Parkhotel Bergheim an der Erft in Bergheim - Telefonnummer, Reservierungen, Bewertungen

Room 104 is in a catastrophic condition. Very dirty, especially the bathroom. There is a bathtub, but if you drain the water after the bath, the entire bathroom is flooded. Unfortunately, the reception was unable to help. Unfortunately there is no shower curtain either....and no closures for the drains. When you hang the towels on the holder, it collapses and the towels fall down. There don't seem to be any new towels...we're here for the 4th day: no one has vacuumed, no one has changed the towels. We are NEVER coming back!

I honestly don't know how to write the review so it doesn't get deleted. Luckily we were only there for half a night. More would really not be acceptable for the price!! The photos speak for themselves. Unfortunately you couldn't take a photo of the urine smell from the toilet.

The hotel is unhygienic and I felt very uncomfortable. Had to change rooms because the first room was unreasonable. Unfortunately, room number 2 wasn't much better either 😔

probably never an asylum center again

Disgusting and catastrophic! The room door could not be locked because it was only half-heartedly repaired after a previous riot. The bathroom was not cleaned including leftovers from the previous tenant. Lighting underground, furniture destroyed. Fridge smells like vomit! No refund or rebooking. Thanks for nothing.

The room was careless, especially not clean, partly unhygienic. Not just dust, but glass/cup edges. No breakfast possible.

Reshepshena employee accepted 110 euros but he never sent the bill by email, he refused to charge the bill immediately, I don't recommend this hotel .I emailed them but they did not answered.

never again...very dirty rooms are only superficially cleaned, same bed linen for days, no response to notices

Breakfast costs €10 and the cold cuts are getting less and less every day. No yoghurt with fruit, butter expired, no boiled eggs... However, the room is OK. I would say; Need for improvement. 10€ for this is not possible.

No water to drink in the room, no place to sit except on the bed, NO food... I'd better not list anything else. Definitely a disgrace for the price per person! Once and never again! The only positive thing was the reception