PT W7 in Wiesbaden

Extremely disappointing experience. I spent a special day with my daughter and she was really looking forward to a pizza. But after just a few bites, she found a hair in her food - just disgusting. When we asked the staff about this, the response was completely indifferent and the waiter was shockingly rude and unprofessional. Basic hygiene and respectful treatment of guests should be a given in every restaurant. Unfortunately, this restaurant completely failed on both counts. We definitely won't be coming back - and I can't recommend it to anyone who values ​​cleanliness and good service.

Today was my first time because I was served directly. The staff were very friendly. The food was very tasty. I will definitely come again

Ordered pasta, ate 3 pasta, discovered hair and then had to pay for the meal :) so something cheeky. It was the last time

Unfortunately, it has nothing to do with a cloud. The oriental breakfast is a joke; the freshly squeezed orange juice comes from a bottle or carton. We ordered a latte macchiato, and the waitress brought us a cappuccino. It seems like they're not experts. And...pizza with pineapple?? Never, ever at a real Italian restaurant! It's actually a nice place up there, but after several bad experiences, we won't be going there again.

The blonde-red haired temporary worker who worked today was very unfriendly to us and also to the guests next door. Very rude. Food was still okay.

Unheard of! The employees were okay, but the boss was just disgusting. His customer service is terrible, and his treatment of employees and interns is even worse. Not recommended!

Rarely have I had such delicious pizza. Really, really tasty.

It's definitely cozy, not so loud, relaxed and they have the best café

Good service. Very friendly and fast service. Very tasty tuna pizza. Super delicious cakes. Cappuccino and latte macchiato taste good.

Rarely have I been served so kindly and warmly. Absolute family flair. A place to switch off. It's just unbelievable how nice the people there are to each other. You have to experience it. Someone should say again that Zaza is harmful....

Super nice team + lots of choice of drinks and food + great atmosphere! Just a bomb!

Hello dear friends of good food, I've been there several times now and haven't found anything bad! The service was very nice, the colleague immediately asked the waitress what I had ordered and he took care of it, I thought it was great! My food came pretty quickly too. Plus it was so hot that I could hardly eat it... It was delicious, I can't complain that there wasn't enough pollo and the portion wasn't small either. Price/performance absolutely okay. About the ambience: It's actually quite beautiful and unfortunately it's sometimes noisy - that's just how it is because there's through traffic! But for me personally it's still bearable. I'd love to come back! Note: The waffle iron really doesn't look particularly appealing!

Super-friendly service that also fulfilled special requests immediately. Pizza very good, brunch delicious, prices normal. We were there for the first time today, but definitely not the last time.

Unfortunately my food order was forgotten. The service responded very positively. The wait was worth it. My spaghetti with seafood was very tasty, nicely garnished and a good price/performance ratio. I would go again.

Not recommended. A sign - no self-service, but a waitress only came after we asked. Ordered 2 crepes, 1 waffle and 2 drinks. There are actually no waffles in the summer, the information is nowhere, neither on a sign nor in the taped-up menus. Then there was a waffle (because it was for a child) but it was burnt and inedible. Crepes were ok. Drinks were not brought and no waitress was seen. When I was made aware of this when paying, all I said was "oh, the colleague was probably with her thoughts somewhere else"

Super friendly service, very good food

Busy atmosphere, but always good for a good cup of coffee. Otherwise good selection of food and goodies. Invites you to linger.

Nice atmosphere on the bridge over the street, but very loud because of the passage. Food is good, not cheap either. Service is very accommodating. There was occasional confusion on the part of the staff (delivery to the wrong table).

1 star is already too much… very unfriendly

Delicious omelettes and nice service.

So today I was eating at the Cloud 7 Restaurant, it felt like hell 7. My food was inedible for the second time and when I complained about it, the lovely boss of the restaurant loudly insulted me in the worst possible way in front of the other customers. He said: " “get it out of here somewhere else” something like this impossible has never happened to me before the conditions were super friendly and they behaved nice and kindly and apologized several times the food was covered in salt despite my request to use salt sparingly because I don’t process salt well I told the waiter and he wanted to correct it immediately when the boss suddenly stormed in. Despite everything, I had a really friendly conversation and asked him to comply with my wishes, but the disrespect he showed me made me go 180. I would give this restaurant 0 stars but Google doesn't allow it I can absolutely advise against going there unless you like disrespectful behavior and inedible food!!! Ps EVERY EMPLOYEE IS TOP EXCEPT THE BOSS BECAUSE HE IS ANYTHING BUT ACCOMMODATE!!!

Delicious food, super friendly staff

Recommendations put us on cloud 9. The service was extremely friendly and the breakfast was very varied and very tasty. Our extra requests were really a challenge, but all of our requests were implemented and not charged separately. We can only recommend Cloud 7. You are a super nice team. Keep it up! We will be back definitely.

I have never seen such rude and unfriendly service in my entire life. Talk aggressively to my children. I the noodles were 2 hairs. I caught the young waiter (a bit dark and muscular (I think Iranian) not washing his hands after smoking. So I'll never go there again. I would advise anyone not to go there.

Staff is cruel. I asked a question and was immediately treated stupidly. And you can't criticize the behavior either. Food is okay, but for the prices I can also order from the pizza place next door. I hope something changes.

Very tasty food, penne all arabiata, friendly staff!

Unglaublich, viel zu tun was sie da haben, das wirkt richtig schwer auf Service und Qualität, die Kellnerinnen geben sich viel Mühe und bekommen noch Druck von Oben.

