Basierend auf 355 Bewertungen gefunden auf 1 Websites
Basierend auf 355 Bewertungen gefunden auf 1 Websites
Nº 762 unter 1942 unter Frankfurt am Main
Nº 213 von 617 Restaurant unter Frankfurt am Main
Stellungnahmen
Really great for a hotel near the airport. Everything is new as this district hasn't been around for very long. By taxi about 10 minutes to the airport and the long-distance train station.
Nic Nik (Schwammie) . 2024-11-11
WEITERE KOMMENTARE IN Google
Very nice hotel. Surprisingly large room. Free coffee and tea. Nice staff. Gladly again. :)
Laugencroissant . 2024-11-07
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Large clean rooms with excellent restaurant. Air conditioning not an issue as many mention. No need to self check in at the hotel kiosk if you have done so in the provided site; simply present your information to the hotel clerk. No shuttle. Taxis and Ubers approximately €15-20.
Greg Vistisen . 2024-11-01
WEITERE KOMMENTARE IN Google
I specifically asked the woman at reception for an alarm call because of the early flight. She wrote down my phone number and said that she would pass the information on to her colleague on the night shift... In the end, no call, no alarm clock. The employee at the reception said that he didn't get my phone number, even though he had the piece of paper with the information on his table... He didn't think to clarify it if he didn't have the phone number... Crazy !!! Really disappointed! Otherwise the room was really good, big and clean!!!
Timur Shakirov . 2024-10-30
WEITERE KOMMENTARE IN Google
A very nice hotel in close proximity to the airport, only about a 10 minute drive from Terminal 1. The rooms are modernly furnished and have a small kitchen, which is particularly practical for longer stays. As you can see from the pictures, the rooms are stylish and comfortable. The staff is extremely friendly, helpful and makes you feel welcome at all times. The on-site restaurant offers a solid selection of food, ideal for a relaxed dinner after a long day. Overall, a recommended accommodation for travelers looking for a comfortable and well-located place to stay overnight.
Patrick Otto . 2024-10-24
WEITERE KOMMENTARE IN Google
I would stay here again and again
Jutta Zahran . 2024-10-22
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Despite the request, the staff did not send an invoice for the stay. The rooms are generally nice and clean.
Mariusz (ćmy_barowe) . 2024-10-18
WEITERE KOMMENTARE IN Google
The hotel is ideal for an overnight stay if you have to get to the airport early. It is modern, clean and elegantly designed. It's also great that the rooms have fully equipped kitchens.
Lars Bauer . 2024-10-13
WEITERE KOMMENTARE IN Google
You can not turn the 2 main bright white ceiling lights off unless you remove the room key from the slot. If you remove the key, you will have no light in the room or bathroom. Absolutely ridiculous. Also the fridge is off when you arrive. Hours to get it cool. We requested a baby cot when booking and twice more when we arrived at midnight. They did not provide it. Small but excellent breakfast.
Luis Navarro . 2024-10-07
WEITERE KOMMENTARE IN Google
Very friendly check in, good value for money, spacious rooms, comfortable king size beds, optimal blackout, coffee machine, underground parking Easy to reach from the airport, only one S-Bahn station, short journey €2.20
Melitta Gress . 2024-09-24
WEITERE KOMMENTARE IN Google
The room was beautiful and far beyond for a 3 star hotel. I really really liked it. The reception was quite neutral and breakfast was served quickly. Breakfast was included for me, but I felt like I was being watched a lot by the staff. This made me so uncomfortable that I skipped eating after my coffee and quickly left. Otherwise, the hotel is very close to the S-Bahn and I personally didn't notice much of the planes. Overnight stay September 17th-18th, 2024.
Luffy “D. Allesesser” . 2024-09-19
WEITERE KOMMENTARE IN Google
Stylish hotel with delicious breakfast from 5 a.m. Rooms equipped with kitchenette and coffee maker. Walk-in rainforest shower. Everything in the room was very clean. At the weekend the Yazoo restaurant only serves pizza and tarte flambée. But the pizza is absolutely recommended. Fluffy dough, very well topped and aromatically seasoned. The chef and waiter has full control of his restaurant and has everything in view.
Tino Dittrich . 2024-09-16
WEITERE KOMMENTARE IN Google
Very nice receptionist, great value for money, left the car there for vacation time at a great price
Mo N . 2024-09-13
WEITERE KOMMENTARE IN Google
If you want to stay overnight at Frankfurt Airport, this is the perfect place for you. Perfectly accessible by S-Bahn, good value for money, restaurants and shopping nearby, room More spacious and clean, soundproofed windows and air conditioning. The breakfast was rich and worth the money. This meant that the start of your vacation was stress-free and you didn't have to drive to Frankfurt city center or book an expensive room directly on the airport grounds. Gladly again on your next vacation!
