Apparthotel Halle in Halle (Saale)

We recently visited Restaurant Helena and unfortunately our visit was anything but pleasant. Even though the restaurant was completely empty, we had the feeling that we would be processed as quickly as possible. While we were still engrossed in the menu, we were pressured to order - a relaxed arrival and lingering didn't seem welcome here. The food came extremely quickly, first the starters, then immediately the main course, so there was hardly any time to enjoy the food. The quality of the food disappointed us: the fries were completely tasteless. The bifteki here is filled with sliced ​​cheese and feta - if you like that you might be happy, I found it rather questionable. The gyros and bifteki don't come with fries; these have to be ordered separately for a hefty €4.50 - for a very manageable portion. But what really annoyed me was the billing: the waitress would have clearly overcharged us if we hadn't followed up. Apparently one drink was overcharged. When I got home, I found out from the bill that we had overpaid a total of almost €7 (on the first try it would have been €10). Unfortunately, I didn't notice the error until later and because I paid in cash I couldn't prove what was actually paid. The fact that only cash payment is accepted leaves a very bad aftertaste - is that a coincidence? It also bothered me that guests who don't drink alcohol were given an ouzo without asking. At the latest when someone orders non-alcoholic, you should be more attentive and considerate when ordering - that seemed to be unattentive and unappreciative. It's a mystery to me how you can "miscalculate" yourself so much as a waiter with digital support. Overall, a disappointing experience that I won't repeat anytime soon.

We celebrated my partner's 40th birthday in this restaurant, there were 20 people. The food was freshly prepared by the innkeepers and was very, very tasty. All of our wishes were taken into account and I can recommend the restaurant without hesitation. Friendly staff, nice atmosphere and fair prices.

had a nice experience, the food was amazing and for sure going there another time

Nice staff, quick service and quick preparation. The Dürüm tastes really delicious, soft drinks are available straight from the fridge. Card payment is also possible – great! A clear recommendation.

Today we went to the GDR brunch and for the first time at Heideblick. Conclusion: excellent! Real rolls that you rarely get anymore, cold dog that was really excellent and generally everything from the breakfast to lunch buffet was delicious and made with love. From the decoration to the appropriate music from the GDR era. A great idea and we are already looking forward to the next themed buffets. It's also nice that you have a parking space in front of the restaurant and can stretch your feet in the garden from time to time. Thank you for the wonderful hours with you today!