Servicekräfte waren super nett. Das Essen ist einwandfrei, genauso wie die Preis Leistung. Kann ich wirklich sehr empfehlen

Ich bin total begeistert und kann die Kommentare anderer keineswegs verstehen, die Mitarbeiter unglaublich freundlich und zuvorkommend das Essen hat nicht mal 5 min auf sich warten lassen obwohl es gut besetzt war , eher schon voll. Das Essen hat einfach nur lecker geschmeckt. Ich kann es nur empfehlen ich werde immer wieder gerne vorbei kommen und hier essen. Ich finde es super wenn mann einen solch anstrengenden job macht wo mann extrem viel laufen muss noch immer mit so viel Elan und Freude bei der Sache seid. Macht weiter so !!!

Sehr nettes und süßes Personal. Das Essen ist 1A*. Komme sehr gerne hier her. Die Kinder haben kleine Tische in der spieleecke auf den die auch Essen und Trinken können. Nur zu empfehlen!

Schöne Aussicht, dass Essen ist nicht teuer alles super. Nette Bedienung

Es ist so lecker die Mitarbeiter sind nett und schnell

Wollte hier heute eigentlich eine Waffel bestellen. Allerdings habe ich meine Meinung nach einem Blick auf die 2 von der Bestelltheke aus gut sichtbaren Waffeleisen schnell geändert. Solche mit bis obenhin mit altem Fett verdreckten Waffeleisen habe ich ehrlich gesagt noch nie gesehen. Immerhin gut sichtbar für die Kunden, so bleibt man zumindest vor diesem "Genuss" verschont. Habe dann nur ein Stück Kuchen zum Mitnehmen geordert. Das war ok, und die Bedienung freundlich, deswegen 2 Sterne.

Leckeres Frühstück. Verschiedene Varianten von Süß, deutsch bis mediteran.

Gut, aber es gibt ein Missverständnis bei der Bestellung . Ich hoffe, die Mitarbeiter zu verbessern. Ich habe eine Cola, Croissant und Kaffee bestellt,die Kellnerin kam mit 2 Cola und vergaß die Croissants und auf Nachfrage sagte sie, dass es keinen gibt.Es ist peinlich, wenn man Gäste hat. An sonst war gut 🌸

Preis-Leistung ist super. Personal freundlich und das Essen auch wirklich lecker ☺️ Wir hatten das Putenschnitzel und Spaghetti Bolognese 🤤

Also, uns hat es sehr gut gefallen. Bedienung war schell, geschmeckt hat es auch. Gerne wieder.

Sehr nettes Personal, tolles Frühstück. Wir kommen auf jeden Fall wieder. 👍

Ich war schon öfters zum Frühstück oder Snack zwischendurch dort. Sehr lecker und nettes Personal.

Nice coffee and cake,a good place to sit and relax in town as you grab yourself a coffee,cake,pizza,pasta or a salad,free Wi-Fi,good for families with kids there is a kids play station.its bascally relaxing and nice and friendly stuff.Editing,the place no longer has Wifi,But it's one of the places in wiesbaden with the best pizzas whenever in wiesbaden and l feel for a pizza that's the place Authentic Italian pizzas so so yummy

Kaffe gut. Bedienung freundlich. Könnte sauberer sein. Dauert bis die Bedienung zum Tisch kommt.

Süper bir lezzet makarnalarını şiddetle tavsiye ederim.kahvesi zaten başlıca harika şiddetle tavsiye ederim🤗🙏👌👌

Das Eis an sich war okay, leider schon halb geschmolzen als wir es bekamen.

Die Bedienung ist sehr schnell am Tisch, Getränke kommen direkt nach der Bestellung. Das Essen ist für meinen Geschmack sehr entsprechend und Preis-Leistung ist sehr gut. Das Personal im Service und in der Küche machen einen guten Job. 👏🏻👏🏻

Essen kam schnell und war lecker. Die Bedienung sehr freundlich und zuvorkommend. Toll!....kann ich nur empfehlen

Genau richtig für Familien mit Kindern. Super Kombination mit Pizza/Pasta und Eiskaffee. Geschmacklich auch nichts einzuwenden. Kann man nur weiter empfehlen👍👍👍

Ich war mit meiner Familie da und muss sagen das uns allen das Essen sehr geschmeckt hat. Außerdem haben meine Kinder ebenso sehr viel Spaß gehabt da es für Gäste eine Kinder spiel Ecke gibt. Immer wieder gerne !

Guter Kuchen aber gerade für diese "Location" total überteuert.

Gutes und kleines Café mit Eis und Speisekarte. Personal ist flink und freundlich. Preis und Leistung sind sehr gut. Liegt in der Brücke zwischen Center und Parkhaus. Plätze ausreichend vorhanden.

Ich habe dort mein Gebutstag gefeiert. Sehr freundliches Personal und leckeres Essen. Ist weiterzuempfehlen!!

Am Samstag habe ich bei Wolke7 das Angebot des Tages: "Combinazione" 3 Veschiedene Nudelarten überbacken mit einem Getränk dazu bestellt. Hier die Zusammenfassung: Absolut leckere Soße, atembraubender Blick von der Brücke, super nette Personal und Preisleistung 1A. Kann nur weiterempfehlen.

Sehr leckere Pizzen und sehr leckerer Kaffee! Freundliches und zuvorkommendes Personal :) Könnte es fast als zweites Zuhause bezeichnen so oft wie ich hier bin :D