Alexandre in Reutlingen

Breakfast brunch good, but also relatively expensive.

Saturday afternoon, 1:45 p.m., not crowded and yet waited 20 minutes for a portion of sweet potato fries. The fries were certainly hot at one point, but not when they arrived at our table, unfortunately they weren't even warm anymore. The warm fries were surprisingly tasty and the dip was great, definitely a treat when hot. The neighboring table waited a good hour for burgers and fries, which unfortunately only arrived lukewarm. Service was only mediocre, we were only served when asked, no one asked if it was tasty or if we wanted anything else.

The Alexandre in Reutlingen is centrally located on the market square, with an underground car park directly underneath. You sit outside beautifully surrounded by half-timbered houses, inside in a stylish ambience. Drinks and service are very good, the food is more off-the-shelf.

The quality, the service, the breakfast... Everything is great. We were there regularly many years ago. We will do that again. Great 👍🥂

I ordered a yogurt-strawberry dream. Lt. The ice cream menu featured yogurt and strawberry ice cream as well as fresh strawberries. A hollow hip was also there. A small bowl then came that contained some ice cream, yoghurt and a wafer roll. the fresh strawberries were on the edge of the bowl. As you can clearly see, it is a cut strawberry. I find that misleading. And charging €9.50 for it is already usury. Even though the ice cream is from the Lautertal, it tasted like any other ice cream. We had already noticed that the other restaurants around the market square were better attended. Now I know why. When I look at what I get for ice cream sundaes elsewhere for €9.50, I couldn't recommend Alexandre more. Addendum: I was at Alexandre again today and ate the tight Alex. It was really great, really tasty bread and the eggs were on point! That gives hope!

Hello everyone, Yesterday, October 26th, 2024, we wanted to have a drink, eat cake, unfortunately nothing worked, we waited 15 minutes before we could even order, then we waited 25 minutes for our drinks and everything was always brought separately. I got my cappuccino then After 5 minutes my wife ordered her cake etc. After a long wait we asked when we would get our cake. The lady said which cake would you like? The restaurant manager whatever came to us so arrogantly and said do you want cake now or not of course not

There is actually nothing so much to say or write. Very unfriendly service. Simply not recommended. Especially if the boss asked whether everything was good or not, he wouldn't answer at all because he wasn't ready to accept any criticism.

Nice atmosphere and good food - I'd love to come back. The service is also great. I particularly noticed Mr. Ullah. He is extremely attentive and friendly.

Staff friendly and accommodating, food was good

The price-performance ratio is not right here either for food or drinks. Won't come anymore. If I had read the review about the rats/mice before the visit I wouldn't have come at all.

Delicious offers at any time of day. Central location, very nice staff.

I was satisfied. What was ordered was generous, tasted great and very fresh.

Mice/pests Nice atmosphere, but pests in the dining room. When we saw two mice in the dining room, we lost our desire to eat. When there were complaints about the mice, the manager who was called reacted with a defensive attitude and said about the past hunger: “If these little mice are bothering you, you don’t have to pay for the food.” No apology or anything like that. Even when viewing the video we recorded. He also said that these mice come in from outside and do not stay in the building permanently. But this is the case with rats, but not with mice, they stay in the warmth and with the food sources. The cake stored in the glass display case in the entrance area will certainly be very attractive to the mice. Not to mention the kitchen, storage rooms and the like. An apology and understanding would have been appreciated.

Very tasty and fresh food. Fair prices and good service.

The breakfast buffet is very tasty, but there is very little for vegetarians, let alone vegans... I think it's a bit of a shame But there is more meat such as sausage slices and sausages

Food was good. Cocktails delicious but filled with way too much ice. Unfortunately there are few staff and therefore longer waiting times. But staff was friendly

I was there on my lunch break. Service was very friendly, food arrived very quickly and tasted good. We were informed about the lunch menu items and that the normal menu also counts. I'll definitely come again.

As always, everything is good! The pricing could be discussed. But I have one request: to put the Kids Dino noodles back on the menu or something similar.

could be worse ;) - the staff is super friendly tho!

I had Alex Burger and the service was warm. The snacks taste great and are suitable for everyone to have dinner together after get off work and school.

Burgers very tasty there. And there's nothing to complain about when it comes to service - it's very friendly and quick.

The food tastes really good, the disadvantage is that they are understaffed and you have to wait longer.

Amazing service and food. Our server spoke perfect English, so ordering food was really easy. Loved the ambiance outside.

