Restaurant O'Português in Aachen

Food and service were great. A little loud, but super quaint. Cozy, warm, no draft. You can sit very well.

Delicious food, good prices. Recommended!

Leider muss man super lange auf sein Essen warten

Unfortunately, our first impression of this restaurant was not the best. It took about 15 minutes for a waiter to come over to take the order. After 60 minutes we asked if our food (Gambas All You Can Eat) had been forgotten. The answer was unhelpful: “You’ve come to the wrong place. I can get you the boss.” We had the impression that the waiter wasn't particularly motivated. At a neighboring table, guests complained after asking “Was everything OK?” about the long waiting times. Another waiter took this very personally, which led to an awkward situation. Reordering the prawns also took around 30 minutes, and some were either overcooked or still quite raw. However, the potato chips served with it were very tasty, especially for chip lovers. During our three hour stay we weren't even asked if we wanted any more drinks, even though at times we went 30 minutes without drinking anything. When we asked, we received the answer: “Don’t you see what’s going on here?” The owner seems to be a nice person, so we might give it a second chance at some point. However, overall we were disappointed with this visit and hope for improvements in the service.

Everything at its best. We felt very comfortable.

Very cozy, super tasty meat and very nice and entertaining service. Cookie pudding for dessert wasn't all that great because the cookie crumbs had absorbed too much moisture from the pudding. For vegetarians I recommend the pizzeria opposite... We had a great evening and would love to come back. It's best to make a reservation, the restaurant was packed!

Always a good meal with a great Paolo.

the 400g steak, wonderful the host. unique gladly again

I have been there several times and have always been completely satisfied and am already looking forward to the next visit.

It took over an hour from ordering to food arriving at the table.

It was our first time eating there and I was very satisfied 👍👍👍very friendly service, super delicious food and nice atmosphere

Great experience. We ordered the fish dish for 2 people: lots of food, delicious and a reasonable price. Friendly owner, someone who knows his trade. Recommended.

Excellent meat and fish dishes. Rustic atmosphere and always friendly service. Always my pleasure.

Perfect meal in a cozy restaurant

Excellent! 100% Portuguese atmosphere

Damn, what else should I write? Cool shop, great service and super tasty. A must!

Simply mega! Try the Filet Maravilloso!!!🤗

Very tasty food. Sometimes the service could be a little more on point, but all in all it's a great place and we're completely satisfied. Always happy to come here.

Very nice restaurant in the style of an old train station with original Portuguese food. Very nice service. Absolutely recommended!

Super tasty, everything went quickly, good value for money, definitely recommended! Always happy to come back :)

The food was very tasty and the staff would be happy to come back

Very good food with very tasty wines. The fish platter and also surf & turf were super delicious. In addition, very friendly and informal service. Simply comfortable throughout. What was special was the menu in newspaper format with funny comments. Highly recommended

I wasn't aware that there was such a good seafood restaurant in Aachen. Very, very tasty and lovingly prepared. This won't be the last visit!

Good price-performance ratio, very tasty food. Very friendly staff.

We have been regular guests for more than 25 years, back then in Hehlrath, unfortunately we said goodbye forever this evening.

Top restaurant, make reservations...

From A to Z everything is just right. We can only recommend it. Thanks to the entire team.

Super tasty, great service and nice atmosphere. That wasn't our last visit. 😋😃

Best restaurant in and around Aachen! My absolute favorite!

The three of us had dinner here yesterday and were very impressed. Both starter and main course were freshly prepared and very tasty. Portion sizes very good. Meat and fish lovers will get their money's worth here. My highlight were the homemade chips. Better alternative to fries. The staff was friendly and quick. Only drawback: Cash only. But that doesn't spoil the great overall picture. We will definitely come back. Absolute recommendation.

As a starter the fried chorizo. Immediately homesick for Portugal, also thanks to the beautiful weather of course. Ordered the fish and meat dish, for people who can't choose. Wonderfully varied, large portion. Unfortunately there was also a shortage of staff here, the waiter robot was not yet able to help properly, but that was no problem for us. Unfortunately, due to crowds it was a bit close to the neighbors with annoying conversations.