Nicole Heise . 2024-09-12
WEITERE KOMMENTARE IN Google
Stayed because my flight from Frankfurt got delayed so I was only there for a short night but at least I was well rested because the room and the bed were really great and so was the breakfast!!
Pia Leurs . 2024-09-10
WEITERE KOMMENTARE IN Google
The Best Western Hotel in Frankfurt is the perfect choice for travelers looking for comfort and excellent service in a central location. The rooms are modern and tastefully furnished, with all the amenities you need for a pleasant stay. Whether for business or pleasure, you immediately feel at home here. The friendly and helpful staff ensure that every guest feels welcome and that no wishes are left unfulfilled. Particularly noteworthy is the hotel's restaurant, which offers a varied and delicious selection of international and local dishes. The food is always freshly prepared and the quality is excellent. Whether you want to enjoy a hearty breakfast, a light lunch or an elegant dinner - the restaurant offers something to suit every taste. Another highlight are the cocktails at the hotel bar. The bartenders are true masters of their craft and conjure up creative, tasty cocktails that perfectly round off the evening. The stylish atmosphere of the bar invites you to relax after a long day and fully enjoy the first-class drinks. An absolute insider tip for all cocktail lovers!
Ilias Sidiropoulos . 2024-09-06
WEITERE KOMMENTARE IN Google
Hotel and breakfast actually okay. Air conditioning in the entire hotel didn't work (seems to happen often, see other reviews). Room was 28 degrees. At the counter there were only trainees who were pretty helpless and offered me a coffee to compensate.
Christoph von Czernitzky . 2024-09-04
WEITERE KOMMENTARE IN Google
Great value for money! Huge room with kitchenette. Tip-top clean. Friendly staff. The airport is within walking distance. There is a supermarket opposite and plenty of restaurants around it to suit every taste.
S. H. . 2024-09-03
WEITERE KOMMENTARE IN Google
I was booked this hotel by my flight company. I was positively surprised of all the excellent accommodations and had an excellent night.
Adrien Manderlier . 2024-08-31
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The hotel was by an outside Rave music festival. Extremely loud low pulsing beat for hour after hour after hour.
Paul Hinz . 2024-08-30
WEITERE KOMMENTARE IN Google
Not a hotel to recommend if you drive a motorbike. Got very bad contradiction and bad attitude
lars erik Pedersen . 2024-08-29
WEITERE KOMMENTARE IN Google
Fast service, very friendly especially the waiter Ilias
Marcel Hennig . 2024-08-22
WEITERE KOMMENTARE IN Google
Really well kept hotel, clean ashes, friendly staff, the garage seems really exaggerated to me at 24 euros per night
Fabrizio Lucci . 2024-08-19
WEITERE KOMMENTARE IN Google
Were at the stadium for a three-day major event. Only 1 train station away from the Western Hotel (approx. 4 minutes) It's just a shame that the pillow had strange yellow stains. I'm a little sensitive there. If stains can already be seen in the visible area, then......... Unfortunately, the air conditioning was unable to achieve the desired temperature level.
Simon Aerts . 2024-08-17
WEITERE KOMMENTARE IN Google
Did what was promised very well!
Alexander Brauer . 2024-08-09
WEITERE KOMMENTARE IN Google
This is the nicest Best Western I have ever been to!! The staff are so friendly, helpful, and multilingual. They went above and beyond to help make our stay with our child in a wheelchair comfortable. The accommodations blew us away! We felt SO pampered. The feather pillows and in-room Nespresso machine were manna from Heaven after a long trip! We were so grateful for the stocked mini-kitchen, too. The location is just a 3-minute walk from the S-Bahn train stop, which made it easy getting there from the airport, even with 3 kids, a wheelchair, and luggage in tow. They made our layover a SUPER experience! Mille danke!
Jessica Z . 2024-08-07
WEITERE KOMMENTARE IN Google
Don't ever make a mistake of booking a room in here. The people here are very rude specially the manager, no morals and respect for customers whatsoever. If you book for 2 people by mistake and you are 3 people they will make you book another room. Here in germany everyone is hungry for money, they need to train their workers properly and show them how to respect customers. Trust Me specially this location in frankfurt airport is the worse ever. Don't! Don't! Don't!
ali alighazi . 2024-08-07
WEITERE KOMMENTARE IN Google
It is really good place in Frankfurt area by location, by views and service.
