ALEX Regensburg in Regensburg

Breakfast is simply recommended.

They brought a terrible red velvet dessert, it was dry and old! Instead of offering a replacement, the waiter with a dissatisfied face took the dessert and took it to the kitchen, came and started to prove that the dessert was okay, even though the cakes were very dry! I said okay and bring the bill, I paid full price for two desserts! Horror!

I have no idea, it wasn't there

Unfortunately we were freezing. Maybe they need to save energy!?

It's great here. The atmosphere is very beautiful and calming, the food is divine and the service is very very nice. I can only recommend it.

We were there on a Saturday evening and had reserved (thank God), otherwise we wouldn't have gotten a place. The service was friendly, but after the drinks were served we had to wait a little longer until we could order our food. The food came relatively quickly and was well prepared and tasted very good! Price performance was good but still a little above the usual average.

Great food and is popular for a reason. The service was great do recommend.

Went to the Alex today, I've been in and out there regularly since almost the beginning of the Alex. Whether for breakfast, coffee or cocktails. Today I was there with family, unfortunately that was the last visit. At the entrance we had to wait a few minutes with our child in our arms because 4 tables next to us were being cleaned by 3 service employees at the same time. After we were shown to a table, we placed our order shortly afterwards. To start there was a hot chocolate and two cold drinks. Afterwards there were burgers for my wife and I as well as fish fingers. The food came and the service was friendly. Unfortunately the burger buns were extremely dry. There was no burger sauce, ketchup or mayo on the bottom half of the bun, the top was only lightly coated with delicious sauce. After my wife asked for a little more sauce for the burger, 15 minutes passed before another waitress asked us again if we liked it. When she was told about the burger sauce, she exchanged ideas with the other colleague. Based on her reaction, I assume that she immediately ordered a new burger because she ran very quickly towards the kitchen. I was already finished and ordered a cappuccino. 5 minutes later the sauce came for the now ice-cold burger that had been standing for 20 minutes. Another 15 minutes later, after the burger had been eaten without any complaint from us, I asked the waitress for the bill. The Cappucion has not yet been found. This was then calculated on the bill. After I complained about it, the waitress, after consulting with her boss, told me that the cappucino was now ready and I had to pay for it. I accepted that too. The whole fun cost over 80 euros for below-average, albeit friendly, service. The food is not worth the price and for me it has rest stop quality/price-performance ratio. The location of a location isn't everything. Hopefully the feedback will encourage training for branch management from the franchisor.

Delicious food! The waiter who spoke Polish was very nice :) We wholeheartedly recommend this restaurant <3

Very tasty food and nice service

I recently visited this restaurant and unfortunately had a disappointing experience. There were problems even when ordering a simple orange juice without pulp. When I asked if the juice was without pulp, the waitress explained to me that there was “normal” and “freshly squeezed”. I made it clear that I didn't care about the type of juice as long as it was pulp-free. Nevertheless, I was served one with pulp. To make matters worse, the waitress was not only unfriendly, but also slightly aggressive in the way she spoke. Instead of finding a solution or responding kindly to my request, I almost felt like a burden. For a restaurant that wants to score points with good service, this was really disappointing. The ambience may be fine, but treating guests like this leaves a bad impression. I hope that the friendliness and service quality are being worked on here, because that alone decides whether you like to come back - or not.

Little craftsmanship, mediocre food but unfortunately very expensive

I ordered a burger, shared it with my girlfriend, and we both got sick to our stomachs. Poor food handling.

Never again. We've been wanting to eat at Alex again for a long time. The service was never particularly fast but it was ok. The restaurant was pretty full today, so everything took a little longer. But the service was still good. We had a table right by the kitchen. The chef's tone towards his waitresses was quite rough at the beginning. After he shouted at individual service staff and then loudly asked a young waitress to “shut up”, we left our drinks, paid and wanted to leave (the food wasn’t there yet) because we were no longer hungry. As we were already leaving, he angrily asked us to pay for the food anyway. We always enjoyed going there in the past and are happy to stop by again when there is a change in chef. After all, there are plenty of alternatives nearby that offer a friendly, humane atmosphere despite the stress and lack of staff.

