Bugaz Restaurant in Dinslaken

Their chicken is delicious I cooked the chicken and ate it.

To say upfront: It still tastes great there and the employees are friendly. But: 16 euros for an Iskender plate with 500 grams of yogurt on it, 100 grams of meat and 10 pieces of bread is a rip-off. My colleague's kebab plate also consisted of 80% salad. And why is there still no card payment in such a crowded, huge store that is always packed? I generally have the feeling when I look at the pictures here on Google that I don't give the desired picture of the guests and that is reflected in the amount of food. Too bad. But food tastes good, even if I had to drive to Mecces afterwards because yoghurt doesn't fill me up.

Quite nice with potential for improvement. The dryer fan is basically in the restaurant.

Unfortunately you can't give zero stars. I've been waiting for this meal for about a decade!!!!!! The older lady at the checkout is one of the most unsympathetic women I have ever met. Really a shame for business.

Unfortunately you can't give 0 stars!! Waiting for food for almost an hour. Service also unfriendly… can't be put into words

No more words for it... Been waiting in the cold for a whole hour for my food. This shouldn't happen!

Super nice employees. You would never leave the store hungry. Great food. I just think that the breakfast buffet should be refilled more often. Often many things are already empty (because it's delicious). 👍🏽👍🏽

The employees, with one or two exceptions, are so unfriendly and aloof, the speeches are so disrespectful. I have never experienced that in a restaurant, especially those at the checkout!!

Never had such a bad meal before, the whole family had problems after eating

Mega crowded on an early Saturday evening, a bit of chaos when taking the order, a bit disorganized, in my opinion... I had a Turkish pizza without meat and even the order wasn't carried out correctly. The lady at the checkout, EC card payment possible, was super friendly and helpful..

Customer since 1989. Once again it tasted really good (small kebab plate).

It was super tasty, always worth a visit.

Everything is going well, satisfactory mfG.H.M

I was very satisfied with the food and the service, the waitresses were very courteous and helpful. The food was very tasty and filling. I can only recommend it.

Very good kebab, half chicken & fries! There's always something going on here and it's sometimes a bit busy (but that definitely speaks for the quality of the food). So far I've only eaten on site a few times and mostly ordered takeaway - both work very well! Very friendly to children!

The best shop in Dinslaken when it comes to Turkish food. I have been loyal to you since the founding days. Keep it up.

Always delicious and friendly staff. I can also recommend the breakfast buffet.

For me personally, too much salt in kebab and durum. Therefore only 3 stars.

The best kebab in Dinslaken for ages. Most of the employees are really nice and take their jobs seriously. Absolutely recommended!

The service was very good and the food was ready quickly. The kebab was also good, but I wasn't expecting old, cold fries. Very regrettable and therefore the last time.

Some of the food was cold and not edible

It was delicious and the lady who served us was super nice

Now, after many years as regular customers, we will look for another kebab: the prices have just been increased, but at the same time the contents of the kebab are now so sparse that I had to ask for more content while serving. The price is too high for me!

Unfortunately, another failure. The cutlery for eating is brought to the table in a plastic bowl. Inside there is a(!) wafer-thin, almost transparent paper napkin, like the ones you see in ice cream parlors. What is it supposed to be good for? I don't know it. With the plastic bowl at the table you also feel as if you are sitting in a large franchise à la McDonalds etc. and not in a restaurant (or a snack restaurant, whatever you want to call it). Shortly after the cutlery, the food arrives (small kebab plate). The meat is almost cold and has therefore certainly not been freshly cut from the spit (in my opinion that would be the crux of the matter if you offer kebab)... or the plate has been sitting behind the counter for too long, ready to serve. The fries weren't cooked properly, so they weren't in the deep fryer for too long and the tzatziki was completely missing. When asked, this was supposed to come extra, but it didn't come until I paid at the checkout... Oh well... paying is also a joke... there is a lady of advanced age (compared to most of the other employees) standing there who doesn't know any "hello", no "goodbye", no "please", no "thank you" and so on The EC device isn't even enough for you, so you have to bend over the counter... So an absolute desert of service and all in all a sad number and unfortunately not the first time... The food is basically okay if it were served according to the order and fresh... Absolutely a waste of money!

Prices too high. Rest very good!

Really very tasty. Anyone who has been running a business for 30 years deserves more than 5 points. But as a restaurant like this you should perhaps use glass cups instead of plastic ones :)

We always enjoyed going to Bugatti. The food is always great but unfortunately we were there again today and there was a very young waitress working. I think she had braces and was a very young woman/girl. She was extremely unfriendly and when we asked her if she could bring us ketchup, she rudely rolled her eyes and threw the ketchup on the table. She then talked to her colleague (with a headscarf) about us in Arabic. She didn't know that I could speak Arabic. The young waitress should be fired and as long as she waits there, we won't go to her! Too bad

Super great food with lots of choice

Everything used to be better. Personally, it's far too hectic for me. Too expensive. Too impersonal. But I'm prejudiced. During my Sturm und Drang time there was still the small container shack in the parking lot of the Glass Palace.

