Restaurant und Hotel Neu-Helgoland in Berlin

At Christmas the food is excellent and the service is very friendly and quick

Great location on the water, staff are friendly, there can be waiting times in summer - which is normal... Parking spaces available, but limited... Buses and boats also go there.

Nice hotel and restaurant on the water, where you can also dock your boat. Otherwise you will need a vehicle as it is a bit remote. We were only there for brunch.

We were there for dinner, which was again very tasty. Also the staff, very nice, very fast service and relaxed cool. During our last visit in January we forgot a pair of glasses and they were returned. Thank you for that. Highly recommended On January 4th, 2025 we went to a concert in Neu Heligoland. We were again very satisfied, the food was good, the service was friendly and quick. We'd love to come back.

Super nice staff, delicious food, great ambience! We were just in the restaurant. So I can't say anything about the hotel.

Restaurant, local and service great and located right on the water 👍😊 I can't judge the overnight stay, it was just in the restaurant

Great food, friendly service, great concert atmosphere.

It is a very large cold room. Cold, in the sense of not being heated properly. The staff tried hard to look after the guests. The food went.

Far from the gates of Berlin. Without a car end.

Great service that is rare these days

Invited by friends, we were able to experience the rooms and the restaurant. Nice atmosphere that has a bit of old charm despite the reconstruction. If you like it, definitely give it more stars. The food doesn't blow your mind, it's okay... Unfortunately, it's just okay. For the prices I expect a little more love and less finished products. Attentive service, which gets the 5 stars for the service.

Nice, friendly staff. Service great. Food tastes good.

Andreas and his team provide excellent service and have the rare quality of really welcoming you. You just feel good. The kitchen crew understands that dishes don't always have to be "super fancy" and complex, but simply good and tasty and that's what it is without a doubt.

Always a wonderful concert location.

Very nice staff. Great food. Nice view on the water.

I can only judge the restaurant... Very good, no-frills German cuisine. Actually there are always a handful of seasonal dishes on the menu. Service staff is very capable, relaxed and friendly.

The OstRock meeting. And guarantees the right audience for wonderful concerts. This is how I get through the fall wonderfully.

Very nicely located restaurant/hotel right on the water. We know the restaurant from GDR times and have visited it at irregular intervals. Lately we have noticed that the quality of the food has declined. Unfortunately the food today was not convincing / Veal liver with red cabbage and mashed potatoes. The sauce is indefinable and also unsightly. Tasted like NOTHING. The veal liver tasted like it had been warmed up and not like it had been freshly fried. Am very disappointed.

There is damn tasty food there and friendly and efficient staff, everything is very good.

Very tasty and a very pleasant service.

We were only there to eat. The location is great. If you come out of the restaurant with too much momentum, you run the risk of landing in the water. Food was rather below average, although to be fair it has to be said that there was a music event going on at the same time and consequently over 100 people had to be fed. If you like it quiet, you definitely shouldn't go when there is a music event, as these also take place in the restaurant and the music can be clearly heard despite the glass/wall.

Very friendly staff in the restaurant.

Super delicious restaurant. Been eating there for years. Always worth a visit.

A nice restaurant, the staff are very friendly... the food is delicious, the location by the water and forest is nice and quiet, especially in the autumn and winter months. I feel very comfortable here.

Restaurant beautifully located on the water. Very nice staff, good cuisine. We felt very comfortable. You can also get your food quickly at events. There is something for everyone on the menu.

Very nice service staff. Food was great and plentiful.

We didn't have a room but ate very well there. Venison goulash or beef roulade. Very nice service. Nice location with a view of the water.

Very good food and great service.

Great food, good service, beautiful location on the water

Tip Top and everyone was very friendly.

Everything was great, unfortunately too full including parking. Thank you very much, the Güttich family and grandma, will be back.

Beautiful restaurant garden with water views. Home-style cooking - down-to-earth. 9.30 euros for a normal small spicy meat as a starter, without any special finesse - but I think it's far too much. It's a shame - we'll eat somewhere else today.

Good restaurant with the best view. It's lovely to sit outside right by the water. Food was very good. Fast friendly service.

Great location right on the water, good plum cake 😋

Nice destination with a good, if a little overpriced, restaurant. There's something about eating comfortably and looking at the water.

Very nicely located on the water. Great outdoor spaces

- thoughtful, dedicated service - Toilet in the garden, restaurant unkempt

I just looked at it from outside, classic seaside resort feeling, just beautiful!

Accommodation, food, service, all recommended

Yesterday we had a birthday table on the terrace with a view of the water in the best weather. Everything went great, the food was very tasty. Despite all tables being full, quick and cheerful service! Thanks for the lovely afternoon!!! Our 84 year old aunty was happy! 🥳👍

We were invited to the wedding. The food and service were great.

