bei euch! @Verkäufer, der mich bedient hat: Junge, geh zur Schule und lern wie man mit Kunden umgeht!

Normaler Durchschnitt, 5 Euro weil man es zu Hause backen möchte und daher Salat und Soße extra mitnimmt ist schon heftig. 50 ml Soße reichen außerdem nicht wie ich feststellen musste. Warum es da immer so voll ist kann ich allerdings nicht nachvollziehen, macht wohl die Lage. Bedienung ist mit 3 Leuten ganz klar unterbesetzt.

Ein Menü (Döner, Pommes und Getränk) gibt es hier für 7,50€!!! Und es schmeckt alles auch sehr gut. Ebenfalls zu empfehlen ist die Linsensuppe. Man kann auch sehr gut vor Ort essen. Vor allem aber überzeugt uns jedes Mal das nschlagbare Preis-Leistungsverhältnis. Deshalb kommen wir sehr oft dort hin zum Essen. Weiter so!

Pommes sehr fettig. Currywurt mit wenig Geschmack.

Nette und schnelle Bedienung. Wirklich große Portionen wie ich finde. Vor allem der Dönerteller.

Können halt kaum deutsch ist aber lecker

Best döner in the world 😁 always fresh meet, salad and etc. 100% recommended 👌

Die Dönerbox war wirklich gut. Für mich war es ein sehr gutes Mischverhältnis von Salat, Pommes und Fleisch. Die Saucen, Knoblauch und Cocktail haben gut harmoniert.

Die Teller sind sehr üppig, Dürüm auch sehr lecker. Frische Zutaten, Döner kein reines Hackfleisch. Dazu ein top Preis- Leistungsverhältnis. Eigentlich fällt mir bis auf den Punkt, dass das Dönerbrot nicht selbstgemacht ist, nichts ein was verbessert werden könnte. Ansonsten gibt es neben den klassischen Dönergerichten auch einen Hähnchengrill und diverse türkische Backspezialitäten.

Hat leider nachgelassen, keine Pommes in der Falafelbox und Dürüm sehr kalt

Sie waren sympathische, respektvolle und sehr saubere Menschen.

Superleckeres Hähnchen, saftiger Döner. Das Essen ist wirklich top! Service ist U-Bahnhof gemäß „freundlich/sachlich“ 😉 und das Ambiente interessant, aber sauber!

Dönerbox mit Lammfeisch to go. Schnell fertig und lecker

Sensationeller Falafel-Dürüm! Super faire Preise👌

24/7 Dönerladen mit gutem Preis-Leistungs-Verhältnis. Mein go-to Döner, lecker.

Es ist der beste Döner, immer wieder

Gute Preise und essen schmeckt.

Вкусно, качественно, быстро и не дорого!

Ich hole mir dort oft einen Döner oder manchmal esse Ich Ihn auch vor Ort. Nettes Personal und auch alles sehr sauber dort, gerne wieder.

Sehr gut und lecker nur zu wenig drin 😋

Mój ulubiony Döner w okolicy, bardzo sympatyczni Panowie, zawsze smaczny i zawsze otwarty kiedy tego potrzebujesz

Unhöflich zu Kinder ohne Eltern Seher wenig Fleisch

Preis Leistung 2023 mit 5,50 für den Döner gut. Ambiente so lala.

Das Essen ist ganz gut. Bedauerlicherweise gibt das Personal dem Kunden kaum eine Chance ein Essen auszuwählen und macht sich in deren Sprache über die Kunden lustig! Wer der deutschen und englischen Sprache nicht mächtig ist, sollte sich der Kundschaft nicht so überheblich zeigen

Eigentlich ein stabiler Dönerladen, aber ich habe jetzt schon zwei mal statt einen Döner einen Dürum bekommen, keine Ahnung wie das zweimal vorkommen kann, aber der Typ der die Bestellungen aufnimmt fragt auch 3 - 4x nach welches Fleisch ich haben möchte, und macht dann trotzdem das falsche rein, ansonsten ist der Laden eigentlich ganz gut.

Ich hab eben um 03:30 Uhr ein Döner Teller bestellt und hat usta kenan füe mich sehr nice gemacht,. Ich komme immer gerne hier und. Ist ein sehr gute Fleisch Qualität + Günstige preise

Мне понравилось , все было хорошо и на высоте!!

Best kebab/Pom Döner in Hamburg, because of their scharf sauce