ALEX Regensburg in Regensburg

Good and generous buffet (we went for brunch with a larger group). The staff was very friendly and always made an effort.

The waiting time was more than an hour and no one told us beforehand, otherwise we wouldn't have waited that long. One of the waitress was really rude to us, other customers and her own colleagues. It wasn't the best atmosphere to relax.

everything is superlative...worth a visit everything is superlative...worth a visit totul la superlativ....merita vizitat

Great brunch offered, great and friendly service

Despite the fact that the buffet menu is indeed decent, the service leaves much to be desired!! It's always very cold in this place!!! Apparently they are saving on heating! Especially if you sit at tables near the front door or near the stairs!! After 10 minutes my feet are already stuck to the floor!! I especially don’t recommend it with children or if you have a slight cold! If you wanted to come spontaneously (without prior reservation of a table), be prepared to stand in the doorway in the draft and humiliatingly wait (there were cases up to 20 minutes!!) until the waiter (who will run past you several times with a tray of drinks) finally deigns to find you a table. And with 80% confidence it will be a table near the doors or stairs, that is, in the coldest places!! While waiting, your mood already disappears, and besides, you have time to freeze! The wait for drinks and the bill after the meal also takes a long time!! Or run around looking for a waiter! Yes, the price/quality ratio of the dishes is excellent, but sometimes it’s better to pay more elsewhere, but enjoy the service, warmth, comfort and save your nerves!!

We only drank a coffee and everything was okay so far. I'll definitely come back again

Drastically increased prices with decreasing quality. Went for Sunday brunch today and I can no longer recommend Alex. The food is just oily and of poor quality while the prices have almost doubled. Inflation or not, unfortunately it's not in proportion. The four of us paid over €100 and no one liked it. Especially as a vegetarian there is little choice. Fortunately, there are many tasty and cheaper alternatives in Regensburg

What a rip off boy hahaha 7.50 for that

We went for brunch on Sunday. Service and food were good. The only drawback was that not all of the dishes were available about an hour before the end of brunch time, but the selection was still completely sufficient.

The service is very friendly and very attentive. After the renovation, the atmosphere is very cozy and modern. The breakfast buffet is very varied and delicious, there is something for everyone. We really enjoy coming here.

Absolut unterirdischer Service. Unser reservierter Tisch war im hinteren Teil des Lokals. Wir sahen sofort dass unter dem Tisch jede Menge Brösel und Speisereste und auch eine rote Serviette lagen. Nach ca. einer halben Stunde kam dann auch schon ein Kellner (absolut unkoordinierter Service!) nahm die Bestellung auf. Er vermied es geschickt in den am Boden liegenden Unrat zu treten (ist ja auch ekelhaft) - ein Hinweis unsererseits blieb ungehört. Das Essen war der Tiefpunkt - angeblich hatte ich Backfisch (Fisch and Chips) im Brotteig bestellt. Auf dem Teller waren dann geschickt 4 kleine Dreieckige Fischteilchen - TK Kost (paniert, und absolut geschmacklos). Das ganze für 16 Euro - unglaublich. Nach einer Stunde wurde es immer kälter im Lokal (auch im Herren WC lag die Temperatur fast beim Gefrierpunkt) - wir zogen unsere Jacken und Mäntel an. Irgendwann tauchte dann ein anderer Kellner auf und kehrte endlich den Unrat weg. Ich bedankte mich - er sah mich an und schwieg. Beim Bezahlen gab ich ein gutes Trinkgeld (andere Kellner machten grad Pause, in einer Nische gegenüber unseres Tisches - er packte eine Trinkflasche und mitgebrachtes Fastfood aus seinem Rucksack und dinierte am Tisch - der wusste schon warum-oder bekommen die nichts zu trinken oder zu essen…), es kam kein Danke oder etwa ein Lächeln. Der Service und das Essen in Autobahnraststätten ist besser. Niemals wieder.

Absolutely great, delicious brunch offer. Very friendly, attentive staff. Interesting guests. Gladly again.

Nice but lack of overview on the part of the service staff

Underground service. After waiting for over half an hour without being able to order anything, we left again!! And this happened to many tables next to us!

The location of the restaurant is good, but that's about it. The service was overwhelmed, the four tables gave up waiting and left. If I hadn't already ordered, I would have left too. Food cold at the table and too expensive. Never again.

