Absolutely terrible.
We waited forever. By the time we got to the office, everything was freezing cold and muddy.
The cashier was also completely incompetent.
Never again.
Up until now, we've always picked up our food. But even when we call to pick up our order, we're treated kindly and courteously. We've always had schnitzel so far. And it was amazing!
You can taste the quality. Everything is really seasoned so well, and the fried potatoes are to die for. I hope we can enjoy the in-person service sometime soon. Immersatt is definitely a great addition to Ahrensbök.
As described below, the service failed to communicate the requests correctly.
In addition to the provocation with the bread for the guest with celiac disease, there was a modified order at our table - the waiter said it was no problem and the requested changes were not implemented.
This naturally destroyed the trust that the service would communicate the requests to the kitchen as discussed. This gave everyone at the table a bad feeling.
We sat at the table for almost two hours. After the waiter got in a bad mood because he wasn't allowed to give the salad with bread to the person with celiac disease and had to take it back, and the modified order was ignored, we weren't even asked if we wanted something else to drink or dessert. We were there to celebrate a birthday and everyone wanted a drink, but because the waiter was so disastrous and didn't even ask if anyone wanted a drink for two hours, we were limited to one drink per person.
At first, we were told we could move to a more attractive table right away. It seemed nice at first, but it only happened because we asked again.
The food was otherwise okay - the kitchen certainly does a great job, but I've rarely encountered such rude service, where they make mistakes and then insult the guests.
Super yummy and special pizzas. Loved sharing a big pizza with several flavours (especially loved the one that had a lemony flavour). The staff was also super friendly and chill and we even got complimentary espressi for the table. Absolutely will come again.
Råt sted med hård rock og skønne pizaaer og hjemmebrygget øl - der er vistnok mere end det fremgår af menukortet. toiletterne en del af oplevelsen med påklistrede logoer.