Subway in Schwerin

No longer recommended. I enjoyed eating there. A sub now costs €10 and is currently very limited. With 3 cucumber slices, 6-7 lettuce leaves and a drop of sauce. So that you really don't have a bad taste in your mouth anymore. Only the dry bread with a lot of side dishes. For the price I expect something different. Apart from the food, I personally think the thing with the ordering terminals sucks. Where is the connection to the customers? No wonder why people distance themselves from anything real when even the simplest communication is interrupted

I have never seen such slow staff

Unfortunately our visit was very disappointing. The customer in front of us had already had problems with the change - it was obviously given incorrectly, but instead of admitting the mistake or politely looking for a solution, the situation was simply dismissed. No accommodation, no insight. When it was our turn, the ordering terminal wasn't working properly, but instead of helping or offering an alternative, we were left standing with a shrug. Customer service doesn't seem to be a priority here. It's a shame - you feel absolutely unwelcome as a guest. I've always been very satisfied so far, but the store has really slowed down.

Basically, I was always enthusiastic about the store. Nice staff, good food, clean. But that has changed today, because suddenly the curly-haired employee (incredibly unfriendly and cheeky towards the customer), whom I disturbed during his break (10:30?), has suddenly reinvented the wheel and says you can only order at the terminal. Funny how things were different last week?! If it is actually the case that you can only order at the terminal, please write it somewhere in large size or sign it! I was the first to get into the store and while I was waiting for the employee to take a break, there was already a line at the terminal.

The staff were very nice, but the tables and floor were quite dirty. With three people on a shift, it should be possible to wipe down the tables and sweep the floor. I also hope this is the only branch where you can only order at these terminals. The great thing about Subway was always that you could have your subs topped from scratch, however you wanted. Unfortunately, this is no longer possible; you can only make minor adjustments to the finished subs via the terminal. The bottom line is that I don't need to go to Subway anymore if this is the case everywhere now. Unfortunately, very disappointing.

This used to be a really good shop. Just disappointing now. Unfriendly staff, where bullying among each other and gossiping about customers seem to be normal. No toppings on the sandwich is the new standard. The cookie selection is made by the staff and not the customer?! Cleanliness should urgently be worked on again on site. I definitely can't recommend the store anymore. Very unfortunate.

We are disappointed for the first time. The bread was in the toaster for far too long and was really hard... And the staff was also friendlier.

I've been here regularly for years. The employees are now very unfriendly, impersonal and annoyed. The new ordering system is also not effective.

Ordering with the terminal is not optional. Staff great, except for one young employee who was very rude.

Unfortunately, the process was not well organized under corona conditions. Too many people in the business.

The customer is not asked which cookies he wants, they are just thrown in at random. The staff is unfriendly and says what is he looking like! Really very unfriendly the shop is really very dirty the operation of the screens still shows some errors and there are not several types of cheese to choose from.

Staff sometimes a bit lost but friendly

Everything is perfect and the boss is excellent

Simply perfect. If I could give this branch 100 stars I would. The market managers are just super nice. My favorite restaurant in all of Schwerin!!!!

New staff again and it didn't look like they were properly trained. The salad was thrown into the box, which sucks. I'm just saying if you don't feel like working then you should stay at home. People are better off there. And the toilets are the last thing. Should be cleaned more often.

Employees are usually a bit over-scheduled but eat correctly, always fresh and tasty. We can recommend the shed

So Subway hasn't done itself any favors with the new ordering terminals. The ordering process didn't work for us. But the staff was super friendly and a few minutes later we had our delicious sub in our hands. Simply great!

When things have to go quickly! "It was delicious" 😋

First communication after ordering on site: “Next time, pre-order!” To be honest, my 3 small children and I spontaneously felt like going to Subway while we were passing through. The desire then quickly passed. To make matters worse, the subs were bone dry, with barely any sauce on them. That was probably our last visit there.

Good evening, this was the last time here, the staff was unfriendly. I ordered 4 subs and was immediately told to pre-order them next time.

Not bad these new machines. It now effectively takes longer until you can eat (fast food). If you made a typo, bad luck. That's on the table now that you can no longer interact with the staff. What's the problem when you serve a customer at the counter so that you have an overview of everything like you always do? That was Subway's concept or am I wrong?

Always happy when things need to be done quickly

I find it impossible that you can only order via terminal even though no one was queuing. This no longer has anything to do with customer service. Anyone who has a lot of extras or changes will sound stupid and stupid. I won't go there anymore.

Saleswoman unfriendly and bossy. Service training would be an advantage. Tables dirty.

Sometimes like this; sometimes like that.