Very nice to sit by the water. Very polite staff, rather accommodating to recommend Eat generous portions, very tasty and highly recommended Today schnitzel with chanterelles and croquettes with a good sauce served in a small cup was very tasty 😋 😋 😋 Tasty 😋 😉 😋 Ice cream 🍨 was very tasty 😋 😋 😋 Tasty 😋 😉 😋, marzipan cake 🎂 highly recommended and the coffee ☕️ ☕️ was also excellent. I know the place from GDR times and was highly recommended back then, and highly recommended today. A lovely stay today, will repeat A big thank you and praise from me to the staff

Great location. It is sometimes difficult to dock the boat. If we get there early enough we will find a place.

Celebrated a friend's birthday. Very nice staff and great restaurant

Venison goulash is simply delicious!

I only went there to eat. It's wonderful to sit by the water and the beer garden is nice and big.

Very tasty food, great location.

RESTAURANT very nice and located on the water with nice training.

The garden restaurant is very nice. Everything always tastes great and the service is very friendly and quick.

Potatoes with curd were two medium-sized potatoes with too much curd for them. The waiter was a bit overexcited but would rather be that way than disinterested Toilet free

I actually really like it there. The male service personnel are extremely friendly, the female ones are quite the opposite. Today a dark-haired one with a ponytail. Bring my husband and me an Aperol with alcohol and one without and say: how boring and unfunny are they? I found that very presumptuous. There could be a dry alcoholic sitting there or a pregnant woman or or or

Good excursion restaurant and good atmosphere to relax!!👍👍👍👍Very well attended today. Despite ignoring the no-parking policy on the train road, the public order office should stop by more often!

I was able to dock my kayak without any problems. I found the restaurant to be very pleasant👍🏻

Always a very nice atmosphere... Gladly again

In my opinion there was little choice. (But if the food is freshly made, that's of course not so bad) It is often quite crowded and loud. I don't like the way the customers are structured and distributed. But I found the toilets very nice. The food was good. The waiters were really very nice. :))

We were able to enjoy a great coffee session there after making a reservation and stayed straight for dinner after a steamboat trip. Very friendly service, very good food, completely satisfied, it can be that simple. The location is fantastic and brings back many memories old times, when we sat on the terrace as children and waved at every rowing boat. That was 50 years ago. Some good things still last.

Nice location with friendly staff. The food is very good and the price-performance ratio is also good. You have a beautiful view of the water with all kinds of boat traffic. Location is recommended.

We had lunch/dinner here and really enjoyed it. The solyanka was well seasoned, the pike perch with chanterelles was also very tasty, and the herring was also delicious. Service was also very friendly. I can recommend the restaurant with a clear conscience and will definitely come back

Very sweet and nice and the food is great.

A beautifully located restaurant right on the water with great service staff and delicious food. Recommended for just going out for dinner or drinking coffee and of course also for larger celebrations.

Pleasant restaurant in beautiful surroundings

Delicious food and nice staff, what more could you want.

We were there to have lunch. The offering is very good and the food is very good. The staff is friendly and courteous. We can only recommend the restaurant.

Very nice. Friendly staff and good food. 👍 We came back here after a long time and had a great meal again😋. Nice excursion restaurant that can be reached by land and water. Hasn't lost any quality. Thank you for the pleasant afternoon ❤️👍.

Excursion restaurant in an impressive location, simple, tasty food, right next to the ferry and ship pier

Very popular and very good and inexpensive food 👍😊💸 There are around 800 seats inside and outside. Prices are at a very high level, as often happens during inflation. But everything fits together, the quality and taste are top. 👏🤗

The ice cream sundaes are a rip off! We had dinner here today. The food tastes good and the location is nice too. But the portion of food was small. The ice cream sundaes were cheeky though! 3 scoops of ice cream + cream + a little nut slivers/chocolate sauce for 9 euros. There were two big problems here: 1. The ice cream scoops were absolutely puny. The ball size is about half the size of an ice cream parlor. In addition, the cup does not correspond to the description: According to it, there are whole nuts around the ice cream balls. However, we only found a few slivers of nuts lying on top of the cream. That was pretty disappointing when you already paid 9 euros for it. 2. For 3 scoops of ice cream + cream you would have only paid 6.70 euros if ordered individually - i.e. we paid 2.30 euros extra for a few nut slivers + chocolate sauce. I find this unacceptable and a rip-off of the customer.

Simply beautiful, the ambience, food and service are really top! A place where I could drink one beer after another...

Super friendly staff, great location, great cuisine. We were very satisfied and can only be recommended

Nicely located on the water. Place with Eastern Rock tradition and rustic German cuisine. You can even take the BVG from the pier across the Müggelspree.

