Ristorante Café Bella Lisa Inh. Luigi Vernino in Augsburg

I ordered grilled sea bream with rice and a minced meat pide. What arrived was deep-fried sea bream with bread, and the minced meat in the pide was raw. When I called because I insisted on my rice, I was initially told I hadn't ordered any at all – even though it was clearly indicated on Lieferando. After a long back and forth, they said they would give me the rice "with the next order" – completely absurd, since I wanted it now. In the end, the rice didn't arrive for another 1.5 hours. According to the manager: "Yeah, that's normal, we're not making another delivery." I've eaten at the restaurant many times and have also ordered regularly through Lieferando. I've always ignored minor mistakes – but this experience and the way the complaint was handled were truly disappointing.

We held a celebration there at the end of August. Communication was very straightforward and focused from the start. This continued throughout the event. We were able to express our wishes, and they always tried to accommodate them. The service staff was consistently attentive and friendly to everyone. The food and the venue were praised by everyone. The adjoining room and the restaurant were beautifully decorated. We would gladly return, as we had a wonderful day there.

Best kebab yesterday so delicious and the worker was very funny will go next Saturday always best meat

The food is fantastically delicious. The portions are more than sufficient, enough to satisfy everyone. The homemade lemonade is highly recommended! I highly recommend this restaurant and would definitely stop by if I'm visiting Augsburg. Reservations are recommended starting at 6 p.m.

Super delicious food, but the portions could be a bit larger in my opinion. I'd gladly go back :)