THE EAST in Hanau

Very friendly staff. Very good service, food extremely tasty. Dogs are also allowed to come along. Really recommended.

Asian restaurant with a funny concept - you order tiny portions via tablet. This goes on in rounds until you are full. The selection of vegetarian dishes is also large.

It used to be better. There were four of us on our last visit. The food came at three completely different times, so only two people could actually eat together. Nevertheless, the food was not served cold. Our place was right next to the clearing cart... plates and cutlery were being unloaded there with full force, which meant there was a constant, loud clattering and clinking and conversations at normal volume were not possible. The East used to be a really recommendable restaurant with good food. Now the atmosphere is more reminiscent of a canteen. Hope it returns to its old quality soon.

If you want a relaxed evening with a great sushi selection, then The East is the right choice.

Nice restaurant Had a buffet meal via Taplet The food was very tasty but unfortunately there were a bit of a long wait between orders

Extremely bad food. Very bad service. We are very disappointed.

The food was very expensive. 30 euros plus drinks is crazy. Otherwise I pay 20 euros per person. You can't eat that much. It costs less at lunchtime. I don't understand the surcharge in the evening. It's a shame that the dishes cannot be customized. I don't want onions, but you can't specify that when ordering. Ingredients etc not clear. Waiters don't speak German well enough to find out. Many fried. Rather unhealthy. Overall dark in the restaurant. We won't be coming back.

We were in the East for the second time and had chosen the 120 minute menu. It is interesting to choose 4 dishes using a tablet, try them and after a period of 10 minutes or more choose the next 4 dishes. Everything is delicious and beautifully prepared. We'll be back. However, you can also order from the menu.

Top Asian dishes from sushi to delicious soup, everything is fresh and very tasty. The waitresses are very friendly and quick. Always reserve on weekends!!!

The food was delicious, also very interesting with small portions and ordering via tablet. Restaurant is very nicely decorated, although there is no air conditioning inside.

We were there today with 9 people and received a warm welcome. The food came quickly and was extremely tasty. The service was very accommodating. We would love to come back. Thank you for the lovely evening

We always do all you can eat and appreciate the ambience. Overall, the food is very tasty, even if some of it is not of the highest quality. I have to deduct one star because the price is too expensive at over €30.

Three of us were there yesterday. The waitresses don't speak any German, and food is casually thrown onto the table as you walk past. Bowls smeared and sushi in frozen supermarket quality. Only that it costs 4.90 and not 30 euros. And be careful with your sensitive teeth. Some of the sushi is not completely thawed. I've known the place for over 10 years and the quality has been nothing but a joke for about 5 years. But apparently tabelts and a nice interior design are enough to still attract enough guests. A little insider tip for sushi explicitly: Sushi yummy in Gelnhausen. The interior design of the restaurant is not remotely comparable to "the east". The food, however, is worlds higher quality, fresher and at half the price. Since I tend to get fed up with good food rather than beautiful decoration in restaurants, I prefer to go there. I wouldn't recommend The East to anyone I like.

It was solid but a bit more expensive, probably due to the location. What I found unpleasant was that you could see that the ice cream was from Kaufland.

Ordered takeaway food. The portions were good and tasty.

Food was very good. Very pleasant on Friday lunchtime. Baby chair was very clean when we got it. Ordering with a tablet was an experience, a short wait for the food to arrive. Would go again for the experience. There are also many dishes for babies, good and mildly seasoned.

The taste lunch menu is available online until 3 p.m., but the kitchen closes earlier.

Very good food..The slightly different Chinese...super...

Food great and quick too. Service is also very good.

Everything perfect. The selection on the 120 button could be larger. At peak times, the waitress at Taste 120 lags behind and sometimes forgets a few dishes. Fried ice cream is an absolute recommendation here.

Really tasty! Using the tablet to select the dishes is super easy.