Very friendly service, who also recommended a dish that wasn't on the menu. Mussels in a very tasty sauce. I tried it as a starter, excellent. And the other dishes were also very good

Once you get used to the manners it's fun :-)

Yesterday, Monday, the two of us ate at O'Portugues again after a long time and unfortunately we would no longer recommend it. Unfortunately, our waitress hardly spoke any German, so she couldn't understand us. Our starter “Chorizo ​​to flambé yourself” didn’t find its way to us. She was also unfamiliar with the Portuguese beer Super Bock. I decided on the “Gambas Flatrate” advertised on the homepage, which is only offered on Mondays. After the first portion (a plate for the leftovers and a cloth to wipe your hands only upon request, but it wasn't that bad) the waitress cleared the plate without comment. She didn't understand my request for a second portion, so I made the request to the boss. After I had waited for some time and my partner had long since finished his dish, the boss explained to me that he had miscalculated the amount of prawns and that my prawns were just about to thaw. When we asked, we received our starter at the end. The chorizo ​​came grilled and unfortunately couldn't be flambéed because the spirit was mixed incorrectly and wouldn't burn (which wouldn't be a problem in itself, but somehow suited the evening). Last but not least, payment could only be made in cash or via Paypay as there would be problems with card payment. We found payment via Paypal to be very unusual in a restaurant. It might be helpful to point out defective card payments right at the beginning. All in all, the food is delicious (hence 2 stars), but due to the chaotic circumstances and the poor service, it was our last visit. An operating robot including announcements now moves around, which exudes canteen vibes and, in my opinion, detracts from the ambience. Very unfortunate.

Great place. The food tastes great. They have a great, fun menu in the form of a newspaper. The landlord is very friendly and really funny. We were there as a group as part of the Aachen Culinary Scavenger Hunt and would love to come back.

Outright top quality Fair price And cosy!

The service level is below 1 star They asked us to pay with PayPal yet they have there card reader for other tables

It was such a fun evening with Paulo, unforgettable and the food was delicious, we were full and happy! Real friendliness, lots of humor and good food, what more could you want!😋🍻

We used to be with you in Hehlrath and now finally in Richterrich. Fantastic cuisine, great wine selection and don't even get me started on the service😉🤭. Absolutely recommended. Sorry, we'll be back...

The restaurant is rather dimly dark, as we know it from Portuguese restaurants. The service - among other things with robots - was very hectic. There was no time... You had to pay a lot of attention to the robot... it did stop when a person was in the way... A snow-white robot doesn't fit in this atmosphere at all! There are no parking spaces available.

Super well eaten very very tasty. Service very nice. Served very quickly. And the fish platter for 2 was super tasty

Funny and kind owner and staff Good food Nice environment!

Very tasty food. The service was very friendly and helpful. Clocky atmosphere with plenty of choice. There's something for everyone. Definitely going again.

For the first time there was a long wait until drinks were even taken. We had to ask the waitress when we could order. The waiters were visibly overwhelmed and not everyone was allowed to take orders. After ordering, the bread came quickly, we had to wait a long time to eat the main course, I ordered lamb chops and got something else, our son's food ended up at a different table, when the other child had already eaten from my child's plate, he did Waiter took the child's food and gave it to our child. In addition, there were no fries as ordered, so the waiter didn't change anything and left the chips. At least the prawns were tasty and the wine was also good, and the bread with herb butter was also good. So all in all, unfortunately not a great visit.

Food was good and tasty, unfortunately the beef steak was not tender, it took a long time to chew. We were there today and it was really very crowded. Unfortunately, although you are assigned a seat by the service, 3 other tables were served before us and came after us. Over 1 hour wait for the main course even though we didn't have a starter. But service was friendly. After waiting 20 minutes for the promised nightcap, we left without it. Our feeling: Since there are many more tables, especially outdoors, the quality has decreased. Unfortunately...

