WW Seasons in Düsseldorf

The ambience was actually nice - but unfortunately that's almost where it ends. The quality of the food was disappointing. We had hotpot food that we had to prepare ourselves, but the meat was really lousy: tasteless and of questionable quality. The waiters weren't really motivated, more listless than friendly, which further depressed the mood. Positives: The noodles were good, and the Nui ice cream was really tasty. But unfortunately that's not enough to save the overall impression. I wouldn't come again.

If you like hotpot, this is the right place for you. Ambience is great, service is very attentive. Worth an experience.

Little clarification if you First time there Price-performance Bad

Service was top-notch, the food was INCREDIBLE! Truly wow. It's extraordinary how delicious it was; and I say that as an Asian :). The quality of the meat was excellent, as was the quality of the fish. Sometimes little things were forgotten; but when asked, they were served immediately and quickly. The ambiance is second to none. Compared to other hotpot restaurants, the price is simply amazing. I'll definitely be back again☺️🥰

Unfortunately, we were very disappointed, on the one hand because the soups were too salty, and on the other hand, the overall stay was unfortunately rather negative. But the employees were nice and helpful…

There were four of us there, everything went great, we were shown how everything worked and were then allowed to order anything as we wished. The service staff (especially DANA) were very nice, very accommodating, worth a visit again for that reason alone. The food: there is something for everyone!

The atmosphere is very nice and the service is really top. Very respectful, very friendly and helpful. The food was also very tasty. What else we would have liked (as a small idea) would be a small sieve for each person with which you can fish the food out of the broth, otherwise you won't be able to find it again and at some point your arm will hurt from holding it. Thank you very much for the lovely evening :)

Very tasty food and super nice staff

I went because I saw a video recommending this place but it was a total disappointment, the food 0/10 has no quality in meat or fish, the meatballs were disgusting, I really don't recommend it, I think they should improve the service in terms of fresh meats of the day, the bathrooms were also dirty. I came here to celebrate my birthday but my family and I left sad and disappointed! I'm sorry!

All in all, we really liked it, there is enough choice and really nice staff, they are happy to give tips and will happily go there again.

The food we ordered came quickly and the staff was very nice.

The food was really tasty! The ingredients can be ordered conveniently via mobile phone using a QR code. The service is quick and attentive. You can bring your own drinks - there is a good selection of soft drinks and water, which is completely sufficient. Unfortunately I have to deduct a star: the access to the toilet doesn't seem inviting. You walk past a kitchen entrance that is only separated by a shower curtain. The toilets themselves could be cleaner - the faucet is heavily calcified, the floor is sticky, and the stairs leading up to them also need a thorough cleaning or even renovation. If this improves, I'll give it the full 5 stars on my next visit! :)

This restaurant used to be a popular spot for many Chinese diners, but apparently something has changed, possibly due to a change in ownership. The staff is now mostly young men, and there is only one Asian waitress. The service was overall unfriendly and without a single smile. The hotpot stock was tasteless and the ingredients were of poor quality - everything seemed to come from the frozen section of the Asian supermarket around the corner. The selection was also very limited. Another negative point was that we were not told about a time limit when entering the restaurant. After almost two hours, a waiter came and abruptly informed us that we only had five minutes left. After another five minutes he started urging us to leave the restaurant and there was even an unpleasant discussion. He graciously “granted” us a few extra minutes, then started clearing the table while we were still seated. Overall the experience was very disappointing. I cannot recommend this restaurant. And addressed to the employee or perhaps even the owner: Not every all-you-can-eat restaurant has a strict two-hour limit - at least you should inform guests about this from the start.

Unfortunately a disappointment, nothing tasted good, the atmosphere was rather worn out and it wasn't very clean either. The whole store didn't smell that good. And the big hit is that you only have two hours, so we couldn't have done another round in peace.

The restaurant is simply great, we were there as a company and we really liked it, so we got full stars and can only recommend the place. I'm already looking forward to the next visit. The service is also very nice and helps with questions and after placing the order there is also a very quick service that everything is brought to the table.

Greetings from table 11 Great service from Dana and Hala Greetings from Thomas Abi and the German

My husband and I finally got a seat after the restaurant was constantly fully booked and I have to say it was worth the wait! 😍 super tasty, authentic and fresh. The service is also very courteous and friendly. Special shoutout to Dana&Hala❤️

Top food and good service from Dana and Hala!!

Top service from Hala and Dana!! Respect!!!