As always it was very good. I really enjoy going to East and it will stay that way thanks to the delicious food and great service 👍

We had all you can eat and what can I say, the sushi wasn't tasty at all, unfortunately it tasted "old". The lemon soup was delicious

We called today to ask if we would still be open for à la carte dining between 3 p.m. and 5 p.m. This was confirmed to us on the phone and we were even told that we can also do all you can eat between 3 p.m. and 5 p.m . We were very busy today and were happy to drive 25 minutes into town to find that the store was closed. That is not how it works.

Have been there several times and actually satisfied. Today was catastrophic. Had the taste. Only a good half of the things ordered were served and only with a delay and after asking again and again. What came next was served cold. When paying with a card, the waitress asked for a tip. I have said. No, I don't give anything because I wasn't satisfied. I then had an invoice printed out. Among other things, it said "various things from the kitchen." I asked what this position was. The answer was for the payment and tax office cards. I asked again. Then he said. That would be the tip he would have taken with him. I thought that was absolute impudence. So be careful when paying by card

Very cool, tastes good and fresh

The food was consistently delicious, but the waitresses were always conspicuous by their absence, even though there was little going on. The all-you-can-eat via tablet is a nice idea, but completely overpriced!!

Overall a good restaurant! The food was mostly very tasty, but some dishes were unfortunately dry (e.g. roasted duck). Unfortunately the information on the homepage is incorrect. We were initially surprised by the new prices from May 1st, 2024 (€6-8 more per person). There is also no indication on the homepage that the kitchen closes earlier at lunchtime.

I've been there many times, but the sushi was nothing. The rice was dry, like it had been frozen and thawed. Then over 80 euros for two people. That won't happen to me any time soon!

We had dinner with 5 people in the evening and had all you can eat with an iPad. Four dishes per person could be chosen every 15 minutes. Everything we had was hot and at the table very quickly. Everyone enjoyed the food very much. The small portions are great, if you want more of something you can order it again without any problems. The drinks could also be ordered via the iPad. The service was great. The servers were friendly and very attentive. Empty plates were put away straight away. The only drawback is the parking situation, as there are several shops on site. There are clearly not enough parking spaces. We would be happy to come back and definitely recommend THE EAST.

Fast, nice service. Good taste. Clean place.

If you value quality, you have to try Taste120 here. Prices are too high in my opinion. Therefore only 4 stars

I have been coming here irregularly for several years, both privately and with colleagues or customers. The food is always freshly prepared and has also been highly praised by Asian customers. A highlight is ordering via iPad. It's always very communicative between the guests and there are always wonderful combinations on the table, so you can try a lot of dishes. The ambience is very typical of Asian restaurants, but room dividers make nice groups of tables possible. A huge advantage is of course the large parking lot in front of the door.

I have been coming here irregularly for several years, both privately and with colleagues or customers. The food is always freshly prepared and has also been highly praised by Asian customers. A highlight is ordering via iPad. It's always very communicative between the guests and there are always wonderful combinations on the table, so you can try a lot of dishes. The ambience is very typical of Asian restaurants, but room dividers make nice groups of tables possible. A huge advantage is of course the large parking lot in front of the door.

We reserved a table for four and got a table quickly. Unfortunately we had to wait for a few latecomers. The waitress probably didn't understand this after several explanations. While we were waiting, we had a few drinks and appetizers brought to us, although the waitress constantly passed us by in an almost monitoring manner. Then suddenly took the cards from us. When we were full and could finally order properly, there were incredulous looks and questions when my partner said she was ordering something else. Very uncomfortable. Probably won't go there again. As for the food, it's okay in itself but nothing special. It seems to me as if the quality has deteriorated somewhat over the last 5 years. But these are just my experiences, the East is still worth it for you to see for yourself.

