Saray Restaurant in Reutlingen

I don't understand all the bad reviews! I was back today, March 13, 2025, for breaking my fast after a long time, and I was last there with the previous owner, and I can say with 100% conviction, for someone like me who is very meticulous and critical, that everything was top-notch. The elderly gentleman who politely took my order and fulfilled my wishes was friendly, quick, and excellent. The food was very, very tasty, and you could taste the freshness; it was tender and juicy. As a regular customer who has been coming here for nine years and also knew the first owners before the previous ones, I can say that it is much better today than under the previous owner, and I will be back. For Muslims: I personally inquired and was clearly told that it is halal and that he himself is a Muslim.

Disgusting food doesn't taste like the biggest rubbish I've seen, it's also nothing halal, they just say that for all Muslims, I'll never go there again.

One of the best restaurants in Reutlingen I always like the prices and quality and of course I recommend them

The food tasted very good, the kebab meat was very spicy and tasty. The service was very friendly and the atmosphere was very pleasant. The decoration is fabulous 😍 As a family with small children, we felt very comfortable in this restaurant. We will definitely eat there again. 👍🏽

A very large selection of meat dishes. Very tasty pizza.

I was a regular guest with my family, but never again because the employees are very rude and don't want to work. Today I asked for the bill, one of those employees who has no hair with a beard said here please take it yourself and he turned around and left. I couldn't get the bill when 10 more bills were printed out, I had to scroll through everything to find my bill. And this isn't the first time they've been so rude, never again in this restaurant and besides they're the most expensive in Reutlingen, they always add a bit of meat, always, always.

👎👎 Very unfriendly service! The employee was totally rude and probably didn't want to do his job. 😡 Never again! 🚫🤬

Delicious classic kebab just like you're used to. One star deducted because it is a bit small and has a little bit of sauce.

They wanted only meat and salad for a kebab plate and only meat and a Cola Zero €25 from me, the clown said that they have new prices and had to type it in by hand. Before he just wanted a chicken skewer without any additions or anything else, he charged €18.90 for 1 chicken skewer without anything. So bigger juicy ones are not possible at all. If you want to eat good kebab kebab häusle, a 3-minute walk away, at least you won't be ripped off. I would have loved to spit in the guy's face...

Unfortunately, I read a lot. 5 euros for a small kebab. See picture in comparison with hand. Much better before. I do not like it anymore.

Just WOWWWW🤤 no wonder it's packed there! The food is absolutely delicious, so Künefe is a MUST! The waitresses were also really nice and attentive. Thank you very much for that, I'll be happy to come back.

Very tasty food from the wood grill, I have never been disappointed.

Was skeptical at first. But pleasantly surprised. I thought the lamb for 17.90 was too expensive, but the meat was delicious. The portion is large. All in all, convincing. Will go again

Way better food than the previous owner. The service was extremely nice and the store is nicer than before. I can really only recommend it.

Saray has new regular guests from today! The food was very good and the service was great! I have to say the new owners are doing everything right.

Best Turkish restaurant you can find anywhere! That says it all!

Döner servings are significantly smaller (almost ridiculous) since the change of ownership. Awkward. Meat is no longer what it used to be.

Unfortunately it has diminished significantly

I stood there for 10 minutes, then I ordered, then someone supposedly came with a pre-order, then I said that I ordered first, that didn't matter, then I just left

Solid Turkish cuisine. Staff is very friendly, the food tastes okay. I've eaten better Adana but also worse. The restaurant is definitely worth a visit!

Employees terribly unprofessional! Waiter extremely unfriendly and annoyed. The waitress is already clearing away half-full plates and glasses. You have to get your own tea because it's free. The teapot is twisted so that your hand is under the hot water. The food was charged twice at the checkout. There was no response to my request for a refund. Never again !

It doesn't get any better than this......🥰💕😘

DISGUSTING there was a foot/fingernail in my food, at least it was very big 🤢🤮 and the Saray boss didn't want to give me my money back! Even though I showed him! The store used to be much better, but unfortunately that has changed a lot. And my friend is Turkish and said the employees gossiping about the customers in Turkish was cheeky! 😡

I ordered a kebab and found a nail in it. And there was a mouse running around downstairs in the toilet, never again! Employees were very unfriendly and violent.