So I have to say, from the first to the last second, super nice and friendly service. . Every single employee took great care of us with a smile. Be it explaining the ordering process or individual questions about how things work. 5 out of 5 stars more than deserved. When it comes to food, the choice was more than plentiful. There was something for every taste, meat, fish and vegetables were very tasty. There was a lot served and you could order again and again. In fact, we already ordered so much leftover from our first order that it wasn't necessary to order anything else. We chose 2 broths: kimchi and curry - wow really a poem. Here too, the follow-up was very attentive - without any active request. You also have the option of having as many of the warm starters and side dishes as you like. Everything here is highly recommended. 5 out of 5 stars. Drinks flat rate was included. Different brands of soft drinks as often as you like. Dessert was delicious ice cream and various cakes. Here I have to admit, it looked delicious but in the end there was too much of the other delicacies - dessert was a lot ;) Cleanliness: super clean and absolutely exemplary. Really fairly priced and worth the money. Also the location 5 minutes from Düsseldorf main station Ground level - also easy to use for people with a handicap and a wheelchair. However, toilets in the basement make it a bit difficult for wheelchair users. Conclusion: Definitely not my last visit - will visit more often in the future. So more than recommended

A great experience at Hotpot I recently visited Hotpot and absolutely loved it! The food was delicious, fresh and perfectly seasoned. I was particularly impressed by the friendly and attentive staff, who created a pleasant atmosphere. The restaurant is clean and cozy - you feel completely at home here. I'll definitely be back and can only recommend it!

I was very disappointed and surprised by this restaurant! When we arrived, a young man greeted us without a smile and simply said, “No, it’s full.” However, I had a reservation, but he didn’t believe me. After checking, he finally saw that my reservation was indeed confirmed. Then, the food was of poor quality. After an hour of dining, we were told that we had to leave, even though we were still in the middle of our meal! And to top it off, when it came time to pay, we were told that cash was the only option, even though the customers before us had paid by card. My advice: skip this place and go to a real Chinese hot pot restaurant!

The service quality at this restaurant leaves much to be desired. I made a reservation four days in advance via Google Maps, but when I arrived at the restaurant, the waiter casually told me that all tables were taken, despite there being several empty tables in the restaurant, which remained unoccupied throughout my meal. What was even more puzzling was that, despite showing my reservation email, the waiter claimed there was no record of my booking in their notebook. After repeated requests, they reluctantly assigned us a table, and it was clear that the waiter was not eager to serve us. If I hadn’t already arranged to meet my friends there, I would have left at that point. Additionally, the restaurant's selection of dishes is quite limited, and the taste is average. It’s also worth noting that the waiter did not inform us that drinks and condiments were self-service, so we had to find the drink station on our own. Throughout the meal, the waiter repeatedly emphasized that we needed to finish within two hours, yet we had already waited 20 minutes for the food. Moreover, the gas burner for the hot pot was empty, and we waited for half an hour for it to heat up. Only after we pointed it out was the gas canister replaced. Overall, the restaurant needs to improve its service quality. The staff should be more attentive and friendly toward customers to enhance the dining experience.

I've eaten here a few times now and have been satisfied every time.

Unfortunately, the whole experience was very negative, although you have to say that you pay €27 (!!) for food including drinks. This was reflected everywhere, you had to tap your own drinks, water was available in jugs that you could pour yourself. Despite a (complicated) reservation in advance, we waited 10 minutes for a table that was pushed around three more times when we were already seated. All in all, it's quite disorganized, the atmosphere has something of a 'trainee hotel' about it. The food isn't really tasty, the broths are pretty bland.

The Sessions is an absolute highlight for hot pot fans! The ingredients are fresh, the broths are delicious and the service is attentive, warm and always helpful. A real experience in a cozy, modern atmosphere – highly recommended!

The food was very tasty, it was a nice experience for us. I particularly liked the ice cream. The service was very nice and friendly. I'd love to come back.

5 stars We were really excited about the Seasons in Düsseldorf! The food was super tasty, halal and exactly what is particularly important to us. We immediately felt at home and the service was great - everyone was very friendly and attentive. We would especially like to thank Jade, Hala, Tanaz and Dana for their polite, friendly and courteous service. We would definitely like to come back!

Unfortunately nothing met my expectations, the broth and the food itself were of very poor quality.

It was very tasty and the service was very friendly!!