Prices have risen even though raw materials have remained the same price! It's a shame whoever is in favor of the prices going down again LIKE 👍 We won't put up with this anymore!

For me the most delicious kebab in Dinslaken. There is a daily changing lunch menu. Nice, large restaurant that is suitable for large groups both inside and outside. Kind regards

One of the best kebabs, if not the best, I know. The staff is always friendly. Whenever I visit here in Dinslaken, I eat here.

The food at Bugaz is very tasty and the prices are fair. Gladly again!

A very good restaurant. I was really impressed by everything here and would love to come back again.

The food tastes good, no comment at all We have also been regular customers But unfortunately I notice that it doesn't work anymore... Portion was very small!! Service disaster!!! Today we waited 15 minutes for the staff, unfortunately we were not spoken to and we were not even given a service card. Then the officers arrived as customers and Komplete Service catered to them. So we got up!! Never again !! impertinence You had eye contact with the staff several times but there was no reaction and you were ignored! Went with family and friends and will definitely not eat there again!!!!!

Doner was okay, but service was a disaster

**Disappointing service and clear unequal treatment** We went to this restaurant with friends today and were unfortunately very disappointed. Despite making eye contact with the staff several times, we were ignored for a full 15 minutes. We weren't even handed the menu, let alone had anyone take our order. What made the situation even more annoying was that a group of customs officers entered the restaurant immediately after us and were served promptly, almost on the second. This obvious unequal treatment had a very negative impact on our impression of the restaurant. We then left the restaurant. Overall, the visit was a big letdown and we certainly won't be returning.

We were so foolishly waited for over 1.5 hours. Just bad.

I feel cheated, a kebab for 8 euros but hardly any meat in it!!!!!! I don't recommend chicken to anyone, it's just disgusting. Prices are excessively high. What is also very negative is that there are people just sitting around, obviously Bugaz's family. Tea room ambience... I ordered/bought the same thing there in 2 days. A kebab with small fries. The first time it cost me 10.40 EURO. Ordered the same thing earlier and had to pay 11.30 euros. Doner kebab half full or very little meat... !!!!!!TOO EXPENSIVE!!!!!!

Very friendly, great value for money. Nothing to complain about.

Very tasty kebab, great curry sauce with the fries. Fast service. Prices are quite high, but the good quality quickly made you forget the pain of the price.

Started as a small “kebab shop” in the Glaspalast parking lot. And then it kept growing. 👍🏻👍🏻👍🏻 The amount of food/customers served here is crazy and yet the quality of the food is very good!!! The owner is always super friendly and always has a kind word for customers and employees...which I think is also part of Bugaz's success.

Great food and very nice and competent service. Been a regular for years and the quality is still the same. The chef deserves special praise. Always friendly and accommodating. Thanks to the team.

Very crowded but the prices were fair and the food tasted great!

Very tasty food, great value for money.

It's a shame that you have to give one star for the bad service etc. I gave my food to an employee at the front, he said I should sit down and the food would be brought to me. After about 25 minutes I drove, I paid for the coke on the spot, I didn't receive any food and the waiters ignored me, every other table was served or asked if they had ordered except me... More than cheeky, no structure when taking orders. Customers who were in the restaurant after me had their food on the table before me, if at the end they say it was definitely full and they should have been patient... Unfortunately not recommended...

Good food and had a very good waiter Jan who was very reliable and quick.

Very tasty 😋 kebab plate served quickly. We were outside on the terrace, under the umbrella, so the rain wasn't a problem.

After I stood at the front for 15 minutes and everyone who worked there simply ignored me, I left... I was looked at once, but that was it... Not even a hello or anything... Then I followed suit Driven to the kebab house...

The kebab and the other Turkish specialties are always very tasty, the staff is also very friendly and you almost always get free tea. Eating to-go is also possible without any problems.

They used to be really good, but today people didn't even listen when they ordered. So in the end most of it was wrong and I couldn't even eat my order. Therefore no star at all!

Being rude to customers, missing the order 6 times and ultimately not packing the order items.

Delicious food with a good price-performance ratio. Sat on the terrace twice. When I'm in the area again, the next visit will follow. Keep it up!

Today the gentleman at the service had almost no knowledge of German and said 5 times what should be in the kebab and then he did something like that, I've been a customer there for many years but I think that's it, €7 for something like that I think is a shame...

Super tasty and good service and price/performance is right. Gladly again.

Always very friendly and accommodating

Very busy, very hectic, very tasty

Very tasty, varied menu. All ingredients super fresh. The staff is extremely friendly

Very friendly staff. And there is very good tea after the meal. Always my pleasure.

Fast service if you dine there, but there's a bit of a wait if you're taking away, but still quite quick. The food has always tasted delicious.

After 11 p.m., everything is still fresh, everyone is still friendly! Always my pleasure

It was and is always an institution and has been part of Dinslaken for so long. Back then in the snack truck, after the Glass Palace, it was tasty and today it has grown so big and has lost none of its quality 👍👍👍 Super tasty 😋 great service, nice atmosphere, very very friendly staff!!! Great restaurant, always recommended!

