Serways Raststätte Trave in Reinfeld (Holstein)

Yesterday we were here for the first time. We felt welcome. Everyone is very nice, friendly and you can have a fun chat there too.

I really liked it, the staff are friendly, everything is clean and tidy, for a road cafe it’s 5 stars, there is a shower for 3 € and a toilet for 1 €

Cleanliness sends regards. A euro for a dirty toilet is the cherry on top. Others were blocked. Wouldn't recommend them to anyone. It's even cleaner outside on the tree. Tank and Rast should be ashamed of such an abnormal toilet facility. Unfortunately you have to give one star. Actually, you should give me and others something else. 😡😡

Everything is fine, the negative reviews published earlier are not relevant, cozy place, friendly staff))

Friendly staff. The cappuccino is fine.

Well-stocked restaurant with a cozy atmosphere when consuming food and drinks, toilets in the basement, but can also be accessed at ground level from outside. Somewhat better signage from the outside would be ideal.

A pretty, probably extensively renovated place, apparently somewhat steeped in history. Very well maintained and a great view of the highway. It was very pleasant!

Everything was very clean and the staff was very friendly

Positive surprise. This was one of the best muffins I've ever had!

The Serways Trave service area offers everything you need for a short break on the motorway. It is located directly on the A1 and is open daily from 7 a.m. to 8 p.m. The clean sanitary facilities and the opportunity to relax on the terrace are particularly pleasant. In addition to a Segafredo coffee bar, there is also Wi-Fi, and the staff is mostly friendly. However, it can get a bit crowded at peak times and, like many rest stops, the prices are rather high. Overall, a solid stop for a short recovery.

Unpleasant visit to Coffee Fellows. During our visit, we and my friends were approached in an unprofessional manner by one of your employees, a salesman with a bald head. His comments to us were inappropriate and made us feel very uncomfortable. The matcha latte is also not recommended, it is far too weak and tastes like nothing.

It's just after 8 p.m. According to Google it is open until 9 p.m. But no, everything is closed, including the toilets. That's annoying. Sad that there is no alternative for human needs. So never again Trave.

Overall, the rest area makes a clean and tidy impression. There is an e-on charging station, and it looks like another one will be added. 👍👍👍

12.50 for a schnitzel with fries which is really ridiculous for what you get… Food is very little and of poor quality. It's just a microwave schnitzel... Toilets smell really bad and you have to pay extra for them. I would drive on and not stop here because it's just not worth it.

Koffie garbage, for a large €5,20,- 2/3 full cup and the taste wasn't better

2x currywurst with potato wedges from the microwave and an apple spritzer. Disgusting! For 25€ Never again!!!

Food is anything but good, service is very friendly and there is nothing we can do about it

Absolutely not. Dirty and absolutely run down

Good coffee for good money. Highway stop... Otherwise everything is OK...

Everything clean and tidy. And that early in the morning. Class 👍

So far clean but it smells very strongly of urine and feces. Too expensive to use for €1.

Really bad toilets. Early 80s? Very bad, disgusting smell when you go down the stairs. Paper on the floor. No detergent refilled. Staff only seem to collect the euro. Not even a voucher, like at other rest stops. Then I can go to a rest area for free. It's not much worse.

So the shower and toilets are okay, but no hot food at 4 p.m. is a disgrace

Theoretically, it's open until 9 p.m. and you won't be able to go inside at 8:10 p.m

You get there and have to pay for the toilet even though you have an EU key. Um sorry but no

Only went to the toilet, not clean, suffered a lot, many went out into nature

Toilets were clean as usual, the coffee was good to drink and, like at any rest stop, the prices are high but affordable!

The toilets were reasonably clean. But charging one euro for needs is already borderline. If this is too expensive for you, you should avoid this toilet

Coffee and treats, and very important, clean toilets.

Food good, toilets neat and clean

The sanitary facilities are getting old, but are kept very clean.

It says online that it is open until 9pm. But we just walk in at 6:50 PM and they say that there is no more hot food available because they are closing!!... nice then!! Oh yes, and the toilets smell so bad outside that we didn't try them!! Parking lot is dirty and smelly anyway.