Very good service. The food tastes really good and the staff is super friendly. Customer requests are addressed immediately. Highly recommended. Best Halal Hotpot resteraunted!

One of the best hotpots in Düsseldorf :-). Oo

Super family friendly, great ambience, excellent service. We drove here for an hour and kept coming back here!!!

Very tasty, you can order as much as you want and it comes quickly. I can recommend the chicken soup, but the spicy one wasn't really my thing.

A fantastic experience and fantastic service. The meal was an experience that I would like to experience again soon.

Super friendly service staff, nice and quiet atmosphere, good selection of broths and fresh vegetables. Highly recommended 👍🏽

The food was great and the service was great too! Very nice employee Dana

Really great shop, nice and clean, super tasty. Only to be recommended!

We will come back! It's incredibly worth it to eat at Seasons. It was an adventurous taste experience. The food was fresh, tasty and the quality was A1. Ordering with your cell phone was very easy. You scan a QR code at the table and can order anything. We chose the kimchi and tom yung soup and it tasted very good. The service met our every need. The waitress came to the table so often and asked if everything was OK. Even the gyoza was brought to our table, even though this is self-service. The ambience is also very nice. Dark walls and simple decoration invite you to feel good. Definitely worth a visit!

On our wedding day, we wanted to round off the evening with a special meal, and Seasons fulfilled our wish in an impressive way. Despite our last-minute reservation, the attentive staff did everything possible to ensure we had a perfect evening. We even got a beautiful window seat, which created a romantic atmosphere and gave us a wonderful view. The food was simply outstanding - every dish that was served to us was a masterpiece for the eyes and taste buds. The ingredients were fresh and the combinations exceptionally creative, making every bite a delight. Particularly noteworthy is the variety of dishes in the hot pot, which enabled us to plan the evening according to our individual preferences. But what really made this evening unforgettable was the warmth and professionalism of the team. From the greeting to the last moment we felt cared for and valued. It's rare to experience such a perfect balance between first-class service and authentic warmth. Seasons gave us an unforgettable experience on our special day that we are incredibly grateful for. We will definitely come back and highly recommend this restaurant to anyone who values ​​excellent food, a great atmosphere and service that comes from the heart. Many thanks to the entire Seasons team!

Unfortunately the selection was poor and we didn't like it at all, which is why we got up and left. Eating for 10 minutes, spent €60. Would never go there again. And unfortunately the employees were also very annoyed that we got up again after 10 minutes and hadn't eaten everything. It was just a waste of money. :(

I was at Seasons in Düsseldorf and these are my impressions: The ambience is really nice and creates a pleasant atmosphere in which you immediately feel at home. The service was very friendly and attentive, which made the visit a positive experience. What is particularly noteworthy is that the orders came to the table quickly - despite the high demand. The concept of hot pot is an interesting and varied way to eat Asian food. At first it was a little overwhelming to put the food in the broth and then “fish it out”, but after a short time you immediately got the hang of it and it was fun. It's a great way to decide how you prepare your ingredients. Another highlight was that you could create your own sauces at the counter - a nice idea to make the meal even more individual. For the less creative among us (myself included), there were step by step instructions for a delicious creation. The price-performance ratio is also excellent, especially considering how varied and delicious the food is. Just keep in mind that any leftover portions will be charged additionally. So only order as much as you can eat! For me the most important aspect: Everything Helal! As an Asian lover, I am unfortunately limited when it comes to visiting Asian restaurants. But here I could eat everything with a clear conscience. The only downside was that we had to get up after about 2 hours, which is understandable given the high demand. Nevertheless, it was an overall successful visit.

Very bad experience! I was there many times in the last years but the owner changed recently and the experience was horrible. Unbelievable how bad management can change an experience of the same place so much. The (new) staff was extremely unfriendly, the food variety as well as the quality decreased drastically and the atmosphere was horrible. Further the restaurant is very dirty and everything is sticky. Please do not go!

The restaurant changed its owner a couple months ago, and it is now terrible. The service is bad and the food option is very limited. The place is also super dirty, we were sitting next to big pile of spider net. Do not recommend and will not go again.

Super delicious restaurant, everything was really tasty, the waiters were all great, especially dear Dana gave us really good advice and helped us order the HotPot

We enjoyed a very tasty hotpot this evening! We would particularly like to highlight Dana's extremely friendly service - she was incredibly nice and attentive. Kudos to her! We came specifically for the halal meat, and it was definitely worth it. Even though we didn't make a reservation and the store was fully booked, the team managed to organize a spot for us. The service was simply great and we spent two great hours there. Definitely worth a visit – we’d love to come back!