Bhagwan Basnet . 2024-08-06
WEITERE KOMMENTARE IN Google
Great service and really helpful advice! Thanks.
Alexander Brauer . 2024-08-06
WEITERE KOMMENTARE IN Google
Tl;dr loud sudden noises, room can't be cooled In detail: 1. There is no sound isolation within the hotel. Everytime someone closes a door in the hallway a pressure change causes our door to shake loudly. That's woken me up twice now. 3. It's summertime and they locked the a/c control so that it can only blow in fan mode without cooling and the room is way too warm I know this is an aggressively bad review but it's 2am and I can't sleep and very upset that I booked here. The bed is pretty uncomfortable too the bedding is quite papery
Ilana Beer . 2024-08-06
WEITERE KOMMENTARE IN Google
Very clean and well equipped... there is a small kitchenette in every room! Comfortable beds, clean bathroom and good location at the airport. Very friendly reception staff
Bollo Dinho . 2024-08-04
WEITERE KOMMENTARE IN Google
Service at breakfast the old man is unfriendly
Ewelina Kurkiewicz . 2024-08-04
WEITERE KOMMENTARE IN Google
Very close on the S-8 or S-9. After 10pm it has only crisps, beer & wine in its $$$ store. You must ask for amenities like toothbrush or comb. No shampoo provided. Worst, the AC is locked into a pathetic sweat-inducing piddly excuse for ventilation. I was more comfortable in my summer-hot Airbnb room in Rome. No way to tell but it’s at least 23/24C. The phone won’t charge. The front desk could care less. (Just how it is). I can safely say I will never stay again and I would advise you not to too.
Nikan Firoozye . 2024-08-02
WEITERE KOMMENTARE IN Google
Super equipped...modern and spacious rooms
Andre Scheller . 2024-07-30
WEITERE KOMMENTARE IN Google
Everything was very good except for the dusty room and small holes in the duvet
MrKing BuzzoJr . 2024-07-30
WEITERE KOMMENTARE IN Google
We stayed at this hotel for one night to have a quiet and relaxing night before our flight the next morning. Unfortunately, it was not like that. The check-in took a very long time compared to other hotels, despite online check-in. even though there were only two couples ahead of us - at least half an hour. The queue behind us got longer and longer and the guests' displeasure grew. Unfortunately, booking advertised soundproofing, which is why we chose this hotel. Unfortunately there was no trace of this. We were accommodated on the 4th floor. Diagonally opposite is the Ocean Club, which can be heard very loudly and clearly until midnight during the week. The street noises could also be heard clearly as well as the constant loud banging of the room doors in the hallway. Since it wasn't possible to fall asleep, we asked reception for a new room. However, the hotel was fully booked, so this option was not available. We were refused a subsequent cancellation. Since the reception was staffed exclusively by trainees, we were unable to find an acceptable solution and were therefore only offered a maximum of one free drink as compensation, which was a disgrace considering the price of the room, to say the least. The hotel is in a good location, the rooms are clean, the beds are very comfortable and the service itself is nice despite the lack of competence. However, this hotel is not recommended for people who are light sleepers and are sensitive to noise, which is why we would rate our stay as poor overall and would rule out another stay.
Aileen C. . 2024-07-26
WEITERE KOMMENTARE IN Google
Nice hotel, perfect location and very clean room Special thanks to the competent employee who solved my problems with Book****.c*** very well 👍🏻👍🏻👍🏻👍🏻👍🏻
Jens . 2024-07-24
WEITERE KOMMENTARE IN Google
Very nice room on the 7th floor with a great view. Unfortunately, the shampoo in the shower is already empty after using it once. Breakfast was good, but unfortunately the pineapple was not refilled.
Fabian AB . 2024-07-23
WEITERE KOMMENTARE IN Google
The hotel is very modern, the room is comfortable and furnished to a high standard, including a comfortable bed, a pleasant armchair, a practical desk, a large TV and a fully equipped kitchen. Unfortunately the air conditioning was broken. Unfortunately, the extremely friendly and open night shift employee was unable to offer us another room due to the fact that it was completely booked out, especially since all of the rooms on our floor had to complain about an air conditioning failure. However, the cockroach that greeted us on the edge of the sink was particularly critical. If the hotel gets its technical problems and bug infestation under control, it will certainly be a good address in the immediate vicinity of the airport. Until then, please take these weaknesses into account.
Michael Fengler . 2024-07-16
WEITERE KOMMENTARE IN Google
Air conditioning doesn't work Sweat deliciously at 28° Celisous
Thomas Meyer . 2024-07-16
WEITERE KOMMENTARE IN Google
Hotel is not far from the airport, but still quiet. The stadium is also just one stop on the subway. Rooms very clean and well equipped. Also big enough.
