Selman Ocakbasi in Augsburg

He was very nice. The service is great, the food is great, I highly recommend it to everyone. The food is affordable and very tasty.

You can tell the owner is a trained chef; the food is always of excellent quality. The service is very friendly, and almost all special requests are fulfilled.

The food was incredibly good and it smells very nice wooooww

I've been a Cigköftem customer since 2018, when their shop was still on Schaezlerstrasse. The last two times I've unfortunately discovered that the recipe has changed, and it's become generally tasteless. The employee also made my order wrong. I ordered two, one spicy and one less spicy, and both had different toppings, and he got everything wrong. It tasted unseasoned, and the cigköfte was too soft, so it was sticky, like mush, in the mouth, and the wrapper was dry. He didn't even listen properly, even though I spoke to him in Turkish. It's suffered a lot of quality, so it gets 1 point.

Last year, I really enjoyed the food and have been here quite often. However, today was the first time I left the restaurant without eating. The reason for this was because the waitress, a black woman of about 35, was very rude to me. I wanted to order the liver, which they couldn't serve yesterday (Saturday), so I came especially for it today. However, she wasn't happy to answer my questions, and it was evident from the way she spoke to me. She also told me I should speak German, but in reality, I'm a tourist coming to Augsburg for work. I told her that her colleagues had never told me that before and decided to leave the restaurant immediately, as I had lost my appetite. This was extremely unprofessional, and she has no understanding of customer service at all. I like Zipzip, but this was unacceptable!!!!