Incredible! The only rest stop far and wide and they close at 8 p.m. during the summer holidays. We stand here and watch the people searching in vain for a toilet. The concept should be reconsidered in the interests of travelers.

Employees do flexible work on the terrace, sparks spray on the guests and children who have to go to the toilet on the floor below.

An absolute German indictment! The Serways toilet, dirty, smelly, and you can't even get in without money. Every developing country has a card reader. No ATM here NOTHING, 1Euro and no payment receipt. Well done Serways!!! Exemplary! So AVOID this place!!!

The food is ok, but overpriced. It's a shame that the customers need to pay extra to go to the toilets.

We would have to stop here in the evening. It was poorly lit, so it was really dark around the inn.

Super nice cashiers, great selection for quick snacks. Also vegan options and Oatly oat milk for coffee.

Unfortunately the outside area was very dirty, the toilet was okay

Good clean rest area, plenty of garbage containers

Toilets are not necessarily clean, but they charge money for them

Very nice place! The toilets are very clean! But the lady who makes the coffee needs to learn how to make an ice cappuccino! A dose of coffee and filled with plain cold milk and not the milk foam that it should normally have and with a spoonful of hot milk foam on top to make it look foamy! Too bad €5.60

We had to stop here because there is enough of a rest area

Parking lot is far too small, old toilets for 1€ (at least relatively clean), catering offer is probably a joke (and the queue is too long..)

Small but mighty. All you need. And very well sorted and friendly!

You should pay 1€. Toilets dirty and sink fittings scrappy! And the staff just grin stupidly and don't seem to care. I'm happy to pay more for equivalent performance!!

One of the worst rest stops I've ever visited. Serways is advertised but there is neither the classic machine that spits out the voucher nor such toilets. Instead, there is someone there who makes sure that only the euro is withdrawn. Not really clean. The restaurant or whatever it is supposed to be consists of about 3-4 small shelves and a counter. One shelf with drinks, one with snacks and sweets and one with other stuff. There are a few “snacks” behind the counter, probably for a while. Absolutely disgusting. Just leave and never go back. It's better to drive 6 km further to the next real rest stop. Even one star is too many.

Lousy toilets. Woman very unfriendly. It costs 1€ to make a pee, no consumption voucher as usual. Not worth stopping.

Absolutely run-down and unkempt rest area, toilets probably from the 80s (but at least reasonably clean) - there was no voucher to redeem for food and drinks for the €1 usage fee. At least the Coffee Fellows drinks (which were expensive as always) were tasty and the employee there was very nice despite the crowds. The conclusion is because of the poor overall impression: definitely keep driving and don't stop!

Servay's toilets stood at the entrance: However, not the usual standard. In front of the toilet, the money was collected personally, 1 euro per person, the toilet smelled unpleasant and unclean. Rest house supposedly with specialty coffee coffee fellows We did not receive the FRAPPUCCINO coffee offered on the sales sign with the argument from the seller that it was alone. The whole restaurant looked run down. ADAC sign saying 10 percent discount was misleading.

A very aggressive and racist person works at your Serways service station in Trave. He first attacked me racially and then threatened to cut off my head. His colleague apologized and said it was normal for him. I made a video that is now with our team of influencers and lawyers to take action. You should identify your employees better.

Medium catastrophe 5 men behind the service and no one knows. Are not able to enter anything in the worst way. It takes an hour until you get something and you have to eat with gifts of cake.

The toilets smelled worse than any septic tank in the summer. A lady from the Middle East charged €1 for, well, clean toilets. The restaurant was supposedly reopened on the first day. The facility is pretty tired, the staff are friendly but quite disoriented in their kitchen. Falafel ice cold, potatoes lukewarm, sauce also cold. That could have been better, especially since we were the only guests. Next time we'll drive further to a rest stop.

Unfortunately it has subsided. We liked to take a break here, but unfortunately the offer can no longer be compared to previous times. A pity.

Everything is very old but clean

Little choice of food and expensive. Old building

A renovation is urgently needed here!

Disaster, from the disgusting shower to the unfriendly toilet attendant to the service person who wiped the tables with her bare hand and then her hand on her pants.