Ralf Balzen . 2024-07-15
WEITERE KOMMENTARE IN Google
Great hotel, the room was great, very well equipped, the staff was pleasant, even though we did not speak German there was the possibility of speaking in English and French with the staff. Nothing to complain about, I recommend
Laurine Noletta . 2024-07-12
WEITERE KOMMENTARE IN Google
This is one of the best hotels I visited on my travels in Germany. The room is large with a comfortable bed, an armchair, a long desk with an under table, bright windows and extensive furnishings. Kettle, coffee machine, tea, coffee, water, cups, plates, cutlery, toaster, dishwasher, refrigerator and other kitchen utensils - everything is there! The staff are all very friendly and helpful. Lots of sofas in the reception area. I felt very comfortable in this hotel and had everything I needed in the room. Everything was extremely clean. Another plus point: You can also pay in cash at the hotel (which is no longer possible in many other hotels.) Unfortunately, the parking fee is too expensive at 24 euros per day. Other hotels I have stayed at have free parking or charge a maximum of 10 euros to 15 euros per day.
M. Traveller . 2024-07-09
WEITERE KOMMENTARE IN Google
Top hotel, top location, quiet, nice rooms and very friendly staff! Gladly again
Sabrina Heßler . 2024-07-03
WEITERE KOMMENTARE IN Google
The hotel is very nice, clean, modern and the apartment is fully equipped. Only if you want to get there from the airport and back to the flight it costs over €25!!
David Willson . 2024-06-28
WEITERE KOMMENTARE IN Google
Very slow check-in in the night! Two counters yet occupied each by a group of people for over 20 mins and I already have online checked in and just need the key. Frustrating experience 🙂
Stella Hu . 2024-06-28
WEITERE KOMMENTARE IN Google
It’s 26 degrees in the room but you are not allowed to turn on the airco. Front desk doesn’t care
Lars . 2024-06-24
WEITERE KOMMENTARE IN Google
We were at the airport for 2 days to do plane spotting and chose this hotel. We didn't regret it. It was really a great and pleasant stay. Very large, spacious and extremely clean rooms. Cleanliness is extremely important to me. There was absolutely nothing to complain about here. Our wish to get a room on the top floor with a view of the airport was also granted. They really made a big effort here by giving everyone a room on the corner with two window fronts. Really great! It wasn't noisy either and you could find peace and quiet. The bed was also super comfortable. We will come back.
Christina Dobler . 2024-06-16
WEITERE KOMMENTARE IN Google
Staff super helpful and friendly. Very nice and new hotel, great location. We were satisfied.
Trude Trulla . 2024-06-12
WEITERE KOMMENTARE IN Google
When I ordered I thought that the hotel chain had a minimum standard. I didn't inform myself beforehand because I was shocked.
R. Schroeter . 2024-06-03
WEITERE KOMMENTARE IN Google
Very nice hotel right on the Gateway Gardens S-Bahn, one stop from the airport. Great rooms and good breakfast (starting at 5 a.m.). One point deducted for the long check-in using a tablet and then promotional emails from Best Western.
Alexander S. . 2024-05-26
WEITERE KOMMENTARE IN Google
The Best Western Hotel Airport Frankfurt is a very nice and modern hotel. The location and transport connections are great (direct connection to BAB A3 and A5, as well as public transport with S8 and S9, stop a 5-minute walk from the hotel). The rooms are very functional and modern and are large enough for up to 2 people. The only tiny drawback: there could be a few more wall hooks for towels in the bathroom. A great feature was the tablet, with which you can use various room and hotel services, as well as control the television if necessary. The staff was also extremely friendly and helpful. Here, too, a tiny point of criticism: the kettle in question was unfortunately not replaced even after 2 days. Since the device still worked, this didn't bother me that much. The breakfast buffet was very extensive and extremely tasty. You get a wide selection of cold and warm food and drinks. The restaurant area is also very nice and cozy. I will be happy to book here again on my next stay. I have a clear recommendation for the Best Western. Many thanks to the hotel team for the pleasant stay.
Torsten Franz . 2024-05-25
WEITERE KOMMENTARE IN Google
Very nice 3 star hotel. Rooms clean staff friendly.
Tobias Rabe . 2024-05-23
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When non-hotel guests enjoyed the breakfast buffet. Everything your heart desires is there with very friendly service
Thomas Marhöfer . 2024-05-20
WEITERE KOMMENTARE IN Google
Friendly welcome, clean, chic rooms, quiet, good connection to the airport. Stayed here for two nights and can really recommend it.