The waiter was really unfriendly. Orders took forever and there weren't enough menus. When we only gave a small tip, the waiter got angry and gave us €5 in 20ct pieces!!!!! But cocktails were very tasty. Unfortunately, the service has really deteriorated over the years.

Was there on Monday evening. Everything was fine. I'd love to come back!

Conversation in English is a little difficult. I need to learn a little German. but, Meals are delicious!!

The staff was very friendly and accommodating. We had a wonderful Monday evening and ended it comfortably with a glass of wine. We'd love to come back!

A great lunch at Alexandre! The dishes and drinks were served very quickly and tasted extremely good. The portions were generous and the price-performance ratio was more than fair. Highly recommended!

Quick and delicious lunch! Great espresso! Always a good recommendation in Reutlingen. 👍🏻

We were there today, Sunday morning, to have breakfast - but that will also be our last visit there. The selection of side dishes for the small breakfast is okay, but the quality of the baked goods in particular is really cheap. An additional croissant is charged at €3.40, which would be fine if it was at least of good frozen quality, but this is more reminiscent of the baked croissants from the aluminum tray at the discount store. Likewise the bread rolls served. The “pancakes” had nothing to do with pancakes and are more like shortcrust pastry, totally dry and cold on the inside. The waiter said he would pass it on to the kitchen - even though the entire portion was returned, it was charged in full... Customer service is different... The highlight, however, came when paying. The total according to the waiter was €46.80, with a tip we paid €50.00. When we asked for the receipt, it turned out that the amount was €41.80! I don't want to assume that it was intentional, but even if he made a mistake or the customer misheard it, it should be clear that you don't tip more than €8.00 for breakfast and you could ask again... that's really not possible. It is a mystery to me how the operator's reactions to reviews justify the high prices by high and selected quality... The products used look cheap, taste cheap and are really grossly overpriced!! The selection on the market square is large enough, please choose a different café than Alexandre

We had breakfast at Alexandre and loved it. You get a lot for your money. It was very tasty and very rich, and the coffee was also very good. The service was also good and we were very satisfied. The toilets were also very clean. The atmosphere was also nice and overall we really enjoyed the visit. We'd love to come back 😍

Unfortunately, we have often experienced long waiting times or not paying attention to hand signals. Food is recommended for the location. Ambience contemporary and appealing.

The food was served very quickly.

Actually doesn't even deserve a star Service is disastrous!! long wait for drinks, cold food and rude staff

It is questionable where all the money that you pay for small portions that decrease in quality over time goes. Unfortunately, not the staff - they are spread so thin at times that guests often have to wait a long time to order, but especially to pay. There also seems to be a high turnover of good staff at this restaurant. The coffee served is below average - especially at the market square, where really good coffee is served on every corner. If at least the price-performance ratio was right, there would be a star. The decor is modern and very nice!

The food tasted very good, we noticed that everything was freshly prepared and made with love! The service staff was very friendly and accommodating! We had a really nice and pleasant stay and would love to come back!

10 minutes passed until the order was taken and then another 25 minutes waited for the drinks... even though there was very little going on for a Saturday lunchtime. Unfortunately, that's exactly how it was on the last visits. I will definitely spend my money elsewhere in the future!

I don't think the restaurant is good at all, I ordered an Ipanema. There was a piece of lime in the Ipanema and I choked on it when I drank. Of course I said it directly!! But honestly, how does a piece of lime get in there? That's disgusting, something like that should never happen in a restaurant like that! Or ?

A really good restaurant. Really good food and the ambience is just very attractive and gives a cozy atmosphere. Were very happy with the food at good prices. The service was also super friendly and you felt seen and comfortable. I can only recommend Alexandre and look forward to my next visit!

The Alexandre Restaurant in Reutlingen is a true culinary treasure! From the moment you arrive you feel in a warm, welcoming atmosphere that is both elegant and cozy. The staff is extremely attentive and friendly without being intrusive. You can immediately tell that there is attention to detail and a real passion for gastronomy here. The food was simply fantastic! The dishes are not only a visual highlight, but also a real firework in terms of taste. Every dish we tried was perfectly prepared, from the appetizers to the dessert. The price-performance ratio is also absolutely fair, especially when you consider the high quality of the food and the excellent service. One thing is certain for us: Alexandre is one of the best restaurants in Reutlingen and we are already looking forward to our next visit. Unreservedly recommended!

