Phönix - Ratzeburg in Ratzeburg

If my family wants to treat themselves...we eat at Phönix...The menu offers enough variety and everyone can order whatever they feel like eating...great ambience and our dog is also welcome...she gets it a nice place where no one feels disturbed...feel good is always guaranteed there...the food is super delicious and always of the same quality and taste as we know and love...simply great...heartfelt Thanks for that

I really liked this restaurant 🌸 service at the highest level. The establishment is very cozy, atmospheric and has a wonderful smell. The service is good. The food is tasty and varied. I recommend 👍👍👍👍

Today we ate at the Phönix restaurant for the first time. We were very impressed with the ambience of the restaurant. Great facility. Nice and friendly service staff. The food was really tasty and there was a lot of it.

Great food, good price, I can only recommend it

That was stable. Unfortunately, only EC card counting is possible on site, so I had to go again because my visa wasn't accepted. If I hadn't controlled my eating, I wouldn't have had anything. That was missing. Therefore 2 points deduction = 4 stars

Good food, very nice service. We'll definitely be back.

Everything was good. It is recommended.

We really enjoy eating at Phönix. The waiters are nice and don't just come to the table once to ask if everything is OK, great service. The food tastes good and is on the table quickly. Keep it up 👍

The food came quickly. The tomato soup tasted like it came out of a bag. The schnitzel and the antipastitelle were nicely prepared and also tasted good. Just like the pizza. Now for the disadvantage When we arrived it was super quiet. The service was relaxed and friendly. As the evening progressed, it became quite crowded and loud. Sometimes the service became more annoying. Artificial plants as far as the eye can see. The sanitary areas could also be professionally cleaned. I find value for money a bit cheeky.

Pizza was ok... but not a must have. The food was in the oven a little too long 😬The service was nice.

Great service. Super pleasant atmosphere. But unfortunately that (expensive) pizza was of poor quality, the impression it gave was that it was freezer pizza. 🫤

Not recommended! The service is unfriendly, slams the menus on the table and no greeting. Prices are outrageous, 0.33 cola for €4.50 and that's really outrageous. Ambiance rocked everything down

Pizza wasn't done Lots of toppings but everything tasteless Lasagna was somehow different than normal Beer was too warm It's a shame because they're a nice group No parking space

Tasty and reasonably priced. But the organization could still be improved.

Delicious food, fillet with Gorgonzola and cream sauce And turkey casserole with pineapple, champions, potatoes... 😋 😋 😋 and Altbierbowle

There used to be delicious Italian food here, especially fresh pizza. Unfortunately, after the apparent change of ownership, it is an absolute disaster. Finished frozen base, which was then served 3/4 raw. After complaining, the pizza was put back in the oven. The base was still raw afterwards, but the topping was black and that for a hefty price of almost €15 for a standard pizza. You'll definitely never see us there again. You don't need to go to a restaurant for such bad food. We would have had more from a €3 Aldi pizza. Apparently other former regulars see it that way too, because the terrace and the restaurant are always almost empty.

Could be better, unfortunately...a type of snack bar

It was a culinary delight in this restaurant. The waitress, who was the manager of the restaurant, treated us well. We looked at all the rooms in the restaurant, just good.

Very quaint, friendly, and very tasty.

It's a shame, the food wasn't Italian for me... I ordered tortellini gratinated... with cream sauce... which unfortunately was with curry sauce... when I mentioned that, the waitress immediately felt taken aback and said anyone could do it the way he did thinks it's right... Italian specialty looks different to me.

Very nice service and the food tastes excellent.

A very attractive restaurant. Food was very tasty

Yesterday I ordered online from Phönix again after years: Bruschetta with duck breast. Tiramisu. I paid 11.50 euros for the bruschetta. A very soggy bread with 4 pieces of meat on it, definitely not duck. (could have been pork), the portion wasn't very big. A little lettuce, almost no tomato. Strange, musty taste. A few years ago the portion of tiramisu was twice as large. Delivery fee: 2 euros. I live 400 m away. Not justified. Therefore I found 18.50 euros too expensive. Not OK.

Very nice restaurant, friendly service and good food 👍🏼

Very pleasant atmosphere, friendly staff, even delivery service is offered. The food is delicious and plentiful. Lovely again.

Had a really good meal here on the way. Is saved with me.

The food was great. We had the turkey pan. The service was also good. However, we didn't like the many, all artificial, plants and unfortunately there were a lot of fruit flies buzzing around.

The wheelchair user symbol is wrong, the access is at ground level but there are stairs to the tables and the toilet. I wasn't told that when I made the reservation. Do better and remove the symbol.

