Softeis in Fehmarn

Went there yesterday and left almost €50 behind and were unfortunately disappointed because we got cold fries and the burgers were only lukewarm. I wanted to let you know, but there was an older lady working because she was very angry and moody and unfortunately she didn't trust me. The cleanliness also leaves a lot to be desired, the toilets aren't very disgusting at all and the dining room isn't particularly clean either. It's a shame for Fehmarn

I don't know where to start... The good gentleman behind the counter, who likes to show off his gold watch and ring, no longer seems to need it. I stood behind a lady who was just placing her order and he was already there imposing on me with his unfriendly, snappy and snotty manner. After watching him prepare the 3 hot dogs that I had pre-ordered, I asked myself whether I wouldn't get my fries quicker if I got in the car straight away and drove to Amsterdam... I was so melancholy and unmotivated I've never seen it in the service area! Since I was on the phone shortly before queuing, I still had the time in mind and after waiting exactly 13 minutes/not being noticed/not being able to place an order, I decided to throw my precious money into the cash register at another snack bar. When I read the reviews here, I think a change of operator would make sense. Too bad about the situation

Very nice and cozy restaurant. You could see how the food was prepared and served fresh. It tasted delicious and was also ideally priced. Absolutely recommended!

The food itself was very good and reasonably priced. The ambience itself was nice, but for me personally it was just too loud. The restaurant is relatively large, so a reservation for more than two people would be advisable. When we were there there were "only" two waiters there. The wait for the food didn't bother me; I just found it inconvenient for the waiters themselves, as you could tell they were a bit stressed. They were always friendly. And I found the two entrances to the restaurant a bit inconvenient.

We were satisfied and full and it tasted good, Of course you should have a little patience when the shop is full (which is not easy for everyone in Germany) they have put a lot of effort into it and you should be happy that there is even a restaurant there.