Very bad service, unfriendly service, dirty glasses and dishes

Disastrous service 20 minutes until the order could be placed (only after you made your presence known loudly) another 20 minutes to receive the order... ice cream sundae was a joke, small bowls for over 9 euros! Ice melted. Incorrectly issued when billing The service urgently needs to be worked on, underground

Today we waited at table 633 outside for 20 minutes without the waiter paying any attention to us. Although all the tables around us were paid for and served. You have the feeling that the service staff are deliberately ignoring you?! We then actively approached another service person and he then took our order. 3 ice creams and 1 iced coffee. Even though the store wasn't even 1/2 full, I waited another 30 minutes. When we asked at the counter the lady just shrugged her shoulders?! Then finally the melted sundaes arrived. I haven't experienced such bad service in a long time. It's a shame, it could be really comfortable here in the great outdoor area. We used to go there regularly but today we've lost interest.

Service a disaster. No one came to order for 15 minutes, then waited another 20 minutes for an ice cream sundae and there was nothing going on. Ridiculous load. I don't know how he can keep up with such staff.

Rude staff, perhaps because there were far too few of them

Very friendly service and the food was also delicious

Worst service ever (for the umpteenth time - we tried again and again because we like the location itself and we have already been satisfied guests) Compared to other restaurants, here you are only looked at (5 times) and not served. We were really thirsty and were looking forward to a cold drink, but apparently the waiters don't want to make any sales. After 15 minutes of looking at it strangely and not being served, we went to another restaurant and were served in under 1 minute. THAT, dear Alexandre team, is customer friendliness/hospitality.

Not what it used to be! Too bad!!!

Unfortunately two out of three meals were cold. The turkey schnitzel and the fries. The bun of the avocado burger was dry and old. The waitress offered an espresso as compensation

When the number of visitors was medium, we sat at the table for 10 minutes and were not served, even though a waitress greeted us at the door and knew we were there. Then we go to Subway 😋

Had breakfast at Alexandre yesterday. Service was great, breakfast was delicious and plentiful! Happy to come back!

Not professional: the Moscow Mule without a copper cup and green (salad) cucumber...

Very long waiting times, Staff overwhelmed. Food, drinks are delicious

We had to wait a long time until we were served. We ordered salmon bread and pancakes with Nutella and banana. The pancakes were ok but far too few for the price and the consistency wasn't that tasty. The salmon bread was inedible because it was so salty. Finally, if you find a good place to eat, Alexandria is not the right one.

I went to drink a juice, but there is a long wait.

Parking spaces are available for a fee in the town hall parking garage. So up and in. Payment possible by card or cash. Staff friendly and attentive. Modern furnished. Seating available indoors and outdoors. Play area for children. Food and drinks are brought very quickly. Daily menus available with fixed weekly offerings and dishes that change daily.

We wanted to sit outside with 12 people, the staff didn't agree with it, he said I couldn't put together so many tables for you even though there were free ones. When we were still thinking about whether we should sit inside, the staff became unfriendly and impatient Then we decided to sit in, we waited over an hour for the food, we asked when the food would come and the staff became unfriendly and replied it'll take a while, I can't change it, we were all shocked that they talk to customers like that The food came, my daughter's food was missing, which came about 15 minutes later, which was outrageous. Then I ordered a burger without fries and the waiter brought me a burger with fries. I said I ordered without fries and the waiter said whatever, put it in the middle and you can eat them all. In the end I even had to pay almost €5 for the fries. The end of the story everyone was completely dissatisfied and we won't come back. I hope that the boss will tell the staff again how to deal with customers. Best regards, Costa

Pancakes smelled and tasted like they had been bathed in frying oil. I've never had such bad pancakes. Inedible, I would never order again. The burger was okay.

Very nice and efficient service force! Unfortunately the kitchen is next to it! After waiting 45 minutes we canceled our 3 portions of fries and 2 mini burgers! It doesn't work at all!

In the evening the waiters are forgetful, you get your order too late and you wait what feels like an hour for your drink!! It's very weak for a store like this!!

Great location, was there for breakfast and everything was great. Breakfast was plentiful, staff very friendly and accommodating. Will come again.

Food is very tasty and prices are good too. Nicely decorated and great atmosphere. Staff very friendly.

Unfortunately I had to wait a very long time for my panini. People who ordered after me got their food before me.

