R-Café Arnsberg in Arnsberg

The food and atmosphere were good. Unfortunately, the service was very poor.

We enjoy ordering from the lunch menu. It's a shame the lunch menu doesn't change for several weeks. This is rather unusual and disappointing for a (good) lunch menu/lunch special. A change every two weeks would be expected, ideally every week.

Friendly staff, except for the boss who was very unfriendly. Food is okay, but I found it quite noisy.

We've been customers here for a very long time, but these days it's really annoying to eat here. The wait times are too long, and it feels like the waiters just don't care. It's a real shame; it's no longer the R Café we've known for years.

Unfortunately disappointing – I expected significantly more in terms of quality and service. My visit to R-Café Neheim was a complete letdown. The food was average at best, but the overall experience was truly disappointing. The service seemed unmotivated and unprofessional. Attempts to liven things up with comments like, "We're out of burgers – just kidding!" felt forced and inappropriate. Instead of being attentive or friendly, we felt like we were inconvenienced rather than welcome. The organization was particularly poor: We had ordered well in advance, but the table next to us received their food long before we did – without any explanation or apology. Such behavior is simply unacceptable in a restaurant. The "homemade" iced tea, at almost €7 for only 0.3 liters, is another example of an unbalanced price-performance ratio. It tasted okay, but the quality was completely disproportionate to the price. The service was particularly bad. The burger was served on a wooden board – perhaps trendy in appearance, but questionable from a hygiene standpoint and practically unusable. Grease and meat juices soaked into the wood, making it difficult to clean properly and giving the whole thing more of a fast-food than a restaurant feel. For an establishment that aspires to a certain level of sophistication, this is hardly a convincing detail. Overall, the impression remains: unbalanced service, long wait times, exorbitant prices, and a lack of attention to detail. I had much higher expectations – the R-Café unfortunately lost my trust on my first visit.

Located directly on the Ruhr River and the Ruhr Valley Cycle Path. The food is highly recommended; everything I've had so far has been delicious. A fantastic breakfast buffet is offered Monday through Sunday. Reservations are necessary, as it's difficult to get a table otherwise.

Wo soll man anfangen 🤔das Servicepersonal ist komplett überfordert. Die Bestellungen dauern ewig, werden vergessen! Oder kommen erst, wenn man nochmal nachfragt...dann aufgewärmt oder man sieht, bzw. schmeckt...dass die Getränke lange Zeit auf die "Verteilung" gewartet haben 😡🤪. Schade um die schöne Umgebung, die wirklich traumhaft ist😍. Lokation leider nicht mehr zu empfehlen 👎👎👎🙈

We always enjoyed going to the R-Café from the very beginning. Unfortunately, over the years it has increasingly become an expensive, impersonal place. Long waiting times, high prices, and mediocre service at best. I think we'll look for an alternative in the future.

I feel like the service at R-Café is getting worse and worse. My boyfriend and I went there without a reservation and got a table quickly, even though it was packed. We waited 10 minutes before we could order. My boyfriend's food and drinks arrived quickly, but I waited a very long time for my drink, and it only arrived after I had finished eating.

It used to be a normal place, I used to spend a lot of time there. The service towards the end (it's been a while since I was there) was abysmal, rude, and barely customer-oriented. Drinks were sometimes only 80-90% full, ordered food was forgotten and eventually, after asking for it, arrived extremely late and without an apology. Since the entire management is clearly completely unqualified and overwhelmed, I'm happy to help out—free of charge—by never coming back :-)

I was very disappointed with the R-Cafe in Neheim. I had made a reservation in advance for breakfast. There were 19 of us, including two small children under the age of 3. They didn't serve anything for our special birthday. Not even a smile. Drinks weren't served for 40 minutes. We had to move the tables ourselves because the shift manager thought we were sitting in front of the emergency exit, but there was also a table right behind the emergency exit with the guests leaning against it. It made absolutely no sense. Above all, it's not acceptable to ask guests to move tables. They charged the little guests just like the big ones, meaning they charged the full price for small children!!! I will never leave my hard-earned money there again, that's for sure.

It was recommended to us for a good breakfast... It wasn't good by any means. Little selection of fresh cold cuts, some eggs were raw, and many ready-made meals were barely different between the large and small breakfasts, except for the price. Coffee drinks were good. Sorry, but I've had much better options elsewhere.

