Basierend auf 9 Bewertungen gefunden auf 1 Websites
Basierend auf 9 Bewertungen gefunden auf 1 Websites
Nº 2746 unter 3246 unter Hamburg
Nº 92 von 104 Sushi-Restaurant unter Hamburg
Stellungnahmen
Delivery was very quick and sushi was delicious. Thanks!
Wioleta . 2022-11-13
WEITERE KOMMENTARE IN Google
Unfortunately there is an extremely long waiting time, so ordering is no fun
Sirid B . 2021-05-07
WEITERE KOMMENTARE IN Google
After two hours and fifteen minutes, two calls to the branch with “funny” conversations with the clerk Martin, who was probably quite drunk, and a complaint call to Lieferando, we have not received our order, which we had already paid for via Paypal. The Lieferando concept doesn't work at all with this provider. There are already other current reviews from other users about this problem, but you only read them when there is trouble. Too bad. Never again.
Nils Finkeisen . 2021-04-01
WEITERE KOMMENTARE IN Google
We ordered at 7 p.m. and the delivery came after about an hour, the waiting time is okay. Since sushi was delicious, the variations are similar to Henssler Go Sushi. Unfortunately, some variations were too dominant so that you couldn't taste the fish or the rice was so unstable that the sushi fell apart. It's good sushi, but not cheap either. You can also order Henssler for that price.
Viola Schu . 2021-03-18
WEITERE KOMMENTARE IN Google
We ordered at 7 p.m. with a request for delivery at 8:15 p.m. The sushi was delivered on time at 8:11 p.m. Usual great quality. We always like it excellently and you can tell that only fresh ingredients are used.
Sarah . 2020-05-21
WEITERE KOMMENTARE IN Google
We ordered on Wednesday at around 9 p.m. and after 1 1/2 hours we were no longer sure whether the order would arrive, but then the doorbell rang. We were pleasantly surprised by the excellent quality and the really beautiful presentation. The packaging is also very environmentally friendly. :) I would definitely order here again and hope I don't have to wait as long next time.
Dilara O. . 2020-01-31
WEITERE KOMMENTARE IN Google
One star is still too many! First of all, an incredibly long wait. Then the food finally came, but unfortunately only half of what was ordered. The delivery man left so quickly, we ran after him but he was gone after less than a minute. So we call the store and say that the delivery was incomplete and the VEGETARIAN dumplings we ordered are missing, we are assured that they will be delivered later. Another eternity of waiting later and the dumplings arrived, unfortunately they were filled with meat! When I called the store again and explained the situation, I was told that the vegetarian dumplings were already sold out and that they couldn't deliver any dumplings to me. I then asked for my money back for the dumplings, and to date NOTHING has been refunded!!!
Nika Schwan . 2020-01-26
WEITERE KOMMENTARE IN Google
One star is still too many! First of all, an incredibly long wait. Then the food finally came, but unfortunately only half of what was ordered. The delivery man left so quickly, we ran after him but he was gone after less than a minute. So we call the store and say that the delivery was incomplete and the VEGETARIAN dumplings we ordered are missing, we are assured that they will be delivered later. Another eternity of waiting later and the dumplings arrived, unfortunately they were filled with meat! When I called the store again and explained the situation, I was told that the vegetarian dumplings were already sold out and that they couldn't deliver any dumplings to me. I then asked for my money back for the dumplings, and to date NOTHING has been refunded!!!
Nika Schwan . 2020-01-26
WEITERE KOMMENTARE IN Google
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120 Stellungnahmen
Unfortunately disappointed today and never again I ordered something and one thing was wrong! If there is no more you can call to ask but I can't bring anything else - after all I paid for it. Maybe you have an allergy to the other thing...
351 Stellungnahmen
I'm not a sushi fan and probably the wrong person to judge the food there. For me, average like any sushi. I don't really like it that way and people in the know may judge it differently, which is completely ok.
59 Stellungnahmen
I ordered the food at 4 p.m. via the Lieferando app and it was supposed to be there at 5 p.m. The app had been telling me for half an hour that the delivery person would be with me shortly, so I decided to contact the restaurant at 5:30 p.m. I couldn't find a phone number on Lieferando or Google. Since we had theater tickets, we had to leave the apartment by 6:15 p.m. at the latest. I complained to Lieferando and demanded a refund because I didn't expect the food to arrive after 1.5 hours. At this point, the restaurant was already listed as closed on Lieferando and Google. As soon as I complained, someone called me from the restaurant and said the driver would be there shortly and would be with me in 15 minutes. I had to call two more times and each time they said the driver would be there shortly. As I can see from the other reviews, my 2 hour waiting time is nothing unusual and is even short. The driver arrived so that I could just get the food upstairs before we had to leave. I was repeatedly put off and put off on the phone, not given any accomodation and not offered a refund, a voucher or anything else. The food is okay, the edamame were completely oversalted, but in general it's definitely not sushi that you want to wait 2-4 hours for. For everyone in the Elbchausse region, I can only say that Henssler at Home was always quicker than advertised for me, was similarly priced and tasted better. I ordered here a few years ago and had to wait a long time, so there is probably no improvement in sight.
136 Stellungnahmen
I have to stand up for the store: Since the pandemic, I've been ordering here 2-3 times every month 🙏 fair prices, fast service and always the same quality with generous portions. Very reliable, thank you!