Wir waren heute seit langer Zeit wieder hier, um etwas zu essen. Die Kinder haben sich drauf gefreut, mal wieder zum 'Essen mit Ipad' zu gehen. Als wir dort angekommen sind (an einem Sonntag Nachmittag) war es fast leer, und wir haben schnell herausgefunden, warum. Das 'warme' essen war meißt kalt, und dass sushi warm. Obwohl wenig los war (mit uns 4 Tische besetzt) hat es teilweise über 20 min. gedauert, bis manches da war, und an der Qualität war auch viel auszusagen. In der Miso Suppe, wo normalerweise Seetang drin ist, waren nur Frühlingszwiebeln und der Tintenfisch-salat bestand mehr aus Kartoffeln als Tintenfisch. Wir werden nicht wiederkommen, und empfehlen es auch euch nicht.

Super nice employees and good food. It's always a pleasure to go there and it's affordable even if you have a lot of children.

Been eating there for years. Were there again today and we found that they have raised the prices so much that you can no longer ignore the disadvantages of the store. The service is not particularly good. It takes up to 25 minutes until you finally receive service after asking several times. It wasn't covered for everyone. Asked again 5 times. The food was already on the table and we couldn't eat because we didn't have any cutlery. The ambience is ok. The food from the iPad is usually good, depending on the day. That was okay with us the whole time. However, you now pay just under €40 per person for the all you can eat option with two drinks. This price is absolutely not justified when you consider that you could eat a very good steak for €40 per person. Unfortunately we won't be coming anymore because the price doesn't match the rest.

We were pretty disappointed. “The Taste” now costs €30.90 per person... what you get for it is anything but high quality and the selection has also diminished... during the payment process (EC card) we were then asked for a tip... all in all one Catastrophe... we get better service and food at our local Chinese takeaway for significantly less money

The “all you can eat” tablet offers for three. Total over 100 euros. The quality of the food has declined. Probably due to the price increase and VAT increase. When I pick up something to take home from the On the Go Asian on the corner, I get MORE quality and quantity for less than half the price. I was totally disappointed. Unfortunately, in good conscience and taste, no recommendation. Stay at home.

Wir waren nach langer Zeit mal wieder im The East, da wir mal wieder Lust auf Sushi hatten. Leider hat sich die Qualität des Essens nicht wirklich verbessert. Das Sushi ist gut, aber nicht herausragend. Leider hat sich der Service wirklich verschlechtert. Wenn man a la Carte isst, und nicht das Taste (all you can eat - Bestellung per Tablett am Tisch) wählt, wird man völlig übersehen. Die Kellner und Kellnerinnen sind die ganze Zeit damit beschäftigt den Leuten, die all-you-can-eat gewählt haben, ihr Essen an den Tisch zu bringen, und übersehen VÖLLIG, das jemand von der Karte bestellt hat, und eventuell auch noch etwas nachbestellen würde. Auf eine Nachbestellung von Ingwer und Wasabi mussten wir ewig warten, so dass das Essen unangenehm unterbrochen wurde. Getränke, obwohl lange leer, wurden überhaupt nicht beachtet. Nachdem wir nach eigener Ansprache des Personals dann endlich nochmal eine Karte für den Nachtisch bekommen hatten, und direkt etwas bestellten, wurde dies in den nächsten 20 Minuten nicht gebracht, so dass wir uns frustriert entschieden zu gehen. Natürlich stand der Nachtisch auf der Rechnung. Wurde dann aber umgehend storniert. Das Essen ist nach wie vor Ok, jedoch ist a la Carte speisen am Abend kaum mehr möglich, bzw. Sehr frustrierend. Hier sollte die Geschäftsführung dringend gegensteuern, und das Personal darauf schulen, auf Kunden zu achten die NICHT all you can eat wählen. Schade eigentlich. Waren früher gern dort. Denke aber das bis zum nächsten Besuch einige Zeit vergehen wird…