Dennis R. . 2024-05-20
WEITERE KOMMENTARE IN Google
Danger. Restaurant serves only pizza and tarte flambée late in the evening (but until 1 a.m.). Mr. Pizza and ThaiXpress deliver delicious Thai food ( Lieferando ) until 1 a.m. Staff at reception at night very uninformed. Small stall next to reception, although the beer was sold out 😨
Meike Xy . 2024-05-19
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Perfect place to stay at while traveling for work. Just 10-15 mins away from both Messe and city center. Amazing breakfast! I was sraying for 4 nights sbd the hotel has offered me an upgrade of room type.
Oksana Vasylieva . 2024-05-18
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Very good starting point to get to the airport. We had a very nice room with a small kitchen. Would book it again!
Steffi Spi . 2024-05-16
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A good hotel close to the airport. Spacious rooms, decent staff and a proper breakfast!!!
Varga Claudiu . 2024-05-15
WEITERE KOMMENTARE IN Google
Super large room, great connection to the SBahn
Sandra Langer . 2024-05-15
WEITERE KOMMENTARE IN Google
+++ Great room ++ Friendly employees + Good location + price/performance - Garage too expensive - no waste bag dispensers in the green area - Breakfast buffet in the hotel bar very improvised and the lighting without lampshades is unpleasant Overall, however, a very clear recommendation. The minibar concept is also cool and fair!
J . 2024-05-11
WEITERE KOMMENTARE IN Google
Spacious and clean room. Varied and wonderful breakfast. Friendly service.
Hanna Parkkola . 2024-04-28
WEITERE KOMMENTARE IN Google
Cheap hotel close to Frankfurt Airport with a delicious on-site restaurant.
Jens Bollensen . 2024-04-27
WEITERE KOMMENTARE IN Google
The restaurant is a disaster on weekend evenings. There isn't even coffee before 5 a.m. On weekends there is only (baked) pizza in the restaurant in the evening. And then only 2 types. My freezer has more selection and the pizzas there are tastier. If you're staying here so you can get to the airport early the next morning, you should know that there isn't even coffee until 5am. Other airport hotels offer a 24/7 coffee machine that guests can use for free.
M Philippsen . 2024-04-20
WEITERE KOMMENTARE IN Google
Wow, fantastic value for the money! Rooms have kitchenette and lots of space, very clean and modern interior! 25 mins walking distance to terminal 2 or one station with bus or rail just nearby.
Tobias . 2024-04-20
WEITERE KOMMENTARE IN Google
Unfortunately completely inflexible, a shame.
Philipp . 2024-04-15
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Easy to reach from the airport, very friendly staff, good quality of services and the rooms. Not a place to choose for a leisure vacation, but definitely a good hotel option near the airport in Frankfurt.
Andreas Pattar . 2024-04-15
WEITERE KOMMENTARE IN Google
The hotel is located near the airport. I highly recommend it. Taxi ride to Frankfurt airport €15. Always happy
Itschen Ela . 2024-04-07
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Very nice business hotel at Frankfurt Airport. Located in Gateway Gardens. Easy to reach by S-Bahn or taxi. Staff friendly, rooms functional and clean. Very suitable as an overnight hotel before and after a flight.
Steffi . 2024-03-15
WEITERE KOMMENTARE IN Google
THESE PEOPLE ARE CHEAT! Frankfurt airport was closed due to strike of security staffs. I placed my cancellation request by calling them. They accepted it and later charged me the whole amount without any further information. When I requested refund, they are showing me the cancellation policy. This was a special situation where airport was closed and I could not travel to Frankfurt. They have not considered the situation and charged me for the room I never checked in. DON´T BOOK THIS HOTEL!!
Arnab Sarkar . 2024-03-12
WEITERE KOMMENTARE IN Google
Staff at the reception Embarrassing I wanted to try the restaurant as soon as I entered I had to escape from the smelly environment Price without logic only €20 less than HYAT STRONGLY DO NOT RECOMMEND They can't even afford the shuttle What losers....
mauro sirri . 2024-03-12
WEITERE KOMMENTARE IN Google
The room is spacious, clean and nice. The information desk staff are friendly. There is no shuttle bus, but it is only one subway stop away and it is a minute away from the subway.
손동락 . 2024-03-05
WEITERE KOMMENTARE IN Google
Although it's near the airport, it's off the route so it's quite quiet. Access is a little difficult, so I think it would be convenient if there was a shuttle bus between the airports.
