Pizzeria Capri in Rehlingen-Siersburg

Copy of the email for: from management which has not yet been answered after our visit in April. "I was a guest at your restaurant yesterday with my wife and it was the most unpleasant restaurant visit we have ever experienced. We were there for 6pm without a reservation, which wasn't a problem. We were warmly welcomed, our jackets were taken away and we were led into the winter garden. We liked it from the start. From the start we were served by a slim, black-haired, older woman. My wife ordered a small soft drink and wanted the organic salmon fillet. This was probably not available, but we were only informed of this when we ordered and not in advance. We were then told that she could have plaice instead of salmon. So far so good, then she decided on plaice. Her goal was to eat fresh, healthy fish. I then also ordered a small non-alcoholic drink but nothing to eat, to which the waitress almost snapped, which we found very inappropriate. (I didn't eat anything because I was running a half marathon the next day. Since my wife just came home from a seminar and the next plane leaves tomorrow for a business trip, she just wanted something good to eat. I wasn't aware of that You are not welcome if you order 1 person nothing to eat when you come to 2 people.) Then the food came and there was breaded fish on the plate. Ordering healthy fish has nothing to do with breading for us and that's not what she ordered and wasn't told to us. We were just told we could get plaice instead. When I called the waitress it was beyond anything I had ever experienced before. I described the situation to her and suddenly she said they had ordered the dish with the side dish of salmon. She then pointed out the baked plaice fillet on the right side of the menu, which we didn't know about. During the conversation she said to us very seriously "this is not her shop". Then she said to my wife that she had 100 years to look at the map. She then took the food with her and left because my wife wanted 2 minutes to think about it. I have never felt so unwanted in a bar as I did at that moment. If my wife hadn't been so hungry and we had more time, we would have gotten up and left straight away, I don't have to put up with such insolence. Luckily, 10 minutes later a very nice waitress with glasses and shorter hair came. She then said that she would still charge us for the meal. We found it funny to be told something like that 10 minutes later, after the food had already been cleared away. We explained this to her and she then brought my wife another dish. She had lost her appetite, but she had to eat something. The food was still very tasty. We hate throwing food away, but when we pay €40 for food I don't see the point of eating anything that wasn't ordered. If the waitress had simply reacted nicely and apologized instead of making us look like complete idiots, we would certainly have found a good solution for both sides. We actually wanted to celebrate a big birthday with you and just wanted to have a rehearsal dinner yesterday, but after this experience we definitely won't do it again. Nobody apologized to us in any way. Oh, before I forget, the employee in question should think about her personal hygiene, because if you smell unpleasantly of sweat when the restaurant opens at 6 p.m., you probably shouldn't be serving guests in a fancy restaurant. Normally I would have asked for you last night, but we were just shocked by what we had just experienced and just wanted to go home."

Good food, delicious. Call and pick up after 10-15 minutes. Order is always correct. Always tasty. Highly recommended!

Very nice and polite staff. Inexpensive

Pleasant atmosphere, good food, friendly service, keep it up

Very nice, tasty, quick to prepare, not exactly cheap, have to listen to some of the customers, if you are on the right you shouldn't eat there, and insult the chef, I would have thrown him out, many older people have no decency. We are in the year 2024. Night keep it up...