We went to The East again after a long time because we were in the mood for sushi again. Unfortunately the quality of the food hasn't really improved. The sushi is good, but not outstanding. Unfortunately the service has really deteriorated. If you eat a la carte and don't choose the Taste (all you can eat - order from a tray at the table), you will be completely overlooked. The waiters and waitresses are constantly busy bringing their food to the people who have chosen all-you-can-eat and COMPLETELY overlook that someone has ordered from the menu and may also order something more would. We had to wait forever for a repeat order of ginger and wasabi, so the meal was unpleasantly interrupted. Drinks, although empty for a long time, were ignored at all. After we finally got another menu for dessert after speaking to the staff and ordered something straight away, it wasn't brought for the next 20 minutes, so we decided to leave in frustration. Of course dessert was on the bill. But it was canceled immediately. The food is still OK, but dining a la carte in the evening is hardly possible anymore, or very frustrating. The management should urgently take countermeasures here and train the staff to pay attention to customers who do NOT choose all you can eat. It's a shame actually. We used to love going there. But I think it will be some time before the next visit...

Food, service good. Staff attentive, quick. You order 4 small things per person using the tablet, from starters to dessert. You can then send 4 more orders every 15 minutes for 2 hours. Food comes quickly, no long wait. We were there during the week at 6 p.m. You pay one price for the food, and drinks are added on top of that. But you can also order “normal” food from the menu. Only the duck was very dry.

Unfortunately it was the last time we were here because the quality is simply poor and it is simply far too expensive.

Ambience is ok. You can also sit outside. Food is ok, but nothing special, but it is more expensive than elsewhere. If you want to take something with you, i.e. leftovers, the box costs extra. Wasn't mentioned before. The waiter definitely wanted more tip and first asked for the amount in disbelief and then had to cancel the amount. Rolled his eyes. So you don't go out to eat and HAVE to tip a certain amount. It was just for lunch, quick in 15 minutes. The behavior was cheeky and discredited us. We won't be going there any time soon. If the waiter relies on tips, the restaurant owner should probably pay more to avoid such embarrassment. The restaurant was almost empty inside. Doesn't seem to be going well. That on a weekend.

Yesterday I had dinner with three friends in the East. Well, I was at the east but I basically didn't eat anything. Let's start from the beginning. You come in and stand around until an employee happens to have time to sit us down. But okay, it wasn't so wild at first. When our waiter came, I was already negative at first. As we walked past we were told to order or wait. We hadn't decided yet, but you could already order drinks. I told the waiter this too and immediately had a bad feeling about it, the aura he had was simply unfriendly. However, drinks came quickly and we were able to order food straight away. 2 of my friends chose a la cart and a friend and I chose the taste menu. We received the IPad without any explanation and started ordering. When we sent our first order, the tablet hung up and was taken away again. In the meantime my friends already got their food, which looked very good, I have to say. Now I waited and I waited. Sometime after 20 minutes my friend's spring rolls arrived and after half an hour I received two nigiris of my order. Lots of rice and a hint of a piece of salmon, one nigiri per plate (you can choose 4 things per order, there were two nigiri in the picture and I ordered 2x, it was probably only one nigiri per item) Then I continued waiting. In the meantime our waiter came and brought us a map, paper and pen and just said 2x4 and left again. 2x4 What? Per person? Lemons, apples, pears? That was it for now with the waiter at our table and with my food. As I walked past, I pointed out to him that I was missing two items from my first order, no response, just an annoyed yes. After another 10 minutes I asked again, again nothing (the note with our second order had still not been picked up at that moment) I got up, put the piece of paper in his hand and said, I'm still waiting, I've been waiting for an hour. As a reminder, I had received two nigiris so far. When another 10 minutes passed, I was fed up. I said, I'll pay for my nigiris and my drink and I won't wait any longer. According to the menu, the menu costs €23, which of course I wasn't prepared to pay. The waiter was very unfriendly “that’s 10€” I asked how much it all cost. He leaves saying they are now waiting at the next table. In the meantime I calculated it myself and came to €8.10, so why €10? I then said I would get €8.10 and I wouldn't pay more. Then came the saying that you have to expect that there might be waiting times if you do something like that. Yes, sir, but not almost 2 hours and at the neighboring tables it seemed to work, people who came after us received one meal after the other. I think the quality (sushi) is very bad, sushi rolls are cut very thin. As mentioned here, it looks like discount sushi. The service we received was unfriendly, overwhelmed and annoyed. If he doesn't feel like the job, he should think about whether a change makes sense. If a visit is planned, I would definitely order a la cart, nothing should go wrong. However, I am disappointed and will not come again.