I made a reservation for 3 people on Monday. I also received a reservation confirmation. 2 days later I wanted to change the reservation from 3 to 4, sent the request and received a rejection stating that there were no more free tables. The question is where is my table? I had a table. None of them answer the phone either. What's the point? A waitress like that should serve in prison. But if I do get a table, here's my name: Mamo

I had dinner at Seasons with my girlfriend today. The food was OK, nothing wrong with that. Unfortunately the service was so disappointing that I have to give it a bad rating. Towards the end of my visit, I was using the restroom and noticed a man staying in one of the stalls in the women's restroom for an extended period of time. That doesn't work at all. Only after I asked if the booth was occupied did the man come out. I reported the situation to staff because I was worried that he might have been filming there or was in the women's restroom for some other reason. However, instead of addressing it seriously, I was laughed at by the staff and nothing was done. The behavior of the staff was not only disrespectful, but made me feel that guests' safety and privacy were not taken seriously. It's a shame, as the visit could otherwise have been pleasant. I hope that management takes this incident as an opportunity to handle such situations better in the future.

That was the worst meat I've ever eaten. I also find it impressive that chicken only comes in marinated form and not as regular chicken. In addition, the water is tap water. Last but not least, rap was played constantly and luckily it didn't have Spotify Premium because the advertising was the best part of the visit. Ps: Finger food is bad and so are the sauces. The floor also sticks

We ate there with a larger group. A positive highlight is the exceptional all-you-can-eat offer, which we really liked. However, we had a few points of criticism that clouded our overall impression: • The cleanliness left a lot to be desired in our opinion. For example, in the men's toilet, vases were broken, scented candles were on the floor, and the soap was leaking. There was a complete lack of soap in the women's toilet and it wasn't clean. • In the dining room we also noticed that the tables were sticky, the wallpaper was damaged and some pictures were covered in cobwebs. Out of interest, we looked for information about the owner in the legal notice, but could not find any relevant information. We are not experts, but as far as we know, such information is required in Germany. The staff didn't seem very motivated to us, but they served us acceptably. In summary, it was a mixed experience for us. While the all-you-can-eat offer stood out positively, there were other points that we felt needed improvement.

Nice waiters, delicious food and great ambience. An experience that you definitely have to have. Recommended to everyone! Also a bomb price!

Very nice and friendly staff.. Hotpot The food selection could be expanded a bit, e.g. chicken... Broth, drinks and other ingredients were brought quickly by the friendly staff. Even though it was very full... Orders are placed via your own cell phone, which takes no effort; I personally like this very much... You get and mix the sauces yourself in the bowls provided, but you should know this with the HotPot. A pleasant atmosphere would be present if the noise level were not so high; but that's because of the loud conversations of the other guests.. Since this location is very busy, it is recommended to reserve early. And as I always say so beautifully... That's my feeling! So it's best to go there and try it out yourself 👍🏻 ...

Seasons offers an exceptional all-you-can-eat experience that impresses with both variety and quality. The combination of hotpot and freshly grilled meat skewers is a highlight that makes every visit something special. Particularly noteworthy are the aromatic broths, which can be chosen individually, such as the spicy Tom Yum or the spicy kimchi variant. The ingredients are fresh and high quality, and the value for money is unbeatable. The concept of combining and choosing between different flavors makes eating an interactive experience that is both fun and delicious. The ambience is modern and inviting, perfect for a relaxed evening with friends or family. The staff is friendly, attentive and makes you feel completely comfortable. Seasons is definitely a recommendation for anyone who loves Asian cuisine and varied flavors!

I had lunch here for the first time with my sisters today and we all really enjoyed it. The employees were all super nice and the price-performance ratio is really great. What I liked best was the kimchi broth with the white fish and the sauce I made myself

We ate hot pot at seasons for the first time this afternoon and I left as an absolute fan. The restaurant is large, the service is attentive and friendly. At the beginning we were told how to order and we also received some recommendations. We were allowed to choose two broths and chose kimchi and the red spicy one - both very tasty! The selection of vegetables, meat and mushrooms suited our taste. That's why I'm happy to come back and can highly recommend it!