Worst kebab ever! And the employees were very unfriendly! Never again!

My friend was asked if 1 yufka was enough because he is a bit fatter. After he was served at the yufka, he was given fries and told that 100kg + you still need fries. There was hair on the napkin. The yufka didn't taste good, the meat wasn't cooked properly and some of the meat was hard.

My friend was asked if 1 yufka was enough because he is a bit fatter. After he was served at the yufka, he was given fries and told that 100kg + you still need fries. There was hair on the napkin. The yufka didn't taste good, the meat wasn't cooked properly and some of the meat was hard. Absolutely disgusting

Very good kebab shop always all sauces and hot with a drink, there is nothing better!

Food is not good. Doner meat tastes rubbish.

All of my guests that I brought and picked up there were very enthusiastic, very satisfied...

Food and premises are good. But service underground. Waiter on the first floor upstairs unfriendly, disinterested, playing with his cell phone while empty plates sit around for ages. Drink is put away even though it is still half full. You have to get your own tea because it's free. Large teapot stands twisted, hand stands under dripping hot water. Finally, the icing on the cake: food was charged twice because the guy at the cash register apparently can't read.

After frequent, satisfied visits in the past, I had to disappointingly discover today, October 2nd, 2024, around 10 p.m., that this store is no longer what it used to be. When we arrived we were asked if we could sit in the upper area, at first we were told yes, but in the middle of the stairs we were then rudely directed back downstairs. However, during our visit we noticed that people were still going upstairs after us and were even being served upstairs... Messy and unfair!!! We had to order food ourselves at the counter. There was kebab... the meat (minced meat skewer - bad taste... real meat is worlds better) was cold and the taste was strange. The kebab itself wasn't warm either. Rather cold. The starter (lentil soup) was cold rather than warm and tasted stale. You could also see the staleness when you saw it at the counter.... The employees seemed to be working listlessly and made the kebabs as quickly as possible... like on a production line. There was no effort at all.... Unfortunately. Overall a very bad and dissatisfied visit. I'll think three times about visiting this store next time.

I wanted to eat another fat, hot kebab. But unfortunately I was wrong. Meat is not done. Tomatoes and red cabbage tasted very sour. The bread was so hard that I could break a pane of glass with it. But the sauce was solid. Unfortunately. Saray has always been my favorite kebab shop, but it's 50/50 whether you get a good kebab or a brick. But you have to admit that the service is always good.

Everything was delicious, the staff were friendly and attentive, we were very pleased.

Solid store with a great selection. Fresh products including a large selection. Price-performance is okay. You can continue recommend.

I can say that it is the best kebab in Germany, it is very delicious and amazing. The staff provides great service, everyone should try it. Thank you very much for everything, Saray Kebab.

Had pide with sucuk and egg, it was very tasty and really inexpensive. Upon request, there was plenty of sauce for dipping. Super friendly service.

I ordered Iskender Kebab and was very enthusiastic, very tasty and everything was very friendly! The ambience and service was also great. My favorite restaurant in Reutlingen and the surrounding area.

Adana: Worst place I've ever had Starter salad: disaster Bread: cold and small Rice: zero taste Antep Ezme:zero taste Fries: Were surprisingly good THE PRICES ON THE INTERNET DO NOT MATCH THE MENU!! THANK YOU STILL IT WAS THE THIRD TIME HERE BUT THE LAST TIME! IF ADANA EATS THEN TO KÖZ SINDELFINGEN!

