Sultan Restaurant in Übach-Palenberg

We were there with 13 people. Unfortunately service is not good at all. Except for one young lady who really tried to make sure we could finally order food. The food was delicious. But for me, drinks are also part of a cozy meal. Since we had ordered starters and received a salad and bread on the house, there were a lot of plates on the tables. Unfortunately, the empty plates were only cleared away casually and a lot of things were left standing. The young waiters/waiters constantly passed us and skillfully ignored us or gave us an unpleasant look. Very unfortunate 😕

Mega delicious food and great service 🔥

Very clean. Very friendly staff. Attentive because we had breakfast there for our birthday and got an extra bonus with fireworks at the table Very good breakfast, also plentiful. And once again we had a very tasty buffet today. We always look forward to a visit there

We recently discovered this restaurant. Everything is just right here. Super nice service, great food, just great here.

Very tasty food. Staff very friendly. We'll definitely come more often.

We ate very well from vegan, vegetarian and 2 meat eaters. Very polite and attentive staff. We'd love to come back.

A cozy evening, in what I think is a nice atmosphere with tasty food and friendly service. Always happy.lg

Great Turkish restaurant with very friendly staff and good service. Large selection of dishes and really delicious food. Always happy to go there 😘was there again today. Very tasty food, a nice restaurant, large portions and nice service. Top

We ordered from Sultan for the first time today. Highly recommended, really delicious food. We had kofta with fries, flatbread, grilled peppers and tomatoes. Four different dips and a fresh and crunchy side salad. Everything was great!!

Super great atmosphere super tasty 👍😋

I've eaten there a few times now. The food there is mediocre, one time the schnitzel arrived burnt and also very small. The other time it was okay. We didn't like the baklava either. The service itself is nice, but it takes a long time for someone to pay attention to us and place the order. You have to make them aware that you want to order. The ambience is very nice.

very nice atmosphere, large selection of dishes, friendly service, very tasty food at reasonable prices

Cozy atmosphere, friendly staff, very tasty food, good value for money, everything just fits

Delicious Turkish food, friendly people and even up for a chat afterwards. Dessert is highly recommended.

Lahmacun is very tasty, but pizza salami for over 10 euros is a disgrace. It tastes totally salty and then it's a whole one! Slice of salami cut into small pieces on the pizza.

Unfortunately the food wasn't warm enough.

I find this restaurant very stylish and the waiters are super polite

Food was great, very friendly staff... we'll definitely be back

Everything was just good and I recommend it

The restaurant has a very interesting structure. The food I ate was very tasty. The staff was very friendly, accommodating and personable. So all in all I can only recommend the restaurant

Still the most "modern" Arabic restaurant in the area with a unique taste and not what you are usually used to. Very surprising!. Enough choice on the menu and very friendly and attentive staff!.

Unfortunately we don't like it! It tastes just as burnt as it smells there most of the day! Far too small, unattractive, unenjoyable portions! I don't see the price-performance ratio as appropriate, but far too overpriced for what is on offer! Therefore no recommendation! A pity :-(

Three of us ate, none of them were really hot... 😔 Tasty but only good warm... Otherwise everything was great, service was nice and quick

Good food, very friendly staff. Everything arrived quickly and in good portions. Drinks were delicious too!

Significant improvement compared to before. Both the quality of the food and the ambience. Top price/performance ratio.

Top restaurant - delicious - authentic - and above all really nice staff. Here people like to stand at the table and chat with the guests if time permits. Very highly recommended!

Authentic Turkish cuisine in a modern, cozy atmosphere.. very tasty and plentiful.. friendly, courteous service..