If you want to have a relaxed meal, this is the place for you. The dishes, which can be ordered via a tablet system, are small and can be reordered every 15 minutes. So it's not a classic buffet with completely overflowing plates. You can choose between various sushi dishes but also classic dishes such as fried rice, duck and soups. Alternatively, you can also eat according to the menu. The service is always quick, unless you eat there on the weekend when the house is full, which is understandable.

We had all you can eat with a tablet, the selection is very limited. There are few sushis. The sushi wasn't really good. The service wasn't great either; Every round was just thrown at the table. At least it was always quick. Wouldn't go there again. Price performance very poor at €30 per person with such a poor selection

Just bad service. Orders came very late. Tablet turned off. Some orders never came at all. The food was served poorly.

So we were eating here right now and were literally thrown out...the reason for this apparently because we ordered a little too much from all you can eat in their eyes... I quote: So that was it, I didn't order anything else and took the tablet with me... I find it disgraceful... After all, we decide when it's over and especially at 26 euros per person without drinks... Ps our bedside table i.e. we ordered a lot of ice cream

Very good food, great service, I can only recommend it!

Food tasted great, The Taste 120 can only be recommended...

“As it echoes into the forest, so it echoes out.” The many mediocre reviews had me worried about my visit last week. We've been to the East a lot, but maybe only 3 times in the last 2 years. The quality of the food was no longer that special and the selection at XTaste had never changed. And now this time the tablet came and a new East world has finally opened up. Many new dishes were added and only a few were deleted. The service was really great. All the waiters were very friendly and the “food was NOT thrown on the table” (read other reviews). Here is an example of the nice service. A cola was really waiting without any fizz. We asked nicely and a new one was brought to us without charging for it. We'll come back more often in the future. Not cheap, but the quality was almost like it was at the beginning when it opened

The food is really recommended, tasty and of good quality. But the service is horrible. The staff is inattentive and unfriendly, the food and drinks are not served, but rather slammed or thrown onto the guest's table, and some plates slide a little along the table... It's a shame, given the prices you wouldn't always, I would probably go there more often, but it always takes me several years to recover from this service. Quality of food and location would deserve overflowing reservation books, service will probably ruin this restaurant.

Clean shop, fast and friendly staff and the food is also quite good. Prices have been raised quite a bit, but that's understandable given the increased costs.

Was OK. Ordering is done on a tablet. For an all you can eat, the selection was solid. Taste ok. But sushi wasn't convincing, some plates were better and some were worse (rice & shape). Service was good.

Been there 20+ times over the last 5 years Highly recommend the Taste 120/Taste 180. Food quality is higher than at any other buffet style restaurant i have been at. Servers seem stressed during peak times because of the Taste option and sometimes dishes will be mixed up but as it is buffet style it really doesnt matter. Try the battered ice cream.

The food was very tasty - unfortunately with 4 people it didn't come nearly at the same time, even though there wasn't much activity at the time.

The place is nice and cosy. The few things I did not like about this is they kept getting our menus mixed up. Other than that I would still recommend people trying out this place.