Hair in the bread, hair in the food. Adana never tastes like anything again

Ich war heute mit mein Freund und sein Kumpel am 12.07.2024 gegen 20 Uhr bei Saray essen , Restaurant war halb leer gewesen um die Uhrzeit , nicht mal 6-7 Leute waren da . Wir haben uns oben in erste Etage gesessen der auch komplett leer war . Die Mitarbeiter haben uns gesehen das wir hoch gelaufen sind und haben uns begrüßt und haben es gesehen dass wir zu 3 oben gegangen sind . Die Bedienung hat uns gesehen und hat uns ignoriert . Wir saßen über 40 Minuten und keiner ist zu uns gekommen und unsere Bestellung aufgenommen !!!!!! Wir saßen und warten warten warten aber keiner ist zu uns gekommen obwohl Restaurant mehr als halb leer war !!!!!! Nach ca 40 min sind wir aufgestanden , haben unsere Getränke gezahlt und kurz vor wir gehen wollten habe ich mich bei denen ihr Chef beschwert !!!! Genauso wie es sich angehört !!!!!! Die Bedienung sehr unhöflich und unprofessional!!!!! Wenn eine Mädchen alleine oder mit weibliche Begleitung da ist dann können es 50 Leute in Restaurant sein die Bedienung ist sofort da ansonsten lassen die einen so lang warten !!!! Habe früher gerne bei denen gegessen aber jetzt sehr sehr enttäuscht!!!!!

I was very disappointed with my visit to this kebab shop. The service was simply terrible. The staff was unfriendly and seemed annoyed when I tried to place my order. It took forever to even get served, even though the store was almost empty

I hereby rate a Lahmacun Special with sliced ​​meat. Lahmacun was not freshly prepared, but rather one that had been prepared beforehand (apparently it had been in a box for a long time). It fell apart while eating. The minced meat contained in it was poor in terms of quality and aroma. Lahmacun was rather smaller than the standard. The sliced ​​meat didn't taste like anything, but the quantity was acceptable. Charging 8 EUR for this is outrageous. Now that I know what it's like, I wouldn't even consume it for 0 EUR. The spiciness that lies on the tables is pure joke. Not at all spicy and doesn't even taste like a good spice. After eating I was full, but that was about it. Even though I was the only customer there, staff wanted to process things quickly and were very impatient, but when customers are paying your business expenses, you should also have some patience. What I also don't understand about some restaurants is that you only start wiping the tables outside when you're comfortably eating. The store was 95% empty outside and inside. Do you only ever realize this when the customer has sat down? That's immensely stressful! That was my first and last visit there.

Very mediocre Yufka, bread dry, vegetables cut unevenly and large, doesn't taste fresh, it's a shame. My friend's plate must have tasted good.

The food is good, but the service and the furnishings need a lot of improvement. The tables wobble when eating and sauces such as ketchup and mayonnaise are served in conventional packaging. There is also no cutlery for children. There are children's chairs, but they tend not to be clean.

The place is very neat and well decorated. The foods are amazing as well as the service.

Advertises as a Halal restaurant but sells Coca Cola products. That's a bizarre contradiction... We won't come until this situation changes

Bro was the best kebab I've ever eaten

Everything great. Keep it up. I always enjoy coming back

Unfortunately less tasty than hoped, there was also a piece of plastic and bone in the meat. Overall, not recommended. I would have preferred to go to the city festival.

In my opinion, the best kebab in Reutlingen! There are also all sorts of other fresh Turkish specialties. Every visit is a pleasure and absolutely worth the money!

Super tasty, I can absolutely recommend it. My favorite is the Iskender.

It was my first time eating there, so I didn't really like the kebab. A matter of taste. Wanted to test the store. In addition, the service was a bit poor, for me it's not about the money but about the principle, when I wanted to pay for Yufka with sliced ​​doner, I had to pay 8.50 euros instead of 7.50 euros. The board said 7.50! Rip off ?

The food and service are okay, but since Coca Cola products are sold here, we won't come anymore... It's no longer a secret that these products are boycotted, especially by this group of customers.

I always order the same thing there, but this time the employee misunderstood me and prepared a different dish. When I noticed this, I correctly pointed it out to him. He then reacted rudely and claimed that I had told him that. But okay, I'm ready to clear up any misunderstandings. However, he then directly asked me to leave the store. So, no offense intended, but I won't be going there again for a while. Sorry.