Due to some mediocre reviews, I was pleasantly surprised. Decor, furniture, everything was great. Menu varied, prices for Regensburg near the cathedral OK for me. The two male service staff were top. Quick absorption of drinks and food. Short waiting time for preparation. Rump steak medium and side dishes, taste good, teriyaki too. Payment by credit card is quick and easy. Now the only negative thing that led to the 1 star deduction. While the female toilets were clean, there was toilet paper on the floor in all 3 toilets. Why guests spread paper on the floor in all 3 toilets? I don't understand. The urinals were clean. ----> As a suggestion: perhaps the staff should do a tour every hour. Wouldn't do any harm. // and now an internal comparison to Alex Fürth and Munich, Regensburg clearly won this one. 👍 Update at the end of October 2024 - Female service friendly, quick when ordering, waiting time for burger and currywurst deluxe okay. Otherwise see the review above. // Once again it was the male urinal that attracted negative attention. Unfortunately it's clogged, and apparently not for just a day. Please also lock the unused room. Please repair the defective socket on the seating set! (See photos) Would still suggest the hourly staff walk-around.

A very popular restaurant on Neupfarrplatz!

I ate the baked potato with the homemade falafel dumplings here, very tasty!

Totally overloaded staff, still no coffee after 35 minutes. This wasn't just the case at our table, some had been sitting for three quarters of an hour and no order had been taken, even though there were always four service staff running around. This service doesn't work at all.

Great breakfast buffet with a lot of choice, very friendly staff and a pleasant atmosphere. We'll be back!

Still a top address in Regensburg

Seating area in front of the shop is fine. Service was great, friendly, funny and quick. I personally find the beer price at €5.20 a bit too high, so I only drank one

A perfect breakfast with everything your heart desires.

Sat on the chained chairs, got abused by the waitress because we did not buy from them . Ordered coffee from her, lots of rolling of the eyes 👀, after 20 minutes it did not arrive so we left, never to return. There was no sign letting patrons know about seating at ALEX. Visitors need to be welcomed. Not abused, our tourist trade is what keeps the city going.

Everything was great and delicious.

Good brunch buffet always filled and clean, value for money perfectly fine! Anytime again.

A bit hectic as it seems management always tries to have as few staff as possible in a day. Food is like Jack of all trades, master of none, but perhaps good for larger groups as it offers something for everyone.

Good cappuccino and latte macchiato. Lots of tables outside the restaurant. This is the best place to sit. It is very large inside and therefore it was quite loud and seemed “hectic”. Very friendly staff. But it is definitely recommended. (September 2024)

Went there for dinner on a weekday evening. Relatively little visited, which is why a reservation is not necessary. The service was quick and friendly. Food selection very good and quality as well. Vegetarians will also find what they are looking for here. Personally, I recommend the schnitzel with mushrooms. Good value for money throughout. The ambience is pleasantly cozy, but still modern, as you would expect from other ALEX restaurants. Generally a very harmonious restaurant.

We were there today too. We all really enjoyed the food and the service was very quick and we kept asking if everything was ok. The store was full. We were able to get the last table (6 people), which was immediately assigned to us by the nice waiter. Prices are a bit high, but everything suited us. Top keep it up.....

We ate there at the weekend, made a reservation shortly in advance and luckily got a seat. The menu offers a wide variety, from breakfast buffets to burgers and salads to cocktails. The atmosphere is modern and inviting. Ideal for a cozy evening with friends. The prices were okay.

Well Alex is just a chain. It's really nicely decorated and has a nice selection. But it's no longer what it used to be. It has also become incredibly expensive. Last time I ordered a waffle for €8 and there was simply nothing on it, a fist-sized waffle with a spoonful of fruit. The next guest simply had a portion that was almost twice as large. And we had to wait forever for service three times. Well, juice shop.

Wonderful place, tasty food, recommend.

Unfortunately only inadequate We sat for 15 minutes in the sun of the beautiful square. The waitress walked past us several times, always ignoring us. The toilets were flooded. Not a good address Other than sitting nicely, not a good experience 🫦 I just read here that many guests complained about deficiencies in the service. There is a serious problem here.

- very clean - delicious food - made it possible for us to get a table without a reservation on a Sunday I avoid the Alex here in Kassel. But it's very nice here.

- taste so-so (bruschetta, slow cooked meat), price/performance a bit on the lower scale - service very friendly - In the summer you can sit outside and relax, while the inside is beautifully decorated

Takes too long. Waited 1 hour for a drink. It doesn't work at all!!!!