In terms of parking, it's OK, there is a shower for 3 euros, but they raised my blood pressure when, after getting out of the shower, it turned out that I had to pay another 3 euros because the shower was for 30 minutes, but no one bothered to tell me this in advance, so I explained that there was no problem I will pay, but such a thing is distasteful and it should be talked about before and not after the fact, especially since they didn't lose money on the water and I exceeded maybe 10 minutes longer. business on the toilet, businessmen for a tenner. Since I've been driving, I've had something like this happen for the first time. In terms of parking, it's OK, there is a shower for 3 euros, but they raised my blood pressure when, after getting out of the shower, it turned out that I had to pay another 3 euros because the shower was for 30 minutes, but no one bothered to tell me. this earlier, so I explained that there is no problem, I will pay, but such a thing is distasteful and should be talked about before, not after the fact, especially since they didn't lose anything on the water and I exceeded maybe 10 minutes longer, no, I'm a peasant so it wouldn't bother me to lose an additional 3 € , but it's about the fact that businessmen are doing dishonest business on the toilet for a tenner. It's the first time I've had something like this happen since I started riding, and it's been quite a few years. The cleaning lady is a nice woman

The building is already getting a bit old. At 6:00 p.m. there were no more warm meals and the lights were already off. The waitress was mopping the floor and the gloves weren't taken off when we were served. We also got cappuccino and cheesecake which was already very dry. The cake was placed on the plate using the wiping gloves. What is definitely not hygienically perfect? is. Would drive past this rest stop next time.

Dirty and run down. Too few benches and tables outside in the parking area.

No full menu on Saturday afternoon around 4pm. Unfriendly service. Radiated from faces, like we decide and are the boss here. Were already preparing to close for the weekend.

If you expect a large selection of cold drinks, you're in the wrong place here. The selection of cold drinks is limited to a tiny “Redbull fridge”, which is unfortunately not really cold and is very manageably filled with 5-10 drinks. Proper beverage cooling with a selection would be desirable. Overall it all looks very bland.

Looks like an old clubhouse in the village. The gentleman behind the counter was also very unfriendly.

I was just in the toilet. Be careful, the cleaning lady apparently can't change money, but her pocket is full of change. Cleanliness works like this...

THIS IS JUST HORRIBLE. In Germany, they are holding the 2024 UEFA Champions League, and the old bastard rudely refuses to turn on the TV with football.

Small rest area for short stops, decent toilet facilities

Good service stop, plenty of parking for cars, trucks, motorhomes. Bus stop, cafe, separate WC, very clean 70c

The rest stop is not really attractive and the parking spaces are dirty

Boring and poorly maintained all around.

It would be nice if there was a sign in front of the upstairs that says the toilets are downstairs

On the night of 05/30/2024, 400 liters of diesel fuel were drained from my left tank, be careful

A pity. Restaurant closed. Toilets closed. And that at 7 p.m. even though the internet says it's open until 9 p.m.

Hospitality is different! We were there on Sunday afternoon to avoid a storm and the resulting traffic jam, and we were hungry - we should have continued to languish. I can see that you don't feel like it, but the employee was "not in the mood"! The grubby clothing alone should have warned us. Prices should be clearly marked (possibly also a strategy from the tenant) but could only be found out upon request. The information provided by the employee was consistently rude and rude. Afterwards, while we were eating, we were stared at and looked at so displeasedly that we could get scared - I don't know whether the ratio of food to dip was due to the employee (far too little). We left the shed as quickly as possible! I can't recommend the rest stop - we won't be coming back anyway, that was probably the aim of the exercise!

The toilet woman only insulted people and us stupidly in her native language if you understood what she was saying. We then didn't eat anything and drove on to another rest area. This woman is untenable

Anyone who thinks they will find quality at this rest stop because they trust the “Serways” seal will be very disappointed. The rest area is in extreme need of renovation, the entire area inside and outside appears unkempt, and the area outside is also very dirty. The food selection is very clear and very expensive, the quality is borderline. Use of the toilet is charged at 70 cents, in cash of course and without a receipt and therefore without a "Serways refund". If you can stand it, you should perhaps head to the highly recommended next rest stop in Hollenstedt. Guests are welcome here, prices and quality are right, and you feel comfortable as a guest. The toilet coupon of €1 will be fully refunded, which is how it should be for a guest. And: the staff is very, very friendly and competent.

