Serways Raststätte Burgauer See in Jettingen-Scheppach

Smelly, dirty restrooms, not child-friendly, very unfriendly staff. Only one token can be redeemed per purchase in the shop - a rip-off.

Good selection and delicious. WC 1€.

The toilets are quite hygienic for a motorway service station.

Pretty decent for a German rest stop.

A no-go. German is barely spoken, and the pastries are very dry. A waste of money. The tables outside are disgusting. The one star is for the good coffee. We won't be back.

Large parking lot, good food, clean

Probably will get everything you may need while travelling, recommended!

A good opportunity to take a break. Gas prices are the same as everywhere on the Autobahn.

I've never seen such a disgusting Serways restroom. All the toilets were still full of the excrement from what seemed like many previous users. There was trash everywhere because the bins hadn't been emptied in a long time. There was no hand soap either. I mentioned it to the staff on site, and all they said was that it had only happened two hours ago. Absolutely outrageous to have to pay €1 for this. Recommendation only if you're fully vaccinated 😋 But better yet... keep driving!!!

The lady on the night shift was extremely unfriendly and did not want to sell coffee until 11:14 p.m.

Very poor service and extremely misleading food prices. The staff is unfriendly, impatient, and has very poor problem-solving and explanation skills. Avoid stopping here for a meal break.

The staff at the food counter is terrible! We had English-speaking guests with us, so the decision took a while. There was no one else at the counter, and when I said we needed a moment, the rude response was: "I'm here for another six hours." He replied, "That's good to know." And it continued in that tone: "Go pay," even though we hadn't all eaten yet. Every objection was dismissed; the lady at the cashier just looked at me and shook her head. It's best to at least avoid the food counter. I've never experienced anything like it!

Nice rest area and very clean toilets.

Great service, large parking lot, clean toilets, I recommend to everyone

Nice but very expensive! Average coffee over 4.50😕.

Food was good just a little expensive

Everything was way too expensive and the woman at the toilets was very unfriendly and threw me out. Not recommended!!!!

This is the second time I have been served by a boy (apparently of Arab origin) with a disgusting attitude. It's obvious that he hasn't fully bought into this mentality yet, but he doesn't win points with this attitude

Totally overpriced, even the gas. Intentionally more expensive prices and quite unfriendly employees, they seemed very dubious. Pure rip-off, better stop before or after, there are enough alternatives.

Dirty toilets. 1 euro for that.

Let's see if I get an answer too. How stupid do you think we are? In order to maintain service blablabla, who justifies the prices? Sure, you don't pay a parking fee, but not at the expense of food and drinks. Mainly when it's disgusting and cheap frozen goods. THIS IS NOT WORTH THE PRICE 🤜🏼🤛🏼. You're ashamed to call something like that quality 🤮

I ate a schnitzel there and was very surprised at the good quality for a rest stop.

Very friendly and helpful staff

We stopped in for a bite to eat, it was good.

Motorway rest stop okay, everything is a bit more expensive, okay accepted. But the fact that a simple liver loaf roll costs €6.49 is a complete rip-off. It won't matter to you, but I definitely don't go to Serways to eat.

1 star is still too much. Access to the toilet costs €1... you will receive a voucher for this. If you go to the toilet as a family, depending on the size of the family, it can easily cost €4 or €5 for going to the toilet. Okay, you can buy something in the overpriced gas station shop... but only use ONE voucher for each purchase. I think that's a way that doesn't even deserve a star.

Toilets quite clean, friendly staff, helpful.

Service is okay, but the prices are extremely high. Cappuccino 5.50 and actually very small for “big”...

Toilets are very clean. Leberkäse with a fried egg, the Leberkäse was so thin (5mm - runs under a slice of sausage!!!!) Currywurst with fries: - Fries - top - The sauce from the currywurst ruins the whole meal Chessburger with fries: - Fries - top - Chessburger is just bad!! Prices are overpriced, quality is poor. Staff talk in a group of four. Had to wait over 10 minutes to pay. It wasn't because of the work stress. Crazy: Every McDonald's is better than this store!!!

To flee! Unfriendly staff! Everyone gets yelled at. But hey… still better than dying of hunger.