The R-Café in Neheim is highly recommended! The food and drinks are great! The staff is friendly. When it's busy, expect a bit of a wait. 🍽️🍹

We've been to R Cafe many times. Today we had reserved a table for two people. It was very busy, and no one had time to tell us which table was reserved for us. The staff were all standing in one place, arguing. After we were seated at our table, the couple from the neighboring table was moved. The people who then sat there were also moved. It was terrible chaos. It took a long time before the completely overwhelmed waitress arrived. The food, six pizza rolls, were completely burnt and black on the bottom. They had also omitted the salad garnish, which was always included. You don't need food and ambiance like that. It's a real shame.

Unfortunately, it took almost 45 minutes for a piece of cake to arrive. Despite repeated requests, the service couldn't get anything sorted. Not recommended.

An extremely disappointing visit. Despite calling, no table was reserved for us right from the start. Instead of the planned six seats, we were given five. We also had to wait over 40 minutes for our drinks, while friends who arrived later were served ahead of us. That's simply unprofessional. The food arrived at the same time, but the taste was disappointing and absolutely not worth the price. The cocktails were a disaster: Despite repeated requests, they were incorrectly or poorly mixed, so a friend of mine even had to explain to the waitress what went into the drink – something like that simply shouldn't happen. When we wanted to order something later, we were repeatedly assured that someone would be right away – but no one came. This constant stalling was truly annoying. All in all, a truly unpleasant evening marked by poor service, long waits, and poorly-made drinks. We're seriously considering whether to give this place another chance.

We were there for breakfast on a rainy Sunday. I'm convinced it's even better in the summer. But I highly recommend it even in the rain. What I find unfortunate is that they unfortunately only serve pre-baked rolls. But that's the only thing I have to complain about. Otherwise, the buffet was stocked with everything your heart could desire, very lovingly prepared, and there was plenty of it. Beautiful location, friendly staff. Highly recommended!

I come here often and love it! The terrace's location right on the Ruhr River is very idyllic, and the food is good! The staff is very friendly; sometimes it takes a while, but everything's within reason!

A beautiful location—unfortunately, the quality of the food doesn't match. I won't be back.

Honestly, the waiter, Anas, was absolutely terrible. He came to our table, simply placed the drinks on the table, and wanted us to serve them ourselves. That's just not acceptable; we're the guests, not the staff. On top of that, he doesn't listen at all. You can really tell his mind is elsewhere. And then at the end, he asks us how much change we should get – that's just embarrassing and shows that he doesn't have his job under control. No smile, no friendliness, zero sense of service – someone like that is simply not marketable as a waiter.

My schnitzel was good, but my mother's currywurst had probably been on the grill for a while; it was pretty tough... And my wife's tomato soup could have been a bit more flavorful.

Yes, absolutely recommended...good food, friendly service, very clean...

We've been visiting R-Cafe Neheim every now and then for years. We've never had a bad day with the service or food. We always enjoy coming back.

The food was delicious, but we felt there could be a few fewer spiders in the corners.

I'll visit the store again. Maybe we were just unlucky; the service was chaotic and unprofessional. Like I said, maybe next time we'll be served by a different team. When the service is good, the food tastes even better.

There were four of us there on a Saturday evening. We were able to order drinks right at the start, which arrived almost an hour later. Three of us had to wait 1.5 hours for the food, and I had to wait another 10 minutes longer. We had schnitzel, a burger, and pizza. Unfortunately, my pizza was only lukewarm. Otherwise, it tasted good. We were able to order our second drink after asking twice about 1.5 hours later. Again, not everything came at the same time. Yes, it was busy, but with the number of staff, it was easy to manage. Going to the toilet was appalling. Of the four stalls, only one had toilet paper, and in one of them, the flush button was no longer on the wall. According to the toilet plan, a member of staff had apparently checked the toilet 1.5 hours earlier. Probably only where there was toilet paper. We were really frustrated, and you notice every little thing. The ceiling was full of cobwebs, including spiders. There were so many in the entrance area that you couldn't count them. We were all very disappointed and won't be coming back. WHAT A PITY!