The hotpot restaurant Seasons is really cool! The atmosphere is super chill and modern, perfect for an evening with friends. The selection of fresh ingredients is huge - everything from delicious meat to vegetables. And the best part? It's halal and the waiters at the resteraunt will mix their own sauces for you if you get stuck. The service is extremely friendly and makes you feel comfortable. We check several times during the meal to see if everything is okay. The prices are also completely okay for the quality you get.

The hotpot restaurant I visited was really great! The selection of ingredients was enormous and everything was fresh and of high quality. The broths were tasty and offered a great variety, so there was something for everyone. The service was friendly and helpful, which made the experience even more enjoyable. The atmosphere was inviting and ideal for a social evening with friends or family. I highly recommend it!!!!!

I was there today with my work colleagues. I liked the kimchi and tomyum soup the most. The ambience is pleasant and beautifully designed. What I liked best was that the service staff took us under the arm and explained everything to us in a problem-free and understandable way. Because it was our first visit, I was very positively surprised and can only recommend it. A second visit is definitely already planned. Thank you very much and good luck ☺️

So the broths didn't appeal to my little mouth at all, personally it was an unreasonable thing for me and my daughter to eat this food. However, the service was a 10/10

The place was surprisingly beautifully designed and the ambience was extremely nice! The food was also very tasty and I would definitely recommend the kimchi broth. The opportunity to make your own sauces was also really good! The dessert selection was also very good and the cake was very tasty. Overall for 26.80 the all you can eat/drink is highly recommended!!

“An absolute highlight for hotpot lovers!” I was at the Seasons in Düsseldorf and I was totally thrilled! The store offers an incredible selection of fresh ingredients, from high quality meats to fresh vegetables to a variety of sauces and dips. I particularly liked the option to choose between different broths - each of them was a taste experience. The atmosphere is modern, clean and very inviting. The staff was super friendly, attentive and patiently explained everything to us - perfect even for hotpot newbies! It's just fun to cook together at the table and enjoy the variety. If you love hotpot or want to try something new, you should definitely visit Seasons. Absolute recommendation!

“Good all-you-can-eat restaurant in Düsseldorf” Seasons in Düsseldorf offers a versatile all-you-can-eat concept with a focus on Asian cuisine. Guests can choose from a wide selection of meat, fish, fresh vegetables and side dishes, complemented by a selection of sauces and dips to personalize the dishes. The ambience is modern and well-kept, which makes your stay pleasant. The organization of the buffet is well thought out and the food is regularly replenished. The concept is suitable for larger groups as well as for couples or individual visitors. The staff is friendly and ensures that everything runs smoothly. Overall, Seasons offers solid value for money for a varied dining experience.

“A successful hotpot experience!” Seasons in Düsseldorf offers fresh ingredients and a good selection of broths that have something for every taste. The modern ambience invites you to linger, and cooking together at the table makes the visit something special. The service is also friendly and helpful, which rounds off the stay pleasantly. If you love hotpot or want to try something new, this is definitely the right place.

Seasons impresses with first-class ingredients, a large selection of stocks and sauces and a modern, clean atmosphere. The quality of the food is excellent and cooking at the table makes the visit a special experience. The service is friendly, attentive and patiently explains the concept even to newcomers. In addition, the price-performance ratio is absolutely right. If you love Asian cuisine, you should definitely try Seasons – a culinary highlight. Really recommend everyone stop by the restaurant 👍

A few days ago I arranged a meal with a larger group and consciously chose this restaurant because it offers halal hotpot. A friend had warned me in advance, but I wanted to make my own judgment. Unfortunately, both the negative reviews and his warning were confirmed - and I would have listened better. The so-called “head waiter,” who introduced himself as Namet, seemed to have neither interest in his job nor respect for his guests. His demeanor was characterized by such a cold arrogance that it spoiled the mood for all of us. When four people had to cancel at short notice, he thought it appropriate to comment on this with a derogatory attitude instead of dealing with the situation professionally. It was only after I suggested rearranging the seats that he was able to bring himself to reluctantly accept the situation. But instead of dealing with feedback or engaging in conversation at the end of the evening after payment, he responded to feedback in an almost aggressive manner. Instead of showing insight or offering a solution, he started literally arguing with me, which only made the situation worse. Such behavior from someone in a “managerial” position is simply unacceptable in a service company. The entire evening was accompanied by his distant, almost deliberately unfriendly attitude. Side dishes were carelessly slammed onto the table with the succinct request that we should distribute them ourselves. The service staff hardly seemed willing to respond to simple questions - neither in person nor via the QR code function that was provided. The food itself? Average, at best. If the service hadn't been so disastrous, it might have been overlooked. But the combination of unprofessional behavior and lack of quality made this evening a complete disappointment.

