Steakhouse El Rancho in Düren

Such a cozy place and delicious food

Everything was perfect! The food came very quickly, fresh and delicious salad at the salad bar, the steak was cooked perfectly with a good crust and the seasoning was perfect. Also very nice staff, for me an absolute 10/10 and definitely worth a visit!

As always, not just good, but perfect

For years everything has always been perfect and we have never been disappointed. If it's full you just wait a little longer, you're not running away but enjoying good food and drinks. You'll always come back

Everything I ate was super delicious. The lady at the grill did a great job with the meat

As always everything was great!

The waitress came across as if she didn't want to do her job. In addition, the food was very small and too expensive. We also had to wait 15-20 minutes for the bill. This wasn't the first time this had happened, so we won't be coming back.

The boss behaved disrespectfully towards us without even a hint of an offer of dessert or something similar. The food wasn't brought until 7 p.m. and we were asked to leave straight after the meal because the table was still reserved for someone else. Furthermore, separate payment was not possible because we no longer had the time as we would block the table for longer.

Today we and 4 families had booked a table for 5:30 p.m. to 7:30 p.m. We had our table at 5:40 p.m. and the menu arrived at 6:15 p.m. In between we had the wrong drinks twice (can happen on days like this). The menu came at 6:15 p.m. dinner at 7 p.m. We had just had the last bite in our mouths when the boss came and said: "Now you have to clear the table!" Sorry, we would like some dessert. "That doesn't exist anymore, you have to pay. And besides, you can be happy that we took you on at all. Ok, then someone would have to collect. When it started to pay, everything that wasn't communicated beforehand had to be paid together We then paid but couldn't leave straight away because the next guests came and met friends who were talking to them and blocking the way. Then the boss came back!!! And said we should finally go out and make room. Should we fly or walk around people? That was definitely the last time we were there. The food can't make up for that either. The bad behavior ONLY came from the boss. The staff was extremely friendly. I also know that there is a lot to do on days like this and you are certainly stressed, but it doesn't justify such impossible behavior.

This is probably the best restaurant I ever know. I eat something different here every time. The menu is so extensive that I haven't tried everything in 7 years, even though we go there regularly. And every single dish is damn delicious. The prices have risen a bit now, but dinner here is worth every penny. Parking is a bit annoying because the extremely huge public parking lot, which is only 100m away, is somehow always full. Or maybe we're just unlucky in that regard. But that doesn't stop us from visiting El Rancho.

Absolutely arrogant and unfriendly boss. We left over €400 and were treated like packs with complete disrespect!! We aren't anymore, it's a shame we were often there.🤑🤑🤑

Cola on the menu 0.2 liters for 3.50 euros! Order a cola and you get a 0.4 liter cola for 5.50 euros!!! How do you arrive at a price of 5.5 euros for a 0.4 liter cola? And there is only the small Cola on the menu. That was the most expensive 0.4 liter of cola I've ever drunk in a restaurant. The price here at other restaurants is never over 4 euros! In addition to the outrageous drink prices, the dishes varied in quality. My dish for 26.50 euros was absolutely tiny. If you're already saving on expensive meat, do you also have to save on fries? The only positive thing was the salad buffet. The knives were so dull that my wife could never cut the broccoli with them. The meat of my meal was tender, my uncle's meat was tough. We won't come back.

Disappointing experience We were really looking forward to our visit to this steakhouse, but were unfortunately disappointed. We ordered the “plate for 2” which seemed promising from the menu. Unfortunately, the portion was far too small - definitely not enough for two people. The meat was also a disappointment: instead of juicy and tender, it was completely cooked, dry and tough. We expected significantly higher quality, especially at this price. The service didn't convince us either. There was little response to our feedback and it seemed to us that criticism was not welcome here. For a steakhouse that promises quality, this was an absolutely disappointing experience. We probably won't come back.

Delicious food for a good price. First there was a negative entry because I had not made a reservation. Later, because it was someone's birthday, the host suddenly had a place.