I recommend a quick stop here for anyone cycling along the Ruhr. I found the outdoor area to be very well-maintained. Inside, there's plenty of space, divided into different areas, all of which are comfortable for relaxing.

I agree with the recent criticisms; the R-Café has declined considerably. I've been going here for years, and the decline is particularly evident in the service area. In my opinion, the main problem is the lack of skilled workers; one gets the impression that most of the employees here are student interns. Due to these unskilled, cheaper(?), and frequently changing employees, a service deficit arises. I see the main problem primarily in the inattentiveness of the staff. Specifically: Previously, a table was assigned, but I've since given up waiting for it, as either no one comes or, when you ask, you're uncomprehendingly asked to sit "anywhere there's space." There, you then have to wait until someone comes (30 minutes has been my maximum so far). I recommend getting up and waving, or going straight to the counter and indicating your intention to order. The same thing happens when paying; I've gotten into the habit of asking for the bill with my last order. This is all the more annoying because, even if there are theoretically enough service employees, you often see them standing in groups at the cash register area, staring at their phones. The way the ordered food is served also seems overwhelming; after several times when my appetizer was brought to me at the same time as the main course, I now point out such commonplace things. In summary, I can only describe the service area as a disaster. Ambience: The excessively loud music has thankfully been turned down a bit, the conservatory area is still smoky, the cleanliness of the restrooms needs improvement, and the men's restroom often has a strong smell. A word about the food: There's also been a decline here; on my last visit, the ordered dishes and hot drinks were lukewarm to cold. The salads and bowls are okay, but I would be willing to pay more for a burger with real ground beef instead of a ready-made patty. In summary, I can no longer recommend the R-Café.

Let me start by saying I am so disappointed it is so depressing how the Service is, first of all we ordered 1x Coke Zero and 1 x Coke which was flat , after sending them back we got two new ones and guess what they where also flat , We asked the waitress and others to try the Coke from the bar ( they didn’t)….. they left both Cokes on the table and expected us too Drink them ( not on your life) I then ordered lunch with a RED BULL which comes in a can !!!! Food was good but Service needs a big improvement …Im gonna Check my bill and if the Cokes are on them then Theres gonna be trouble. Anyway if you visit here I wish you luck .

Very nice location and good food.

Nice café. The service is always attentive. However, when it's busy, the wait times can be quite long. Waiting 25 minutes for a drink isn't particularly pleasant. Hence, one star deducted.

A disaster, it's getting worse and worse. Four of us were there this morning. We ordered four coffees, and we noticed that the coffee had been sitting at the counter for 20 minutes, even though it was quiet. The waitress hadn't brought it. We asked if it was our coffee and why it wasn't being brought to our table. The answer was: it wasn't that long to wait, and they completely ignored us and didn't serve us any coffee. The way they treated us was very disrespectful; they just let the customers leave without serving them. Never again.

Unfortunately, it's not what it used to be. The location is great, and unfortunately, there's little comparable in Neheim. You don't need to come for the food—it's frozen. It's no different at Extrablatt, and you know what you're getting into. But the service is truly awful. We were there for cocktails. It seemed like only student assistants were working in the service and at the bar. Extremely rude!! I had a mojito that didn't have any lime or mint leaves in it... so I went to the bar and asked for some mint. Without saying a word, he put a small, moldy mint stalk in my glass. That's something to really think about. Damage.

Yesterday, seven of us were at R Café. Our conclusion: We won't be coming back. After an hour of waiting, the first meal arrived, unfortunately only one of seven. I was then left to eat my meal alone. The other seven dishes didn't arrive for another 40 minutes. The waitress simply told us that the food was still coming. She couldn't tell us how long. We had to get our own cutlery, because three forks, four knives, and one spoon were served for seven people.

Service was almost nonexistent...but the whirlpool was amazing.

The wait time was horrible. We waited 1.5-2 hours after ordering before the food arrived. And we were seated .5 hour before. After this the food was adequate at best. The server was very apologetic, but sadly that doesn't help much.

We were there late last night with a group of nine people and were truly shocked by how poor the service had become. From the allocation of our table, to the long wait for orders/reorders, to complications with payment, it was truly a poor performance! Due to the late hour, the restaurant wasn't completely full, and thus there was sufficient staff, but they left a lot to be desired. We had to repeatedly run to the counter and ask when someone would serve us (after 20-30 minutes), and empty glasses and plates piled up on our table the entire evening. The wait for the food was fine, and we can't complain about the food itself either; the service was a complete disaster. We will definitely spend the next evenings with our friends somewhere else!

