We visited Da Gallo in Heroldsberg and were unfortunately extremely disappointed. After ordering our drinks, we waited an unusually long time for our food – over an hour – without anyone even bothering to inquire, even though several employees (including the manager) walked past our apparently empty table several times.
When we finally asked, no one knew what we had ordered or who had taken our order. The waitress who had taken our order became loud and irritated instead of apologizing – which was not only unprofessional but also unpleasant.
Even when the manager intervened, there was no offer to rectify the mistake – not a word of apology, not a small compensation, not even a free espresso. Instead, she simply said, "The food's here now."
For me, as a paying guest, this is simply outrageous. Mistakes can always happen – but how you handle them makes all the difference. Here, you feel like a nuisance as a guest.
It was the first time I didn't tip—and definitely the last time I ate here as a guest. What a pity.
One of our favorite restaurants. Highly recommended. Only giving it 4 stars for the ambiance because I think it could use a bit of modernization. But that doesn't change the fact that we love coming here and enjoying our food or ordering. ❤️
I visited this restaurant for the first time yesterday and was absolutely thrilled! The food was incredibly delicious and beautifully presented; you can immediately tell that the food is cooked with love. The staff was incredibly friendly and attentive, without being intrusive. The atmosphere was truly cozy—perfect for a relaxing end to the evening. I particularly liked the homemade pasta; it was simply divine. I'll definitely be back!
The desserts were also incredibly delicious, especially the chocolate cake—a real highlight.
During our trip to Holland, we stopped there for a meal. The reviews are really excellent, and I can confirm that they're 100% true. From soup to dessert, the food is fantastic, the staff is top-notch, and it's a shame there isn't anything like this in Vienna. I'd gladly go back anytime. Top-notch. Thank you!
We had lunch at a fantastic restaurant today on Easter Sunday and were thrilled with the culinary experience. The freshly prepared three-course meal was outstanding—I could even imagine a fourth! We opted for the char, which was perfectly prepared and delicious.
As Slow Food members, we found the restaurant through the app, which you can easily download from the app store. As avid fans of excellent cuisine, we are always impressed by Slow Food restaurants. The selection of fine wines, draft beer, and fresh smoothies is impressive and contributes to the excellent atmosphere.
The only minor drawback was that they only accept cash payments. Nevertheless, the value for money was absolutely excellent. The restrooms were extremely clean, and the dining room was beautifully decorated and very cozy—this definitely contributes to a pleasant ambiance.
I highly recommend reserving a table in advance, as it can be difficult to get a seat without prior notice. Overall, it was a wonderful experience that I would recommend to everyone. We'll definitely be back!
Always super friendly, and the food is simply fantastic! The value for money is incredible, and the portions are simply unbeatable! We'll definitely be back again and I highly recommend it to EVERYONE!