Restaurant Lebensfreude - Joy of life - Restaurant - Bar - Café in Magdeburg

Unfortunately, I have to give it one star to be able to write a review. This is the biggest rip-off I know. Ordered food at 3:30 p.m. Supposedly delivered at 4:40 p.m., but at 5:50 p.m., still no food. When I asked what had happened, the lady responded in a rude tone right from the start. It was our fault, the driver was there, rang the bell, and no one opened the door for him. After I took over the phone call from my partner, I became just as rude as she was. At which point she felt insulted and threatened to delete me from her system so that I couldn't order anymore. Someone is really twisting the facts here. I wasn't offered any suggestions for improvement; they just hung up on me in a nasty way. Like kindergarten.

I can't fault the food. The long wait was okay. When I asked, the order was delivered after almost 90 minutes. Unfortunately, an item was missing, and the staff seemed annoyed or overwhelmed. I called and pointed out that something was missing... well, after receiving a long, drawn-out reply, they simply hung up. Mistakes happen, but I couldn't afford to be rude to customers during my time in the restaurant industry. First and last time I ordered.

It was totally fine for a quick snack before the train!