We've been there several times and will be back! Very tasty and nice .. now also a nice terrace… thank you for the great experience .. large selection and very unusual dishes 😋

Seldom eaten so badly. Prawns were overcooked, you could hardly peel the prawns because of all the oil. The quality of the prawns was subpar. The baguette beforehand was cheap baked goods

very tasty food, nice ambience, friendly and fast service. I always look forward to a cozy, delicious evening here

Very tasty, waiter cool, everything was great.

The service in front of and behind the counter was very friendly and very accommodating! The food was great and the atmosphere was quaint. We felt very comfortable and will definitely come back👍

The best seafood I’ve ever had in Germany 👏

Enjoyed an excellent fish platter with very friendly staff. Gladly again and highly recommended

The swordfish and tuna steaks were perfectly cooked, as were the prawns.

The two of us were there for the first time, we were very positively surprised at the reception, the staff were very friendly, we liked the food very much, and to top it off the boss of the restaurant is a very, very warm person. It wasn't the last time we were there.

A nice restaurant. My pork fillet with mustard sauce and rice (roof tiles) was very tasty. Recommended. The decor is quaint. I like it. The service was very friendly and attentive but also a bit overwhelmed due to the large number of guests. I would like to visit there again.

We had a very good meal at O'Português and then chatted a bit with the very friendly boss/cook. A very clear recommendation 😃👍

Despite having a reservation, we had to wait at the counter for 25 minutes. When we were almost exhausted, we were offered a place. After 10 minutes at the place the owner came and wanted to take the drinks. But no one had given us a card yet. When the card came, we wanted to place the entire order 10 minutes later. The owner only listened until we gave you drinks and stopped listening and disappeared. It then took 35 minutes (!!!) until our food order was taken. By now we had been in the restaurant for almost 1.5 hours! In between we wanted to order from another waiter who told us "no, only from the boss". Unfortunately, when the food came, there were disappointments here too. The starters were definitely warmed up as some parts of the starter were still cold. Cold from the fridge. The temperature of the main course was also kept within limits. After eating we had to ask for the bill 3 times and were always forgotten. And unfortunately we were both plagued by restlessness, a wave of heat and a feeling of discomfort in our stomachs during the night. The service there is an ABSOLUTE disaster! There are far too few staff, it's extremely stressful between the too few waiters and the boss. There is constant chaos and an idle dish robot beeped every 15 seconds for an hour. Something is going wrong here and if you believe the older reviews: It has been for a very, very long time! I can't understand how this restaurant can seriously have 4.4 stars. We're definitely never coming back.

Had a nice evening again. The food is really to die for. Ambience absolutely great.

Absolute recommendation! Lovingly designed and first-class food.

Had to wait quite long but the food and service were fantastic wish I lived nearby

Food was really very tasty I only had to wait 2 hours for it. Was my colleague's starter to blame? OK, but 2 hours? :-) Regardless, the food was great.

Well situated restaurant with a very charming head waiter named Paolo. Very good Portuguese cuisine in the medium to upper price segment. Highly Recommended!

Super tasty meat, excellent fish, great side salad. Courteous and friendly service, value for money is right. We'd love to come back!

Unfortunately it's no longer what it used to be. The store was completely full on a Saturday evening. The staff was completely overwhelmed. We got fries instead of the chips we ordered, the salads were completely forgotten despite reminders, the meat was too dry and there was also an arrogant waiter who said if I wanted mayonnaise I should go to McDonald's. It's a shame, you can scare away your customers that way. Better somewhere else next time.

Dear team, the food was great and everyone was very friendly. Unfortunately our reservation could not be found. The three of us still got a small table (more suitable for two) at the counter by the door. Since it was very crowded that evening, people were waiting and drinking drinks on the terrace. The door was constantly opening or being held open by the guests waiting outside. Unfortunately we sat there like in the passage area, it was cold and drafty... That's why only 3 stars for the ambience. LG Patricia

I like the food, the atmosphere and the service

We were at O' Portoguěs for the second time today and were thrilled again. Friendly service and great food. What more do you want. We recommend

We spent a lovely evening here with freshly prepared food. We ordered butter fish with homemade chips, lamb fillets with butter rice served in the roof tile, chicken with fries, beef skewer with prawns, biscuit pudding and crumb pudding. There was a delicious almond liqueur on the house. It's worth going out for a Portuguese meal here. There is a bit of a holiday feeling.