Very tasty food and friendly staff

We were there for the first time yesterday. The hotpot restaurant I visited was a true sensory experience. The selection of fresh ingredients was impressive, from tender meat to crunchy vegetables to delicious tofu variations. The broths were varied and offered something for every taste - from mild to spicy. The service was attentive and friendly, which made the meal even more enjoyable. Particularly noteworthy is the cozy atmosphere, which invites you to linger and makes cooking together a sociable experience. I would recommend this restaurant to anyone looking for a unique and interactive dining option. A real treat for hotpot lovers!

The hotpot restaurant I visited was simply amazing! The selection of ingredients was huge and everything was fresh and high quality. The broths were aromatic and offered a great variety so that everyone could find something to their taste. The service was warm and helpful, which made the experience even more enjoyable. The atmosphere was inviting and perfect for a social evening with friends or family. I can only recommend it!

Another hotpot restaurant I tried exceeded my expectations. Preparing the food at the table was a real highlight - not only was it fun, but the ingredients were also cooked to perfection. The selection of dips and sauces was remarkable and really added the finishing touch. The staff was very friendly and helped us choose the best combinations. An all-round successful experience that I can recommend to everyone. The kimchi and tom yum soup stand out the most.

The staff are incredibly friendly and warm, the food was excellent and of the best quality. Absolutely recommended, I would love to come back

Very friendly and the food is also great and halal

The food at the Seasons Restaurant was delicious, with a great selection of freshly prepared dishes. The staff was extremely friendly and rounded off the evening perfectly with attentive service.

We ate there yesterday, unfortunately I can hardly say anything positive about our experience. The service was a complete disaster. One waitress was completely listless and uncommitted, the other simply slammed our glasses on the table and left, which makes you wonder how you can tell the difference between Cola and Cola Zero. The only exception was a very friendly lady with an orange headscarf. The food was okay, even if there wasn't a lot of choice. After pouring pure water for the fourth time, the broth tasted exactly the same (we didn't ask beforehand). The ambience was nicely decorated, but the door was constantly left open to ventilate, so we had to freeze.

1x no more and the 6 of us are of the same opinion. I can't understand at all how this shop is so full ;( ( guess the magic word (Halal) Gambas had to be partially deveined and still had the skin on them ;( . Spring rolls etc 100% frozen food. The service was really bored. Soups brrr, have curry soup We gave it back. But we had to keep one ;(. So I like to eat out a lot, but I prefer to eat at home.

Been trying to make a reservation for today for 3 days. I sent a reservation request a total of 4 times, everything was free. Suddenly nothing was available and we didn't get a table. Even though there are two of us. You don't answer calls either. Very bad service. Too bad.

This was our first time having hot pot. And probably the last. We had gotten the Tom Yum soup and another spicy soup. We found it a little bit overwhelming with their station in the back with a bunch of ingredients that you have to mix yourself with no guide or not much help from the staff. Even with their beef quality and lamb quality, it wasn’t really that good when we dunked them in both sauces. On top of that, all three of us did not really get full because they’re very thin slices of beef. ( i get that they have to cut thinley) Anyways, not 100% sure if it’s the restaurant’s fault however, given the price point and our experience, I will not be having hot pot again. Just go get a Steak or sushi and call it day aha

The store doesn't even deserve one star. Reserved a week in advance, drove an hour to eat there and then the waiter was completely overwhelmed, drinks were served from the discounter and then you were asked if you could come back in half an hour, as if the store would then be empty were. On top of that, another booking was messed up with a group of 6 and the next group also stood in the entrance with another 5 people who waited in the middle of the store because there was probably no space for them either. Strictly speaking, you would have to pay the parking fee from the parking garage as the smallest excuse, but customer service was given particular attention in advance. The fact that some of the waiters were wearing dirty clothes and they were fiddling around with gas cartridges completes the picture. Thank you for a shitty second Christmas Eve.

