Sissi und Franz in Hannover

First time here. Interesting menu. Very good food.

I can't recommend this place. Unless you just go there to take in the ambience, which is really nice and cozy. The food itself is overpriced considering the portions are stingy. I ordered the veal Wiener schnitzel. It was small, extremely dry, and overcooked. The edges of the schnitzel were so hard and dried out. A very tough piece of shoe sole. The worst schnitzel I've ever eaten. A veal schnitzel should be tender and soft. The fries come in a cardboard bag on the plate, which looks more appropriate for a fast food chain. All for 25 euros, which any street food stand could do better. My wife ordered cheese spaetzle. She said they were delicious. But the portion was the size of a small cup of coffee. Never again.

Service is good. On the street. The entrance area with hot air blower is also charming. In terms of price, I think it is expensive but not comparable to others. Since I have not checked any other options nearby. Rice options not available.

Super delicious burgers, great atmosphere, and incredibly attentive and friendly staff. Keep it up...

Typical burger joint, I might as well go to McFress

If you find us in Hannover, stop by and relax at Sissi!!! A quiet place with excellent cuisine!

Was here for the first time today. Ate the Franz Schnitzel😋😋😋 Highly recommended🌟🌟🌟🌟🌟

Fast and friendly service, great food, beautifull interior.

This was my first time at Sissi and Franz's, and I'll definitely go back! I've eaten a lot of burgers, but my special burger menu with sweet potato and truffle mayo... mmmm, delicious! I'd eat that burger again and again... that's rare! The burger was also incredibly delicious! High-quality, rich red meat from Irish Angus beef! 11/10. The service is great, everything is clean, and even though there were 11 of us, we all had our food within 10-15 minutes!!! Warm and delicious. Thank you! Thank you! 🤍

We were greeted and shown to a table, but then no service came for more than 20 minutes. Other tables near us were also left unattended, even though the place wasn't very busy.

I really feel sorry for the owner for giving such a review, but a business rises and falls with its staff. Unfortunately, we were unlucky. The waiter was actually friendly, but then he apparently didn't understand the order and almost shouted at us afterwards. Since we were there for a birthday dinner with seven people, I didn't want to spoil the mood. But calling myself a liar doesn't fit with my understanding. The food and everything else may have been great, but it's a shame.

Everything was fine, mayo tasted like battery

Last time there. Very bad service. We went there again as a family with our 4-year-old boy. The service is sometimes good, sometimes not so good. But never as disastrous as yesterday. Upon entering, we asked where we could sit. "Anywhere" was the answer, so we sat in a "hut." Our son was tired and dozed off comfortably, while we chose our dishes. Then a waiter came and said we couldn't sit there because it was reserved. We replied that the previous statement had been "anywhere" and there was no sign on the table. It didn't matter, but this table was reserved. We had to leave and were moved. Afterward, other guests arrived, looked around and decided where they wanted to sit, and decided on "our hut." They were served. I asked the group if they had reservations because, upon entering, they seemed undecided about where to sit. They didn't have a reservation either, but suddenly it didn't seem to be a problem anymore. We spoke to the waiter again, who assured us that we had a reservation and could show it. It would be in two hours... Sorry, but that's just not acceptable. We used to enjoy visiting Sissi and Franz from time to time, and I even organized our company team event there (with four-figure sales). However, this incident has now caused us to steer clear of the place and won't recommend it anymore.

Very atmospheric restaurant at the center of hannover, with nice food and reasonable prices.

Horrible You sit there for 15 minutes and no one comes to take your order. Even though the store was only 1/5 full and the only server was standing in the doorway.

The desserts are delicious, the staff is friendly and attentive.

Good food Good service Keep it up...

Very inflexible and unfriendly service. NeoTaste was not accepted.

