Zum Schützenhoff in Köln

It has few highs, but more lows! We made a reservation for eight people and got a relatively good seat. The restaurant is quite large and located right under the roof. Unfortunately, there was hardly any air conditioning, and it was very warm in there. Sweating while eating, well, that's fine! Instead, the windows were open, which only made it warmer. Otherwise, the furniture is brand new, and the chairs and benches are comfortable. The service was beyond absent. There was no proper greeting or farewell. He spoke little to no German and wore headphones while working. That's unacceptable. Not only that, but the service didn't even do the minimum. Plates and bowls were piling up on our tables. Once in the two hours, three plates were taken away. It's hardly all-you-can-eat when you can only order five items in 15 minutes, and that within two hours. The concept is questionable. We would have expected 10 minutes. Who eats a 5-ounce shake and then waits 15 minutes? At least the tray menu was reasonably clear. It's problematic, of course, when several people order from one tray and no one knows who ordered what and everything ends up unevenly served on the plates. The sushi was of rather mediocre quality. They obviously skimped on the salmon. I don't usually see that in other restaurants. I also think it's unfair for the price. Some of the restrooms were broken and smelled unpleasant.

Too few staff. Maybe I just chose a bad time to dine here. The steak was not medium rare as ordered. Too expensive for that. Long waiting time. But maybe things were just going badly in the restaurant that day.

I never noticed this restaurant was open.

I warn everyone not to order here, otherwise it's your own fault