The first impression from the outside was that it was so-so...but inside and especially with the food and the prices quoted it was really very good. Only recommended. If I have the opportunity, I'd be happy to do it again.

A place where you can go again and again, the food is tasty and the staff is very friendly and attentive! Clear recommendation

My husband ordered a steak and in the evening he had a very bad stomach ache. The next day he had severe diarrhea. Never again!

I had the food delivered to me and it was all very bland in terms of taste. The saying if the food doesn't taste good then add some cheese fits perfectly. I have rarely been so disappointed, both the pork fillet had no real taste and the turkey in the Figaro. It was said to have a spicy taste but it was just bland, a shame.

Can you go there? Rustic and cozy decor, menu offers a wide selection, not just Italian. The service is nice, the prices are moderate. We liked it.

Service very friendly, high chair available. Unfortunately the main courses weren't that good - very greasy. Dessert, however, is recommended.

Dissatisfied and disappointing fits our order best. We ordered online and only cash payment was possible in the restaurant, although there are several payment options listed on the website. The service could also do nothing other than refuse the card payment. Okay, if the food tastes good, you can ignore it... But... After a 5 minute drive to the accommodation, our food was cold, the pizza with a ready-made dough? Never saw a stone oven and was more reminiscent of a frozen pizza than Italian cuisine. But what was saddest... A dish that costs over €20 isn't served to the guest in its entirety? The gratinated fillet neither had a suitable sauce nor did the cheese topping that I ordered show up... It's a shame... Very disappointing... It's a shame about the money and tip that was given when I picked it up...

Very tasty and spicy Pizza Diavolo.

I ate a very tasty gyro pizza 😊.

Great food, very tasty. Great atmosphere, great for photos. The service was also very nice, unfortunately a drink was brought much too late and not everything we said was packed. We were there for the first time and will come again. 👍

You can have a very good meal here. Something for every taste, even with children. Price performance is okay.

Die Bedienung ist immer nett, Das Essen ist lecker.Wir haben letztes mal Geburtstag gefeiert,und durften sogar eine kleine Torte mitbringen. Nach dem Abendessen fragte uns die Kellnerin,ob sie uns kleine Teller für die Torte bringen darf. Das fand ich ein Super-Service.

Essen war lecker. Preise im normalen Bereich. Service auf zack. Ambiente ist nicht ganz so mein Geschmack.

Wir waren mit Freunden Essen, von der Bestellung bis zum Ende des Abends war alles gut. Essen hat gut geschmeckt. Im Sommer kann man auch sehr schön auf der Terrasse sitzen und die Speisen und Getränke Genießen.

Fantastisches Essen zum unschlagbaren Preis-Leistungs-Verhältnis. Absolut zu empfehlen: Das Gorgonzola-Steak, das Pfeffer-Steak, der raffinierte Salat und das hausgemachte Tiramisu!!! Extrem lecker alles! Wir kommen immer gerne wieder!

Essen bestellen funktioniert reibungslos. Man kann vor Ort per Karte und Bar bezahlen oder bei Lieferung nur in Bar. Die Pizza Salami war mir leider zu salzig, obwohl ich es gut gewürzt gerne habe. Die Enten-Bruschetta schmeckt richtig gut, da gibt es nichts zu bemängeln. Tortellini alla Panna e Prosciuttto empfand ich als zu schwach gewürzt und zu dickflüssig. Das Personal ist stets freundlich.

Portionen, Geschmack, Preis, Kellner 👉 Alles BESTEN'S.

Ich kann viele der schlechten Bewertungen nicht nachvollziehen. Der Service war total offen und freundlich. Auch das Essen war wirklich lecker. Wir waren zu viert da und hatten komplett unterschiedliche Hauptgerichte (keine Pizza) + Nachspeise.

Super leckeres essen selbst der Lieferservice ist top. Kann ich nur empfehlen.

Nette Lokalität..Essen schmeckt..Ambiente gut 👍 👍 👍

Ewig schon meine Lieblingspizzeria in Ratzeburg (seit Eröffnung), wo ich als Vegetarier die "Grandiosa" empfehlen kann. Alle dort sind sehr nett und freundlich, was für mich ausgleicht, dass sie es trotz Tassen-Vorwärmung selten schaffen, einen wirklich heißen Espresso an den Tisch zu bringen ;-) ...egal. Ich kann Phönix nur empfeheln! Nachtrag: Inzwischen gibt es eine neue Esspresso-Maschine! Jetzt ist der Esspresso heiß und absolut lecker, also es gibt absolut "nix zu meckern"!