Great cocktails, delicious food, great staff.👍

We're currently there for breakfast. Unfortunately, it's no longer recommended. A lot of the buffet is empty, and it's not being refilled or it takes a long time, and when it's available, the hot items are cold! The place looks nice, but unfortunately, the service and amenities are no longer there. Wet and dirty plates at the counter are just another problem. We'll look for something else in the future. R Café used to be the flagship in Neheim. Now every gas station does a better breakfast.

Delicious food, good service, great ambience

3rd visit within 8 weeks: poor service each time, waiting time for food over an hour. Asking three times didn't help. Payment was possible after 20 minutes, after asking three times. Unfortunately, this is the last time.

Talia at R Café Arnsberg is simply fantastic! Super friendly, attentive, and always with a smile. She accommodates special requests, fulfills extras without any problems, and makes you feel completely at home. Thanks to her, every visit to R Café is even more enjoyable – highly recommended!

We went to the store at 13:17 we ordered at 13.35 our order came after 58 minutes, we got 2 redbull and 1 chocolate, and I am writing a review after 3 visits to the store, the service is tragic, the owner cannot want to make money without having employees, 2 people for 70 80 customers is not possible, and I emphasize that the Service runs like crazy I put the low rating so that they can get any people and serve us faster. The store has a nice atmosphere, and good food and drinks, and Clean toilets and it is in a beautiful place, that's it.

Off to Adventure-R is what the menu advertises, and our visit today can actually be called an adventure. We have been loyal R-Café customers for a long time. Whether it be breakfast with the family, lunch, or dinner with friends in a pleasant atmosphere with a cool blonde beer, the R-Café has always been a good place to go in our opinion... until now! Unfortunately, this impression is changing more and more often, and we now take the R-Café viewpoint?! Shouldn't we go somewhere else? We were there for lunch today and it was an absolute disaster! Okay, the place was packed and you put up with a longer wait, or rather expect it. But we didn't expect that we had to wait a good 1.5 hours with our children for 3 pizzas, a starter, and a salad. After we mentioned the conditions about the food after an hour, the lady just looked at us over the shoulder and walked away. The empty glasses on our table were completely ignored. Eventually, the food arrived. Unfortunately, one dish was wrong and had to be remade, which then took another 30 minutes to arrive at our table. And the appetizer… well, see for yourself! I sent that one back and skipped it… I hope you get the hang of it.

Not so good value for money in my opinion, long wait times, cake arrives 10 minutes before coffee. ☕️

Came by on my bike around 11:30 a.m. on a Saturday. That's what they advertise. We sat outside (you can go directly outside, no rain, the sun was shining, 16 degrees), no other people outside, only the inside was full. Waited 15 minutes and was spotted inside by two waitresses. They must have agreed to ignore us. So we went inside and asked: ... They make the most profit from drinks, the customer pays for the service with the price and then accepts the service (pick-up/drop-off) in a shop with an outdoor area, especially for cyclists on the Ruhr Valley Cycle Path. They also stupidly leave people sitting outside without even letting them know that they're not being served and that they're NOT allowed to take anything out. Apparently, no money was needed; the next location was happy. We ended up eating there, which we hadn't planned on.

Very nice there, good breakfast buffet, price ok

So........ We've been here several times now..... And we have to say... The location is really great and has no competition in Neheim. That's also the problem. We were here on Wednesday with four people. Everyone ordered a burger.....! No, they didn't arrive at the same time....... 10 minutes apart! And the fries with the first two burgers were cold! And everyone got the wrong burger. Hey....... That's not right.... The staff seemed a little overwhelmed...... But the burgers were tasty. But sorry, extra leaf...... Think about it..... This wasn't the first time like this. Five stars for the location, three for the food, 3 to 4 for the staff.......they're genuine and friendly......but the drinks are overpriced. Oh yeah, you're not biologists...which is why you're not even opening the side with the children's play area, as you've done so often this summer, claiming that the wasps are aggressive, but leaving the other side, near the cyclists, open. It's more of an economic optimization idea. And another thing...children were still allowed to go to the playground when asked. Difficult for parents who didn't want to be accused of violating their duty of supervision. It was cordoned off. Hmm...not exactly family-friendly. I feel like a regular there...sucked...well...they apparently don't need my money. And discussions are unnecessary... I'd say...it's fine. Too bad...another star missing.