Really great selection of cold and hot food. Service staff were approachable and very friendly.

Water 0.25l for 3.80€?! Aaaay :/

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Location is great. Food tastes good. However, according to my assessment, the price-performance ratio is no longer right here. Both in terms of food and drinks.

You have to say that the restaurant is Eichkult in Regensburg and you have to say that you have been there a few times. The food is also good, but you have to say that when there is a lot going on, the conditions are simply really overwhelmed. And what is also negative is that there are a lot of homeless people or people who have crashed People always walk past and talk to people. It was only yesterday that I had to see that a homeless, drunk, topless man was talking to people and he had his pants way down so that the foam had hair coming out, I think it's actually the waiter's job of the place to be expelled and possibly involve the police

The staff is friendly, the kitchen is okay. System gastromomy. The location is moderate. The prices are just okay.

Nice place for cozy conversations, delicious fusion cuisine, friendly service, but sometimes it's a little too loud

We had been at Alex for a long time. Unfortunately, we had a very unfriendly waitress who was apparently offended after a discussion at the beginning and then consistently ignored us. We would have liked to order 2, 3, 4 more cocktails, but the lady with long, dark, braided hair consistently ignored us and our empty glasses for over 2 hours. You don't make sales like that

Just wanted to have a coffee and hot chocolate with my mom. Waited 10 minutes for service, that was still okay. But then having to wait 20-25 minutes for two drinks after several other customers had already come and gotten their stuff before us, and then having to drink our drinks cold? No thanks...

Were there for the breakfast buffet. The food was very good, as were the drinks and the waiter was friendly. The croissants were our favorite. The price is comparatively high there, which is unfortunately not ideal. But you also get a lot on offer.

We wanted to have brunch there today for the holiday, when we arrived we wanted to put 2 tables together because there were 6 of us. The terrace was almost empty. So when we were ready the waiter came and said - Hey, you're not allowed to do that, it's forbidden here! Go back to how it was then you can stay. Then they got up and left.

When we wanted to sit down and order something, the table tipped over towards us. The waitress saw this and explained to us in a very unfriendly tone that we shouldn't move the table because otherwise it would break. We tried to explain to her that we had done nothing of the sort, and she only became more rude. She then went in and even after waiting, no one came back to take our order, so we ended up getting up and looking for another café without ordering. After such a service we didn't want to spend any money here anyway.

Can't complain. Of course the service could be a little faster. But hey. That's fine if you're not in a hurry. Food super tasty. Very good value for money. Drinks rather expensive. No parking spaces. When the weather is nice you can sit wonderfully on Neupfarrplatz.

Das man 2024 kaum vegetarische und fast keine vegane Gerichte auf der Speisekarte hat ist schon erstaunlich. Das dann das Essen auch noch schlecht ist…. Das sogenannte Pfannengemüse war praktisch roh, ungewürzt und lauwarm und für fast 5€ sehr wenig. Die Pommes waren sehr trocken. Die vollkommen überforderte Bedienung schaffte es nicht bei nur 3 bestellten Sachen auf anhieb die richtigen zu bringen. Das falsche Getränk kam viel später als das Essen, weil angeblich an der Theke so viel los war. Es waren noch nicht mal alle Plätze besetzt und es war nur ein Radler… selten so geärgert.

Unfriendly!!! We (8 people) wanted to sit outside and took a place on the edge so that we could push two tables together and not obstruct the waitresses' path. When we asked, we were immediately told that we shouldn't push tables together because they would break (never heard of that?!). Well, maybe the rules at Alex are like that, but a nicer tone would have been desirable. When we asked where we could sit outside as a group of 8 people, we were simply told "it's not possible" and the waitress left... so did we. Not very customer oriented. In the next café it was no problem pushing two tables together.

Accueil tardif et sympathique… 2 mojitos, une belle assiette snackee et un cadre parfait au cœur de Regensbourg. Je recommande l’escale

The European cuisine was wonderful, the drinks were great. My girlfriends and I had a burger. It had pork in it and we didn't mind it. One of my friends was wearing a hijab, and the chef, seeing this, came to remind us and asked if we wanted exactly what we wanted. Then the lady changed her order. Thank you for such polite and attentive staff 🫶🏻🌸

I have a question: Are there discounts for someone's birthday?