The Adana kebab I ate was very stale, the meat was very dry, the rice was left over from the previous day, it was very dry, I went home after eating that Adana, I felt nauseous... They gave me a plant of tomatoes called cooked tomatoes, which were not cooked at all, there is no friendly staff, there is a kebab shop. Two people have very sullen and aggressive attitudes. I advise you not to eat anything from there if you love your health. Adana-Kebab (Hackfleisch Spieß )war sehr schlecht, das Fleisch war abgestanden, mir wurde übel, nachdem ich gegessen hatte, der Reis, der zum Kebab serviert wurde, war nicht frisch, ich kann ihn nicht empfehlen

Iskender kepab was excellent, service was ok, could be a bit friendlier. The ambience seems cool and could be more inviting. Good value for money.

Tea without a spoon, salad without salt, vinegar and oil and ordering after 50 minutes of waiting without success, maybe waiting another hour for food. Never again!

Simply delicious Turkish food grilled over glowing charcoals. Super fresh.

Good alternative to the standard kebab shop. The special offers of various skewers with different types of meat (veal, beef, chicken), which are freshly prepared on the charcoal grill, make this snack something special in the region. Prices are okay. Parking is rather difficult. You can park opposite the post office for a maximum of half an hour.

Came here for Iftar with my friends. We spoke Deutsch when ordering but they still got the wrong order and kept insisting that the mistaken orders were the ones we ordered in the first place (gaslighting us). Once we cleared everything up they brought out the food but they brought few extra dishes and insisted that we ordered them therefore we have to pay for the extra plates food. Never in my life had I this bad of an experience in a restaurant. Anywhere else would be better option this Saray in Reutlingen location.

Interesting and delicious selection of Turkish grill specialties other than just kebab and everything freshly made. Even when the house was packed for Ramadan, where our colleagues were really busy, we found a place.

Overall, the food at Saray Restaurant was very good. On a scale of 1 to 10 I would rate it an 8. We had the lamb (lokum) and the iskender. Both dishes were very delicious and are highly recommended. The service staff was very courteous, attentive and friendly. Plus, everything happened quickly. Overall a very positive experience! 👍

We asked if you could package the food so it doesn't go to waste. The guys brought the package! They said you can package it better😂 those meals are actually being asked to be packaged just so they don't go to waste, it's not because you're a gypsy, get that into your head!! Check the calculations they make, they manage to get it wrong every time!

Actually not even 1 star because my soup was like water and unfortunately my meat was like rubber and a bit raw and they also forgot the fries.

Today I had menu 4, with only 9 pieces of fries. Adana of minced meat was very hard, the tripe soup was almost without meat with too much water. The spiciest of all was Sütlaç (rice pudding) which was declared as a dessert, but it wasn't served after we asked the waiter about it, we couldn't serve it because everyone wants something different. The toilet area was in disarray and there was dust hanging from the ceiling, probably for two years. For 29.90 euros I would have expected something different.

The selection of Turkish dishes is huge, but it is not the best in quality. The staff is extremely unfriendly and it is extremely unpleasant to see the staff attacking young girls.

Great food, incredibly unfriendly and incompetent staff. Very bad atmosphere

Now very, very bad. Yesterday we ordered Künefe for family dinner, which, after a very long wait, was cheekily delivered raw and cold. I also just ordered a menu that was brought to the table incorrectly, when I noticed this I had unfortunately finished the fries and had taken two bites of the kebab. They said that I should have noticed it earlier and should have come (to the answer What could have happened with allergies, nothing happened anymore...) They were only really quiet when I said that I wanted to pay for the kebab and didn't want to take it with me because it was the wrong one. In short, if you want to eat, be prepared for discussions if you order incorrectly. The motto customer is king and respect is completely misplaced here. I also had to state clearly that I was there to pay, that I wasn't there to discuss things and that it was very rude to me because the mistake was obviously not mine.

Toilet a bit broken and dirty but otherwise tip top

Bravo for forgetting to include the full menu after the price increase!!!

I can recommend it. Really the only restaurant in the Reutlingen district that reflects Turkish cuisine. Price performance is ok.