Perfekt waren nicht zum erstenmal dort,das Essen war wie immer köstlich Dankeschön

Wir durften heute ein hervorragendes Essen genießen. Jedes Gericht war sehr geschmackvoll und schön angerichtet. Wir waren schon öfter da, aber heute war es besonders lecker( neuer Koch vielleicht?) Das Ambiente war sehr nett, das Phönix ist sehr rustikal eingerichtet . Die Bedienungen sehr nett und zuvorkommend.

Unser neues Lieblingsrestaurant in Ratzeburg, obwohl eigentlich ein Fehler passiert ist. Unsere Bestellung ist nicht übermittelt worden (wir hatten aber eine Bestellbestätigung) und deshalb mussten wir zwanzig Minuten warten. Zu unserer Überraschung gab es zu jedem Hauptgericht ein Dessert kostenlos als Entschuldigung dazu. Da alles auch sehr gut geschmeckt hat, werden wir als Neulinge in der Stadt dort regelmäßig essen. Dank und Respekt ans Restaurant für dieses Fehlermanagement!

Leckere Pizza und nette schnelle Bedienung

Sehr leckeres Essen und der Service war super!

Sehr leckeres Essen. Super Service 👍🏻

Essen war wirklich gut! Super Nette Bedienung! Danke gern wieder!!!

Wir waren da gestern zum ersten mal und im Prinzip war das essen okay. Mein Sohn bestellte Knobibrot und bekam ein Leib Brot in der Mitte geteilt, das habe ich so noch nie gesehen. Das war okay, aber auch sehr viel. Mozzarella mit Tomate, war reichlich und okay. Das Schnitzel machte den Eindruck ein TK Schnitzel zu sein, es sah sehr gleichmäßig aus und schmecke gleichmäßig. Ich zahle gern mehr für ein Schnitzel wenn es in der eigenen Küche zubereitet ist. Wir hatte auch zwei Pasta Gerichte die waren soweit okay. Die Bedienung war auch nett und aufmerksam. Ich kann also schon empfehlen dort etwas zu essen.

Awesome food, big portions, with reasonable prices. Staffs are also really polite and friendly 🤗

Super leckers Essen, 😋 schöne Aussenterasse, nettes Personal, Hundefreundlich.

Sehr leckeres Essen! Waren jetzt schon häufiger da - immer sehr gute Qualität und große Portionen. Das Gorgonzola Schweinefilet sehr zu empfehlen!

Tolles Essen - Service gut - Bei unserem Besuch war das Phönix sehr voll, dadurch war die Geräuschkulisse sehr hoch. Aber so ist das eben bei vielen Leuten. Wir kommen wieder🙂

Phönix - jetzt verstehe ich den Namen: Lange war ich nicht hier, aus gutem Grund. Diesmal ein mir neues Team, auffällig die schöne Präsentation der Desserts, lecker zubereitetes Essen - Gemüse knackig, attraktiv für Vegetarier, freundlicher Service. Danke, Phönix aus der Asche.

Sehr netter, entspannter Service riesige Portionen, Speisen O.K, Karte nicht langweilig, Pizzen mächtig und ganz lecker.

Gutes Preisleistungsverhältnis. Lecker und Gemütlich. Sehr zu empfehlen!

Großartiges Essen. Telefonisch bestellt und abgeholt. Sehr freundliche Bestellannahme. Essen war pünktlich, wie versprochen, zubereitet. Ich werde mit Sicherheit wieder bestellen.

Toller und freundlicher Service. Die Kneipe war voll am Freitag Abend und das Essen kam zügig zu uns an den Tisch. Es war mega lecker.

Einfach toll. Guter Service, sehr nette Dame bei der Bedienung. Ging auf unsere Wünsche ein und war relativ entspannt und locker drauf. Essen sucht seines Gleichen. Einfach spitze, und was erwähnenswert ist... Eine echt grosse Portion. Preis Leistung einfach überragend. Ich komm definitiv wieder. Alles in einem 10/10 Punkte. Vielen Dank

Leckeres Essen. Sehr aufmerksames Personal. Ein schöner Abend

Unser Lieblings Restaurant. Sehr gutes Essen. Sehr freundlicher und schneller Service. Tolle Cocktails. Ein MUSS einmal im Monat 😊😊😊😊

Sehr gutes Essen, Preis Leistung stimmt 👌 immer gern dort zu Besuch

Super Laden, die Pizza Frutti de Mare ist sooo lecker vor allem mit lieblichen Rotwein. Immer wieder, ich komme nun öfter mit meinen 3 guten Freunden. LG Remo W. aus G.