Super great service. Friendly employees who come to the table immediately and help. It was completely new for me, the atmosphere and food were excellent. Greetings to the staff. 10/10

Rating for Seasons Hot Pot Restaurant in Düsseldorf Unfortunately, we have to describe our experience at the Seasons Hot Pot Restaurant in Düsseldorf as a complete nightmare. As soon as we entered the restaurant, we were greeted by loud Arabic music, which made the atmosphere seem rather unpleasant and strange. The ambience was very dark, almost gloomy, and it was difficult to feel comfortable. The waiters didn't seem friendly or professional - they spoke very quietly and incomprehensibly, so you felt like you weren't really being noticed. Her behavior was rather unfriendly, which only made the situation worse. The food was simply inedible. We felt that the quality of the ingredients and preparation left a lot to be desired. To make matters worse, at some point we noticed that the gas bottle was empty, which meant that our hot pot was no longer boiling properly - and we only discovered this ourselves. As if that wasn't enough, we were also served a cheap cola that was clearly from Lidl (a "Freeway Cola"), which is simply unacceptable in a restaurant of this type. And if the culinary disappointments weren't enough, there was also a very unpleasant moment when a disgusting customer nearby burped loudly and repeatedly, adding to the already unpleasant atmosphere. Overall, we cannot recommend this restaurant. Our experience was one of complete disappointment and real trauma. We certainly won't be coming back.

Food tasted good. Service was bad. Ordered via QR code, out of 15 varieties for orders, only 7 comes, if you're lucky 10 varieties come. Price is acceptable for all you can eat.

When you think '€26.80 pp for unlimited food and (soft) drinks, that sounds too good to be true' Well it is! This was horrible. I've never had such a disgusting meal. Tried different things in the hotpot but one was dirtier than the other. No, sorry, but I cannot recommend this place! The next day you are still in the toilet full time..

Overall it was good. The employees were very nice. The meat was fine. The kimchi broth was delicious. Unfortunately the other broth doesn't (a matter of taste). Of the side dishes, the gyozas were the best. One negative point was that we weren't shown what the process was like. And a suggestion for optimization: It would be great if you could distinguish and order between large and small portions when ordering. It's just stupid when you just want to try it and get so much straight away. For example, I didn't like the mushrooms at all. It's just a shame about the food.

Hey, 1 star is even too much, Not much choice because the portions are too big so that 1-3 people can't eat everything... then what's left is paid extra... then in the middle of the meal they ask several times whether they'll clean up even though it takes 2 hours. Reserved and meat wasn't appetizing at all. Employees were untrained and strange. Not recommended!!!!

One of the best restaurants in Düsseldorf. I'm always surprised. Really tasty and really friendly staff.

Everything is super tasty and I like the concept. The staff is very nice and you are served quickly. The ingredients were very fresh. All in all, I would definitely come back. Greetings to the sweet girls who spiced up our evening with some nice entertainment.

Super delicious food, great ambience, friendly service👍🏼 The broths tasted fantastic and rounded everything off perfectly. All in all a wonderful experience and definitely recommended!! Keep it up 👏

This hotpot shop is a complete failure. The food was simply catastrophic. The lamb, which should have been a highlight, tasted disgusting - more like old cow than lamb. Absolutely inedible! The broth was also a disgrace: either completely tasteless or so over-seasoned that you couldn't even enjoy the rest of the ingredients. Everything seemed cheap and carelessly thrown together. The staff was another low point. Completely disinterested, disorganized and unable to fulfill even the simplest of requests. Long waiting times and sloppy answers were the order of the day here. For what was offered here, even 1 star is still too much. If you value good taste and reasonable service, you should definitely avoid this shop!

Extremely bad rating for the Seasons in Düsseldorf: My visit to Seasons was an absolute disaster. The service was simply outrageous - the waiters seemed to have no interest in the guests and were also unfriendly. It took forever to even get served and when the food finally came it was cold and tasteless. The quality of the food was subpar, as if everything had been carelessly slapped from the microwave onto the plate. The ambience? Dark, chaotic and loud, not at all inviting. There was also an unpleasant atmosphere in which one felt more unwanted than welcome. To charge such exorbitant prices for this miserable experience is an outrage. This restaurant is a complete disappointment and I would strongly advise anyone not to even consider it. Absolutely not recommended!