For my sister's engagement party, we used the event location on the upper floor of the Sultan restaurant. Even in the run-up to the event, Mr. Ibrahim was at our side at all times and, together with his team, made all of our wishes and ideas possible. Thanks to their outstanding organization and support, everything went smoothly. We would particularly like to emphasize the possibility of starting decoration the day before. The entire team was extremely helpful and supported us actively, so that we were able to make all the preparations stress-free and in a pleasant atmosphere. On the day of the celebration we were looked after by the waiters Hakan and Uygar, who impressed all the guests with their professionalism, friendliness and willingness to help. The food was of the highest quality and left nothing to be desired. Every single guest was completely satisfied and happy. Based on these consistently positive experiences, we can warmly recommend the Sultan restaurant for private parties, be it for birthdays, engagements or weddings. This is a great place to visit Restaurant Sultan'ın üst katındaki etkinlik alanını kullandık. Her şey sorunsuz geçti. İbrahim at ve ekibi her an yanımızdaydı ve her isteğimizi yerine getirdiler. Bir gün öncesinden süslememize izin verdiler ve tüm ekip çok yardımcı oldu. Özellikle garsonlar Hakan ve Uygar, profesyonellikleri, nezaketleri ve yardımseverlikleri ile herkesin beğenisini kazandı. Yemekler lezzetliydi ve herkes çok memnun kaldı. Restaurant Sultan'ı doğum günleri, nişanlar ve düğünler gibi özel etkinlikler için gönülden tavsiye ederiz. Yildiz Ailesi

Sultan is a very good place for those of us who have been away from Turkish flavors for a long time. We chose from the Sultan Mixed Meat Menu for two. It was very satisfying. My only negative comment is that the ayran could have been more delicious.

Outrageous breakfast plate. Paid almost €15 for 2 dry slices of cheese and an egg.

The breakfast buffet is presented significantly differently on the internet than it is served. During the entire time it was almost impossible to order drinks because the service staff were virtually unavailable.

Unfortunately we didn't succeed at first price 15€ per person we had breakfast, my wife and 2 children 9 and 12 years old I called the staff for payment and it was no longer 15€ but strangely 20€ per person 🤔🤔 And even worse, I found the hair in it and it wasn't small 🤮 €80 for something like that

We were there for the first time for the breakfast buffet and were unfortunately very disappointed 😞 We knew about the buffet offer in Alsdorf and were actually happy that the offer was now also available in Übach. In my opinion the selection is better in Alsdorf. Above all, it is clearly laid out and you know what you are eating. Various baked goods were mixed together there, where you didn't know exactly what filling to expect. Rolls seemed to be exclusively baked goods. In Alsdorf the range of rolls and croissants was significantly better. Scrambled eggs and fried eggs were no longer warm despite the containers. Some of the fruit was no longer beautiful, many grapes were brown, etc Music was very loud, so talking at the table was difficult. It's a shame ☹️ we would have liked to come more often, but the offer didn't convince us

The food we ordered was very tasty 5*. We were there with several people, unfortunately one or two drinks orders were lost. I have to say that it was very busy and the staff had a lot to do, which is why it was given 4*. The ambience is ok, unfortunately it is very loud 3*

Unfortunately the service was subpar and the food wasn't tasty. The next day we were left to use the toilet at home. Thank you for nothing!

A visually beautiful location, but then it stops. Waiting time until drinks are taken is 25 minutes at max. 50% capacity. Eating sola and serving alcohol currently no. Service, plates are slammed onto the side of the table. No go.

Sundays. Where we don't cook and look forward to Sultan! But €6.50 for a kebab, which is a child's kebab compared to other kebab stalls! Cold fries! Sorry that was it, I'd rather drive to Alsdorf to HdD

Unfortunately I have to leave one 🌟 because of the side dish on the grill plate. It was lukewarm and very dry. What a shame! Otherwise great food 👏! Soup (no. 2 on menu) Very tasty 😋 and as warm as soup should be! Everything up to my side dish was great 😋! Staff nice and very friendly💯 I'm sorry for 🌟 but I think it's important that the entire plate is hot 🔥!

Nice restaurant...friendly staff...food no more than average No beer or wine with food...there is no alcohol (currently).

Lovely friendly staff, good food

The food was delicious, but we were pretty much ignored by the waiter all evening long. Well attended in the evening during Ramadan.

Highly recommended. Again at any time. Great food and very accommodating service.

I didn't expect to go to Übach and encounter such a Turkish restaurant. As someone who is bored with the classic döner kebab style, Sultan restaurant is very good with its rich menu and delicious food! There are hot appetizers, pastes, main menus, whatever you want. As soon as you enter, that atmosphere surrounds you and you feel like you are in Türkiye. Everyone was smiling, but Mr. Hakan took care of us, and we were very pleased with him. It also has breakfast, I definitely recommend it.

Very bad treatment of customers. The waiter is very unsympathetic. A dish is completely changed within 1 month. Beyti changes from month to month!!