The parking lot was very clean but it could use some mowing.

The rest stop also had the toilet closed at 5 p.m., which wasn't allowed, only the one toilet for ♿️ was open and there were at least 15 people in line at 7 p.m

Unfortunately it's outdated, which isn't a bad thing at first, but when you go to the toilets after visiting the restaurant and then have to pay another euro for very dirty toilets and a lack of paper towels, then everything stops for me. There is a lot of room for improvement here

Parking for LKW is a bit small, noisy from the road. Shower 3 euros until 17:00. Toilet 0.70 euros, card not allowed. In the evening, when the cleaning lady leaves, the toilet is open for the disabled and free of charge. The restaurant is open until 17:00, and there is absolutely nothing to buy, empty. Lidl 20 minutes walk

Noisy. The store is not very far, but you have to walk along a road with very heavy traffic. Paid shower from 8:00 to 17:00.

Rude staff when I went in the daytime and at 19.15 it is saying that it is open and not busy. It is not busy because it is closed, yet it advertises that it is open until 21.00

Toilets absolutely disgusting. They cheerfully collect 70ct, card payment is defective, the usual 50ct voucher is not available. Toilets are so dirty, it smells like tons of used tampons are rotting in the corner, just opening the tap takes effort here. After all, rapid tests to detect vaginal infections are advertised in the toilets, which is certainly appropriate here.

Unfortunately the restaurant is closed on Sunday at 6 p.m. The toilets are very dirty and very expensive.

A classic German rest stop. You can sit freely on the facility's terrace, which I used to relax with a cigar and a pipe. Few people know that there is a very old swamp as a water source right next to it about 50m away. In the surrounding fields in close proximity to this water source, there are a huge number of remains of silicite/silix/flint stone industries and debris from their production. This is the Paleolithic period, because there is no pottery in the whole area.

Very worn furnishings, I found the food very monotonous and can't necessarily be described as light fare! There were almost exclusively fries in different variations! The only thing that could be seen as a healthy, light alternative were the three different salads! You have to honestly say that the Austrian rest areas are leagues better when it comes to the food on offer!!

Food is ok and not that expensive

You can get cheap coffee and cake here and it's cozy too

Full, but very clean and tidy, staff nice and friendly

If I could give 0 stars, that girl in the toilet has to go to the hospice, I asked her to give me water and she seemed to bring it from her home and I also gave her 1 euro without using the bathroom, at the end i I thanked her and she cursed me, what more can I say, fine, noisy parking lot, it's like her home, expensive, avoid as much as you can, too bad, you really don't see what reviews you have, she doesn't belong there

Apparently closes at 4:50 PM. Not recommended. Just move on to the next one!

Very tasty coffee from the portafilter machine, highly recommended

Dirty toilet cleaning lady Despite paying for the toilet, you are attacked by the cleaning lady and are told to pay again instead of getting rid of yourself against the wall of the house

Small but nice... a bit outdated, but really lovely staff and everything was very clean. Both in the toilet area and in the restaurant. The crispy schnitzel was delicious, freshly prepared. The portion was generous and my fries were lovingly packaged and I enjoyed them again this evening. The next rest stop is called Buddikate...unfortunately I don't have a good memory of it, it tends to be an unkempt McDonald's...

It couldn't be worse. We were here twice. The first and the last time. Eating impossible, meatballs rock hard, topped baquettes sloppy, 1 service and she was also unfriendly.

Dilapidated sanitary facilities, rude toilet staff. If you want to use the disabled toilet - if you have an existing disability you will be rudely asked whether this is necessary - there are restrictions that are not immediately obvious and affect younger people

Quite a manageable selection, currywurst with rolls was good. Furnishings are getting old (chairs are quite worn)

So overpriced for 4 nuggets and some fries they wanted €10.99. And then still unfriendly to the customers. It's a shame, I'd rather drive a little further.

The only good thing was the clean, man-made toilets. The range of food on offer took a lot of getting used to. The meatball was rock hard and tasted of nothing. The baguette with cheese was soggy and had probably been there for several hours. 1 !! Service was there. The Trave rest stop will never see us again.

The toilet smelled bad but it was clean! Prices too high