Disaster, the customers are shouted at! Never again, the staff beat everyone up at the checkout...

The toilets were dirty and smelled. There was toilet paper everywhere! The toilet lady just hung around at the entrance to make sure that everyone (including children) paid their money instead of cleaning up. I know it differently from Serways. I'm happy to pay €1 for clean toilets. Not here!

Once and never again! Use of the toilet 1€, “medium” mini cappuccino for 5€, rubbery dry rolls, “freshly topped” with minimalist old ingredients for almost 7€!! Everywhere in Italy or Greece, for example, the price/performance ratio was leagues better than here! Poor Germany!

Very good rest stop (bus driver recommendation)

The toilets (men's side) are in such a condition that you wonder why you have to pay a euro for them at the entrance. It smells like a rabbit hutch, people pee in front of and on the toilets and the trash cans are full and the towel dispensers are empty! The checkout staff are so friendly and motivated that you're not sure whether you should go down to the basement to smile or sole the employees' shoes while you run! Not recommended and for prices as if it were upscale gastronomy! Absolutely not recommended!

Very tasty food, super friendly staff; everything very neat and clean; I'll treat myself to a break at this rest stop next time I'm passing through

A good place to take a break. Clean toilet.

Unfriendly cleaning lady... and everything under water!

0.5 l milk €2.99 Thank you, NEVER AGAIN!!!

I just downloaded from EnBW and that worked, it was free.

Everything is super, thank you to the staff who met me!!!!!

If it weren't for the 300KW charging station next to it, I would never have found it 🙄😉

Nice rest stop highly recommended

Bad prices, unfriendly staff, Pisoirs that stink. If you pay 1 euro, it's an absolute disgrace. 1 euro voucher wasn't recognized for petrol, it wouldn't be an article.

I only made a quick stop here to use the sanitary facilities and have a double espresso, but everything was fine. The sanitary facilities were clean and the espresso was excellent. The employee who served me was friendly, attentive and helpful.

The rest stop looks clean. I can recommend food.

I was here today with my 2 small children. The woman from the toilet was very unfriendly because the children went downstairs. The cleaning lady was immediately aggressive and scolded the children!!!

Clean, tidy, always good for a short break!

Clean everywhere. great product selection!!

Everything is super expensive😍😶🤡

Hot and clean shower for us truck drivers. Now eating is very expensive. Will it be inflation?

We were on the way home yesterday around 6 p.m. As is well known, the prices at all rest stops are “juicy”. But if even the coffee tastes, to put it mildly, "to break the habit", then you can do without such catering establishments. In addition, if you consider the difference from kl. Cup to medium - 1€ surcharge required, from medium to large 0.50€ - every cent was too much anyway, you should rather protect your taste buds and your wallet completely . - The frequency also showed the popularity of such facilities. -

I can recommend everyone to only use the toilets at serways rest stops! Especially here, clean, friendly staff.

The only reasonably managed, clean and reasonably up-to-date service station on the A8 route from Munich to Stuttgart...

There was practically nothing left to eat around 10 p.m

Food, prices and service a disaster. Only 2 stars because I still got the food.

Nice buffet style restaurant. Coffee was 4 Euro, bathroom is 1 Euro.

A clean rest stop with a good selection of food and drink. What flops, however, is a charging station with 50 kWh and a charging station with 300 kWh. The 50 kWh column could have been saved. Loading is no fun.

Quite a lot of trucks can fit, clean cultured toilets!

As always, stopped at the drive through and drank espresso. Friendly staff.

Cute rest area. The lake is no longer freely accessible. Good cuisine, clean Serways toilets.

Very tasty food and friendly staff

It is one of my favorite parking lots!

Always great to see services in other parts of the world

As usual, supply and demand regulate the price here, and it is very high in all categories. Other options are also very limited. If possible, you should get off the BAB and look elsewhere. But unfortunately this is more said than done.

No, because as a disabled person I was treated very badly. My daughter wanted to help me and the employee attacked her.

A typical motorway service station, the prices for food and drinks are m.m.n. very expensive. We had 2 butter pretzels and 1 cappuccino to go and paid almost €12 for them. The atmosphere wasn't very great either, it was more geared towards quick processing.