Tsubushi Goku . 2024-03-04
WEITERE KOMMENTARE IN Google
Very modern hotel one S-Bahn station from the airport. There is also an underground car park, but I didn't use it. A well-stocked supermarket and restaurant is around the corner. The room had a small kitchenette and the bed was comfortable. The reception was very friendly, but you had to enter your details yourself on a tablet. I can imagine that it will take some time if there is a lot of activity. Good breakfast with many machines for butter, juice, coffee and pancakes, among other things. However, the latter are better done by hand. Despite the strong automation, the breakfast staff was extremely friendly and accommodating!
KrK . 2024-03-01
WEITERE KOMMENTARE IN Google
We stayed one night before our flight, which was very early in the morning. It is very close to the airport, but it is not possible to get there on foot, only by taxi or metro. We used the taxi, which was 10 euros and was very quick. The room has a great kitchen. Shower and beds comfortable and clean. I definitely recommend it.
Méri Oliveira . 2024-02-29
WEITERE KOMMENTARE IN Google
Mr. Demir best employee. Thanks for the great service. Rooms were very nice and pleasant. Coffee, tea and water were free in the room.
Haktan Özhan . 2024-02-27
WEITERE KOMMENTARE IN Google
Rooms with kitchenette, beautiful. Super quick service with check-in on a tablet and almost zero check-out, i.e. only by depositing the card in an urn. Perfect location due to its proximity to the airport with a wide choice of multiple dining options just a few meters away. The only doubt: why a kitchenette in a location that favors passing customers for short pre-airport stops?! For the rest very good
Fabio Gorini . 2024-02-05
WEITERE KOMMENTARE IN Google
I booked the hotel at short notice and was very satisfied. I had booked a standard apartment with a small, equipped kitchenette including a microwave. I will definitely come again. Approximately 25 minutes walk from Terminal 1 to the hotel in Gateway Gardens
Christian Rotti . 2024-01-30
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I have stayed at the hotel twice now. 1 stop to the airport, optimal connection. The star deduction is for the booking system. Only more expensive rooms can be booked online. I tried calling in vain or it didn't work. Nevertheless, I will book there again if I arrive the day before the flight.
Ulrike Triquart . 2024-01-23
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Really good and easy to get to the airport by S Bahn There were three of us and we had booked 2 comfort double rooms the evening before our departure. The correspondence in advance was great and our special wishes were fulfilled. Overall, we were very positively surprised and thrilled with the large and modernly styled room, even with a kitchenette. Very clean, very good, large walk-in shower, a good and usable hairdryer, shampoo, shower gel, cream, everything was available. The highlight is a super comfortable box spring bed and absolute peace. A very clean Nespresso coffee machine with a good selection and a bottle of water were available and pleased us. Extremely friendly staff at the 24-hour reception. The breakfast buffet was very varied and tasty. The waitresses in the morning were very friendly. Since the restaurant was closed due to illness, we used a good restaurant in the immediate area within walking distance and the route was explained to us in a friendly manner. But the really good thing is that it's super easy to get to the airport with the S-Bahn - just one station. From the S-Bahn station you basically just walk a few meters across the street. The hotels directly in the airport are no better because the long distances that have to be covered on foot within the large Frankfurt airport are sometimes longer than to the S-Bahn and to this hotel from the S-Bahn station. We know this from our own experience. The hotel therefore has a really good value for money. Full recommendation!
Krokette 1971 . 2024-01-20
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Great location, nice rooms and nice restaurant! Without the competent boss, some employees at the reception would be pretty much lost.
Ylvi . 2024-01-16
WEITERE KOMMENTARE IN Google
The rooms are a nice size and the bed is also very comfortable. More attention should be paid to cleanliness, especially in the bathroom. The hotel employees seem rather listless or overwhelmed, which is a shame.
Dominic Kulp . 2024-01-16
WEITERE KOMMENTARE IN Google
Everyrhing was at the top Standards. Grest customer Servise , lovely and clean rooms , perfect breakfast and most importanly , staff does the ekstra mile serving the Customer.
Fadil Ademi . 2024-01-06
WEITERE KOMMENTARE IN Google
Hotel hostile to customers, no chance of goodwill Since my flight from Frankfurt Airport leaves early in the morning in March 2024, I booked a night before at the Best Western Hotel Airport near Frankfurt Airport. Unfortunately, three months before departure, Lufthansa informed me that my flight had been canceled and that I had to fly a day earlier. This meant that my overnight stay at the Best Western Hotel Airport was obsolete. I then contacted the hotel by email, attached the flight cancellation as an attachment, and asked if I could cancel the overnight stay as a courtesy. This request was ignored by the hotel, I'm still waiting for a response today (apparently the hotel's customers don't value getting a response to a request). I then made another request to my booking portal AGODA, and a few days later I received the answer that the hotel refused a cancellation with a refund or partial refund. I don't know the hotel or its facilities, but apparently it's so bad and has such a bad reputation that the hotel management doesn't believe it can sell the vacant room again within three months... Conclusion: The hotel ignores customer inquiries and does not find it necessary to respond to customer inquiries and is not even remotely prepared to help a customer in a situation that is not their own fault. I can only advise everyone not to book with this customer-hostile hotel!