Good burger but unfortunately a lot of it slipped out of my hand

The food is consistently delicious. It's appetizingly presented, and the prices are fair. There's a special menu for children with puzzles and coloring activities. The service is very good. The atmosphere is consistently friendly. "Sissi and Franz" is definitely worth a visit!

What a great place to eat. We felt very comfortable. We'd love to come back.

We stopped by on our way and absolutely loved it! The place is beautiful and welcoming. Everything was delicious, but the soufflé was our favorite – a must-try! We were also happy to see that the tea is naturally brewed, not from bags. Highly recommend!

The food is delicious here. I found the drinks a bit expensive, but it's still a good place to go.

The only good thing here is the staff. €13 for a crappy burger, €7 for run-of-the-mill fries that any air fryer could do better. And to top it all off, the condition of the dishes is terrible. The fries are served in RUSTY POTS?! Seriously?! And that wasn't just the case with my fries. Once, never again.

We were there for the first time yesterday. The ambiance looked very nice. We had a table straight away. The drinks came quickly. After that, no one came to take our food order. We sat there stupidly for 30-40 minutes. No food, no order. They stood by every table and told us that no one had come. Sorry, that was a disgrace. We left.

The waiter was absolutely unfriendly. We wanted to try out the restaurant's NeoTaste. I told him before ordering and activated it in front of him. But afterward, he somehow couldn't remember and thinks we're trying to scam him. He'd rather eat somewhere else.

The food was very good, but the service was very forgetful. It's a shame, because it was much better in another city.

Unfortunately, they're often severely understaffed, and the citizens are only average. Waiting times can sometimes be as much as an hour when it's busy.

The staff was very friendly, which was the only positive thing. The food was inedible. The burger meat was poor quality – it tasted so strongly of barnyard meat on all of our burgers. I had to take it out of the burger. The vanilla shake, despite all the hype surrounding it, simply tasted of nothing. The sodas were also so-so. Absolutely not worth the money.

Super friendly service and delicious food

Really good food and attentive staff.

Fries were great, the service unfortunately unfriendly and bad

Unfortunately, the burgers weren't that good, but the fries were. Overall, it was okay. But we wouldn't go back for the burgers.

A beautifully designed burger joint with an Alpine hut design, with good burgers and all the trimmings. Homemade fries and sauces, delicious salads and bowls, all at reasonable prices and in generous portions. The service was a bit slow for us; at least the drinks outside took a while to arrive, but still in plenty of time before the food. The outside area was quite busy, by the way; even though you're practically sitting right on the street, behind glass of course, it's cozy and not too loud. There was nothing to complain about as far as the food goes: the burger was good but nothing exceptional, and the bowl was fresh and crispy with a few unusual ideas.

My girlfriend and I have been coming here twice a year since 2019, and we always have a great afternoon. No matter which burger we've had, we've never been disappointed. The service is very friendly and attentive, but not intrusive, so you can have a quiet chat. It's great in the winter with the fireplace in the room, and in the summer you can sit outside. We'd love to come back! 😊

Very comfortable seating and delicious food.

A super nice restaurant with a fantastic atmosphere. Delicious burgers, side dishes, and salads. Very good value for money. Very friendly and attentive service. My insider tip in downtown Hanover 🤩 Always happy to visit 👍

Delicious food and a lovely atmosphere. True to Sissi's Austrian charm. We'll be happy to return.

We had a very good meal here. The selection of vegan burgers is good, and the fries are really tasty. The service was fast and friendly.

It looked nice inside, but the music was way too loud, and they couldn't turn it down even when we asked. We had to wait a long time to be served. The selection is large, but it's more of a burger restaurant.

After Kaiserslautern, our 2nd visit to Sissi & Franz, again very tasty and friendly service, highly recommended 🤩

The coffee was tasteless, the five cards on the table were confusing, and the service was friendly but slow, with drinks coming out too infrequently. Oat milk was available, hence the 2 stars. The carpets on the benches outside were not clean.