As always, very tasty, good service and little waiting time

Ismail is very unfriendly and makes you feel unwanted. The waiters are friendly, the food (falaffel) was ok. Since it is always very crowded there, the atmosphere is very hectic.

It was one of the most beautiful evenings and a waiter named Jan improved it a lot - he's too good for this job

Very nice service... incredibly excellent food!

Jan is the best, super personable and great service!! All the staff are nice and the food tastes like heaven. Always my pleasure

Super tasty food and friendly service, this shop is really impressive :)

Great service, I have to say, food also tastes very good. The staff is super nice :) Jan in particular caught my eye

I've been eating there for probably 30 years. The food is always top. Unfortunately, the table service is not always the case. The young people lack an overview

Very very tasty food. Great service. Everyone very polite. Always happy .TOP

Even if the kebab tastes good, I would never go to the store again and pick up the kebab there. I have never experienced such unfriendly staff, especially the boss…

We come there often, sometimes with our dog. Always delicious food, fresh. The service is also good. I recommend this place

A great chicken house, we often go there from Bottrop, very nice service, fast, attentive service. I can only recommend

Unfortunately I didn't have any fresh fries for the second time and the mayonnaise was very oily and I find 90 cents for mayonnaise very expensive. Price performance 👎👎 Am very disappointed....!

Great restaurant, very nice atmosphere especially when sitting outside. Super nice and attentive service. Always my pleasure.

The food was great, great, very tasty and quick. I recommend it with a clear conscience. Bon appetit to everyone who came here.

Delicious food, nice atmosphere and friendly staff. The female waitress with the blue eyes was particularly nice!

Adana Kebap tasted like kofta. Nice location and good parking. The service was also friendly and accommodating, but it is simply impossible for an Adana to taste like kofta...

Was recommended to me as a “special kebab”. Remained below expectations. Unfortunately only standard "doner kebab" without meat.

Since the price increase, this is no longer in relation to the quality of the food, which is a shame.

Very friendly boss!!! Very attentive staff Super delicious food Super clean And now, finally, a highlight that can finally be paid by card!!!

A lot of things have decreased, especially the meat content in the kebab has become much less. I've always been with Bugaz over the years, but I watched it for half a year and nothing has changed. A pity!

Pleasant coworkers. It has become more expensive and there is less and less in the kebab. I used to get full and now the prices are rising and you get even less for it. I've been a customer for years and I'm very disappointed. The prices rise so that everything remains the same in terms of potions. 8 euros for a kebab is a total rip-off. In 2023 we had an energy barrier and yet it has become more expensive. The price was increased 4 times in 2023 and 2024 again people, this is your kebab and not a luxury meal. As tasty as the kebab is, I can't justify the price. 5/27/24 The kebab is a little cheaper again, but every time I go there the kebab always turns out very thin and the meat seems like it's undercooked. It is clear that it tastes better if the kebab is grilled a little darker. This is often cut off when the meat is completely pale. “You don’t like it at all. Please change that, I've been a customer of yours for years since you sold in the container.

Very nice and extremely disabled friendly

The food was very tasty, the service was great, but the outdoor area was really poorly done, there is a lot of space, why isn't there a non-smoking area? As non-smokers, do we have to breathe in this nasty smoke?

Very tasty food, very nice service, functional atmosphere.

Everything was great, dinner on Friday evening went quickly and even special requests such as lactose-free were taken into account.

Consistently satisfied for years, plus unique taste and hospitality. Whether chicken, Adana or kebab, everything is really great! Obligatory the cay afterwards, invited by the house.

Bestellung wurde mal wieder vergessen. Nichts das erste Mal. Obwohl nicht viel los war. Sind wieder gegangen. Nicht empfehlenswert!!! Personal ist auch nicht gerade freundlich.

Super tasty, cool people - come back

Very unfriendly staff, you can probably make a little effort.

Even after over 20 years, still the best chicken Friendly quick service Still knew the board stall

Very tasty food and very friendly and patient staff

The line to order is always very long. No wonder given the selection and good quality of the food. But everything was extremely well organized and implemented quickly. The chicken kebab is particularly highly recommended. Prices are reasonable for what you get.

The food and shop is great, the boss is incredibly nice. But as a non-Turk, I often have the feeling that I have to wait much longer for service than Turks.

I can only recommend. Very tasty chicken, number 1. As a criticism I would mention napkins, there are no more of them at the table. Otherwise, the charge is always full.

I eat there often. Ambiance is great. Service and the waiters are friendly. The owner of the restaurant greets every customer who dines there. Now you can also have breakfast there. One of the oldest kebab restaurants in all of Dinslaken. Prices are also reasonable. 👍👍👍👍👍

The food is always delicious, there is always something going on but the 30+ minute wait is worth it! I feel sorry for the employees who are always stressed. I always take the fact that there is so much going on because it makes me feel stressed. Great store! Thanks for great food every time!

Very good kebab with deliciously seasoned meat. Been a regular customer for years.