Akropolis Grill in Essen

I used to order from here weekly, but you've really messed things up. The last few pizza rolls arrived extremely small and burnt. After I called, they offered to replace the burnt items. They refused to replace anything else, claiming that was normal. I've been ordering from you for at least three years, and I know perfectly well what normal is. They tasted completely different, by the way. The restaurant also made a strange comment about the delivery platform I used. I have a feeling they're somehow opaquely settling the fees. In my case, it was Uber Eats. On top of that, the replacement arrived burnt AGAIN. When I called again, they claimed nothing was burnt, and after I threatened them with physical violence, they hung up on me. I will never order from here again after this incident.

The food is not fresh and tastes nothing like the first time and the last time. I will never buy from this restaurant again.

I reserved a table for New Year's Eve through Edda's website. Nowhere did it state that the restaurant would be closed that day, and the system allowed me to select the date, including receiving a reservation confirmation by email. However, upon arrival, the restaurant was dark and closed.

Does the noise pollution have to be on a Friday during lunchtime? Extremely loud music echoes across the street, windows closed and headphones on, but I can still hear it. I know that in a city where people can only move around in cars, you have to be loud to stand out. Suggestion: start after nap time ;-)

From the outside, it looks rather unassuming and dated, and the crowd was moderately busy. The currywurst and fries were exactly what I wanted. The sauce was okay, just the way I like them (perhaps a bit too much for some?). The mayo wasn't a huge dollop on the fries, but on the side. The price was also very reasonable.