The goods are more expensive here than in the supermarket. The toilets are clean.

0 stars. Unfriendly staff. In the toilet there was paper and soap. Nothing like that in the changing room either. The tables in the restaurant were dirty. The used dishes were everywhere. The staff sat around and twiddled their thumbs…

Such a rip off. I was just in the shop. I asked the lady at the counter...can I buy 1 liter of hot water...The lady answers clearly 9 euros you can buy

Food is expensive and horrible.

Nice rest stop - unfortunately the charging stations for electric cars are very poorly positioned and even worse signposted.

No soap, no paper towels, trash cans full to the floor, no staff. Broken, dirty toilets, dirty floors - great, you pay for that too!

When you place a tea, check insted you got only hot water costing 3.5 euro dude🤣

So I'm slowly questioning the Google Maps review system. If I'm not even allowed to describe facts anymore and I didn't write it in a derogatory way, I don't know what reviews are good for. So here's the 3rd attempt: I don't pay €1 for a dirty toilet where human waste is on the floor and the cleaning lady is standing around. That's cheeky.

Also excellent doner, very tasty and excellent sauces and meat

Roadside gas station, quite expensive, but very clean and somewhat tasty 👍

I was at this rest stop today at about 4:00 a.m. There was garbage in the parking lot and in the sales area, and the toilet was a battlefield. The toilets were very dirty, there was no soap and no paper towels, apart from the used ones that were piled up in the trash can and lying on the floor. A towel dispenser was even destroyed. When asked about the catastrophic conditions, the employee at the checkout shrugged her shoulders and said that she would pass it on. I didn't get any coffee from her either because the machine was broken. The shop is simply run down and definitely not recommended. It's better to drive past to the next rest stop.

You notice that you are from home

We pay one euro to go to the toilet and they leave something to be desired. Unfriendly staff.

Everything was ok, toilets were clean!

I find coffee for €4.99 a bit steep.

Just had breakfast there. Unfriendly staff. At the buffet they didn't speak German and couldn't or wouldn't understand me. Another lady from the cafeteria then took my order in a stressed manner. The toilets are a disaster. I've rarely seen toilets so dirty 🙈 The men's toilets probably looked even worse, says my husband. There was paper all over the floor and there was no toilet paper in any of the toilets. Everything is very unclean. So you should check the hygiene here🥴 What do you pay 1 euro for? "Poor Germany" Everything in front of the entrance and in the parking lot is full of garbage 😡 I definitely can't recommend this rest stop with these defects 😖

Everything full. Unfortunately we couldn't stop there. Too many trucks.

Clean bathroom with nice service!!!

Clean rest stop. It's good to take a break.

Expensive ehy...rolls or cappuccino almost fell into a personal coma... Serways just...that's why we just filled up Employee at the checkout...was wearing sunglasses from the glasses stand with label He mean I only wear it like that...when I don't feel like it I put it back in the glasses stand And we customers buy...what you wear... I said...He just laughed...

Good stop for a sandwich and something to drink.

Lots of truck parking, nearby shopping opportunities...

Very bad service! Just ordered more than €50 worth of lunch with the family, including a €5 cappuccino. After an accident with the coffee (our 6-year-old son accidentally knocked it over at the table) we did not receive a new one. Ask nicely and help clean up. But we had done it ourselves so we were ridiculed rather than offered a hand. Very nasty. Also refuse to speak English.

Clean shower for €3, very good, hairdryer included, nice staff

Overcrowded, confusing, charging station broken.

Clean and spacious, part of Serways coupon chain.

Very nice and well maintained parking lot.

Delicious coffee and sandwiches

Excellent, lots of people stop by, welcoming place. I advise

A good place to buy snacks and other merchandise.

Bottomless impudence. Food is overpriced and doesn't taste good, went straight into the trash. The vouchers from the toilets can only be used individually. It was clear, but it's still impossible.

A shopping and refueling station and also a restaurant. Prices are very high 🫠🫠🫠🫠

Food is expensive, it could be a little cheaper for the drivers.