The Alex is not as usable in the winter months as we imagined. You have to wear warm clothes otherwise you will freeze without a winter jacket. In my opinion, the place is hardly heated at all. It's a shame, we wanted to warm up a bit in the very dingy weather.

Lots of fresh selection at the buffet. There was always enough of everything. The staff has always been friendly.

Large restaurant, rather uncomfortable. Often seems hectic.

Super great cafe. Super delicious food. Great selection 😃👍🏽. Great value for money. Always my pleasure.

Dirty toilets, filthy. Hui on the outside, yuck on the inside. Here you wait until someone thinks of serving you. A shame.!!!!!!

Service is its best, ambience: art, modern, chic, friendly, but too many guests and not enough staff. I like to wait for the food in a great café/restaurant, I'm happy to accept the fairly high prices, but then the food/drinks should also be really warm.

Super friendly staff, all very hardworking, attentive and quick. Thank you for the lovely time.

The four of us were in Regensburg over Christmas. The restaurant we had booked for Christmas Eve put us up. The Alex still had a table available; We ate excellently and experienced great service and friendly employees. That's why we also appeared there on Christmas Day. Unfortunately, the men's toilet on all 3 days did not correspond to the very good impression of the restaurant (I don't want to go into that in more detail). Therefore “only” 4 stars.

Incompetent waiters!!! Simply terrible. Don't come to the table in 30 minutes. You always have to call. No questions asked for feedback, which is why I have to give this review now. The location itself is nice but service makes everything. Didn't work at all!!!!!

Always happy to be in a great central location. Good service. Large selection of food and drinks. We really like the atmosphere. We always go to Alex when we visit Regensburg. I can only recommend it. As I said, always happy.

Good restaurant with room for improvement.

Delicious food, but the service is not that fast and too loud

I've been to Alex several times and I enjoy coming here. The service is always top. What I noticed: the selection has been reduced a little. The cleanliness of the entrance area and the toilet has also deteriorated. Otherwise it was very good as always

I only put 3 stars for food because I didn't eat a whole meal. I merely stumbled upon this place by happenstance. Going to try again tomorrow with others for dinner. #hopeful

Brunch with a large selection, reservations make sense

Unfortunately we had to sit at the door and it was very cold and fast

The lady that just answered the phone was EXTREMELY RUDE and put the phone down in my face!!

After meeting a larger group for brunch at Café Alex, we thought there would be something vegan there, like in almost all other cafés in Regensburg. Unfortunately, far from it. When we asked the waitress which components of the buffet were suitable for vegans, she pointed us to the sausage platter. Unfortunately, it's not my sense of humor at all. In the end, all we had left was margarine as a “spread” and vegetables and fruit as side dishes. We were not allowed to order a dish from the menu, which would have consisted of bread and various, potentially plant-based spreads, because of the time. So we had to pay the amount for the buffet, which was completely overpriced for our needs, without really getting anything out of it. This is definitely better these days!

Had brunch on Sunday. Food was okay, pancakes unfortunately cold. It was also cold at our seat at the front of the window facing the pedestrian zone.

They brought a terrible red velvet dessert, it was dry and old! Instead of offering a replacement, the waiter with a dissatisfied face took the dessert and went to the kitchen with it, came and started to prove that the dessert was okay, even though the cakes were very dry! I said okay and bring the bill, I paid full price for two desserts! Horror!

Breakfast is simply recommended.

I have no idea, it wasn't there

Unfortunately we were freezing. Maybe they need to save energy!?

It's great here. The atmosphere is very beautiful and calming, the food is divine and the service is very, very nice. I can only recommend it.

We were there on a Saturday evening and had reserved (thank God), otherwise we wouldn't have gotten a place. The service was friendly, but after the drinks were served we had to wait a little longer until we could order our food. The food came relatively quickly and was well prepared and tasted very good! Price performance was good but still a little above the usual average.

Great food and is popular for a reason. The service was great do recommend.