Ich habe kürzlich Restaurant in Reutlingen besucht und war sehr enttäuscht von der Erfahrung. Obwohl wir zu einer relativ ruhigen Zeit ankamen, war der Service extrem schlecht. Der Kellner ignorierte uns mehrfach, obwohl ich ihn drei- oder viermal gerufen habe. Noch schlimmer war, dass ein Tisch, der nach uns ankam, sofort bedient wurde, was uns vernachlässigt und übersehen fühlte. Als wir schließlich unsere Bestellung aufgegeben hatten, verbesserte sich der Service nicht. Es dauerte ewig, bis unser Essen und unsere Getränke ankamen. Ich bestellte Whiskey mit Leitungswasser, aber trotz dreimaliger Bestellung brachte der Kellner es nicht, was mich dazu zwang, ihn immer wieder daran zu erinnern. Die gesamte Erfahrung war extrem frustrierend, besonders da das Restaurant zu diesem Zeitpunkt nicht beschäftigt war. Es war klar, dass unser Tisch nicht die Aufmerksamkeit und den Respekt erhielt, den zahlende Kunden verdienen. Leider fühlte sich diese konsequente Vernachlässigung und der schlechte Service diskriminierend und respektlos an. Als indischer Kunde hatte ich das Gefühl, dass diese Behandlung rassistisch motiviert war, was die Erfahrung umso unangenehmer machte. In der heutigen Welt ist es entmutigend, eine solche Behandlung aufgrund der Rasse zu erfahren. Alle Kunden, unabhängig von ihrem Hintergrund, verdienen es, mit Respekt und Höflichkeit behandelt zu werden. Ich hoffe aufrichtig, dass das Management von [Restaurant Name] diese Probleme ernsthaft angeht. Solches Verhalten ist inakzeptabel und kann den Ruf eines ansonsten schönen Etablissements erheblich schädigen. Ich fordere das Management dringend auf, gründliche Schulungen für ihr Personal zum Thema Kundenservice und zur Bedeutung der Gleichbehandlung aller Gäste durchzuführen. Eine Überprüfung ihrer Richtlinien und Verfahren, um solche Vorfälle in Zukunft zu verhindern, ist ebenfalls unerlässlich.

The food is acceptable, but the service leaves a lot to be desired. The waitresses are unfriendly, avoid the guests and seem annoyed if you want to order another drink after an hour. Empty glasses and dishes piling up on the tables don't seem to bother them. During several visits we often had to wait long and thirsty if something was missing or needed to be reordered. It was almost a gamble as to whether and when our orders would even arrive. We used to go to Alexandre regularly for breakfast, but after these experiences we definitely won't eat there again.

Went to the opening game of the European Championship. Unfortunately, the screen was a disaster. Half a minute to a minute delayed results. A pity. Everything else was great. The game broadcast and image quality need to be worked on.

If a group of almost 30 people comes, I actually expect a waitress or two to be assigned or planned for at least at the beginning. The service was subpar. Empty glasses on the tables that no attention was paid to, only when you call and are then passed on more badly than rightly and the food came from the kitchen completely at will. Of course you have more to do with the lunchtime stress, I'm aware of that, but you can plan something like that sensibly. The food itself was OK. The pricing, well you already know that from other reviews

Unfortunately, the quality of the food and especially the service varies greatly. I've had consistently positive experiences, but also some very negative ones. In my opinion, especially after the renovation, things went quite downhill. I used to like it, but after my recent experiences I prefer to go to another location.

the food was delicious as always. We like to go there every now and then

The burgers looked really tasty at first glance. Unfortunately, it was just a matter of appearance. The burger was relatively small and unfortunately very dry. You have to order the fries (unsalted) for just under 5 euros, but you get 13 pieces, 5 of which were rock hard. (see original photo) We stayed in the restaurant for about an hour and a half, during which time no one thought it was necessary to clear the table. For comparison, I added an original photo from a Stuttgart burger shop to show what a really good burger looks like. And all of this on a plate with a good portion of fries.

Nice place. Great atmosphere, you can eat well and drink cocktails, sometimes live events are also offered.

We had a drink on the terrace today, the staff was very stressed but friendly. Unfortunately the toilets weren't clean today, there was no paper to dry your hands, yes there are worse things but smelly toilets are a no go.

Waitress very unfriendly… the food was good. !

Dear Mr. Grauer, I have nothing to complain about with the food or ambience, but please hire more staff. The waiting time was much too long the second time, although I can't blame the cellars because 3 waiters can't serve the entire restaurant.

Been waiting 10 years for nh cocktail.

This time we weren't quite as satisfied 🥺

Lunch was very cheap and served quickly. Always one meal vegetarian and the other with meat.