We recently went to R-Café for breakfast to celebrate a birthday in a small group. Unfortunately, we were rather disappointed overall – especially with regard to the value for money and customer service. When we made our reservation by phone a few days in advance, our request for the table to be prepared or decorated for the birthday party was accepted. Upon arrival, we discovered that the table was unfortunately not specially set up. Upon inquiry, we were told that R-Café generally does not make special preparations for birthdays, which could have been explained to us over the phone. We also found it a bit disappointing that there was no cutlery at the table when we arrived, and we had to get it ourselves – even though our arrival time had been known in advance. At the buffet, we noticed that the selection had deteriorated compared to our last visit: Juices, which used to be a staple of the breakfast buffet, are no longer available. Instead, only one 0.3 L bottle of orange juice per person is included in the price for breakfast. Because one of our group members couldn't tolerate orange juice, we were asked to swap the included orange juice for apple juice. The server assured us that this was easily possible and wouldn't incur any additional charges. However, the orange juice was still charged extra on the bill. Furthermore, a latte macchiato, although ordered as a small size, was mistakenly billed as a large one. When paying, we noted the incorrect billing, but – even though the error was on the server's side – the server had no insight. We have therefore decided that we will not be visiting R-Café again.

We've been there many times, and it gets worse every time. We waited over an hour for our food, and during the entire wait, we weren't even asked for more drinks. The food was okay. When we tried to order dessert, we were told it would take a very, very long time... for dessert!? And the place wasn't even full. Today was definitely the last time we were there!

Beer is very expensive at just under 6 € for 0.5, very close to Munich price level

Nice place, very affordable breakfast buffet on weekdays!

I can generally recommend the R Cafe, but in Neheim you can barely see the river flowing by. This is better done in Letmathe.

I always enjoy going to the R Café.

Unfortunately, the R-CAFÉ has declined dramatically. We go there regularly, but the service has become a disaster. You feel like you're not being noticed as a customer. Orders are sometimes left untaken, the staff randomly overlook empty glasses, and orders arrive at the table incomplete. Given that it was very empty, this is incomprehensible. It's a shame that the usual staff, when everything worked perfectly, are no longer there. One would assume that all the good people are now being deployed to Delecke. Sad for Neheim.

The R-Café in Neheim is one of my favorite restaurants in the area. The food is always decent, delicious, and lovingly prepared. The drinks selection is also good, and the service is friendly and attentive. The only downside: the acoustics. When the place is busy, it echoes a lot—almost like a train station concourse—and conversations quickly become tiring. Nevertheless, I always enjoy coming back because the overall taste and atmosphere are convincing.

Schnitzel is delicious. The kids' menu is great.

A very beautiful place with very friendly service. The food is delicious, and the drinks arrive promptly. We'd be happy to return.

A very large restaurant in a pleasant setting. Plenty of parking. Plenty of seating outside or in the conservatory. We were there for breakfast. The selection was good, but average. There were already long lines at the buffet, even though the place wasn't busy.

Disappointing Service - NEVER AGAIN There were only three of us there, so it wasn't even a large group. Nevertheless, we were served extremely slowly, even though there were enough staff, who unfortunately only stood around in small groups. After the first round of drinks, no one else came. Neither to us nor to the neighboring tables. They also repeatedly called for their attention. We waited well over an hour for our food and asked for it several times. The second time, the waitress reacted disrespectfully with the words, "Calm down, man." That was the point where we immediately paid for our drinks and left the restaurant! Hungry and thirsty! Because we couldn't even order another drink... That was our last time at this restaurant!

We were there for the breakfast buffet. It took 20 minutes for someone to come and ask what we wanted to drink. The waitresses preferred to stand at the bar to talk to the bartender. Buffet: The selection was okay, but not outstanding. The quality was not good. 10 waffles sat sticky in the basket for 2 hours. The tray was not refilled or replaced. The salmon was not refilled. The scrambled eggs were watery, and the rolls were overcooked. It used to be completely different... What a shame.