Went to the Alex today, I've been in and out there regularly since almost the beginning of the Alex. Whether for breakfast, coffee or cocktails. Today I was there with family, unfortunately that was the last visit. At the entrance we had to wait a few minutes with our child in our arms because 4 tables next to us were being cleaned by 3 service employees at the same time. After we were shown to a table, we placed our order shortly afterwards. To start there was a hot chocolate and two cold drinks. Afterwards there were burgers for my wife and I as well as fish fingers. The food came and the service was friendly. Unfortunately the burger buns were extremely dry. There was no burger sauce, ketchup or mayo on the bottom half of the bun, the top was only lightly coated with delicious sauce. After my wife asked for a little more sauce for the burger, 15 minutes passed before another waitress asked us again if we liked it. When she was told about the burger sauce, she exchanged ideas with the other colleague. Based on her reaction, I assume that she immediately ordered a new burger because she ran very quickly towards the kitchen. I was already finished and ordered a cappuccino. 5 minutes later the sauce came for the now ice-cold burger that had been standing for 20 minutes. Another 15 minutes later, after the burger had been eaten without any complaint from us, I asked the waitress for the bill. The Cappucion has not yet been found. This was then calculated on the bill. After I complained about it, the waitress, after consulting with her boss, told me that the cappucino was now ready and I had to pay for it. I accepted that too. The whole fun cost over 80 euros for below-average, albeit friendly, service. The food is not worth the price and for me it has rest stop quality/price-performance ratio. The location of a location isn't everything. Hopefully the feedback will encourage training for branch management from the franchisor.

Service Freundlich, aber unkoordiniert. Essen Qualität auf Raststätte Niveau. Trockene Burger, fader Cappuccino und teuer wie an einer Autobahn.

Delicious food! The waiter who spoke Polish was very nice :) We wholeheartedly recommend this restaurant <3

Very tasty food and nice service

I recently visited this restaurant and unfortunately had a disappointing experience. There were problems even when ordering a simple orange juice without pulp. When I asked if the juice was without pulp, the waitress explained to me that there was “normal” and “freshly squeezed”. I made it clear that I didn't care about the type of juice as long as it was pulp-free. Nevertheless, I was served one with pulp. To make matters worse, the waitress was not only unfriendly, but also slightly aggressive in the way she spoke. Instead of finding a solution or responding kindly to my request, I almost felt like a burden. For a restaurant that wants to score points with good service, this was really disappointing. The ambience may be fine, but treating guests like this leaves a bad impression. I hope that the friendliness and service quality are being worked on here, because that alone decides whether you like to come back - or not.

Little craftsmanship, mediocre food but unfortunately very expensive

I ordered a burger, shared it with my girlfriend, and we both got sick to our stomachs. Poor food handling.

Never again. We've been wanting to eat at Alex again for a long time. The service was never particularly fast but it was ok. The restaurant was pretty full today, so everything took a little longer. But the service was still good. We had a table right by the kitchen. The chef's tone towards his waitresses was quite rough at the beginning. After he shouted at individual service staff and then loudly asked a young waitress to “shut up”, we left our drinks, paid and wanted to leave (the food wasn’t there yet) because we were no longer hungry. As we were already leaving, he angrily asked us to pay for the food anyway. We always enjoyed going there in the past and are happy to stop by again when there is a change in chef. After all, there are plenty of alternatives nearby that offer a friendly, humane atmosphere despite the stress and lack of staff.

Due to some mediocre reviews, I was pleasantly surprised. Decor, furniture, everything was great. Menu varied, prices for Regensburg near the cathedral OK for me. The two male service staff were top. Quick absorption of drinks and food. Short waiting time for preparation. Rump steak medium and side dishes, taste good, teriyaki too. Payment by credit card is quick and easy. Now the only negative thing that led to the 1 star deduction. While the female toilets were clean, there was toilet paper on the floor in all 3 toilets. Why guests spread paper on the floor in all 3 toilets? I don't understand. The urinals were clean. ----> As a suggestion: perhaps the staff should do a tour every hour. Wouldn't do any harm. // and now an internal comparison to Alex Fürth and Munich, Regensburg clearly won this one. 👍 Update at the end of October 2024 - Female service friendly, quick when ordering, waiting time for burger and currywurst deluxe okay. Otherwise see the review above. // Once again it was the male urinal that attracted negative attention. Unfortunately it's clogged, and apparently not for just a day. Please also lock the unused room. Please repair the defective socket on the seating set! (See photos) Would still suggest the hourly staff walk-around.

A very popular restaurant on Neupfarrplatz!

Totally overloaded staff, still no coffee after 35 minutes. This wasn't just the case at our table, some had been sitting for three quarters of an hour and no order had been taken, even though there were always four service staff running around. This service doesn't work at all.

I ate the baked potato with the homemade falafel dumplings here, very tasty!

Seating area in front of the shop is fine. Service was great, friendly, funny and quick. I personally find the beer price at €5.20 a bit too high, so I only drank one

Great breakfast buffet with a lot of choice, very friendly staff and a pleasant atmosphere. We'll be back!

