Reading and understanding orders is very difficult, and the friendliness of all the employees is abysmal. The topping on the McFlurry is a joke! And they must be skimping on straws at this branch. Unfortunately, this is always the experience at this location! If I could, I would give it negative stars.
Auf dem Kreuz 29, Augsburg, Bavaria, Germany , Bayern
Completely wrong. They have absolutely no idea how to cook, the spare ribs were grilled in old fat, and the salads were practically nonexistent. There are no trained chefs at the stove. Good food looks very different. Not worth one star.
Ordered online. Two-hour wait. When I called, they explained there were delays. I understand! A drink as compensation seemed nice. But I didn't get it. The driver accidentally gave it to another customer. Okay... Never mind, the food's here! My child will get food! ... Well, that didn't work out! It was cold and inedible! So disappointing!!!! My patience and understanding have reached their limit! And I paid €23.50 for this!!!!! 8:42 PM! I'm sick and my child has nothing hot to eat! 🤯😤
The owner just hung up!
I was just about to order a large party pizza, listed on Lieferando as €18 with three toppings of my choice.
I didn't want these three ingredients mixed together on the pizza, but rather a third of each topping with a different ingredient. I was told I had to order something like that by phone; it wasn't available online. And they promptly charged me €25, then €20. The reason given was that it would make more work in the kitchen. When I asked what difference it made whether the ingredients were mixed or individually on the pizza, the man on the phone started ranting, said, "Then order them online," and simply hung up (I could still hear him cursing me loudly; he was obviously not alone in the room).
I wanted to order from the closest place to me, and then this happened!
If you can't work professionally, you shouldn't. I wasn't being rude, I just asked a legitimate question.
I've never experienced anything like this before.
Muehlhauser Str. 51B, Augsburg, Bavaria, Germany, 86169 , Bayern
Toiletten sauber, innen OK Ferienmäßig überfüllt, Außenanlagen versifft, verschissen und ekelhaft. Vorsicht vor "Taschendieben" ist geboten, wurde durch einen dicken Mann angerempelt, war in Begleitung eines langen hageren Mannes, türkischer Herkunft, konnte es verhindern, durch Geistesgegenwart und Schnelligkeit, Geldbeutel war schon in seiner Hand habs mir zururückgeholt(...) Fazit: einfach weiterfahren, wenn es geht, zum verweilen lädt die Raststätte nicht ein.
The food is inedible. If you're in the mood for disgusting lasagna or a raw schnitzel sandwich, this is the place for you. The staff is friendly, but unfortunately, that doesn't make the food any more enjoyable.