We were there for our sports club's Christmas dinner. Since there were over 20 people, they had reserved a room for us in the back, so to speak in the "fireplace room". It was a bit cramped, but this was due to the larger number of participants. Ordering drinks was a bit difficult at first. It took quite a long time before a waiter came. However, it must be added that there was also a shortage of staff here and the restaurant was well filled. The food could then be ordered relatively quickly and it arrived quite quickly. As far as I could tell, everyone was thrilled with the food, it was absolutely delicious across the board. Unfortunately, one of the girls was forgotten and got her food a little later, but that can also happen with a full house and orders with a lot of special requests and is excusable . All in all it was a nice evening, in a nice atmosphere, with very good food. Unfortunately I forgot to take photos, but even without them I can recommend the restaurant without reservation.

We were there often and were always satisfied despite the long wait. But now we have experienced the height of impudence there. Reserved a table for November 29th by email on November 26th and received a reservation confirmation by email. However, this email said November 9th. Since it was a past date, I assumed it was a typo. When we arrived there on November 29th, we were left standing at the door. When asked if we had a reservation, I showed the email. In an absolutely impossibly condescending tone, we were told that it was probably my fault if I didn't respond to the wrong date and that there was no table. I then tried to explain that the fault was probably not mine, and we were simply left standing again. After 15 minutes we left. An absolute disgrace and never again!

The food is simply amazing and could also get 6 stars. Service one star deducted At our table we asked for mayonnaise, unfortunately it didn't arrive. When it comes to the ambience, 1 star deducted, everything is a bit older but still suitable. Can only recommend this restaurant.

The food itself was great as always, BUT the service was below average for several reasons: 1. Soups were brought to our table, but then we discovered that they were actually for the neighboring table --> Soups (already stirred, at least not eaten) were brought directly to the neighboring table (the cutlery wasn't even changed 2. the prices of the English card are outdated (approx. 20% lower), but cards are distributed without any indication of this 3. It took approx. 15-20 minutes from asking about the invoice to bringing the invoice (only on special request)

Good food, location is also good, I always enjoyed eating there

Very good food. Friendly service and a very nice atmosphere

Ser nice and patient staff. The food is super delicious, I could eat there every day. Best regards.

Very chic restaurant with a nice atmosphere. The food is excellent. Service was friendly, prices were of course also high. It's not a fast food place.

A tried and tested address for steak dishes for 40 years - great salad bar

Good meat and delicious salad buffet.

Delicious 😋 food at a fair price, steaks are on point.

It's always a pleasure to eat there, again and again.

Wow, a great restaurant that everyone should visit. The food was perfect and as offered on the menu. The staff is very nice and friendly and quick. We will eat there more often, it is recommended.

Wasn't that great. The service was apparently under-challenged in an empty restaurant, the steak was supposed to be medium, but it was still basically mooing. This was then put back on the grill, which resulted in a strange mix of English and well done. Not what you want for your birthday. No accomodation whatsoever and responded to complaints in a rather condescending manner. We'll look for another restaurant next time

Went to El Rancho again today to eat a delicious steak. As always, the food was good, especially after Corona made it impossible for a long time. Accordingly, it was particularly crowded and the staff couldn't keep up. The rolls with the butter only came when we were almost finished with the salad. We waited a good 30 minutes for drinks. You want to have a nice evening, which you couldn't really do due to the situation. It was very noticeable that there was simply a lack of staff or organization. Still 4* for the excellent steak. Update from September 28, 2024 Been back after a long time. The table we had reserved was simply given to other guests, even though we were on time. Impossible behavior from the restaurant management. Food was good. But we won't come back because you don't have to put up with that. There are good steaks elsewhere too.

This used to be my absolute favorite restaurant and we were happy to make the journey. Today we arrived there at 6 p.m., and although we had booked a table for that time, it was already taken and the "gentleman" at the reception reacted completely inappropriately and arrogantly to our questions as to how this could have happened. We were then given another table somewhere in the room. By the way, when I picked up my salad at the salad bar, I noticed that several people had the same situation or were no longer seated, even though the table had been reserved. The friendliness of the waiters was also special. When we were asked which drink we wanted and I replied that I would like to look at the menu first, the waiter walked away completely annoyed and came back with two drink menus, which he said were the drinks and wine menu was, slammed on the table. Unfortunately, the quality of the food was no longer what it once was. At other tables, bread was served with a spread beforehand, but unfortunately not at ours. I rate the salad buffet as positive. In conclusion, one can say that for what a visit to the restaurant costs today, the customer is no longer worth anything. I don't understand why this restaurant is still so busy.