This review only applies to the store in Gartenstadt. Unfortunately the staff is overwhelmed to make 4 subs (2 people worked there) and that's why we left because, according to the employee, it was a "large order" and couldn't be processed. We then drove to the main train station where a person was working and he served us to our complete satisfaction and !Fast! processed, even though the next ones were already waiting. Unfortunately the last time in Garden City. PS: Don't employees who have a 20cm beard and long hair have to wear a hairnet? I was already feeling sick.

You can satisfy your hunger very well.

Nach anderthalb Stunden Wartezeit kam die Lieferung unvollständig und Eiskalt und dann musste ich selber dahin fahren und mein Geld Abholen. Also Subway Blumbrink wenn ihr weiter über dritte und vierte liefern lasst geht das vor die Hunde. Lächerlich

Unfortunately it's no longer what it used to be, now with the ordering computers you choose something and then the whole store tells you that this and that is no longer available... all the people are waiting at the seats so that if you eat on site want to eat, maybe have to eat standing up... Breads are only half full, so the beginning and end are completely dry, not even any more sauce, and I didn't see any of the cheese I paid for extra

What a store, first the order is incomplete for 28€ after waiting 20 minutes, then you confront the staff who then make the wrong sub. Shameful, never this store again, staff overwhelmed with a few orders and rude and snotty.

very unfriendly staff there tonight not every customer was treated equally

Very tasty sandwiches, I can recommend them

The ordering terminals that have been set up are absolutely not well thought out and are an unreasonable expectation for the customers.

The service is not the best, you won't get any helpful information if you have any questions, in the future you will only be able to order via a terminal. Be careful, if you order at the terminal you can only pay with a card and not cash.

The blonde is super rude and arrogant.

Ordered online, unfortunately not everything was as ordered, which isn't a bad thing. Mistakes happen. However, it should not be common practice to be reprimanded by the male employee after asking a normal question. This employee should complete employee kindness training. :)

40 minutes of waiting in the sabs also felt like everything was missing

Now with an ordering terminal... it was very quick, friendly staff

What arrogant service... you lose your food. They don't even have name tags and she didn't want to say her name either. Really lousy service!!!

I rarely go to subway since when is this so that you have to pre-order for 4 subs?? I mean the store was empty and the employee seemed a bit pissed🤔

If so, the service is better than at the train station

People will never go there again!!!!! As soon as the customer turns around, the bread that was on the floor is served to the customers again!!!! expired items are still put up for sale. As well as lettuce, for example, which is already red, is put on the sub which I saw over the counter myself! Customers are shouted at as soon as they don't understand something. Employees and employees are even brought to wine in front of the customers, which is a complete no-go. Customers are being yelled at to pre-order four or more subs, even though they haven't even managed to write it down anywhere, neither in the app nor in the store. Cleanliness is a foreign concept, for all the tables are full of crumbs, the floor is full of sauces and if you look in from the side, things don't look any better at the back!!! and another negative point. A friend of mine urgently needed to go to the toilet. to do another business, let's put it this way, but there was no toilet paper at all.😡

Eating at Subway is always a highlight for us since we don't have one at home. Food was great. Ambiance was also OK, nice that you can sit outside. When we were there it was very full and anyone who can think logically knows that you just have to wait for your food... no problem for us... the staff was very nice to us despite the stress 😊 we'll go back when we are nearby...

We ordered via Uber Eats and the food arrived after half an hour, which is okay in terms of time. When I opened the boxes, this picture appeared and the products were cold. When I called to ask about the quality of the food, I only received the answer that my frustration was understood, but that's just the way it is now... It's a shame we actually liked eating there but not like that anymore.

The bread was full-flavored. The slightly darker, narrow Hans kept the shop clean. Greetings to the habibi

The food tastes good, unfortunately the shop looks very dirty, the benches outside to sit on are still full of dust and inside there are crumbs everywhere, let alone under the table. Same game on the toilet. I think there has to be time to swing the broom in between.

We spontaneously decided to use Subway and went there. We thought ordering at the terminal could save stressful situations if you are indecisive. After a moment of deliberation, we finally finished and paid for our order. We were abruptly informed that we should “please” pre-order in the future. We were surprised and initially affirmed the statement. Now another customer complained that people never follow the ordering rules and then complain about the waiting time. While we waited patiently (not a long wait), we checked Subway's ordering rules. Since we couldn't find what we were looking for, we asked the colleague who gave us the order. We found that an order of 4 or more subs counts as catering and pre-ordering is recommended. Dear Subway employees - please add such rules in the order area in a legible manner in the future so that such misunderstandings no longer arise. Otherwise great as always - Subway remains one of the favorite stores.

Super nice team, it's really fun to eat something here... and of course it tastes really delicious!