Hands off the sushi. Dry tasteless rice, unappealing tuna. Something was floating in the soy sauce tray (Takeout)

The East Hanau is actually our favorite restaurant. Service is nice, the food is delicious and the atmosphere invites you to linger. The restaurant is really big, but definitely doesn't have a canteen feeling! The only thing that annoys and disappoints us is that when you pay you are asked how much you would like to tip. I don't think that's appropriate. I like to tip, but not when asked. As a matter of principle, I don't give one. When I answered “no” the last time the question came up, the waiter was immediately offended and didn’t say “bye” or anything like that. A pity. Despite the one negative point, we of course continue to eat there :)

The male waiter was very unfriendly and rounded up all of us and the neighboring table, didn't ask, and didn't give any change. And didn't receive the last two orders. Simply cheeky

The food in the restaurant was okay, but you could still tell that the food wasn't freshly prepared. The reason why I'm giving a review here is because the catering in the restaurant is very unfriendly, the waiters put the food on the table heartlessly (almost throwing it) and such a waiter dropped the spoon on the floor when we ordered soup and the Soup was served without a spoon. When we settled the bill, we gave ourselves a tip from our cash and cheeky sayings like "that's fitting" even though I never said I wanted to give a tip here. Briefly summarized: The older man in the store is an absolute disgrace. The waiters are heartless. Food is okay

The food that should be warm is at most lukewarm. The staff slams the carelessly arranged bowls onto the table as they pass by. When it comes to drinks, they don't ask who owns which, they simply put them down without saying a word. The dishes are far from the pictures on the tablet. If you're just hungry and don't value a nice overall experience, you can go here. Otherwise it is not the first choice. In general, it's not an eye-catcher when counter staff in Adidas jackets and Puma sweatpants stand behind the counter with AirPods in their ears. The staff actually manages to have a cell phone on the tray via video call so that they can follow up on the phone call at the table. We had to wait about 30 minutes for the bill. The restaurant wasn't even a quarter full. A recommendation would be the Mikado in Koblenz.

We have been here for the fourth time and have always been completely satisfied. The food comes super quickly and tastes very good. I can't confirm the negative comments.

Good food, fast service, cozy atmosphere.

Today was the last chance, I'll need a new shop. The quality has become bad. Nobody cleans up anymore. Addendum: Today I was really annoyed. The start of the holidays, then the time between courses was increased again and the food really wasn't as usual. We waited 15 minutes for drinks. I always liked going to Taste 120. You can always order 4 small dishes per round in two hours. At the beginning it was 5 minutes, then 10. That was OK, you should enjoy it too. By now the clock was at 15 minutes. That's really cheeky. The portions are really bite-sized. So a piece of sushi on a plate. You inhale this and then wait 14:58 minutes for the next round. That's not possible at that price. It tastes good, but you just don't get anything.

It's like Formula 1, only with shrimp

I was recently at this restaurant and I have to say that I can't understand the good reviews. Apparently this restaurant has gone into extreme decline. The fried food was extremely over fried. The all-you-can-eat offer was very disappointing in terms of quantity and quality and is not recommended. Everything tastes like frozen food that has been used several times. The service also left a lot to be desired, the food was literally thrown onto the table. I would recommend eating at the Subway opposite instead

Rarely visited such a bad restaurant. Staff unfriendly, unclean table was assigned but neither cleaned nor cutlery added. When you asked about a high chair, you were only given a hint as to which corner you could find it in. We waited over 45 minutes for the first meal, but not everything that was ordered came. Placed on the table in a grumpy, careless, wordless manner and the waitress was gone again. This is how it continued with our orders. Rarely what was ordered. The quality of the food left a lot to be desired. Some of them are undercooked or very fatty or too dry. Hope our stomachs can handle it. We had to wait forever for the bill again. Only when we got up and put on our jackets did the waiter take pity. Once and not again!

The quality of the food is really poor and some of it is served cold. The service was very nice and always made an effort, but unfortunately he couldn't handle my criticism of the food, which tasted too strongly of lemon, so I had to return my meal (over half of it). Unfortunately, ordering with a tablet doesn't work at all - everything arrived very late or not at all and everything was mixed up. Mass production applies here, if you're looking for quality you've come to the wrong place. We were here for the last time.