See good steaks, good wine selection, good service with room for improvement. There were 8 of us, 8 times happy with the food!

Hallo. Leider ist unsere ursprüngliche Bewertung nicht mehr auffindbar. Schade. Damals unter dem vorherigen Chef war das ein toller Laden. Jetziger Chef lässt seine Laune auf die Kunden aus. Das finde ich nicht ok. Auch die Preise sind sehr hoch geworden. Die Qualität des Essens ist wohl sehr gut ,aber das war auch vorher so . Lieber Ladenbesitzer seien Sie doch ein wenig entspannter und freundlicher .Nicht nur zu Ihren Stammgästen.

Steak came as ordered, medium. Yummy

Food was very tasty. Staff friendly. Completely satisfied.

Service very nice. Place was clean. Food also tasted very good

I've been to El rancho many times now and I have to say it's one of the best restaurants in Düren! I love the atmosphere there, the waiters look professional and are always super friendly and the food is incredibly tasty.

Delicious steak, perfectly seasoned

The restaurant has been around for a long time and is still great. The outdoor area is particularly highly recommended

Dieses Steakhouse gibt es schon seit über 40 Jahren und es ist immer noch gut . Die Qualität ist prima, der Service klasse und die Preise sind akzeptabel.

A nice stay, there were 10 of us. Great food and friendly service.

Unfortunately I can only judge (the non-existent) service. After a short wait in the entrance area, we were shown to our table outside. And then ignored for over 30 minutes. We didn't get any tickets nor was there even a waiter with us again. It is normal that the table next to us was newly set and filled with guests. The fact that these guests were then served without even a glance from the staff caused us to leave the restaurant. I am happy for everyone who eats well here and is served courteously. Unfortunately we were not granted this.

Oh no! Ambience of the 80s - I didn't think something like this still existed. The meat and side dishes were OK, the service was friendly and quick, although the tone was a bit too relaxed. Salad buffet also like in the 80s, unfortunately a lot of small flies in the corn. There were also a lot of “big buzzers” in the outdoor area - we changed places and then things got a little better. Then the waiters lit coffee powder - no more flies but no breathable atmosphere either. Of course there are flies in the summer - but never seen in this density. Overall, no longer up to date.

Unfortunately a disappointment after many years :( The steaks were all too well done, although communicated differently, the platter for 100 euros is topped with cheap frozen schnitzels and the service takes forever because it's understaffed. Too bad :( never again

It's a shame to see what has become of this good restaurant. No welcome, poor service. Prices raised, quality of food below average. Only regular guests were adequately served. For us it was the last time.

Schnitzel was obviously frozen. Medium steak was almost completely done. Ketchup and mayo were only available in the Netto tubes (kills the mood a bit when you order a plate for 4 people for €100 and then see the "Papa Joes" Heinz imitation from Netto in the original packaging on the table). The waiting times were quite long because there was obviously not a lot of staff spread over many guests, but that wasn't so bad because of the friendliness of the waiters.

Smooth service, very friendly and hospitable reception x

Great food and very nice service!

Very long waiting times, I waited almost ½ hours and the food wasn't worth the price. Manyaks

Best steak restaurant ever, great as always.

Very good quality high quality food. We have been here several times and it is always a pleasure. Please be sure to reserve a table as it is usually full. We can only recommend this steakhouse. Update on June 27th, 2024 *** only 3 stars for today - bad or stringy beef We have actually been here several times and were satisfied. Today, however, we were unfortunately very disappointed. I ordered the Adria plate for around €22.90. This should contain beef medallion, pork medallion and a grilled minced steak with Bernaise sauce including salad from the salad bar and fries. Unfortunately the beef was inedible. Completely covered in tendons, it tasted like briefly fried soup meat. Not chewable with all the tendons. I reported this to the nice waiter, he apologized, that was it. It's a shame, I would have at least expected to be offered a new piece of beef medallion or something. But unfortunately only a lukewarm one - apologies from the waiter. Really unbelievable. The Bernaise sauce was out of the bag and didn't actually see any tarragon or other Bernaise herbs. Today the pink salad dressing unfortunately only tasted like bucket sauce - not fresh. Too bad

Reception, catastrophe, man is addressed as What. Unfortunately we had to leave in the middle of the meal because the staff was so unfriendly. Strangely enough, it was only for us because we didn't fit in with the store. Never again Sorry.