Unfortunately I can only give it one star overall. The food tastes good as always, but unfortunately the new system with the machines doesn't work at all. We had received a voucher in the mail and wanted a SUB of the day, both of which cannot be ordered at the machines, so we were advised to order at the counter. It wasn't a problem for us, but we had to wait half an hour before our order was even taken - it was probably the instructions to give priority to online and terminal orders. Even though they were clearly abandoned after we hired them. The system cannot lead to satisfied customers in the long term. The employees on site really did their best and booked subs on a piecemeal basis. But the system should be reconsidered as quickly as possible, because unfortunately it no longer has anything to do with a fast-food restaurant. Our friend had ordered at the terminal and finished by the time we were able to place our order. PS: if certain cookies/breads etc are no longer available, it's best not to be able to select them on the terminal either.

That was nothing anymore! New concept - doesn't work! No one is standing in line anymore thanks to the touch things, BUT all orders (app, delivery service, on site with touch and on site at the counter) are actually processed one after the other as they are received. That's no surprise given that there's only one production line, but that means there are always 12-20 orders hanging in the air and everyone, really EVERYONE, is annoyed. I feel sorry for the staff because this system just doesn't work and these people try everything. Waiting time: 45 minutes for 3 sandwiches! Not again! Sorry Subway, but I won't be coming back like this.

I don't go to Subway often, but since the automatic ordering machines were introduced, the quality has deteriorated significantly. It takes significantly longer until the sub you ordered is ready because you have to laboriously enter all the individual ingredients into the terminal and then wait. During the waiting time (10 minutes - in an empty restaurant) you are asked to sit down, so you have no control over what is actually being prepared. The bad surprise came at home when I found ingredients on my sub that I didn't order and that I'm allergic to. Almost 10 EUR was thrown out the window because I couldn't eat my sub anymore.

Since the new ordering system was introduced, you have to wait at least 45 minutes for the food to arrive.

The food was delicious and it was quick too. Can be recommended

Everything as expected, typical Subway. You can now also order on the touchscreen.

Friendly staff good subs. June 24 there is now a compulsory ordering of terminals. It now takes twice as long until I have my SUB. First the staff waits until I'm finished with the terminal, then I wait. Previously, it was in parallel. Oh yes, and we also use additional paper. That's why I deducted 2 stars.

Otherwise always satisfied The second time we ordered for pickup, we were given three completely raw cookies and the subs were also cold. What do you learn from it, really control everything!

There may be waiting times at peak times, but the employees strive to process the rush as quickly and effectively as possible. The new order terminals allow employees to work more effectively, but this also leads to significantly more workload. However, orders can still be placed verbally if you don't know how to use the terminals. Very tasty, always happy.

Totally unfriendly just because you don't know how to use the new machines

BEST SUBWAY IN A VERY VERY LONG TIME EMPLOYEE VERY FRIENDLY AND ACCOMMODATING I WOULD EAT HERE AGAIN

Very bad service behind the counter. The leader is nice, but otherwise!

Unfortunately, the employees quickly become overwhelmed when there are several customers there, otherwise it's great.

Friendly staff, food tastes good, bleak atmosphere and often no clean tables.

I think the shop is very nice but one of the waitresses was very unfriendly on April 23rd, 2024 at 4:55 p.m

My family and I are regular visitors to Subway and always leave the store with a smile. The staff are not only friendly and helpful, but also very warm. They always fulfill our wishes with great commitment and attention to detail. Subway is a place that is wonderful for both children and adults. We are already looking forward to our next visit and especially to the delicious cookies! We are also aware that without the employees the store would not run as wonderfully as it does with them. A big thank you!💐😊

This subway is located in the middle of a shopping center and other shops. It is easy to reach by vehicle. There are enough parking spaces available and free of charge. The entire area is at ground level and wheelchair accessible. Very disabled friendly. Staff is friendly. We've never had anything to complain about with the service or quality of the food.

You can expect a little more pep and communication....The sideboard could also look fresher...Fruit as decoration...?...My kebab is fine...Mountains of freshly cut salads...The eye just eat with...

It was pretty clean, but my sub was cold. The edge was hard. I found a hair in my sub and had to repeat my order twice during preparation. Overall, I could have saved myself this visit.

Delicious sandwich and save with the app

Very modern atmosphere. The toilet is infinitely inclusive and clean. I've never seen anything like it. A large, uncluttered space that fulfills everything. Changing table for the babies, urinal for the stable ones and barrier-free sitting toilet for the rest of those in need. Simple, ingenious, practical. The buffet is also good. The seats are clean and comfortable. Everything is just very inviting.

The store offers a very clean and inviting environment with friendly staff who always strive to implement customer requests as quickly as possible and to help with questions. The ingredients are fresh and the food counter looks neat and clean. I'd love to come back again and again!

The service was very unfriendly and listless. The food was actually quite good but under such conditions I wouldn't want to go there again.