Mega delicious food (lunch), great service and everything else was great. Went there for breakfast now too. Are a bit disappointed, price/performance is not right here. Service was great again. Conclusion: Always happy, but not for breakfast anymore. Otherwise 👍🏻👍🏻👍🏻

Bad experience with dishonest waiter “Tony” I recently had an extremely unpleasant encounter with a waiter named Toni at Alexandre, which really spoiled my enjoyment of the meal. When I received the bill, I noticed that there were some items on it that I hadn't ordered. When I asked the waiter about it, he tried to turn me down, claiming it was a misunderstanding. However, when I asked further, his tone became rude and he insisted that I had to pay for the additional items. It was obvious he was trying to rip me off. The experience was disappointing and severely shook my trust in the restaurant. I certainly won't be returning and can only advise others to be careful when eating there.

I can only recommend it and it's not difficult to find. Super delicious food

Wait 30 minutes until you are served, tables are neither worn out nor cleared away, people are constantly walking past you, dry economy, you could take at least twice as much per table, you were unlucky, then you left

The service is either overwhelmed or simply haphazard and not attentive. After 20 minutes, a waitress intercepted us on the way and asked us to clear the table that still had the glasses from the previous guests and to take our order. We drank 1 drink in 1.5 hours because no one of Drär's employees felt responsible. The ice cream is not recommended.

It's great what they conjured up from the Alexandre, congratulations Mr. Grauer 🤗 really cool to enjoy the evening, but you can be forgiven for taking a little longer because the shop is full. It's nice that Reutlingen might be able to get out of the house in the evening again👍 and then there was a cocktail 🍸 happy hour from 10 p.m. coohool!

Always a pleasure to be at Alexandre. Food was great service too

A good restaurant, unfortunately the toilets are difficult or not accessible for wheelchair users.

Stressed service, little flair.

Top essen. Top Service. Super Location

Music night, initial difficulties with the drink. Then later everything is okay.

It's all about the service - today, depending on the person, it was subpar and absolutely out of the question. Instead of apologizing you are attacked and there is no drink on the house either. Waiters who neither look at the guest nor utter a “please” or “well,” are definitely out of place in this industry. Grauer Gastro used to be able to do this much better... The move to the "Alte Bank" opposite has shown that friendliness and good service are possible when employees have fun at work.

Ambience quite good... service not great... food is OK The pancakes are terrible!

Was there for breakfast. Way too expensive for what you get. I would rather go somewhere else where the price/performance ratio is right.

Tarte flambée was a real disappointment as each one was still crispy and completely baked. I ate a little over half of it and then I couldn't eat it anymore. I pointed it out to the waitress and the only response was "I'll pass it on." You could have at least apologized or offered a coffee. The prices are also excessive in my opinion. Not again so soon.

The food is OK, the service is terrible. Unfriendly waiters who literally hide from the guests and seem annoyed if you dare to order another drink after an hour. They don't seem to mind empty glasses and piles of dishes on the tables. During several visits we sat there thirsty for a long time. If something is missing or is reordered, it is almost a matter of luck when or if it will come at all. We went to Alexandre for breakfast quite regularly for a while, but now we definitely won't be eating there anymore.

Restaurant ist sehr gemültlich - gute Getränkeauswahl und kleine Speisen. Service war sehr freundlich

It was a very nice visit until the music was turned off and the lights were turned on 1 hour before closing, which made us leave early.

My experience at Alexandre's was marred by inefficiency, dishonesty, and chaos. Upon arrival at 18:00 with my colleagues, we waited an hour just to receive our drinks, prompting a colleague to express frustration loudly. Even then, our order was forgotten, leading to the wrong drink being served to me. Despite ordering a Radler, I received a glass of beer but refrained from requesting a replacement to avoid waste. Opting for a smaller portion from the kids' menu, I settled for a Schnitzel, which was passable in taste. However, things took a turn for the worse during payment, as I discovered an overcharge. The waiter justified it by claiming an extra fee for the kids' menu, which he failed to mention when I placed the order. When I requested clarification, he could not provide any written policy, dismissing it as an unwritten rule. His nonchalant attitude towards the situation left me feeling cheated and compelled to address the issue with relevant authorities to uphold consumer rights. This experience has left a sour taste, and I have decided never to patronize this dishonest establishment again.

Wir waren sehr zufrieden. Hamburger haben sehr gut geschmeckt, ebenso die Süßkartoffel Pommes mit leckerem Dip dazu. Sehr freundliche Bedienung und guter Service. Gerne wieder.

Very nice restaurant and friendly service

You can have a great breakfast here.

A great restaurant, great relaxation, great service, very friendly staff, thank you, see you soon