The store has really slowed down. I ordered a file steak and got a rump steak. I probably know the difference. When I asked the chef to try the meat and, as always, give me my favorite steak, which I've been ordering here for 15 years, they laughed at me in the kitchen. I feel cheated and taken for a fool. Then the fruit plate is served with the dessert of canned fruit. So I could have gotten it from Aldi for €0.79 cents and wouldn't have paid €15 for it. The cocktail sauce from the salad is also diluted with more water and almost completely loses its taste. There are much better shops there, so I will never go there again

Great restaurant, great service and delicious food! Lots of choice and a nice atmosphere. We like to come regularly :-)

Cozy restaurant, great reception, hospitable. And above all, delicious food 👌

Ich hatte vor 2 Wochen zu Muttertag einen Tisch für 17 Uhr bestellt per Telefon. Pünktlich zu 17 Uhr alles dunkel keiner zu sehen, weitere Familie standen auch dort die für diese Uhrzeit reserviert haben. Nun ja um 17.30 Uhr machten sie die Türe auf ! Trotz des Beschwerden das Wort für 17 Uhr reserviert haben sagte der Keller nur ,, war ich nicht sondern der Chef" okay wir wurden zum Tisch begleitet haben die Karten bekommen und trinken bestellt. 30 Minuten später haben wir dann unser Essen bestellt weiteres trinken haben wir selber an der Theke bestellt ( troz das Kellner immer an unseren Tisch vorbei gekommen sind habe ich das Gefühl gehabt das wir ignorieren worden sind. Denn wir waren die ersten Gäste und viele die viel später gekommen sind hatten schon gegessen und gingen schon und wir hatten noch nicht mal essen bekommen! Essen war lecker . Nach fast 45 Minuten kam es dann gegessen und weitere 20 Minuten waren vergangen bis Teller abgeräumt wurden. Habe mit dem Chef geredet und ihm mitgeteilt das es mit der reserviert Probleme gab daruf nur ,, das habe ich schon gehört und ich hätte ja nicht mit ihm telefoniert und tut mir leid " weg war er. Hätte mir gewünscht als er es gehört hat das er auf uns zu kommt und sagt das es ein fehler gewesen ist und es ihm leid tut das wir 30 min vor der verschlossen Türe gestanden haben. Man fühlt sich nicht als Gast willkommen sondern nur schnell abliefern und kassieren! Wir werden da nicht mehr hin gehen Kellner waren auch alle unfreundlich und lautstark mit dem Kaugummi im Mund am kauen . Da gehe ich für mein Geld Lieber woanders hin wo man als Gast willkommen ist .

A long-established steakhouse where there are no big surprises. The salad buffet was rich, unfortunately I don't like buffets that much because you walk through the whole restaurant and everyone has to pass "my" salad. But it also has advantages. Meat is medium quality and well prepared. Side dishes are typical. Service is nice and discreet. Prices were reasonable and drinks were good.

Large selection of dishes. Be it a starter, main course or dessert. Great atmosphere, but very crowded (a good thing for the business itself 😉). Very nice service!!! Fresh salad buffet included with main courses.

I like to come over with the family for good meat dishes. Quality is great and side dishes are always fresh. The staff is friendly and happy to fulfill any special requests :)

The service was friendly and the main course was good. I would have expected more from the starters.

Despite a reservation, we had to stand in the rain for half an hour. When we asked, we were told, "If you go to the doctor, you have to wait" "You have to be patient, otherwise you can go eat somewhere else".... So we did. Thank you - never again!

One of the best stake that I eate! What a fantastic spot! Glad to be here.

Steaks are of good quality, sauces, side dishes and salad are only mediocre

Great food, super nice service We'd love to come back

Last night we celebrated my husband's 50th birthday with our friends in El Rancho. A visit to this restaurant is 100% recommended. The food tastes excellent. Starters served well, salad bar clean, fresh and tasty. The staff is nice, friendly, discreet, competent. The boss is very welcoming. Thank you for the lovely evening with you.

My girlfriend and I really enjoy going to El rancho. The food is great and the service is very accommodating. Always my pleasure.