If everything was right, I will go there again to eat.

Food was just ok unfortunately The service and the staff are very nice, the ambience is great, it's a shame that the kebab isn't that great

I have never received such an unfriendly welcome in a restaurant as in the Sultan. We wanted to look around where we could sit, and less than a minute later the waiter (probably the head waiter) came up to us and asked us what we were thinking as we walked through the “empty” restaurant. Irritated and aggressive for no reason, he also offered us a table where we should sit down immediately. In addition, we had a 2 year old toddler with us. He then rudely asked us if we were really here to eat!? Friendliness doesn't cost anything, the food we ate there does. We were outside again within 2 minutes. It seems like this restaurant doesn't need new customers. Unfriendly and aggressive behavior from the head waiter for no reason.

I'm really disappointed with the food, I ordered 4 grill plates to pick up today. The meat was burnt and dry, as were the peppers (see picture), and the flatbread was dry as dust (I think it was from the day before). The fries weren't cooked through, and unfortunately a lot of them had to be thrown away. I have often ordered from there and always received the grill plate in a large aluminum box and this time only in a small cardboard box. Will avoid the store, order value was more than 100 euros. SAD HOW YOU HAVE TO SAVE ON FOOD!!!

Very long wait, food served cold Price overpriced

Very relaxed mood and nice atmosphere

Very nice staff and very accommodating and very attentive and polite.

Unfortunately one star is too many, it was a catastrophic evening. We were there with a large group and made a reservation for 6 p.m. The drinks came quickly, but we were completely ignored afterwards. We asked several times if we could order food. Since it is currently Ramadan, we were put off by the fact that other guests (who came to the restaurant after us) got food before us because they had fasted all day. Of course we understand this and respect religious festivals, but the restaurant should not have accepted our reservation in that case. When about two hours after our table reservation (around 8 p.m.) there was still no food and the waiter loudly made it clear to us that we had to be understanding about waiting so long, we left the restaurant.

We are frequent guests. The dishes are always freshly prepared and tasty and served quickly. The service is very nice.

Were there with a larger group. The food was good and plentiful. Due to the large number of guests, the service was a bit lacking, but the employees were still very friendly. But it was incredibly loud in there. You had to shout at each other to be able to hear each other while having a conversation. So it's not suitable for having breakfast there in peace and comfort.

The space is very large. The division creates small areas. This allows groups to differentiate themselves well from one another. The staff is friendly and tries to serve arriving guests promptly. Ordering drinks and bringing them took some time. A little patience is also recommended when ordering food. The preparation time and serving of the dishes is quick. The food tastes good. The salad is fresh and the dishes are served at an acceptable temperature. The place appears to be clean. If you like to try Turkish cuisine, you're in good hands here.

Were here for the first time today. The restaurant is quite big. Unfortunately the parking lot is a bit small. The music in our area was too loud for us and was turned down at our request. Very good! A little more space would have been nice, as everyone had to get up if they wanted to leave the table. But otherwise everything is okay. The entire service was very nice. Everyone put in a lot of effort. At times it seemed a bit chaotic and drinks were forgotten, but it was also quite crowded and everyone had their hands full. The food was good overall. A little salty for my taste, but you can add more salt. The quantity was more than enough for me and the price was reasonable. Suggestion for improvement: The food and drink menu on the internet is not up to date, for example not all drinks are available on the internet. There is also beer and raki here 😉 I can recommend the restaurant.

Today for the breakfast opening buffet, everything was very tasty, friendly service, we'll be happy to come back.

Super friendly and accommodating. Food good and plentiful. Brunch on Saturday is also recommended.

Very friendly service, delicious food, the price is right too. We will stop there often.

Went there for breakfast on Saturday with 10 people. We are really disappointed. Toilets are broken and cannot be used. This is absolutely unacceptable. The food is cold, the coffee is lukewarm, the rolls are baked and the staff is very ignorant. The first and last time we were there.

I was there on Saturday evening. Around 8 p.m. with Jehovah's Witnesses. It was very nice and, as always, delicious.

Large portions - good food! Restaurant very stylishly decorated! The only thing that didn't work well was bringing the drinks we ordered. Had to check three times.

Good tasty food. Original Türkiye.