Quiet and cozy place. The food was fine, the drinks delicious. Service fine. All in all a nice experience.

Nice restaurant, lots of comfortable seating, friendly service and a great ambience. Also suitable for wheelchair users as it is barrier-free. The toilets are with a lift to the lower floor.

The restaurant is incredibly cozy and stylish at the same time. The staff are very friendly and forward-looking. When it comes to eating, it is impossible to recommend any particular dish, as they all surpass each other in aesthetics and, above all, taste. The Alex is definitely a MUST!

Very nice decor, friendly service, but the food and drinks are very expensive, here's a comparison: a still 0.75l water for 7€, only 90 cents less than the waffles. Otherwise everything is highly recommended. 🙃

Drinks that are too small for prices that are too high but otherwise good

Sunday brunch very tasty and cozy. Service top👍

Varied menu and good price-quality ratio.

Just had something to drink. Great location.

Long waiting time, almost no customers inside. Three servers for about 15 people ????? Well, that's too much. I waited about 20 minutes for my order to be taken then another 20 minutes for two beers. The operator has a muscle head and is more worried about being nice with the two controls than about operating them. Never again . And then I wanted to pay and I waited 6 minutes even though one of them was waiting in line. I still left a tip but I didn't deserve it at all. Never again .

Hi people, I don't recommend Alex, the staff is very unfriendly and very racist. You immediately feel uncomfortable when you go in. Unfortunately, communication with them is not possible.

It's really really nice in Alex. My basement was super friendly and even though I was alone I didn't feel lonely. What I can personally highly recommend is the matcha latte and the breakfast buffet.

Very good selection at the buffet. Nice atmosphere. Very well maintained restaurant. Good cuisine and very friendly staff...

Nice place for breakfast. Very good selection and friendly staff. Centrally located, close to the cathedral.

Stopped in for a quick brunch while exploring around Regensburg. Decent spread of food options available, all tasted fresh and of decent quality. Service was very friendly and welcoming. Overall, not a bad place for a quick wholesome brunch.

Had breakfast buffet today: quality of food poor. Price completely overpriced Too loud indoors

Well, whenever we visit a bigger city we go to Alex for the breakfast buffet... because, so far, it was always a great experience with delicious food. As it should be for almost 16€ per person. (Dresden, Berlin, Leipzig...) And, lucky for the chain, i won't let one bad experience change my habit.. because this experience could've done just that. First off, nothing - absolutely not one single thing - was labeled. Because of my past experiences i had a good idea what's what, so it wasn't much of a problem, but a first time visitor would be bewildered. But there were, for instance, 6 different salads but only guesswork as to what they were... besides obviously repurposed leftovers from yesterday. The manager/shift manager was basically friendly with guests, but she was openly hostile and confrontational with the staff, and on the restaurant floor. That's just ineffective management and uncomfortable for everyone. Of all the employees she should be the example, instead of harried, angry and unsmiling. The eggs were cold, not just room temperature, but cold. I thought it might be an isolated incident, so i waited for a fresh tray and tried again. Cold. I'll be back to Alex, but never this one. And it should never have cost so much for such a disappointing experience. I can recommend the chain in general, but as far as Regensburg goes - do yourself a favor and visit one of the many many other charming options.

Nice place. Young friendly team.

Very attentive waitresses. The guys are very friendly!!! Good Gym Bros 😅 Food leaves nothing to be desired. Nice ambience. Gladly again - great!

Unfortunately, after 20 minutes there still wasn't a waiter. They were always walking around somewhere, but didn't take any orders!!!????

Haven't been there for a long time 😁, nice refreshed

Service and ambience were good. Unfortunately we got a bad stomach upset from the food.

Good selection of menu, there's something for everyone here, I think.

Very good and a great selection!

I was there twice, the food was good but the employees are not friendly and always look at us so strangely and don't laugh and if you ask something then they will be so angry I will never go there again

Service is friendly and accommodating

Unfortunately, the nice waiters only come when asked. They walked past us for a whole 30 minutes without paying any attention to us. The breakfast brunch is not exactly cheap at €20.90 without drinks. But it really still has some deficiencies for the price. Conclusion: It was tasty, we were full - but it could definitely be better.

Good food, fair prices. Nice service, very nice and modern atmosphere. Children's chairs are available.