Recommended with reservations. Breakfast drinks took a very long time to arrive, and breakfast was already half-finished. The scrambled eggs were empty, or only leftovers, at 10:00 a.m.

Brunch on Sunday: it was a birthday party and we sat in the play area with another group of guests. To be honest, when you book you can't even ask what kind of birthday it is? Are the children bringing along? Where would they like to sit, etc. Nobody suspects that you'll be banished to the children's area. Do you have to be seated in the play area with guests over 50/60? I love children and have children and grandchildren myself, but this was simply impossible. It wasn't even the children who were difficult, but the wooden toys that crashed to the floor every three minutes (the giant wooden four in a row) were a nightmare. Unfortunately it didn't really create a nice atmosphere. The staff were very nice but they couldn't understand what you were trying to order because of the noise. I felt really sorry for those who wanted to have a nice birthday.

My water was warmer than my fries and my schnitzel.

Another disaster, once again. I was there with my mother and siblings, eight people in total, and it wasn't possible to sit at the same table. The food, well, well, let's just keep quiet about it. The service was hopelessly overwhelmed. Not to mention the things that happened in the surrounding area, like a constant draft because a door was left open by the staff, which my brother provocatively followed to close again, and much more. This wasn't the first, but definitely the last, very bad experience in this place.

Good food, worth it. Service was always attentive, but also very rushed. We sometimes had to wait longer. We sat inside, it was very loud, but cozy is different.

Unfortunately, I can't give negative stars. We've been here several times... Unfortunately, the service, the food, and even the cleanliness are getting worse and worse. Service: It takes forever (up to 30 minutes is not uncommon) for someone to arrive, and then it takes just as long for the drinks to arrive at the table. Food: The entire table (9 people) had cold fries. One burger was cold (we sent it back completely, we didn't want a replacement), and the others were only lukewarm. When we complained, they responded rudely (well, what do you want now). To top it all off, the server would lift the "burger lid" by hand to check if it was the right one and then place it on the table. We observed this several times throughout the evening. We sat in the room where the children's corner is. Unfortunately, the cleanliness here also leaves a lot to be desired. The corners of the walls were covered with cobwebs and dust mites, and the number of spiders was unbelievable. We then had to wait forever to pay (about 30 minutes). When someone finally came, they cleared three plates and told us I'd come back immediately for the rest and to pay. Unfortunately, that didn't happen, as the lady kept running around everywhere (taking new orders, distributing drinks, etc.). After another 20 minutes and repeated requests, we were finally able to pay. When it came to paying, there were more disagreements. We were supposed to pay for everything in full (even though we complained to two employees about the cold food), and the waitress just said, "You don't argue with us!" We won't be going back to R-Cafe. It's a shame, we used to love coming here.

So, we were taken care of just as much as the ambiance. The food was all cold for all nine people. The staff only did half the work, only cleared half of it, then went for a walk or something, and then came back after 20 minutes. Instead of letting us pay, they cleared two plates and then another plate. After over 45 minutes, we were able to pay, which also took another 30 minutes. There was no discount for the inconvenience, no discount at all. So, that was the first and last time we were there. They also fumbled around with the food to make sure it was the right one and then put it on the table. The absolute worst: the staff, the food, and the ambiance were all incredibly dusty and dirty, and the entire corner of the wall was more alive than a traffic jam. P.S. And it was exactly the same at the other tables.

Unfortunately, I can't recommend it at all. Food was cold. Service was practically nonexistent. Last time!

What a shame that the service in a restaurant in this location leaves so much to be desired. This unfortunately also detracts from the ambience. We've given it several chances, but the same thing has always happened. We will avoid the restaurant in the future. The wait to order has often been 20-25 minutes. It's really fun when the bar staff spend longer chatting to the bartenders instead of taking orders, let alone being attentive. If you sit a little way off, you'll be skillfully smiled at and "overlooked" even though you make yourself known. Then another 20 minute wait, and that's just for cake and ice cream. Not to mention hot food... Drinks are served separately, but if the cake isn't served for 10 minutes, the coffee is already cold. Sometimes we even had to wait 20 minutes to pay. In a restaurant of this size, you have to wonder why there are only two people inside and outside. In this case, one might consider closing some areas instead of confronting guests with such unprofessionalism! Mismanagement? The "R-holung" touted by R-Cafe is a far cry from the "R-holung" approach, which requires good service and good value for money. We hope the restaurant can return to its former glory.

