Pizzaexpress in Bochum

Okay for a quick bite. Good value for money. The portions are decent. The atmosphere is typical of a fast-food joint. The staff could smile more often. That's just my impression. But we would come back.

We were very happy with the pizzeria for a long time. Unfortunately, the quality and service have declined significantly. After ordering tortellini several times and always receiving the wrong pasta, we complained on the third occasion. On the phone, they told us that the sauce we ordered was included and that it was fine. When we disagreed, they reluctantly prepared and brought us a new portion with tortellini. We also ordered a Pizza Sicilia, which was dripping with grease. On the phone, they said it was olive oil. Unfortunately, this wasn't mentioned in the description or anywhere else. The pizza was inedible.

No self-service kiosks; after a long wait, we were informed at 5:00 PM that they were out of plant-based nuggets. Of course, on a Saturday during the pre-Christmas season, nobody could expect any demand. The food was probably standard McDonald's fare, so that wasn't considered a negative.

According to his opening hours, he's open until 2:30 a.m. I call and every time I'm told he's closed, even though I call at 10:30 p.m. If that's the case, then change your opening hours – sometimes you're open, sometimes you're closed. How is your business supposed to run like that? Think about it.

I've ordered several times via Lieferando, and it was delicious. The rice was cooked to perfection, and the naan arrived nice and fresh. Great! I can't comment on how it's like in person.