The hotel and restaurant are a real insider tip for city dwellers. Just try it out, you'll be amazed.

great excursion restaurant. Unfortunately a bit expensive. Great location

Super friendly service, food very good

Restaurant - worst service you can imagine. Waitresses are above average unfriendly. Food overpriced and not tasty either. Location is good. After very, very bad service, we were sparing with our tips, so the waitress said goodbye to us by saying “thanks for nothing”. We will never visit this location again.

Delicious food, friendly and fast service, great view of the water.

We went out to eat - it was absolutely delicious and the weather was great - what more could you want

Beautifully idyllic, located on the small Müggelsee. Great terrace right on the lake, rich breakfast. The ferry and excursion boats leave directly from the hotel and you can start great tours. Since the hotel is also a destination and event location, you can walk around as a hotel guest. We would still come back.

Great food, great value for money, nice location and nice staff. Gladly again.

Top location, very good service and great weather

Great shop, pleasant menu, really dedicated service - the location is probably unbeatable, but that's well worth it. Incredible restaurant prices that rank well above reasonable. Anyone who charges €2.00 for the child predator plate has lost all measure - sorry

Nice ambience, that's it, food subpar, little on the plate without taste, for a lot of money

Was only in the restaurant Well maintained and hostile service

The location is one of the most beautiful! We love coming here to eat and the menu also has a good selection. The rump steak is highly recommended! 😍

Wonderful little hotel with restaurants on the Müggelspree. Breakfast as a buffet including fresh fruit. Outdoor area with lots of seating right by the water. Very good cakes and ice cream sundaes, always worth a sin 😊. Very friendly staff! Boat dock directly at the house. Bus stop about 500m away. Walking/hiking/biking path to the small and large Müggelsee directly in front of the house. Swimming possibility within a few minutes walk. We'll definitely come back.

Good. Often live music. Great location by the water.

Nice staff, very nice atmosphere, right on the water with ferry connections.

A very nice location in a prime location and with very courteous and nice staff! Recommended at any time! There is an adjacent steamboat pier for excursions and 100m further a boat rental and a swimming area (Hohe Düne) do the rest.

I can only recommend Whit Monday for a morning pint, with a band outside! Music to swish and dance to! Service nice, courteous and friendly. Food and drinks at good prices. With a view of the water!

Very well-kept excursion restaurant with a great tradition on the Müggelspree. Tasty food and drinks. Friendly and quick service. A diverse program of events every month.

Super nice restaurant to sit in with a view of the canal. Friendly, quick service. Unfortunately really bad food. Children's schnitzel with fries for 12.50. The “schnitzel” is smaller than my 4 year old’s hand. The salads also lower level. Super expensive too. A pity.

Enjoyable hours on Whit Monday 2024 with lively music and good food. The very nice excursion restaurant offers a varied program every month!

Unfortunately, you cannot peel asparagus in the restaurant

Hello - I always enjoy coming here. Live and work in Müggelheim. At the weekend we like to go to this wonderful gastronomic establishment with family or friends. The outdoor area by the water is simply beautiful and relaxing and the restaurant is very inviting and cozy. Food is really good. Staff always nice and friendly. Go and see for yourself. I wish the Neu-Helgoland team all the best. Ina

Restaurant in an idyllic location with a large terrace and very friendly staff. The food is good if you don't expect anything special and the prices are acceptable. It is commendable that there are many classic aperitifs in non-alcoholic versions. Always a worthwhile stop when it comes to the Müggelsee.

The restaurant is great. You can enjoy the boat traffic and kayaks outside. The food is delicious, the service is hospitable.

Beautifully located on the water, varied menu and great staff in the best weather. What more do you want

We rented the small hall for a private party. The small hall also has its own section of the terrace, so that you don't disturb the other guests of the restaurant and hotel or you are alone. The options for the physical well-being of the guests are very diverse. We had the "cold-warm buffet", which was really delicious and the quantity was well calculated. When it came to drinks, we decided against a flat rate and paid for the actual consumption. The tables were set with white tablecloths and napkins in the desired color. In addition, the decoration was completed with LED candles. The location was available to us for 6 hours. During this time, two wonderful service staff looked after our well-being and fulfilled our every wish. You can also book a DJ to provide a varied entertainment program.

Very friendly staff, very good food. Highly recommended 👍👍👍👍👍🌞

We were there today for Men's Day. It was great that we still got a table. The service was less great. She came to the table to take our order. While my companion said that we needed a moment, I wanted to ask a question. The waitress ignored me at first. When I forcefully drew attention to myself, she simply walked away and said: “No, you didn’t want to!” What kind of way is that to deal with guests? Then we left again. You obviously earn enough money there that you don't have to rely on every guest.

Men's Day - yes, it's full. But the waitress didn't seem stressed. We had a friendly question before we wanted to choose something from the menu. The waitress' answer to our question: "No, they didn't want anything, so I won't answer either" Despite stress, service and friendliness looks different. Gastronomy thrives on service. Therefore only one star.