Well, I've been there several times, but what happened to me today doesn't work at all. I'm in a service industry myself and deal with customers. So I know how stressful it can be, but it can't be that you don't even get a hello back when you say hello. But that's really the smallest problem. The biggest problem was that you are left standing there because you prefer to sort biscuits while the other employee fills up bread and thirdly the third person says I have to make bread, otherwise everything will be too late - that's the middle evil. But last but not least, the sub is thrown together so carelessly and pressed together that you don't actually want to eat it anymore. You as a team should perhaps divide tasks... Just as a tip.

The sub was good. Store was tidy and clean.

Now that Shrek makes the bread more often, I'd rather make it myself. Eye eats with you probably no one knows anymore….

I used to go to the subway mentioned several times years ago. Now describe the impression from 2024 (January) and I have to say that the interior design has done very well. Apparently the shop next door was also leased and expanded. It is now a much larger interior space. The friendliness of the staff is... so-so... they force themselves to be a little accommodating, which you quickly notice when you have a few more questions. In addition, the staff is technically at the bottom of the drawer. Sometimes the subs are completely cut through, pressed together and special requests are hardly taken into account. If T. Daniel is still the owner “boss” there then that’s all I can say. "Boy, what's happened over the years? Don't you have people under control anymore?" Then I was in the subway at the train station... and there was real chaos there. I was there at 8:30 p.m. The knives are full of sauce and no longer cleaned in water. The covers from the work surface were taken down to clean. The main thing was that the staff could talk to their friends. Music so loud that you can hardly understand anything. Then it's better to use the staff from the subway specified here. Ultimately all that can be said is an absolute catastrophe. And after the years you wonder whether playing golf is the owner's priority.

If there were zero stars, I would choose this. 6:30 p.m. at subway at Blumenbrink. The service was very unfriendly and the freshness left a lot to be desired. When I asked if there were no more tomatoes, they said no. That means I only had 5 slices of cucumber on it and still had to pay the full price. As soon as the bread was packed (not paid for yet) a full bowl of tomatoes came in. I then asked if tomatoes could still be added and it was answered in the negative.😡And no, I didn't get any discount. You should think about this staff. I'm very disappointed apart from the fact that it's not exactly cheap.

Essen topp , aber das Ambiente gemütlicher u.einladender sein

Es war sehr lecker, das Personal ist sehr kompetent und ist auf edenfall weiter zu empfehlen. Viel Spaß.

Immer wieder gerne. Nettes Personal

geht meistens sehr schnell , besser als andere Standorte

Super lecker. Und mit dem SUB des Tages auch günstig!

Nette und freundliche Mitarbeiter

Tisch war dreckig und der Service schien sehr gehetzt obwohl hinter uns niemand war. Das Sandwich war gut.

Tolle Bedienung, Sauberkeit top...geht zu Floh der macht das...

Freundliche schnelle Bedienung. Lecker gegessen. Tolles Ambiente.

Freundlicher und schneller Service. Es war hier leider auch schon einmal anders, dies gehört hoffentlich der Vergangenheit an. Dieser Subway ist sehr zu empfehlen.

Bester McDonald's der Stadt, gerne wieder 👍

Wir kommen gern her zum abholen bzw mitnehmen. In meinen Augen ist dieser Subway besser aufgestellt als die beiden in der Innenstadt, die Subs sind gleichmäßiger und voller zusammengestellt und es gab bisher immer noch die volle Auswahl, was man von den anderen beiden nicht behaupten kann. Ambiente ist eben Subway typisch pragmatisch, völlig okay so. Parken geht prima, Kartenzahlung sowieso, vorbestellen inzwischen auch, top, gerne wieder👍🏻

Alles bestens, schöner Laden und nettes Personal.

Essen perfekt, Personal sehr unfreundlich und kommt genervt rüber...

Oft haben se keinen Rucola, aber ansonsten okay 👍🏼

Schmeckt gut und wird frisch zubereitet! Gerne wieder

Die verschiedenen Subs sind immer wieder sehr lecker. Die Zubereitung erfolgt immer frisch, was ja schließlich auch am Konzept liegt. Die Bedienung ist überwiegend freundlich und setzt die Kundenwünsche um.

Super Subway in Schwerin. Die Filiale gibt es schon ewig. Hier wurde ich noch nie enttäuscht. Mitarbeiter sind motiviert und haben auch mal einen Spruch auf den Lippen.

Sehr schönes Essen aber der Laden machte einen schmudeligen Eindruck. Tische waren nicht abgewischt und Boden war auch nicht sauber.

Angenehm zu sitzen, schnelle Zubereitung, alles frisch und lecker.

Bei den Sitzplätzen könnte es sauberer sein ansonsten war es gut

Sind wir in Schwerin natürlich dann zu Subway

Sehr gute Auswahl, mit Fleisch und Vegetarisch. Küsschen Veggy Patty ist banger.

Ist einer der besten subways in den ich bisher war. Super nette Mitarbeiter, auch bei Stress super freundlich.