Still a top address in Regensburg

A perfect breakfast with everything your heart desires.

Sat on the chained chairs, got abused by the waitress because we did not buy from them . Ordered coffee from her, lots of rolling of the eyes 👀, after 20 minutes it did not arrive so we left, never to return. There was no sign letting patrons know about seating at ALEX. Visitors need to be welcomed. Not abused, our tourist trade is what keeps the city going.

Everything was great and delicious.

Good brunch buffet always filled and clean, value for money perfectly fine! Anytime again.

Good cappuccino and latte macchiato. Lots of tables outside the restaurant. This is the best place to sit. It is very large inside and therefore it was quite loud and seemed “hectic”. Very friendly staff. But it is definitely recommended. (September 2024)

A bit hectic as it seems management always tries to have as few staff as possible in a day. Food is like Jack of all trades, master of none, but perhaps good for larger groups as it offers something for everyone.

Went there for dinner on a weekday evening. Relatively little visited, which is why a reservation is not necessary. The service was quick and friendly. Food selection very good and quality as well. Vegetarians will also find what they are looking for here. Personally, I recommend the schnitzel with mushrooms. Good value for money throughout. The ambience is pleasantly cozy, but still modern, as you would expect from other ALEX restaurants. Generally a very harmonious restaurant.

We were there today too. We all really enjoyed the food and the service was very quick and we kept asking if everything was ok. The store was full. We were able to get the last table (6 people), which was immediately assigned to us by the nice waiter. Prices are a bit high, but everything suited us. Top keep it up.....

Well Alex is just a chain. It's really nicely decorated and has a nice selection. But it's no longer what it used to be. It has also become incredibly expensive. Last time I ordered a waffle for €8 and there was simply nothing on it, a fist-sized waffle with a spoonful of fruit. The next guest simply had a portion that was almost twice as large. And we had to wait forever for service three times. Well, juice shop.

We ate there at the weekend, made a reservation shortly in advance and luckily got a seat. The menu offers a wide variety, from breakfast buffets to burgers and salads to cocktails. The atmosphere is modern and inviting. Ideal for a cozy evening with friends. The prices were okay.

Wonderful place, tasty food, recommend.

Unfortunately only inadequate We sat for 15 minutes in the sun of the beautiful square. The waitress walked past us several times, always ignoring us. The toilets were flooded. Not a good address Other than sitting nicely, not a good experience 🫦 I just read here that many guests complained about deficiencies in the service. There is a serious problem here.

- very clean - delicious food - made it possible for us to get a table without a reservation on a Sunday I avoid the Alex here in Kassel. But it's very nice here.

- taste so-so (bruschetta, slow cooked meat), price/performance a bit on the lower scale - service very friendly - In the summer you can sit outside and relax, while the inside is beautifully decorated

Takes too long. Waited 1 hour for a drink. It doesn't work at all!!!!

Really great selection of cold and hot food. Service staff were approachable and very friendly.

Water 0.25l for 3.80€?! Aaaay :/

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Location is great. Food tastes good. However, according to my assessment, the price-performance ratio is no longer right here. Both in terms of food and drinks.

You have to say that the restaurant is Eichkult in Regensburg and you have to say that you have been there a few times. The food is also good, but you have to say that when there is a lot going on, the conditions are simply really overwhelmed. And what is also negative is that there are a lot of homeless people or people who have crashed People always walk past and talk to people. It was only yesterday that I had to see that a homeless, drunk, topless man was talking to people and he had his pants way down so that the foam had hair coming out, I think it's actually the waiter's job of the place to be expelled and possibly involve the police

The staff is friendly, the kitchen is okay. System gastromomy. The location is moderate. The prices are just okay.

We had been at Alex for a long time. Unfortunately, we had a very unfriendly waitress who was apparently offended after a discussion at the beginning and then consistently ignored us. We would have liked to order 2, 3, 4 more cocktails, but the lady with long, dark, braided hair consistently ignored us and our empty glasses for over 2 hours. You don't make sales like that

Just wanted to have a coffee and hot chocolate with my mom. Waited 10 minutes for service, that was still okay. But then having to wait 20-25 minutes for two drinks after several other customers had already come and gotten their stuff before us, and then having to drink our drinks cold? No thanks...