Unfortunately, it wasn't so great on this visit... we couldn't sit outside (there was no service), despite the nice weather, the plastic curtains were all closed (a bit stuffy), and last but not least, the spaghetti carbonara was completely overcooked and soggy. It's all been better; things have gotten worse. What a shame.

The food was okay, nothing special. However, selling a cup of tap water for a baby for €2.50 as "children's water" is beyond outrageous. It was our last visit.

Well, we had an experience today that's not right when I write "opening hours until open end" on the outside. We arrived at 10:15 p.m. and, well, how should I put it, the cocktail machine was already off. It's probably not worth it for paying guests. And we weren't the last ones to drive into the parking lot. There was simply nothing left because they probably wanted to go home.

Good place to stop after a bike ride.

The burgers are good, but the drinks leave much to be desired. However, what really keeps me from coming back is the service — quite poor. I like the concept, so next time I’ll go to the R Café in Möhnesee; maybe I’ll get lucky and the service will be better .

For the second time, the outdoor children's playground is closed despite the good weather. The playground is accessible and children are playing, but no one is serving them. Alternatively, eating there only after ordering at a table that is served inside is also pointlessly prohibited. My last time at R cafe.

How do I begin...? There were nine of us at the R-Café Neheim. Around 7 p.m., the place was busy, but since we had reserved a table, it wasn't a problem. Around 7:30 p.m., the café became considerably emptier. Ordering drinks and food went quite smoothly. But after that, everything became very slow. After our food was served in a reasonable time, it was more like, well... attention was paid to us. If you wanted to order more drinks, you had to speak to the staff quite specifically and clearly. The empty dishes from the food were only cleared away after we made it clear to the staff that our tables were quite full and that clearing them would help. I don't know whether out of frustration or for whatever reason, we had to point out several times that we still had to order drinks. When you observe how often the staff walked through the rooms empty-handed, it doesn't surprise me that everything went very slowly. The food was quite good and tasty, but the service was very slow. It's a shame for the café; in other places, like Iserlohn, the service is more efficient.

Very disappointed tonight. Waiting over an hour for our food is pretty cheeky. We weren't even informed about it. It's a shame.

We had breakfast at R-Café today. As is often the case, the tables in the children's area, which is too small for a restaurant of this size and not particularly well equipped, were reserved for people/groups without children. Families with children sat farther away from the children's area, preventing them from playing there alone. Some tables were reserved. But after more than an hour had passed, the tables were still empty. So we definitely could have sat in the children's area. I approached the waitress several times and politely asked them to reserve these seats for families. Unfortunately, to no avail!

The R-Café is located directly on the Ruhr Valley Cycle Path, offers electrical hookups and plenty of parking for cars and bikes. The offerings are diverse, the service is top-notch, and the value is OK. And there are vending machines for bicycle tubes, drinks, and snacks. I like being here.

Nice atmosphere and location, very friendly service and really delicious drinks😊

We celebrated our wedding, and all of our guests were thrilled. The location, service, and food were all amazing! THANK YOU for the amazing day.

We've always enjoyed the breakfast buffet here. Today was the same. At first, we saw a price increase. Initially, it was fine. Unfortunately, not only was the price increased, but all the drinks that were usually included in the buffet were also removed. Furthermore, the trays were constantly empty, so you couldn't put together your breakfast the way you wanted. We won't be having breakfast here again. It's a shame the place is going under...

Everything was great...we'll be back!

Today on June 21st 2025, 10 of us went out to eat and with every meal that had salad in it there were insects and flies in the salad. After we complained, they took the cheeseburgers away and brought new ones and in the new burger there were insects in the salad again. Never again. After I wanted to speak to the chef, the staff told me he can't speak German. Never again!!! I hope the health department pays a visit!!!!!

We were on our way back a few days ago and stopped there for dinner. While my meal was perfect, the cheese on my wife's burger was forgotten. Since the exchange somehow didn't work out, my wife ended up leaving it as it was. However, she did get a free drink as compensation. Since we've been there several times in the past and have always been completely satisfied, I'm giving it full marks despite the mishap. Mistakes can happen. We can wholeheartedly recommend the restaurant!