That's why 3 stars for the service because my wife's food was forgotten and we were forgotten when we ordered drinks, otherwise the food was tasty.

Very good from the service to the food! Everything was clean and hygienic. Our service was nice and courteous.

Nice staff and good food, but the ambience leaves a bit to be desired.

Mass-produced goods in an appropriate atmosphere. Not bad, but not really worth it

Fast service, easy ordering via tablet, all you can eat at fair conditions. Fish on sushi was very thin, some dishes cannot be identified from the photos. We've known it for years and it's been better. Nice atmosphere, high background noise, not for very private moments, good for groups.

Not what I expected. The food was rather average. Ambience is nice and the service is also ok. Overall OK but nothing special!

I've been to the East several times. It's a cool thing with the tablet. Once the wifi didn't work, but it was saved and once everything took a long time because we had one free drink per person. Otherwise, it's a shame that not all dishes per person per round come at the same time. You think about something when you order. The food never came from everyone at the table at the same time. Everyone watched everyone else eat. Nevertheless, each of us had 20 plates, everything was correct, everything was tasty. We will be back! However, the table had to be cleared from time to time... it got tight at some point!!!!😅🤣

Good system, you can order 4 different things. All small portions. Something like Asian tapas.

I've eaten there many times and we've been very satisfied every time.

Very nice Chinese restaurant. We ordered lots of small delicacies from the tab. Interesting concept. This way you eat small portions and can try more. The quality is very good. In terms of taste, all the dishes including the sauces were very well rounded.

We have never been served so badly! We waited over 1.5 hours each for drinks and food and after the bill came after 2 hours we still had to pay the entire price. The table was not cleared and we were ignored. All the dishes were forgotten. After the waiter noticed that things were going wrong, he didn't even try to keep us as customers. Unfortunately not recommended!!

The food is very tasty, but you don't get half of the food because there are always too many people ordering and they lose track. We were told several times that our food would come but it never came. The environment is very nicely decorated and quiet. P.S. Too much tip deducted (i.e. they said a €2 tip and they just deduct more)

Actually a very nice restaurant, unfortunately it depends on the day and how the service and the food are.

Nice atmosphere, nice staff, we liked the food. The restaurant and the toilets make a neat, clean impression. After a short period of getting used to it, the X-Button offer works quite well.

Delicious food. Good idea 4 small dishes for one person. You can order again every 10 minutes. Or you can eat off the menu.

Food is an 8/10 But the service has been a disaster. There were four of us there for all you can eat, and suddenly the tablets were “snatched” out of our hands. Communication is hardly possible due to the language barrier. Then we were supposed to write our individual orders on a small pad and after half an hour some of the food finally arrived. Waitress very rude and unprofessional. No system was apparent. We were there for 3 hours and hardly ate anything. We won't be coming back!!

Our visit today was a disaster. After the second round of orders, the tablet system failed. Can happen. But instead of giving any information to the guests, the staff just ran around frantically and didn't answer any questions. After ages we got a notepad to order old school. So far so good. Except for the fact that no one actively collected the papers. After asking several times, they took our order with them. However, we were "put off" so often with the sentence: "Sorry, it's slow" that at some point we were just annoyed. In general, our waitress behaved very unprofessionally and ignored us several times instead of simply explaining to us what was going on. In addition, due to the technical problems, our food and drink took an excessively long time or did not arrive at all. We were very dissatisfied with the overall service and will probably go elsewhere in the future. We actually found the food delicious but unfortunately that didn't save the evening.

We were warmly welcomed and the food came to us very quickly (tablet orders). Every dish was delicious, especially the fried mushrooms and meat as well as the baked ice cream. A dream :) The atmosphere is pleasant and it wasn't very busy in the restaurant, but it was also during the week. We can recommend it

The evening had started so well. We were happy that we got a reservation and started in a good mood. The first meal was quickly ordered from All You Can Eat and then we had to wait and wait... In the end, instead of the planned 120 minutes, we were in the restaurant for over 3 hours. We only received our ice cream after several requests after waiting for over an hour and the statement from the service was that it can take 15 minutes until the ice cream is served at the table becomes. All in all, it's a shame that the food was mediocre to good and the atmosphere is pleasant. But the service has a lot of room for improvement. Sometimes less is simply more.