Wilfried Walter . 2024-01-05
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Идеална локация спрямо летище Франкфурт, най добрите стаи и услуга, които сме ползвали близо до летището. За съжаление не предлагаха трансфер, но има удобни автобусна линия и таксита.
Kalina Ivanova . 2024-01-04
WEITERE KOMMENTARE IN Google
Für eine 1 Wöchige Schulung hier Geschäft einquartiert. Für mich quasi perfekter Standort, gut von der Autobahn zu erreichen, gleich gegenüber der Schulungsveranstaltung. Zimmer zweckmäßig und bequemes Bett. Tiefgarage fürs Auto. Gutes Frühstück.
Torsten Müller . 2024-01-02
WEITERE KOMMENTARE IN Google
Die Rezeption ist sehr nett, aber leider musste man jede Leistung die man gebucht hat erfragen. Wir hatten ein Arrangement mit Tickets für die Rhein-Main-Therme für 2 Personen. Ausgehändigt wurde nur 1 Ticket 🎟️. Zum Glück hatte ich in den Umschlag geschaut und gemerkt das nur für 1 Person ausgehändigt wurde. Die Zimmerreinigung ordert man übers Tablet. Jeder der sich darüber beschwert, das keine Reinigung durchgeführt wird sollte sich meiner Meinung nach die Hotelinfos vorher durchlesen. Es gibt keine kostenlosen Parkplätze in der Nähe. Dessen sollte man sich bewusst sein. Die Zimmer waren hochmodern und auch eine Nespresso Maschine war vorhanden. Kühlschrank, Wasserkocher, Tee und Besteck. Einfach super! Das Frühstück wird in einem sehr schönen Frühstücksraum eingenommen. Normalerweise findet am Sonntag ein Langschläferfrühstück statt. An Heiligabend jedoch nicht, das hätte man uns beim Check-In sagen sollen, denn sonst wären wir nicht so spät frühstücken gegangen. Wir hatten nur noch 15 Minuten Zeit und vieles wurde da leider auch schon nicht mehr nachgelegt. Diesbezüglich fehlte jede Info darüber. Aber alles in allem hat das Hotel ein dermaßen schönes Ambiente, das wir jederzeit dort wieder übernachten würden.
Lan Arenbeck . 2023-12-29
WEITERE KOMMENTARE IN Google
Sind in diesenm Hotel „Not - gestarandet“ da unser Flug anulliert wurde und erst 24h später der nächste Flug startete. Hotel an sich ganz in Ordnung ABER die Mitarbeiter an der Rezeption können sich nicht sehr gut verständigen. So mussten wir um 12:00 auschecken trotz nachfrage ob es möglich wäre zumindest ein bisschen später auszuckecken. Da unser Flug erst zm 20:00 Uhr startete. Erst durch zufall habe ich erfahren, dass es doch einen späteren check out mit aufpreis gegeben hätte zuminsest um 15:00Uhr. Das hat uns die Frau beim ausckecken dann erst gesagt.. Kommunikation mit Gästen katastrophe! Als ob man uns Not gestrandete eh nicht im Haus haben wollte, den mit normalen Gästen wurde viel freundlicher und zuvorkommender geredet. Am abend wurde uns eine TK-Pizza für 12:00€ angeboten, die, die ganze Situation nicht verbessert hatte. Frühstück war dafür sehr angenehm. Empfehlen würde ich das Hotel trotzdem nicht.
Sabrina . 2023-12-17
WEITERE KOMMENTARE IN Google
New hotel one S-Bahn station away from Frankfurt airport, without luggage even within walking distance. Our room was spacious and efficiently furnished, but the first signs of wear and tear were visible, for example the door handle in the bathroom was missing and the door did not close. The negative surprise was the 24 Euro parking fee for hotel guests per night, otherwise we would have given it 5 stars. Nouvel hôtel situé à une station de S-Bahn de l'aéroport de Francfort, à distance de marche sans bagages. Notre chambre était spacieuse et bien aménagée, mais elle commençait à montrer des signes d'usure, comme l'absence de poignée de porte dans la salle de bain et l'impossibilité de fermer la porte. La mauvaise surprise a été les 24 euros de frais de parking par nuit pour les clients de l'hôtel, sinon nous aurions eu 5 étoiles. Neues Hotel eine S-Bahn Station vom Frankfurter Flughafen entfernt, ohne Gepaeck sogar in Laufdistanz. Unsere Zimmer war geraeumig und effizient eingerichtet, allerdings zeigten sich erste Abnutzungserscheinungen, so fehlte der Tuergriff im Badezimmer und die Tuer liess sich nicht schliessen. Die negative Ueberraschung waren die 24 Euro Parkgebuehr fuer Hotelgaeste per Nacht, ansonsten haette es 5 Sterne gegeben.