As always, it was worth a visit, nice service etc.

We went to R Cafe today and had ravioli with tomato sauce and a Wiener schnitzel with fries. The food was absolutely delicious. The price was also reasonable, and the service was very friendly and attentive. We sat outside and had a beautiful view. We highly recommend a visit to R Cafe, and we will be back.

I've been here many times and would love to come back. Everyone is always friendly and tries to make your stay as pleasant as possible.

Unfortunately, the food was cold and we had to wait 50 minutes for it. We would have sent it back, but didn't want to wait that long again.

The food was disappointing: barely seasoned and seemed more like it had been warmed up from the microwave than freshly prepared. The taste was simply lackluster. The service was also a negative point. The waitress who served us, in particular, with her arrogant demeanor, definitely didn't contribute to a pleasant experience. The only positive thing: the decor is really nice and inviting. It's just a shame that the rest of the restaurant can't keep up.

It felt really bad. We were there on Saturday with our baby (11 months) and dog. We sat outside. You could see the child in our arms, no one was offered a high chair, and they didn't even tell us there were any inside so we could get one ourselves. The dog wasn't offered anything to drink either, which I don't expect in places where there are a lot of customers with dogs, especially in temperatures of around 30°C (luckily the Ruhr is next door). Then two adults each ordered a schnitzel menu - frozen but OK if the rest is right, and for our little daughter we ordered the crispy chicken fillets. When they arrived, luckily I tried them myself first because they were spicy - a complaint revealed that we could have asked (of course I ask about everything in the dishes, who would that have been for if two schnitzel menus had already been ordered). She wanted to ask a colleague what we could do. We didn't get an answer. You have to write something like that down, not everyone eats spicy food. Also for allergy sufferers! At least write it down. To make matters worse, we were forced to pay for what we didn't want without even mentioning it. They then had it wrapped up (it tasted terrible cold, by the way). Normally, if you mention it, things like this are returned, as the customer wasn't at fault. To make matters worse, we were told there was a children's menu, which was only offered to us after we ordered and complained. A chain restaurant where the entire system is bad. The service was friendly, but you could write in the review that it was always trying (but still garbage). I've rarely experienced anything this bad.

It was very busy because of Father's Day. But the food and drinks were still delicious.

The food was delicious, the service was terrible! A bit too loud. We went there with a reservation, but had to wait a few minutes before we were even seated. The service seemed flippant.

This place is highly recommended. But you should make a table reservation, as it's a busy restaurant. All the staff are super friendly and attentive. Great value for money. You can eat inside or outside. In the evenings or when the weather changes, they can close everything; they even have patio heaters.

The service is unfortunately getting worse and worse. Yesterday half of our cake orders were forgotten. After asking several times, two other friends and I got the smallest pieces of carrot cake ever. I tried one bite and only then took the photo. For the price, the size of the cake is ridiculous. The wrong drinks are served, orders are uncoordinated, and when you want to pay, it takes forever. The least we could do is receive a reasonable apology. Instead, every other sentence is "I don't know, my colleague did that" or "I'm not the shift manager." With service like that, we won't be coming back.

Very, very nice, can only recommend it, the ambiance is great, everything is top-notch...

I've been to R-Café many times, and I've always really enjoyed it. But the last few times, and this time, the service has deteriorated considerably. The waiter who started out came straight to the table and took our order. Everything went very quickly, but once the food arrived, they stopped paying attention to us. At some point, a waitress came to clear something from the table. I told her I'd like another drink. She said she'd pass it on. But after a long time, no drink arrived. I thought, that's what can happen if you forget. At some point, another waiter came to clear the remaining items from the table. I then tried to order a drink from him again. He also told me he'd pass it on. After a long time, no drink arrived again. At some point, another waitress came over and I asked if one of the drinks I'd ordered was on her list. She said no, and thankfully, she brought the drink. After a while, we wanted another drink and were fortunately able to order one. However, when the drinks arrived, some of them were the wrong size and the wrong drinks. On top of that, the place wasn't really busy, which could explain the apparent overflow.

Always awesome, just expensive but not a big deal.

The ambiance, service, food, and drinks were all perfect! We felt very comfortable and quickly returned for a second time.