Very friendly staff and very tasty food. The cooking point of the steaks corresponds to the order. Perfect. 👍🏼

Great and very polite service.....no matter what you order, everything is great....great salad buffet.....I'm very happy to come....almost a regular restaurant now

In and of itself a cult steak restaurant for Düren. Haven't been there for a while and used to love being here. But it's also not a restaurant that those on a tight budget can always afford. But so far everything has always been right. It wasn't overly crowded at our rescheduled Christmas party in January. But there was already a bit of a weekend buzz. And since I was used to a much larger audience there, I was very surprised that a larger group of 10 people received so little attention. Especially in larger groups, someone is always thirsty or wants a coffee or dessert or a drink, etc. We sometimes had to ask up to three times whether we could order something else. Maybe we were unlucky and the service team had to deal with celebrities that we didn't see, but they could have made significantly more sales from us. At least if it had been wanted. Unfortunately, my once cult dessert Mouse au Chocolat was no longer what it once was. I still remembered lovingly designed plates with powdered sugar, fruit and a wonderful mouse. Unfortunately now it was just a plate with powdered sugar, a cheap ice cream cone, a scoop of vanilla ice cream (yum) and a sticky mouse. Not bad in and of itself, but far different than it was 10 years ago. It's a real shame because it was always a nice restaurant for special occasions. But like I said, maybe we were just unlucky.

Been there again after a long time...meat on top and service courteous. Gladly again

I like the food there, but I don't like it when there is hair in the food. We eat here every now and then and almost every time something happens. The food is without question very tasty. This time the plate was brought to me. I tried a few mushrooms and then I was happy about broccoli with the delicious sauce. I thought to myself I wasn't seeing correctly... there was a short thick dark hair in the sauce... like a beard hair or something. It can't be mine. My husband immediately called someone and explained the situation. The reaction wasn't particularly friendly, but it was okay... my plate was brought along. Shortly afterwards the man came back with my plate and the sauce and asked where the hair was? I pulled the hair back out and showed it. He then said it was from the mushrooms. I took the hair out and showed that it was a hair!! Then he just said: it can happen. No question. It can really happen to anyone. That's okay too. But then I mix everything up and try to cover it up. I think it's a disgrace. If something like that happens, you should know how to deal with the situation sensibly so that the customer would like to come back. A pity. A real shame. After that, of course, the meat was already cooled. Broccoli and mushrooms were hot. But that is actually logical that the other should be hot again. What the hell. With the unfriendly person you don't feel like saying anything anymore so that you don't spoil your mood anymore.

Sehr lecker. Wir kommen wieder.

Very nice restaurant and great food

The food is very tasty, the atmosphere is ok, rustic and cozy. What bothers us there is the mood of the owner. Unfortunately unacceptable. The previous owner of the restaurant was much friendlier, which was a reason for us to eat there more often. Unfortunately that has changed. A pity.

Nice restaurant with nice atmosphere. If you want to eat delicious steak, this is the place for you. Large selection of meat dishes. The staff is friendly and very quick service. We had a wonderful evening here. Thanks!

Sehr gut kann es nur jedem empfehlen.

Das Restaurant ist sehr empfehlenswert! Auch wen die Preise etwas teure geworden sind, lohnt es sich trotzdem bei El Rancho essen zu gehen, es ist einfach nur lecker 😋 und jeder Euro wert 😉👍🏽 Das Personal ist auch sehr freundlich und stets bemüht die Gäste zu bedienen und zu Frieden stellen!

Ich gebe diesem Restaurant eine 3 ! Die Salatbar sogar nur eine 4 ( ausreichend!!!) Das Steak war super!!! Die Champignons mit Garnelen waren auch gut. Pommes mag ich eher kross statt weich, aber das ist Geschmackssache. Das Personal bis zur Halbzeit des Abends engagiert, danach etwas nachlässig, aber bis zum Ende freundlich. Von mir kein top Restaurant aber so ganz nett um mal da essen zu gehen. Würde ich wiederkommen? Ich glaube ja.

Sehr gutes Essen. Werden auf jeden Fall öfters essen gehen. Personal sehr freundlich.

Es war sehr lecker, wir hatten die El rancho Platte.