I am completely thrilled! Very high quality, well made! We'd love to come back!

Very tasty, nice staff and cool boss

It was very beautiful and super tasty! 🥰

Good food and wine, cozy atmosphere. A pearl in Richerich that attracts guests from all over the region.

Great environment. Shrimps were superb. We will definitely go again. The food is also very delicious.

Class recommended But not for gluttons!!! Again again

There were 10 people there today. Nothing to complain about. Shrimp top. Boss top. Service top. You can now start looking for errors and complaining, but you do that personally. It's hard enough to run a restaurant these days. We'd love to come back. Thanks for everything 👍🏼

Sehr lecker und guter Service. Könnte etwas heller sein, sonst sehr gemütlich. Auf Kunden wird sehr gut eingegangen (Allergien).

Die Bedienung war freundlich zumindest die mit denen ich kommunizieren konnte! Das Essen war gut angerichtet leider viel zu scharf man konnte eigentlich nichts mehr schmecken…dabei stand auf der Karte nichts davon das es scharf serviert wird, (und das bei 3 verschiedenen Gerichten) da der Kellner kein deutsch sprach mussten wir es so essen der Hunger trieb es rein.

Ich war gestern zum 5. Mal innerhalb von 6 Jahren dort. Leider musste ich feststellen, dass der Service sehr stark nachgelassen hat. Das Personal war unaufmerksam und unorganisiert, vergesslich und teils nicht qualifiziert. Man hatte den Eindruck, dass die Mitarbeiter überfordert waren. Das Essen (ich hatte 20 Gambas) war lecker. Allerdings war ich sehr enttäuscht, da auf der Website des Restaurants mit „Gambas satt - Flatrate“ für 33€ geworben wird und in der Speisekarte (Zeitung) dann nur noch 20 Gambas für 24€ angeboten werden. Man sollte seine Website schon aktuell halten…. Das Essen wirkte teils lieblos angerichtet. Man hatte den Eindruck, dass das Küchenpersonal unter massivem Zeitdruck stand und nicht viel für ein kleines bisschen dekorative Garnitur übrig hatte. Das war damals anders… Der Roboter, der das Essen anliefert, nervt nicht nur, sondern riecht auch unangenehm. Außerdem stelle ich die Sinnhaftigkeit dieses Geräts in Frage, da er die Bedienung nicht wirklich unterstützt in meinen Augen. Die Geräuschkulisse in dem Restaurant war unangenehm - viel zu laut und anstrengend. In jeder Disko ist eine bessere Akustik. Ich war enttäuscht von meinen 5. Besuch beim Portugiesen und werde mich nun erstmal hiervon distanzieren. Schade, ich bin immer gerne hier hin gegangen, aber leider gibt man sich nicht mehr die gleiche Mühe wie es vor einiger Zeit noch der Fall war….Leckeres Essen allein reicht eben nicht aus, um einen schönen Abend zu haben. Wenn die Atmosphäre nicht stimmt, macht’s keinen Spaß.

Essen war soweit okay. Fisch war sehr gut, dass Fleisch leider sehr trocken. Wir haben etwas länger auf das Essen gewartet. Ein großes Problem war die Parksituation. Wir mussten relativ lange nach einem Parkplatz suchen.

