Andri Gaststätten, Restaurants Bilokoz in Bernkastel-Kues

We wanted to request a table. Unavailability at short notice is perfectly fine and understandable. I expect this to be communicated in a friendly and respectful manner. Unfortunately, we were rudely accosted—a definite no-go for me.

A restaurant full of charm! Our five-person wine tour group was thrilled: the scallop—the real highlight of the menu—was a dream. Michaela's service was simply superb: attentive, warm, and professional. The decor may be a bit dated, but that's precisely what gives it its special character. Conclusion: Excellent cuisine, perfect service, highly recommended!

Super nice hotel! We had a very spacious and tastefully furnished suite. It included a small roof terrace with a view of the vineyards and the castle. The entire hotel has been restored with great attention to detail and very tasteful ideas. It perfectly combines the old with the modern, creating a wonderful ambiance. The breakfast leaves nothing to be desired. The entire team was very friendly and helpful. Highly recommended.

We visited the wine bar with seven people on Saturday, October 4th. First of all: The food was delicious. But that was about it. It all started when a member of staff, in a less-than-friendly tone, pointed out that dogs weren't allowed in the restaurant. The waiter who served us at the table was quite possibly the rudest I've ever encountered. When we finished our meal and, after asking the waiter, declined dessert (around 7:40 p.m.), our meal was suddenly booked for 8 p.m., and we were supposed to pay then. A good restaurant offers not only food but also friendly service. We will not be visiting the wine bar again and cannot recommend it to anyone. One member of our group also had a foreign object in his food, which, according to the chef, had come loose from the Teflon pan.

I can't comment on the rooms, as we only ate in the restaurant, but this hotel deserves 5 stars. The food was delicious and reasonably priced. The service was super friendly. Highly recommended.