Very friendly staff, good food, and large, delicious burgers. I just found it a bit cramped and noisy. But with such good food, it's no wonder it's always so crowded. 😜

Wonderfully beautiful in the city and delicious burgers, especially with neotaste, which is also possible!

I've been there about five times now. I'm very satisfied. The atmosphere is very inviting and comfortable. I can't fault the service either. Very friendly, and you never feel like you're being forgotten. I think the food there is very good. I've had several bowls, which were very tasty and the portions were perfect. I've also had a burger with pulled pork there, which was also very good and I really enjoyed it. The sodas there also have a wide selection and are very delicious. I can definitely recommend it.

A bit overpriced for the portion size, but the taste was good. Unfortunately, we weren't allowed to sit upstairs. The food was served a bit quickly downstairs.

The food was very good, and the service was okay. The booth was for four, but since it wasn't busy, we were able to sit in it for two, which added to the experience, as it was very cozy.

We've been coming here regularly for lunch for two years, always at 11:30. The schnitzel burger is amazing.

Beautiful place and delicious Schintzel

Interestingly designed restaurant with delicious food and friendly service. Since I'm not a burger fan, I find the skinny burgers interesting because I could experience the delicious flavor without having to fight with that "tower." 😅 And the dessert, the white chocolate soufflé, was so incredibly delicious. 100 points for that. The only downside... you can't even finish a milkshake after a burger. 😉 We'll have to try that next time. 😊

Service staff was very nice and accommodating.

Burgers, cocktails and May evening – they just go well together here. We were there around 7:30 p.m. and were able to sit outside when the weather was nice. The food was delicious – everyone had a burger and a side dish. The side dishes cost extra, but there is a deal: burger of your choice plus a fixed surcharge, but the side dish and cocktail are included. We paid 45 euros for two people - a fair price for a restaurant visit. The service was very friendly and attentive. The only downside: it took about 20 minutes for the order to be taken. Still a pleasant evening with good food and a relaxed atmosphere.

Great restaurant with a cozy atmosphere and a huge selection.

Arrived and immediately the waiter felt rude and annoyed at our presence. He messed up the drink order and tried to blame us. 2 of our food dishes didn't arrive till 15-20 mins after everybody else's (after we pointed it out). Ketchup was pressured and exploded out as soon as I opened it and it went all on my clothes. Food was bland, overpriced and unseasoned. Cocktails were okay but strong.

The drinks and food were delivered quickly, but the dessert took quite a long time, so long that we wanted to ask for the bill.

We spontaneously went there for lunch today, can only recommend the restaurant, great food, very nice service. Would go there again and again.

Food was good, service was very nice & attentive

Unfortunately, we couldn't say anything about the food. We sat outside in the sun for 10 minutes until the waiter came and complimented us. The table is reserved, we should sit in the shade. There was no "reserved" sign anywhere and therefore not visible to us. With an extremely arrogant manner he wished us a nice evening. It's unbelievable how they let loose on customers.

My girlfriend and I had chosen a nice sunny table for four people; our husbands were to join us later. After a short while the waiter came and said the table had already been reserved, but there was no indication anywhere that this was the case. We should choose another table, we didn't like them because they were in the shade. The website explicitly states that reservations outside are not possible. The table was then occupied by a group who had arrived shortly before. It was probably believed that more sales could be generated here. We then left the restaurant, the way customers are treated here is not good at all. We looked for a nice restaurant on the Leine "Stadtmauer" which was a nice evening in a really great restaurant with nice service

Very good food, cozy, had to wait a long time for service

We were over 20 people and had reserved in advance by email. Everything worked smoothly and the food was delicious. There was a diverse selection of vegetarian dishes

The food is fast food so unfortunately I can't recommend it. Also expensive for something like that.