Nice seating but unfortunately dirty, as were the toilets, service was very friendly

Although it is a nice and cozy restaurant in the center of Regensburg, there is still room for improvement. When I visited it was full, but 3 things - if the waiter brings something and not everyone has ordered, you should at least automatically ask if you want something and not have to search for the waiter EXTRA. At the same time, if several people are sitting outside, everyone should get the drink menu, not just some. If we wanted to pay, it wasn't possible at the table, it wasn't possible inside either and outside the card terminal didn't work straight away or correctly and we had to wait up to 10 minutes EXTRA until we could pay, which I find to be a NO-GO.

great service and great drinks!

In my opinion the drink prices are a disgrace. For a water 0.25 L 3.80 EUR .... Cola 0.33 L 4.30 EUR .... etc.

Service was unfriendly and we waited over an hour for the order to be taken

Very tasty brunch, good and plentiful selection.

After meeting a larger group for brunch at Café Alex, we thought there would be something vegan there, like in almost all other cafés in Regensburg. Unfortunately, far from it. When we asked the waitress which components of the buffet were suitable for vegans, she pointed us to the sausage platter. Unfortunately, it's not my sense of humor at all. In the end, all we had left was margarine as a “spread” and vegetables and fruit as side dishes. We were not allowed to order a dish from the menu, which would have consisted of bread and various, potentially plant-based spreads, because of the time. So we had to pay the amount for the buffet, which was completely overpriced for our needs, without really getting anything out of it. This is definitely better these days!

Rude staff! Lots of hair found in food!!

The staff are very unfriendly. We ordered pasta and there was a lot of hair in there and the glasses were dirty. They still demanded that we pay it🤦🏻‍♀️

Cozy, central and pleasant. Even as an individual you can get a seat and receive friendly service.

Ambiance is really nice but that's all. The burgers are drenched in sauces, the veggie burger will make you sick and the bowls are nothing special. In general the food is really mediocre, the price makes it absurd to pay so much for so little. If the ketchup with the fries, which are not included with the €16 burger anyway and cost extra, ALSO costs extra, then you know that this is not a good restaurant. Peppers is also free, but tastes better, fills you up, and the ketchup is included in the price, and you also get more for free if you need it. The service doesn't tell you this, you don't have to, but you could, but otherwise it's ok. Been there 6 times, I never want to go back, the breakfast is ok, the rest is despicable.

Great selection at the brunch buffet, the employees were also very polite despite the many guests

We were served very friendly and quickly here. Even when eating, people asked if everything was okay. 5 stars for this. The meal was okay. I think the non-alcoholic drinks are overpriced. Therefore only 4 stars. Nevertheless, the homemade lemonade was good.

Went here spontaneously last night, quite late, because we accidentally found out from a super nice waitress named Vanessa that the kitchen was still open. The quality and taste of the food was very, very good! The only thing we found a bit steep was almost €5 for a small handful of fries. The burger with the cheese and pumpkin seeds is incredibly delicious!! Service very good and atmosphere inviting. :)

30min gewartet und von sage und schreibe 4 Bedienungen einfach ignoriert worden. Aufgestanden und eines von zig Alternativen in Regensburg besucht. Sehr unprofessionel. Danke für nichts

Quite nice for a drink. The ambience is really nice. However, the armchairs are now very dirty and one wonders whether it is a good idea to put furniture in a restaurant that cannot be cleaned well or at all. It's a shame actually.

Everything was great and very 😋 tasty

Friendly service, delicious food and drinks and a wonderful ambience.

Beautiful ALEX at Neupfarrplatz. The offer is good and similar to the other ALEX. There is a good breakfast buffet with everything your heart desires. But the drinks are extra. It is also better to make a reservation here as it is always full early in the morning. The menu otherwise offers good food, snacks, cocktails and drinks. The furnishings are rather modern and comfortable. The location also has some outdoor seating on Neupfarrplatz. Especially in summer you can also enjoy a delicious ice cream sundae here. The opening times are great from very early to very late. The price-performance ratio is ok. The staff is friendly and sometimes a bit overwhelmed. But that doesn't matter, I always bring time with me when I visit a restaurant. I can recommend it, whether it's breakfast, a drink or a snack. It is very good but not exceptional hence 4 stars 👍