Kai Werth . 2023-12-16
WEITERE KOMMENTARE IN Google
Wir waren für eine Nacht zu Gast in dem Best Western Hotel. Es war super. Alles sehr modern und geräumig. Ein Top BW Standard. Die Nähe zur S-Bahn ist unschlagbar. Gerade in der Suiten bietet das abgetrennte Schlafzimmer besser Komfort. Rund um sehr zu frieden & wir freuen uns jetzt schon auf den nächsten Aufenthalt.
Jonas Kneesch . 2023-12-13
WEITERE KOMMENTARE IN Google
Easy to get to S-Bahn station and only 5 minutes away from the airport. Breakfast was good. Service was not good. Staying for two consecutive nights, I hung a sign at the door indicating that the room should be cleaned. However, when I returned to the room at night, I found that the room had not been tidied. After calling the reception, the receptionist said that we have to ask for cleaning work! So unfriendly. In addition, I asked the staff to give me new towels, but I didn't expect them to put them directly on the ground at the door of the room. Put it on the floor! It's so unhygienic. At least put it in a bag...
Da-Yu Lin . 2023-12-12
WEITERE KOMMENTARE IN Google
Optimale Lage zum Flughafen eine Station mit der s bahn und in ca 2 Minuten ist man am Flughafen
Kai Fritsche . 2023-12-03
WEITERE KOMMENTARE IN Google
Nahe am Flughafen und direkt an der S-Bahn. Zimmer sind ordentlich, Matratzen dürfen bequemer sein. Frühstück ebenfalls gut.
Martin . 2023-11-25
WEITERE KOMMENTARE IN Google
I just wanted to book something cheap for one night before my flight goes. I'm surprised. Great service, awesome room. Nice and tidy. Super clean. Much more than I expected! I loved the bed. I had my own kitchen. Awesome.
Anna Heermann . 2023-11-20
WEITERE KOMMENTARE IN Google
Extremely slow check in. Don’t expect much
from Berlin . 2023-11-19
WEITERE KOMMENTARE IN Google
This hotel is quite new, all furniture and amenities are new, clean. Although stated as 3*, the facilities are above that. The rooms we stayed were fitted with coffee machine, kitchen with dishwasher, fridge, stove etc. The bathrooms are large and well lit. Bed was comfy and warm. The restaurant has limited options for food, but plenty for drinks. However, the breakfast was great, with a lot of diverse dishes to choose from. If you have to get to the airport in the morning, the location is ideal. Getting to the city center is easy, as the S-Bahn is just 2 minutes away from the hotel. Taxis are 1 minute away from the hotel.
Gelu Angelescu . 2023-11-16
WEITERE KOMMENTARE IN Google
Good hotel located close to the airport. There is not a shuttle service. You can catch a taxi that is not too expensive. Room was clean and modern. Breakfast selection was excellent.
Theodore Lindsey . 2023-11-13
WEITERE KOMMENTARE IN Google
Haben hier nur eine Nacht für einen Flug am nächsten Tag übernachtet. Wir wurden sehr positiv überrascht, es gab nichts zu beanstanden. Also auch für einen längeren Aufenthalt sehr zu empfehlen
Jan W . 2023-11-12
WEITERE KOMMENTARE IN Google
No matter where you are it’s still a Best Western. It seems new and it was clean. The front desk folks weren’t very helpful. The room was very clean but if you didn’t tell them they didn’t clean the room for you. There is a restaurant but there was one server on duty in a full house. Location is literally one train stop between the airport and the stadium so if you are going to a game and leaving the next day there is not a better place to be.
Sean Keith . 2023-11-12
WEITERE KOMMENTARE IN Google
Absolut top. Moderne Zimmer, durchweg nettes Personal und eine gewisse Flexibilität. Lediglich zu Stoßzeiten sollte der Check-In schneller voran gehen.
Hannes S. (n204ua) . 2023-11-08
WEITERE KOMMENTARE IN Google
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