My husband and I were super satisfied. Friendly staff, everything was great

It was super tasty and service was also very good

Unfortunately, our visit here was very disappointing and did not live up to our expectations. We came based on a friend's recommendation, but the experience was in no way satisfactory. The price for the hotpot is €26.90 per person, but it just wasn't value for money. There are no menus and ordering is only done via a smartphone, which you have to bring with you. Only one device is allowed per table, which makes ordering unnecessarily complicated. The idea of ​​an “all-you-can-eat” concept sounds interesting at first, but the implementation was unfortunately poor. About the process: Even before the broths were brought to our table, the first ingredients arrived - and they were frozen. This affected both meat and shrimp. We didn't expect this level of lack of freshness in a hotpot offering. We couldn't even test the vegetables because we had already decided to end the evening early. Another point is the lack of communication: plates or matching bowls are not brought to the table. You have to get tiny bowls of sauce yourself from the buffet, but no one explains it. Here too we would have liked more service. The drinks were also disappointing. My Sprite was uncarbonated and tasted watery, like a stale version from a fast food restaurant. Unfortunately that was not acceptable. The soup base was also unconvincing: The "very hot" spicy soup had an extremely dominant Sichuan pepper flavor, which made the soup inedible. The tom yam soup was flat in taste and only slightly better. Even more irritating was that the broths were not refilled with the base originally chosen, but simply with a tasteless broth and water mixture. This further spoiled the enjoyment. The meat was cut very thinly, had hardly any taste and couldn't really score points because of the bland broth. Even tofu, which normally absorbs flavor, was disappointing. There is also a buffet with side dishes such as spring rolls and sauces, but these were not convincing in terms of taste either. Unfortunately, the service was also not customer-oriented. The staff seemed unmotivated and lacked basic politeness. It took several requests before we were brought a suitable spoon for the soup. Clearing away was done without consideration and no consideration was given to whether people wanted to finish their drink. The atmosphere was also unpleasant. Instead of an authentic hotpot environment, loud German rap was playing, which made the atmosphere rather strange. In summary: The concept and implementation are not consistent. Neither the quality of the ingredients nor the service justify the price. Unfortunately we cannot recommend this place and would advise against visiting.

Something to eat to your fill, Asia meets Orient, although the latter applies more to the service and audience, as there is hot pot and all-you-can eat, unfortunately without alcohol, which I don't know from Malaysia. But whoever likes it. The food is perfectly fine.

If you want to enjoy hotpot with your friends after work, you should definitely come here. There is a lot of choice of side dishes. It tastes very tasty and there is a nice atmosphere.

The waiters aren't well trained, but they're very nice. The ingredients for the hot pot were on the table 10 minutes before the broth. The atmosphere is more practical than cozy. The quality of the products and the experience was great. Nevertheless, I would try a different restaurant next time.

My wife and I really liked it. It was delicious, the order came immediately. The service was super attentive and extremely friendly. We'd love to come back!

I need to know where this lemon cake comes from.

Staff was very friendly and helpful. Food was super delicious and delicious. Gladly again

Don't check the bad reviews. All trolls. 😋 Food top, service top. Above all, big praise to Dana! 🙏 Extremely friendly and always nice to meet her again. Makes the stay 100% better. The store has really improved tremendously in such a short time. Much more choice of soups and ingredients for such a good price. Even an extension to the sauce buffet. Respect. Keep it up. 💕🙏 (Please never turn on the Persian playlist again. I listen to the same songs at full volume in my mother's car. Biggest trauma. /joke)

Great hot spot for those who want to share dishes with friends! Unfortunately we were there in the summer and it was quite hot which made it impractical to eat all of the side dishes. The selection of soups is quite okay and should perhaps be revised again with the spiciness or the selection of side dishes. Furthermore, even if not possible, extractor hoods would be ideal so that the steam doesn't melt all the make-up or anything else on the face. Otherwise it was quite an eye-catcher, the meat was tasty (I'm missing a bit of a selection there too) and there were plenty of vegetables.

We had a very nice evening! I can't understand some of the bad reviews. I like to go out for a good meal very often and evaluate the overall impression. Anyone who judges according to fine-dining criteria is simply not fair. Especially when it comes to all you can eat. This is about the experience at the table, socializing, eating for a long time and simply a different world of flavors The price/performance ratio is unbeatable. 26,- per person including drinks flat rate. We had the hot pot for 4 people and really had fun. The selection of components is more than sufficient and there is something for everyone. You can put everything together yourself and nothing was missed. We had the kimchi and lemongrass broth and they were both really tasty. At the small buffet you can mix your favorites from all the common Asian sauces and nothing to be desired is left unfulfilled. We ate for 3 hours and had super sweet service from Dana and Omid. You can park very easily 200m around the corner in the Oststr. car park. We would love to come back!