Were there for the breakfast buffet. The food was very good, as were the drinks and the waiter was friendly. The croissants were our favorite. The price is comparatively high there, which is unfortunately not ideal. But you also get a lot on offer.

We wanted to have brunch there today for the holiday, when we arrived we wanted to put 2 tables together because there were 6 of us. The terrace was almost empty. So when we were ready the waiter came and said - Hey, you're not allowed to do that, it's forbidden here! Go back to how it was then you can stay. Then they got up and left.

When we wanted to sit down and order something, the table tipped over towards us. The waitress saw this and explained to us in a very unfriendly tone that we shouldn't move the table because otherwise it would break. We tried to explain to her that we had done nothing of the sort, and she only became more rude. She then went in and even after waiting, no one came back to take our order, so we ended up getting up and looking for another café without ordering. After such a service we didn't want to spend any money here anyway.

Can't complain. Of course the service could be a little faster. But hey. That's fine if you're not in a hurry. Food super tasty. Very good value for money. Drinks rather expensive. No parking spaces. When the weather is nice you can sit wonderfully on Neupfarrplatz.

Das man 2024 kaum vegetarische und fast keine vegane Gerichte auf der Speisekarte hat ist schon erstaunlich. Das dann das Essen auch noch schlecht ist…. Das sogenannte Pfannengemüse war praktisch roh, ungewürzt und lauwarm und für fast 5€ sehr wenig. Die Pommes waren sehr trocken. Die vollkommen überforderte Bedienung schaffte es nicht bei nur 3 bestellten Sachen auf anhieb die richtigen zu bringen. Das falsche Getränk kam viel später als das Essen, weil angeblich an der Theke so viel los war. Es waren noch nicht mal alle Plätze besetzt und es war nur ein Radler… selten so geärgert.

Unfriendly!!! We (8 people) wanted to sit outside and took a place on the edge so that we could push two tables together and not obstruct the waitresses' path. When we asked, we were immediately told that we shouldn't push tables together because they would break (never heard of that?!). Well, maybe the rules at Alex are like that, but a nicer tone would have been desirable. When we asked where we could sit outside as a group of 8 people, we were simply told "it's not possible" and the waitress left... so did we. Not very customer oriented. In the next café it was no problem pushing two tables together.

Accueil tardif et sympathique… 2 mojitos, une belle assiette snackee et un cadre parfait au cœur de Regensbourg. Je recommande l’escale

The European cuisine was wonderful, the drinks were great. My girlfriends and I had a burger. It had pork in it and we didn't mind it. One of my friends was wearing a hijab, and the chef, seeing this, came to remind us and asked if we wanted exactly what we wanted. Then the lady changed her order. Thank you for such polite and attentive staff 🫶🏻🌸

I have a question: Are there discounts for someone's birthday?

Nice restaurant, lots of comfortable seating, friendly service and a great ambience. Also suitable for wheelchair users as it is barrier-free. The toilets are with a lift to the lower floor.

Quiet and cozy place. The food was fine, the drinks delicious. Service fine. All in all a nice experience.

The restaurant is incredibly cozy and stylish at the same time. The staff are very friendly and forward-looking. When it comes to eating, it is impossible to recommend any particular dish, as they all surpass each other in aesthetics and, above all, taste. The Alex is definitely a MUST!

Drinks that are too small for prices that are too high but otherwise good

Very nice decor, friendly service, but the food and drinks are very expensive, here's a comparison: a still 0.75l water for 7€, only 90 cents less than the waffles. Otherwise everything is highly recommended. 🙃

Sunday brunch very tasty and cozy. Service top👍

Varied menu and good price-quality ratio.

Long waiting time, almost no customers inside. Three servers for about 15 people ????? Well, that's too much. I waited about 20 minutes for my order to be taken then another 20 minutes for two beers. The operator has a muscle head and is more worried about being nice with the two controls than about operating them. Never again . And then I wanted to pay and I waited 6 minutes even though one of them was waiting in line. I still left a tip but I didn't deserve it at all. Never again .

Just had something to drink. Great location.

Hi people, I don't recommend Alex, the staff is very unfriendly and very racist. You immediately feel uncomfortable when you go in. Unfortunately, communication with them is not possible.

It's really really nice in Alex. My basement was super friendly and even though I was alone I didn't feel lonely. What I can personally highly recommend is the matcha latte and the breakfast buffet.

Very good selection at the buffet. Nice atmosphere. Very well maintained restaurant. Good cuisine and very friendly staff...