A truly exceptional breakfast buffet! The selection and freshness of the food on offer is terrific. My granddaughter and I absolutely love it and we will definitely come back. Very attentive service! A perfect start to the weekend 😊

The breakfast buffet has a very large selection. However, nothing special in terms of taste. Bad coffee. It's quite loud and therefore a bit uncomfortable. Service staff seem stressed. Pretty exaggerated and ridiculous: children pay full price!!! Price at the breakfast buffet.

Unfortunately the lentil soup tasted so bad. Sorry but it just tasted like NOTHING. Sad performance for a restaurant.

Very cozy place. Very friendly and fast staff. Very tasty food. Large selection of dishes. Thanks for your work.

Very tasty, great atmosphere and friendly staff. I can only recommend…

We had breakfast and weren't convinced by the food. The pictures on the internet looked better.

Food was quite OK. Mine was a bit lukewarm that evening. Was at the border. The service was ok. Drinks often only came with the second or third order. A table had probably been ordered by our company beforehand, but nobody knew what was there that evening. Although they tried to please everyone, they were still deducted from the stars.

Food is great! Friendly service. We come back!

Ganz fantastisches Essen. Alle Gerichte inklusive Vorspeise und Dessert waren super lecker und frisch zubereitet. Das Personal war sehr freundlich. Einziger kleiner Minuspunkt, Getränke haben gefühlt ziemlich lange gedauert. Das Ambiente des Restaurants sehr geschmackvoll. Wir werden definitiv wiederkommen.

Sehr gute Auswahl von sehr leckerem Frühstücksbuffet. Gerne wieder.

Essen ist sehr lecker Geliefert wurde es schnell Sehr freundlich

Sehr nette Mitarbeiter und ein sehr guter Döner, mit vernünftigen Fleisch

This restaurant is delicious. We go often for lunch and the staff is absolutely wonderful. Definitely recommend if you are looking for a good Turkish meal.

Essen war sehr abwechslungsreich; da es sich um Test-Frühstücksbuffet handelte, war man genötigt zu improvisieren. Dennoch war der Service akzeptabel und das Personal freundlich und bemüht.

Sehr schön, modern und trotzdem gemütlich, man hat genügend Privatsphäre am Platz. Wir waren jetzt schon öfter da und die Gerichte waren jedesmal gleichbleibend gut und sehr lecker. Sehr große Auswahl, für mich dürfte es gerne etwas weniger sein. Vorne an der Theke gibt es noch eine große Auswahl an Baklava. Leider noch nicht probiert, aber sie sehen schon sehr lecker aus.

Baba Laden!! Essen 10/10 Ambiente 10/10 Bedienung sehr höflich!

Spitze Frühstücksbuffet. Reichhaltig und super frisch. Service TOP

Wir waren heute am heiligen Abend dort essen. Es war wirklich sehr lecker, der Service mehr als freundlich und aufmerksam, ohne aufgesetzt zu wirken. Wir sind wirklich restlos zufrieden und werden ab jetzt sicher noch viele Male dorthin gehen. Absolut empfehlenswert

Kuzu şiş sipariş ettim. Oldukça lezzetli idi.

Ambiente Service und Essen 1A, komme immer wieder gerne her ,sehr empfehlenswert!

Wir hatten dort unser Jahresabschlussessen und waren begeistert vom Ambiente. Es ist modern eingerichtet und eine helle Atmosphäre. Die Bedienung war freundlich und fit in ihrer Arbeit. Allzu langes warten war nicht angesagt. Was wir auch schön fanden, war die Kinderfreundlichkeit. Das Essen, ist laut Karte, die hauptsächlich türkische Küche anbietet, vielfältig und vom Geschmack her, war unsere Gruppe auch sehr begeistert. Ob Lamm, Rind, Huhn, alles was vom Holzkohlegrill kam war Klasse. Preise sind angenehm. Unterm Strich...........wir waren rundum zufrieden und geben 5*+ ! Das Restaurant "Sultan" ist zu empfehlen👍🤗

Das Essen war sehr lecker. Kann ich jeden empfehlen.

Selten so ein leckeres Essen gegessen. Aufjedenfall empfehlenswert. Das Personal war sehr freundlich und hilfsbereit.