Immer wieder gern . Nachtrag: Ich möchte gern jetzt nach einem Jahr etwas hinzufügen. Wir besuchen El Rancho sehr oft und sind in letzter Zeit etwas skeptisch. Das die Preise überall steigen ist wohl jedem bewusst. Allerdings werden die Portionen immer kleiner. Leider auch die Soßen ca 40 ml Soße für 5,90 € finde ich was happig. Beilagen und Gemüse sind quasi halbiert worden. An Qualität hat nichts nach gelassen, die ist immer noch Top. Ich zahle gern auch mehr fürs gute Essen aber die Portion muss schon stimmen. Denn Gruß aus der Küche vorweg, denn es über Jahre immer gab vermisse ich auch. Servic ist super und auch der Chef ein sehr netter Mensch.

Immer wieder toll. Essen super. Preise angemessen. Ambiente toll. Vielen Dank.

Ausgesprochen leckere Steaks. Wir reisen knapp 30 km an, es lohnt sich aber. Tischreservierung ist empfohlen.

Essen war gut. Jedoch die Teller bzw. Salatschüssel wurden uns gefühlt aus der Hand gerissen. Getränke und Absacker zum Ende wurden einfach vergessen. Werde es nicht mehr Aufsuchen da Bedienung nicht sehr freundlich war.

Das Essen war sehr lecker. Das Steak hat gut geschmeckt, ebenso die Beilagen und Soßen. Leider wurde der Garpunkt ein wenig verfehlt, was jedoch den Geschmack nicht gemindert hat. Preislich liegt es im oberen Bereich, ist jedoch angemessen im Vergleich unter dieser Art der Gastronomie. Die Portionen sind relativ klein, machten uns dennoch satt; was wahrscheinlich bei einem kleineren Stück Fleisch nicht gewesen wäre. Die Salatbar ist reichlich gedeckt und der Salat konnte selber befüllt werden. Das Ambiente ist schön eingerichtet. Kritik gibt es für den Service. Teilweise arrogant, teilweise ignorant. Insgesamt jedoch ein positiver Aufenthalt.

Nicht zu laut obwohl sehr gut besucht. Flotter Service und 10 verschiedene Gerichte ziemlich zeitgleich serviert. Sehr lecker.

Rohes oder verbranntes Fleisch serviert worden. Inhaber total frech, wurden angeschrien und total frech behandelt. Trotz Reservierung fast eine Stunde warten müssen. Wenn ich könnte würde ich dem saftladen null Sterne geben

Wir waren heute am 2 Weihnachtstag mit 14 Personen im El Rancho essen. Den Tisch hatten wir 3 Monate vorher reserviert. Als wir heute im Restaurant angekommen sind wurden wir freundlich empfangen und uns wurde gesagt ihr Tisch ist im Kaminzimmer hinten durch. Wir wurden nicht zum Tisch begleitet was ich persönlich sehr schade finde weil das Lokal doch sehr groß aber gemütlich ist . Somit gingen wir durch und setzten uns an den Tisch der augenscheinlich von der Größe zu uns passt. Kurz darauf kam ein Herr vom Restaurant an den Tisch und sagte sehr unhöflich "Ist das das Kaminzimmer 😡" Darauf hin sind wir alle aufgestanden und wurden dann erst zu richtigen Tisch begleitet. Beim verlassen des Lokals haben wir das unfreundlich Verhalten bei unserem Kelner angesprochen, er sagte ja ich weiß das ist der Chef. Ich finde es traurig wenn ein Chef so mit seinen Gästen umgeht das ist ein absolutes NoGo. Jetzt das positive: Das Essen war sehr lecker das Steak auf den Punkt (Englisch) .Salat vom Buffet frisch und gute Auswahl sehr lecker 😋. Dankeschön an den Service ihr habt einen guten Job gemacht und das bei einem vollen Restaurant ✨️✨️✨️✨️.

Kein Stern verdient , Sind in der Weihnachtszeit mit der Familie essen gewesen . Wurden trotz Reservierung 45min in der kälte stehen gelassen . Nach 55min Wartezeit kahm die Steak Platte .Das Fleisch nicht durch und voller Sehnen .Auf Ansprache zum Kellner sagte er " Das ist bei uns normal und wir würden nicht mehr bedient werden " Und sollen das Restaurant verlassen .Super Familien Essen DANKE dafür . Geht lieber wo anders Essen ! Assozialer Umgang mit Kunden ,Freche Bedienung und Nichtschmeckendes Essen ...