The attention from a waiter was really unpleasant, we were prohibited from drinking water from a separate place and they required us to keep the container, they gave us raw food as well as cold, the only good thing is the drinks because the rest was really unpleasant, I recommend not coming if you want to have a good time

❗️The meal was quite good, but it took almost an hour. And you can't order tap water. I mean, it's tap water!! If you just stupidly want to get the maximum profit out of people's pockets and offer a 0.75l bottle of seltzer water for 8€❗️ (which costs 0.80-1€ per bottle in wholesale for commercial customers), in my opinion you only deserve 2 stars :)

I always have the feeling that there are a lot of people for little service, but it's a great shop.

The Schnitzel Sissi comes ready-breaded from the freezer. Not recommended.

I've been to Sissi & Franz several times and am always impressed. The food is very tasty and if you ask for changes, they are implemented well. I've never had to wait long for my food and I'm always full afterwards. I will definitely come again.

The waiter was very unfriendly to us and unfortunately couldn't speak clearly enough. Thanks to him we won't be coming anymore. But the food was very tasty

Sometimes the wait times are very long. Service is very friendly.

Was here for the third time and tasted really good again! The atmosphere is very inviting and decorated in keeping with the Sissi & Franz theme. The names of the dishes also fit well. You feel very comfortable in the store! The burgers are very, very tasty. This time I tested the bowl and it was completely convincing. The waitresses were always friendly too. Gladly again!

The food came quickly. The cutlery was clean. The stains should be polished away. I thought the food was completely fine.

Yes Schnitzel good Fries good Tomato sauce very good

After a hike on the red thread through Hanover, I had a burger at Sissi and Franz. I chose the cheeseburger with fries and a drink from the lunch menu. Super tasty. Any time. I can highly recommend it. The service staff was also very nice and friendly.

Scary experience! Unfriendly and unprofessional staff. Inedible food and drinks. The ingredients and products used are absolutely low-budget and you can taste it. Almost no space on the tables. Just like at the neighboring table. You feel cooped up and uncomfortable. The focus is obviously on being able to get as many guests through as possible at once. Unfortunately, savings are being made at every turn. You can't even use the word "quality" in a sentence here, even if you wanted to, because it doesn't exist at all. More appearance than reality. Once and never again!!!

What a bad service! We just wanted to go there for lunch, the weather is fine so we would like to sit outside. We wait and after 5 minutes a lady tells us from a distance that her colleague is coming soon. After another 10 minutes, we were just about to get up when the colleague came out to us “chewing”. And be the first to say that there is no service outside! We replied how a guest could know that, it wasn't written there. His answer: there are no sauces outside 😂😂😂 Then we decided to leave. It's a shame for the restaurant because it actually makes a good first impression. In the end, a lot depends on the staff!

4.5 out of 5 stars. The food is fantastic! The store itself is very descriptive and cozy. Unfortunately, the cocktails were nothing at all and the service staff either couldn't fulfill special requests due to language barriers or looked rather unfriendly when serving. Anyone who can see past that is well served here.

I ordered an Elizabeth burger, they gave me a big misunderstanding in the form of a mess of ingredients. It was impossible to eat like a burger, you had to eat it with a fork like a salad, and yet it didn't taste good at all. I must say that for the rest the restaurant is good enough to relax and meet

This restaurant can really only be recommended!!:) I had a delicious burger, freshly prepared and fries with truffle mayonnaise. Everything went well 👍🏻 The service was also super nice and understanding!!

It was good and tasty, very burger-heavy but with enough alternatives, even without meat. Reservation recommended

I like to go to this burger restaurant in Hanover. Friendly service, delicious food and quick service. Recommended👌🏻

The service was very unfriendly and arrogant! The food, Käsespätzle and Kaiserschmarrn, were both very greasy and had nothing to do with the originals! The portion served is only a third compared to the advertising. After two bites, we paid and left the restaurant! Even the waiter's scornful request "did you like it" was unnecessary and only confirmed the absolutely negative experience!

Amalie Burger for €12.45 without fries is a real joke.