We were here today and are thrilled! We got the first round of the little bowls and my husband wasn't feeling great beforehand. During the meal he suddenly felt extremely ill. The food was so delicious we would have loved to stay there but unfortunately we had to cancel. Such great service! We only had to pay a small part of the price and had to cancel the buffet. We will definitely come back and fully enjoy the delicious food. Thanks for the great accommodation!

We reserved a table by phone for 8 p.m. When we arrived there was a line up to the door - so the door at the bottom of the parking lot! All reserved for around 8 p.m., management completely failed. Especially on Valentine's Day.

Unfortunately I have to leave a disappointing review for this restaurant. Despite making a reservation for 8 p.m., we had to wait in line for over an hour because there were obviously too many reservations taken for the same time. A plan that was obviously not well thought out. Even more disappointing was the way the staff handled the situation: instead of understanding or apologies, we were met with unfriendliness. Now I've been sitting at the table for 20 minutes and instead of looking forward to a pleasant dinner, I'm writing this review. A visit to a restaurant should be an enjoyable experience, but unfortunately that expectation was not fulfilled tonight.

I ate here once with my girlfriend today and never again. To reserve a table, telephone impossible, had to drive there and reserve on site. Food was cold when it arrived (the food that came fresh from the grill). After we sat down at the table, it took about 20 minutes until the first waitress came and asked us about the menu. We decided to have dinner in the evening, after another 15 minutes she came back with the iPad and put it on the table without a word. We then ordered drinks (ordering process familiar from other restaurants). After about 20 more long minutes, the first drinks arrived and were placed on the table without a word. Unfortunately we had to complain about a drink because it was wrong (ordered 2 cokes, we got a coke and a Fanta). After a total of 90 minutes of waiting, the first sushi plates arrived. We were thinking about going, but it's hard to find an alternative on Valentine's Day. Food selection very manageable! The standard sushi was quite ok.

I have made a reservation and have been confirmed. And in the end it was too crowded?? How can that be??

Ordered two plates of sushi, sent one back because the first one wasn't tasty. Worst sushi we have ever eaten. Better go to the Rewe at the sushi counter. The Äppler and the beer tasted good. That's why I give 1 star instead of 0.

It's been a while since we've eaten there again. We were warmly welcomed and our food came quickly after we ordered. The dishes were okay. In my opinion the quality of the food has deteriorated compared to previous visits. The plates were cleared without asking whether we liked it or whether we would like anything else (dessert, drinks, etc.). We had to draw attention to ourselves several times so that we could reorder drinks. We would have liked to order another drink, but didn't because we felt like we were being ignored. Since only a few tables were occupied that evening, it couldn't have been because the service staff were too busy. It was just disinterest.

A disappointing experience. Lack of service. No one came to our table to provide menus or explain the dining process! The lack of this basic service left us frustrated ultimately leading us to leave without dining.

Been there again for a long time. Everything as usual, food delicious, service attentive and good atmosphere for the size of the store. It's best to take a window seat facing the street.

Once and never again! Even though we had reserved, we stood there for almost 15 minutes. Entrance area without being noticed. When we sat down, the card was carelessly slammed onto the table. After an eternity and asking, we were allowed to order. When we asked about gluten-free dishes, they were unable to provide any information, even though they were advertised in bold at the front of the menu. We ordered sushi. After another eternity, part of the order arrived. Loveless and stale. The second part was forgotten. Instead of delivering this quickly, nothing happened again for a good 30 minutes. After almost two hours we ordered the bill. And we were charged in full for the Oberhammer, our two drinks and the sushi that took some getting used to. It didn't help that you were sitting comfortably...