Noch nie so eine schlechte Erfahrung in einem Restaurant gehabt wie hier! Mit meiner Familie war ich am 2. Weihnachtsfeiertag in dem Restaurant El Rancho essen. Es fing an damit, dass meine Familie vor dem Restaurant über eine Stunde in der Kälte warten mussten, trotz Reservierung. Kein Problem, es ist schließlich Weihnachten und der Laden war voll. Wir hatten die steakplatte „El rancho“ bestellt die leider unter aller Sau war. Die Hälfte des Fleisches war halb verkokelt, die andere Hälfte komplett roh. Zudem war die Portion echt mager für den immensen Preis. Auf Nachfrage wurde uns erst von einem Kellner versichert wir bekämen neues Essen. Alles super. Ein paar Minuten später kam ein anderer Kellner (männlich, grauer Mittelscheitel, mittleres Alter) zu uns am Tisch und ging uns verbal an wieso wir meinen die Kellner anzulügen, das Steak sei Medium und wir bekämen kein Essen mehr. Laut seiner Meinung sei es respektlos das Essen nicht zu essen und schrie uns förmlich dabei an. Wir und alle anderen Gäste waren schockiert. Danach wurde der Laden unerserseits verlassen. Mir tut der Inhaber und die anderen Gäste leid, aber dies war eine schreckliche Erfahrung.

Mitarbeiter respektlos , essen total roh und nicht appetitlich und total klein.5 von 5 Fleisch Stücken verbrannt und roh. Bei der ersten Begegnung mit Kellnern unfreundlich und genervt, kritik wollte nicht gehört werden und man wurde dauerhaft unterbrochen.Nach ca 45 Minuten nach Vorgabe zeit der Reservierung erst rein gelassen. Das empfehle ich niemanden vor allem nicht für das Geld.

Rohes Fleisch wird serviert, Kellner (scheinbar Inhaber) schreit uns förmlich an dass wir das Essen essen sollen was auf den Tisch kommt, nachdem wir schon knapp eine Stunde in der Kälte trotz Reservierung gewartet haben. Maximal respektlos, schämt euch sowas ein Restaurant zu nennen indem man als Kunde mit Füßen getreten wird. Ekelhaft wie ihr mit Menschen umgeht

Klasse Restaurant! Obwohl extrem voll keine lange Wartezeit aufs Essen. Das Essen war ausgezeichnet! Wir kommen gerne wieder!

Sehr gutes Fleisch, die Portionen hätten einen Tick größer sein dürfen. Sehr nette und zuvorkommende Bedienung.

Waren mit der Firma dort zum Weihnachtsessen. Vom Service bis zum Essen war alles sehr gut.

Außerordentlich gutes Steak. Freundlicher Service. Besser reservieren, da gut besucht.

Zufallsbesuch aber voll ins Schwarze getroffen. Angefangen von der freundlichen Bedienung, der zügigen Bestellaufnahme bis hin zur Lieferung. Aber das Wichtigste... Das Essen war sehr lecker und schmackhaft. Eine echte Empfehlung wer mal, wie ich, in Düren auf der Suche nach einem guten Restaurant ist...

Nach längerer Zeit war ich wieder mal da. Das Steak war wieder klasse auf den Punkt!👍🏼👍🏼👍🏼👍🏼👍🏼 Palatschinken mit Eis, Schokolade und Sahne, als Nachtisch 😀 super!👍🏼👍🏼👍🏼👍🏼👍🏼 Dazu Espresso Macchiato und einen Cognac! Ächtung 👍🏼👍🏼👍🏼👍🏼👍🏼 im angewärmten Schwenker! Ein gelungener Abschluss! Nicht zu vergessen! Trotz voller "Hütte" sehr netter, zuvorkommender und kompetenter Service!👍🏼👍🏼👍🏼👍🏼👍🏼 Ich werde sehr gerne wiederkommen.

Sehr lecker freundliche Kellner kurze Wartezeit

Wir waren mit 10 Personen da. Alle Gerichte waren sehr gut zubereitet, sowohl Steaks, Pute und auch die Fischplatte für 3 Pers. Bedienung schnell und sehr professionell.

Sehr gute Steaks, freundliche Kellner!