Quite nice. The portions are just too small for the price. I don't mean that they have to get bigger. There was hardly any meat on the chicken kebab burger. 😉 I'm sorry, but hardly anyone could understand the basement.

Delicious. Staff nice and friendly. Food was ready quite quickly

Very tasty food in Hanover, extremely friendly service, gladly again!!

It's simply an experience every time, the food, team and hospitality are perfect. Some spaces are a bit tight but it's always worth it

Delicious vegetarian citizen. The fries that came with it were also tasty. I'd love to come back. Please don't be surprised, the pictures are older.

The service is A1, and the ambience also seems very unusual with the “huts” in which you can sit. The food was also served quickly. The burgers were great, they are creations that you can't find anywhere else. What couldn't be missed was an Almdudler and that's when the Austrian feeling arose. We'll be back.

Food was rather mediocre for the price, service wasn't good, you had to wait 30 minutes before you could even order, guests who came after you were served straight away Cozy atmosphere

Very cozy interior, nice and attentive service. Unfortunately, a main course was mixed up and instead of iced chocolate there was ice cream cafe. When asked, the right thing was quickly delivered. All the food was very tasty, the salad was also great, but nothing for a diet 😉 Would love to come back. Thanks.

Were there for the first time yesterday. Food was delicious. Service bad. Too loud, misinformation. We were told that you could also order a salad with the burger and the drink. When we asked if it was free, we were told yes. Then the waiter pointed to the salad row where we each ordered a salad with meat. Great surprise when the bill came, over €80 for 2 people. When we asked, the waiter didn't understand anything and had to refer someone else who then explained to us that they weren't included. We didn't even finish the salads because there were too many. Something like that has never happened to me before, then dear Hans in luck. You'll get a much cheaper price on the menu. For a restaurant called Sissi and Franz, I would definitely have expected German-speaking staff.

Very cozy place, friendly staff. The burgers are great.

August 29, 2024. We sat outside and enjoyed the food. I had grilled vegetables and sweet potato fries, while my friend went for cheese spaetzle and a huge ice cream dessert. While we ate, a short rain shower brought a pleasant cooling after the hot day. I was there barefoot and wasn't thrown out. Very good! :)

I had a great visit to Sissi and Franz 😀! The food was really tasty and exceeded my expectations. I particularly noticed the friendly staff 😙, who were always helpful and courteous. The pleasant atmosphere rounded off the experience perfectly. I can only recommend a visit!

Nice restaurant in Hanover's city center, near the market hall. Every burger lover will get their money's worth here.

Somehow we expected more but everything was okay, but when the waiter asked if we would like another dessert, we said we'd see... well, we chose something and spent 30 minutes trying to get the waiter to come to us again. In vain, when we made it we didn't feel like having dessert anymore and paid. We were there at lunchtime and there was nothing going on

The food came quickly, but the waitress unfortunately spoke rather unclearly. But otherwise everything is good. The burgers are a bit unusual and taste very good. Toilet is clean.

The food was very good, the burgers were very juicy. Unfortunately service was a bit slow for us and a bit unfriendly. Nevertheless, the restaurant deserves a good rating because it has a great location along with OK prices and a terrace that is beautifully decorated.

Very good and authentic tavern, mountain and Alpine cuisine in a rustic atmosphere. We enjoy coming here and always feel comfortable. Friendly and very attentive employees create a feeling of 'home'. Various types of draft beer complement the food as well as the rest of the drinks menu. All of this at very fair prices. A must for a break in the mountains.

The waiter was extremely unfriendly and aggressive towards my cell phone, simply snatched it out of my hand to select something. It's been a long time since we've been dealt with so unfriendlyly:( We had to wait 10 minutes for cutlery or we didn't get it and I went to get it from another table. Fries were cold. Drinking only came after asking again after the food came. The waiter took them Eyes rolled when I asked. When we paid, we were initially charged €15 too much. Unfortunately, we never went there again...