There was a hair in the sauce on my kebab plate, but I still didn't say anything, paid and left it. Very unhygienic, the employees didn't have a hair cap, an apron, just disgusting

Doner okay, staff a bit unfriendly

Waren hier zum essen und wir waren zufrieden. Die Einrichtung ist echt mal was anderes, wir fanden es richtig cool. Sowas noch nicht gesehen gehabt. Die Mitarbeiter sind freundlich. Und das Essen war frisch und warm. Es waren auch große Portion, wir waren mehr wie satt. Wir würden wieder kommen. Wenn wir in der nähe sind. Die anderen Bewertungen haben wir erst nach dem Essen gelesen, wir können es nicht nachvollziehen. Unser Essen war gut, wir waren zufrieden 👍

Sehr lecker, aber teuer, würde ich nicht regelmäßig besuchen.

Umfassender Service, sehr viel Auswahl!

Il menu a buffet durante la pausa pranzo è il top, assolutamente da consigliare :)

Essen schmeckt gut und Ist frisch. Es gibt mehrere Sitzmöglichkeiten drinnen und draußen. Das Restaurant befindet sich direkt an der Hauptstraße drinnen ist es aber ruhig. Parken muss man eher etwas abseits.

Nicht zu erkennen wer Gast und wer Mitarbeiter ist. Nach 20 Minuten sind wir schließlich aufgestanden, da in der Zeit nicht mal diese Speisekarte kam.

Niewieder ich und meine Familie waren gerade dort eckelhaft pommes sind nicht durch fett ist tod...pizza teig roh kebapfleisch gebrannt niewieder sorry.

Super lecker 👍 top sehr nette Bedienung

Parkmöglichkeiten gegen Gebühr in Laufnähe vorhanden. Zahlung per Karte oder bar möglich. Personal freundlich. Genügend Sitzmöglichkeiten im Restaurant auf zwei Stockwerken und davor vorhanden. Essen ging relativ schnell. War gut und lecker.

Das Restaurant hat freundliches Personal und bietet wirklich leckeres Essen zu einem ausgezeichneten Preis-Leistungs-Verhältnis.

not as what I expected but overall good

Ist gemeinsam mit Kebap Häußle der beste Döner in Reutlingen

Einer der 3 besten Döner in Reutlingen

Great halal place. Their prices are a bit high but the quantity of food is more than enough. Everything from BBQ to kavurma is great.

Sehr lecker ich habe bei ihnen lokum gegessen war richtig lecker

Yemekler harika İyi güzel bir yer

Eigendlich guter Döner aber Öffnungszeiten werden gemacht wie man lust hat... Jedes Mal früher zu oder später auf daswegen muss man selber schauen ob er offen hat was dumm ist. Dann muss ich keine Öffnungszeiten angeben

Mein Lieblingsdöner in Reutlingen. Eigentlich auch ein richtiges Restaurant mit noch viel mehr Auswahl an Spesen. Nettes Personal und super Service!

Supernettes Personal und leckere Speisen. Große Portionen zum kleinen Preis. Tolles Ambiente. Bis zum nächsten Mal

Das Essen ist mega lecker . Ich kann nur weiterempfehlen

Habe Döner Box gehabt mit einer Plastikgabel die nach 5 Sekunden in ihre Teile zerbrochen ist und im nicht mehr so frischen Pommes gesteckt ist.

Amazing food, fast service and great atmosphere!! Must try.

Hier gibt es sehr leckeren Döner und andere türkische Spezialitäten! Empfehlenswert vorbei zugehen 😉

Super leckeres Essen dort. Sehr höfliche Bedingung Gerne wieder 😊

Unser Lieblingsrestaurant! Es ist 100km entfernt zu uns aber die Fahrt lohnt sich jedesmal , sehr zu empfehlen!

Super freundlicher Mann der den Tisch sauber gemacht hat und die Bestellung am Tisch aufgenommen hat. Die Döner-Box meiner Frau war super, aber das Lammhackfleisch in meinem Yufka war wenig gewürzt, hat nicht so richtig geschmeckt, und das wenige Fleisch war kalt wegen dem ganzen Salat. Nächstes Mal nehme ich nur noch die Box mit dem Rindfleisch.