Authentisches Essen in rustikaler, gemütlicher Umgebung

Als voorbereiding op een weekendje Lissabon zijn we hier maar eens gaan voorproeven. We kregen een tafel in de ‘serre‘; best leuk maar onder de heaters is het veel te warm, onprettig. De bediening is vriendelijk en goedbedoeld, maar wel van het ‘geef maar even door’ type. Ik eten was naar mening wel OKÉ maar de meesten in ons gezelschap vonden het heerlijk. Zal dus wel aan mij liggen. De diverse wijnen, vooral de groene wijn, waren hun prijs wel waard, € 17,-/ltr. Van het heerlijke amandeldrankje ter afsluiting van de avond, heb ik direct een fles meegenomen, heerlijk!

Sehr lecker, freundliches Personal. Sogar der Roboter Kellner war eine Sensation. Einfach nur Top!

Klasse und sehr freundlich Bedienung und es hat super geschmeckt.

Sehr zu empfehlen! Top , alles. Müsst ihr probieren. Wir sind Fan und kommen immer wieder. Mega leckeres Essen, 😋 Service gut und einfach gemütlich und toll.

Ein besonderes Erlebnis dort zu speisen und zu trinken.

Essen sehr gut Ambiente top Bedienung sehr freundlich . Kommen wieder .

Wie immer ein super leckeres Essen 😊 Der Restaurant Besitzer ist sehr authentisch und für jeden Spaß zu haben 😁 Immer wieder gerne!

Gutes Essen für angemessenes Geld und kompetenter / netter Service.

Totale Enttäuschung, überforderte Servicekraft die alles tut um für die Gäste nicht ansprechbar zu sein. Nicht funktionierender Roboter ( steht mit Essen am falschen Tisch und 10 Minuten kümmert sich niemand). Die Bestellung wurde nicht korrekt ausgeführt, die Chips anscheinend doppelt frittiert und somit hart. Keine adäquate Reaktion auf Kritik, es war der Kellnerin egal

Sehr leckere Fischplatte, sehr nette Angestellte! :)

O' Portugues bietet Plätze im Innenbereich sowie auf dem Innenhof an. Die Einrichtung ist rustikal und gemütlich. Wir wurden sehr freundlich empfangen und es gab Empfehlungen vom Chef. Ich habe die Gambas probiert und mein Mann ein Steak. Beides war ausgezeichnet. Ich kann dieses Restaurant empfehlen und werde auch bald wieder dort essen gehen.

Wir waren mit mehren Leuten dort und das Essen war wirklich lecker. Die Gambas sind einfach super! ABER der Service war richtig schlecht! Die bestellten Getränke kamen nicht oder erst nach einer Ewigkeit, all you can eat Gambas macht auch nur Sinn wenn immer wieder etwas nach kommt. Es kam höchstens ein mal jemand an den Tisch um zu fragen, ob noch etwas gewünscht wird. Das Personal war schlicht überfordert. Als wir dann zahlen wollten (auch die Rechnung kam erst mal nicht) waren auf der Rechnung Getränke im Wert von 20€ die wir nicht bestellt hatten. Auch dies hab ich hier schon mehrfach gelesen, wonach für mich da Methode hinter steckt. Als dann kein Trinkgeld gegeben wurde und wir auf Nachfrage höflich sagten wieso, wurden wir mehr als pampig und unprofessionell angeschnauzt es wäre ja viel los. So etwas habe ich noch nie erlebt und wird der letzte Mal dort gewesen sein! So mit Gästen umzugehen ist absolut inakzeptabel.

Das erste mal bei O Potuges gewesen. Die Gambas waren lecker und die erste Runde kam auch rasch. Danach wurde man vom Personal einfach vergessen. All you can eat? Pustekuchen wenn kein Nachschub kommt, auch Getränkewünsche wurden schlicht weg vergessen. Das Personal lief kopflos durch das Lokal. Da wir mit mehreren Leuten waren und getrennt bezahlen wollten, bekamen wir die Rechnung mit dem Spruch: sucht selbst mal raus wer was bezahlen muss! Unmöglich! Mehr als 20€ zuviel berechnet an Getränken, die wir nie bestellt haben. Und als es kein Trinkgeld gab und auf die Frage ob wir nicht zufrieden waren, gaben wir ehrlich Antwort, worauf wir dermaßen ausgeschimpft wurden, das ist ein no go! Nie wieder O Potuges Richterich!