Das vergangene Wochenende waren wir zum Abendessen da. Das Essen war an sich gut, es gab auch eine Vorspeise aufs Haus. Für den Service und die Bedienung ist definitiv 1 Stern zu vergeben. Wir haben 20 Minuten gewartet bis die Bestellung aufgenommen wurde, da scheinbar nur ein Kellner oder nur eine Kellnerin die Bestellungen aufnimmt. Ich berichte von diesem und vorletzten Besuch, wo vorgekommen ist, das Getränke vergessen oder Speisen falsch serviert wurden. Bei beiden Besuchen wird deutlich, dass die Kellnerinnen sehr unerfahren sind. Bei einer vernünftigen Einarbeitung der Kellnerinnen wäre dies evtl. nicht zu Stande gekommen. Stattdessen wird mit ihnen geschimpft, wenn Fehler auftreten. Da ist der Sultan in Mariadorf vom Service her deutlich besser.

Güzel ve temiz bir mekan yiyecekler çok lezzetli hizmet ilgi ve alaka çok güzel tavsiye ederim

Tolles Restaurant mit sehr freundlicher, netter und aufmerksamer Bedienung. Das Essen war super. Der Salat frisch und sehr lecker. Die Musik hätte etwas leiser und der Raum etwas wärmer sein können. Wir waren sicher nicht das letzte Mal hier essen.

Wir sind gestern zufällig in diesem Restaurant gelandet. Das Personal ist superfreundlich, das Essen ist sehr gut und die abschließende Rechnung erfreulich niedrig. Hier ist ein Gast ein Gast! Top!

Super Service Bedienung super freundlich Sehr schöner ort Man kann auch Veranstaltungen resevieren Ob es geburtstage sind familien treffen ist Echt toll

Wir sind begeistert vom Sultan Restaurant in Übach Palenberg. Durch Zufall besucht und jetzt können wir es nicht mehr weg denken, dort essen zu gehen und eine schöne Zeit dort verbringen. Man wird herzlich begrüßt, die Mitarbeiter*innen sind sehr freundlich, hilfsbereit und versuchen alles das man sich wohl fühlt. Das Essen schmeckt sehr gut. Bis jetzt können wir uns über nichts beschweren. Das Ambiente passt zum Restaurant, da es gemütlich eingerichtet ist. So, heute am 29.11.2023 waren wir wieder mal essen und ich kann meine erste Bewertung was die Freundlichkeit und die Hilfsbereitschaft vom gesamten Personal und das Essen angeht, nur bestätigen. Mal so als Anregung für die Geschäftsleitung Was mir zum wiederholten mal aufgefallen ist sind andere Mängel, die aber leider schon länger bestehen und wo noch nichts geändert wurde. Zum Beispiel das Damen WC, da ist seid dem ersten Besuch von mir der linke Wasserhahn los, die Türgriffe sind locker und wenn man ganz viel Glück hat sind Seife und Handtücher vorhanden(aber meistens halt nicht) . Dann sollte man auch mal nach den Lampen im Restaurant über den Tischen schauen, die flackern oder es sind zum Teil falsche Glühbirnen ( falsche Watt Zahl) in Gebrauch. Und es war auch kühl im Restaurant, ich habe mir meine Jacke über die Beine gelegt da keine Heizung an war.

Sehr leckeres Essen hatte den Lachs und er war sehr lecker

Abwechslungsreiches Essen mit super Service zum guten Preis. Ein Besuch lohnt sich.

Très chouette endroit,le plat en lui bien,la présentation pourrait être meilleure par rapport au restaurant que c'est Si non dans l'ensemble bien

Uitstekend. Vriendelijke medewerkers, lekker gezellig eten. Bedankt.

Leckeres Essen und guter Service

War hier im Urlaub und natürlich waren wir auch was Essen. An Gastfeundlichkeit nicht zu übertreffen, mega leckeres Essen und ein tolles Ambiente, sehr sauber und sehr schick. Und der Preis ist für diese Qualität die man geboten bekommt nicht zu topen. Nur zu empfehlen

An Gastfeundlichkeit nicht zu übertreffen, mega leckeres Essen und ein tolles Ambiente, sehr sauber und sehr schick. Und der Preis ist für diese Qualität die man geboten bekommt nicht zu topen.

Super lecker gegessen. Adana Kebab in Perfektion. Danke Yasin für die super Bedienung. Wir kommen sicher wieder.