Essen war sehr lecker. 1 Servicemitarbeiter war extrem unprofessionell und unhöflich. In keinster Weise kritikfähig. Wir wurden gebeten, die Quittung selbst auseinander zu rechnen (getrennte Zahlung), da der Service überfordert war. Es wurden Getränke berechnet, die wir nicht erhalten haben. Nachdem die Servicekraft von mir kein Trinkgeld erhalten hat, wurde direkt gefragt, ob wir mit dem Service nicht einverstanden waren. Nach einer höflichen und ehrlichen Antwort folgte eine sehr unprofessionelle Reaktion. Uns wurden dann auch die EC Belege auf die Tische geknallt. Man hätte die Kritik einfach professionell annehmen müssen. Lauthals dann so zu diskutieren, dass die Nachbar Tische es mitkriegen ist auch ein no go! Die Diskussion war uns sehr unangenehm. Das Verhalten zu dem Personal untereinander gefiel mir auch absolut gar nicht. Der Ton macht die Musik. Weshalb wir unzufrieden waren: viel zu lange Wartezeiten beim Essen, mehrfach auf eine neue Portion hingewiesen (All u can eat), 1 einziges Mal kam die Nachfrage, ob wir einen weiteren Gang haben möchten. Zu lange Wartezeiten bei den Getränken, auch hier teilweise 3 x nachgefragt wo die Cola bleibt. Mehrfach gefragt, ob wir zahlen können. Nach ca. 23 Minuten warten und selbst zusammen rechnen war es dann mal möglich. Nie kam jemand von selbst an den Tisch, um zu fragen, ob es schmeckt oder ob man was braucht. Tisch wurde auch nur sehr selten abgeräumt. Mit der Aussage zu kommen, sie sehen was ja hier los ist, sehr schwach. Das ist nicht das Problem des Kunden. Dann sollte man mehr Personal einstellen oder weniger Tische besetzen. 1. Mal, nie wieder. Dann lieber nach Heinsberg, da ist viel mehr los und die kriegen es weitaus besser hin.

Die Gambas sind nach wie vor ein Klassiker! Bis bald!!!

Tolles Essen in einem unglaublich schönen Gebäude! Lustige Speisekarte, freundliche Mitarbeiter:innen und der Chef ist das Sahnehäubchen auf dem i Tüpfelchen 😊

Ich habe hier am Sonntag meinen Geburtstag feiern dürfen und es war der Höhepunkt eines perfekten Tages. Ich wurde im Voraus top beraten und es war ein äusserst gelungener Abend in ALLEN Bereichen. Essen, Bedienung, Ambiente und Chef, der an jede Kleinigkeit, vom Spass bis zum Sekt zum Anstoßen gedacht hat, welcher freundlicherweise sogar aufs Haus ging. Vielen, lieben Dank für all das!!!

Also sagenhaften guten Abend gehabt, freundliches Personal einen genialen Chef, aber das Essen unfassbar. Steak mega, Schweine Spieß top! Und Schweinefilet aus der Dachziegel grandios. Aber und das heisst was die Rippchen als Vorspeise haben mein Herz getroffen. Das sind wirklich die besten. Danke an das tolle Team für den tollen Abend. Ok Tisch reservieren sollte man. 5 Sterne, mehr geht leider nicht

Tek kelimeyle muhtesem lezzetler.einfach köstlich lecker einfach top

Super gutes Essen. Wir kamen hier zufällig auf einer Fahrradtour vorbei. Das Restaurant sah ansprechend aus und wir hatten Hunger. Wir waren extrem positiv überrascht. Die Menschen waren sehr positiv freundlich und zuvorkommend. Die Karte ist wie eine Zeitung gestaltet und nicht nur informativ sondern auch unterhaltsam. Die Speisen sind unfassbar gut, wenn auch fleischlastig. Wir waren hier mit Sicherheit nicht zum letzten Mal. Vielen Dank für den schönen Abend!